How many Care Homes does Raveedha Care Ltd own?

Raveedha Care Ltd own 2 Care Homes.

Which Raveedha Care Ltd Care Homes have the highest review score?

Eastcotts Nursing Home & Symonds House Nursing Home have the highest review score.

Raveedha Care Ltd | 2 Care Homes

Review of
Eastcotts Nursing Home
from M E (Nephew of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience

My uncle was at Eastcotts for approx. 1 month after a stay in hospital.
It was reassuring to know that he was safe and being treated so well, as the previous few months had been very demanding. The staff were very kind and attentive, and treated him as an individual which was so important for his rehabilitation.

The facilities in the communal areas are very good and the facilities in the rooms are also good. The smart speaker in the room is a nice touch.
Overall a very positive experience at a difficult time. Thanks to the staff for their hard work and kindness.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Thank you so much for your kind words it means so much to the wonderful Staff that work at Eastcotts. Your uncle was a delight to care for and always had a smile for us. We would like to wish him all the very best in his new Home and I'm sure that yourself and your wife are relieved that he is being looked after in a safe environment.

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Review of
Eastcotts Nursing Home
from Kate A (Daughter-in-law of Resident) published on 25 October 2024

Submitted via Website • Report

Overall Experience

We are so pleased with the care and attention that my mother in law is receiving at Eastcotts Nursing Home and would recommend it most highly. The staff are always helpful, cheerful and caring. My mother in law is content and happy when we visit her and her health is greatly improved

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Thank you for your kind words in regard to the care here at Eastcotts Nursing Home. I will pass this on to the staff as they love to hear positive feedback about our resident's care.

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Review of
Symonds House Nursing Home
from J G (Wife of Resident) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been in Symonds House for sixteen months now. He has settled in well with a lot of patience from the staff. The care he receives is excellent, the staff are very caring, observant, cheerful and always very welcoming. I cannot fault the staff at all.

Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing Home

Thank you for the very kind words. We do always try to give the best care possible in Symonds House. Thank you for treating our staff as family too. I will extend your kind words to all the staff.

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Review of
Symonds House Nursing Home
from R C (Son of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience

Plenty of staff on duty. Everybody is helpful and professional. The staff are polite and seem happy to help.

Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing Home

Thank you very much for your kind words. We always endeavour to be of assistance to our residents, relatives and visitors to make sure that their stay and visit with us is always pleasurable. Thank you.

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Review of
Symonds House Nursing Home
from Julie B (Daughter of Resident) published on 30 August 2024

Submitted via Website • Report

Overall Experience

My mum was admitted to Symonds House Linton for respite care from the hospital, I am so pleased she was, she had 1 to 1 care 24 hours a day which was extended to 2 weeks as she did not make the progress that had been hoped for.
The staff have been exceptional not only caring for Mum but also making

sure the extended family are okay. Always had time for a chat when it was needed. Sadly, Mum is now on end-of-life care. She is pain-free, clean, happy and comfortable. The building may not be the prettiest but the care by far makes up for that.
Thank you all at Symonds House, you are all doing an amazing job.

Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing Home

Thank you for the very kind review. I will relay this to the whole staff to boost their morale even more. Thank you for always taking the time to talk to us every time you have queries about Mom's care. We will continue to look after Mom in the best possible way to ensure that she remains comfortable at all times.

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Review of
Symonds House Nursing Home
from Judith D (Daughter-in-law of Resident) published on 29 July 2024

Submitted via Website • Report

Overall Experience

I have to be honest, Symonds House is not pretty on the inside. This is the only negative thing I can say about the home. My mother-in-law is receiving respite care and is being looked after with an abundance of care and compassion. Every single carer and nurse has been so kind to Mum but also extends

this to her large family. We are always greeted with a smile and an update on her condition and usually asked if we would like a cuppa! Please don't judge Symonds house on appearance alone, the care given is exemplary and we all know which is most important.

Reply from Angel Ibayan, Care Home Manager at Symonds House Nursing Home

Thank you for your very kind words. I will definitely share this with the team. We will continue to endeavour to improve our surroundings and facilities. Once again, thank you very much for recognising our team's efforts.

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Review of
Symonds House Nursing Home
from Wendy P (Daughter of Resident) published on 30 May 2024

Submitted via Website • Report

Overall Experience

My mother had five falls in total in this home, none ever witnessed, always told she had been found on the floor, one fall resulting in a fractured pelvis. This fall was never reported to safeguarding but my mother was charged for extra care as they didn’t have enough staff to look after her one on

one. The staff shortages were never reported to the QCQ for that time. The next fall resulted in a broken hip again, nobody saw the fall but they picked her up and put her in bed. Ten hours later she was finally taken to the hospital where she ended up having palliative surgery and will never walk again. Several times we reported the cleanliness of my mother's room this unfortunately never changed.

Reply from Angelica Ibayan RGN RMA, Home Manager at Symonds House Nursing Home

We can only apologise for the upset the current situation has caused the family. Service users who walk with purpose are free to access all areas of the units they live in. We try our best to ensure that the environment they live in is safe. With anyone who independently mobilises comes risks, one of which is falls. On all forms on hand, the service user was trying to get up on her own hence the staff assisted her to do so. Our protocol is to immobilise a fallen resident regardless of if it is witnessed or unwitnessed fall. In this situation, the service user was adamant to get up and was struggling hence staff assisted her. After a couple of hours, she showed discomfort and pain, emergency services were called immediately but unfortunately, we do not have control over their arrival. The current management is unable to comment on events that had happened in the past. We choose not to comment on the cleanliness as we are going to be at risk of breaching confidentiality.

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Review of
Eastcotts Nursing Home
from L H (Daughter of Resident) published on 15 April 2024

Submitted via Website • Report

Overall Experience

My Father has been at Eascotts now for 12 weeks and the staff have treated my Dad with great care and dignity. I have been kept informed at all times by the staff of any incidents. I have found the manager and all the staff very approachable and nothing has ever been too much trouble. I cannot fault

the level of care he receives whilst a resident. The food always looks good and they are adaptable to the needs of the resident. I would thoroughly recommend the establishment as a whole.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Thank you very much for your very positive review. I have shared your review with all of the Staff and they are all very grateful for your kind words. It is always nice to get a positive review for the Home and lovely to be able to share it with the amazing Staff that we have here.

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Review of
Eastcotts Nursing Home
from A B (Daughter of Resident) published on 18 January 2024

Submitted via Website • Report

Overall Experience

My Dad was discharged from hospital to Eastcotts to help him recover from a 2-week hospital stay back in mid-December.
The staff here have been absolutely amazing throughout his stay. They are not only very professional and great at what they do but there is a real personal level of care here. You

can see that the staff have taken time to get to know their residents on a personal level and adapt when supporting each and every one of them with dignity and gentle care. The manager has been amazing and hands-on in listening to our concerns about Dad coming home and is currently supporting us in arranging the care plan going forward.
In preparation for Dad’s discharge home, we had him at home for an overnight stay this week and upon our return, every single staff member we saw, personally welcomed Dad back and genuinely wanted to know how his homestay went. As a family we highly recommend Eastcotts.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Thank you very much for your positive review of Eastcotts. It is always nice for the staff to have positive feedback as they really do care about all of the residents that are living in the home and treat both them and their families with the respect and care that they deserve. All of the staff have a friendly approach and 'happy faces' during their working day and this creates a wonderful atmosphere throughout the whole home.

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Review of
Eastcotts Nursing Home
from Stuart W (Son of Resident) published on 5 December 2023

Submitted via Website • Report

Overall Experience

This is a wonderful nursing home with a warm, loving ethos to the care of the residents.
They couldn't have done more for our mum as well as looking after us in the process and dealt with end-of-life care in a professional but compassionate way.
We are so grateful that our mum spent her last days

here and was so well looked after in a truly lovely environment.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Thank you so much for your very kind words they are very much appreciated. I will pass your review of Eastcotts Nursing Home to the staff who cared for your mum during her stay with us.

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Review of
Eastcotts Nursing Home
from Joanne D (Daughter of Resident) published on 5 December 2023

Submitted via Website • Report

Overall Experience

I cannot recommend this home enough there are not enough words to express how amazing, caring and professional every member of staff is. My mum came to Eastcotts in March 23 for what we thought would be a temporary stay but is more permanent due to her unstable diabetes. These people are amazing, my

mum wouldn’t be alive and well if it wasn’t for them. The manager goes above and beyond to assist and help as do all the staff. My mum's life has improved so much thanks to the team here. In addition they are also so caring and welcoming to my dad who spends every day there seeing my mum and all the visitors she receives.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Thank you very much for your review. This means so much to the staff here at Eastcotts and is very much appreciated. Your mum is an amazing lady and a real inspiration to us all, always has a smile on her face and enjoys life despite her medical issues. Your dad is a real character and has become a big part of the team here.

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Review of
Eastcotts Nursing Home
from J H (Daughter of Resident) published on 4 December 2023

Submitted via Website • Report

Overall Experience

Mum was only a resident for ten days before she passed away, but I cannot fault the love and care she received but also me and my brother as we were there every day with her. To the point, as I had to travel each day from Bedfordshire, they always made me tea and coffee along with meals, which was so

unexpected. The warmth they showed towards my mum was overwhelming.
Yes, the actual bricks and mortar is tiered and could do with a facelift, and at times, I am sure a few extra staff would help, but everyone who we came across that worked there was kind and caring, and that's all we could ask for in Mum's final days. She was warm, safe and looked after.

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Review of
Eastcotts Nursing Home
from Clive F (Son of Resident) published on 27 November 2023

Submitted via Website • Report

Overall Experience

Pretty much from when Dad was first admitted to Eastcotts we decided it was where we wanted him to be. This was confirmed after his 4 week assessment period as not only necessary but also our choice as a family.
It is of course convenient being very local to where we live but much more important is

the care Dad gets and how he feels on a daily basis about being there.
The care is excellent and Dad is safe and comfortable. He has a room that meets his needs with an en-suite bathroom and attentive care and medical staff that ensure he is well looked after, physically and mentally (as far as dad's conditions allow). Dad's welfare is always considered and we remain very happy with his being there.
Unfortunately, Dad has required hospital care this year but on each occasion, the Eastcotts' staff have dealt with the situation rapidly and effectively. Possibly even more importantly they have welcomed him "home" on each return getting him settled back in as soon as possible.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Thank you very much for your review. The staff here at Eastcotts treat each and every Resident like they are a member of their family. The Team are amazing, always having a smile on their faces and a focus on ensuring that the Residents are well looked after in every way. I will pass your kind words onto the team for them all to see. Thank you again.

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Review of
Eastcotts Nursing Home
from Jane P (Daughter of Resident) published on 11 September 2023

Submitted via Website • Report

Overall Experience

My father was admitted here several months ago. Staff members have been nice to my father but there are many things wrong here. Firstly, communication is at a minimum here and you always have to hunt people down to talk to them. Secondly, things go missing. My father recently passed here and many of

his belongings are missing and his TV is actually smashed. When alerted to this, staff members acted like nothing happened and had the nerve to suggest my father’s TV was damaged in transit. Are you kidding me? To say that I am disappointed is an understatement.
I am not saying that there aren’t people here that do care but I and my family feel that my father was neglected at this facility due to his stage of illness.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Good Morning Jane,
I am sorry to hear that you were not entirely happy with your father's time spent here at Eastcotts Nursing Home. It's a shame that these issues were not expressed during his time with us in order for us to resolve them. I myself answered the telephone call from you after you had been to collect your father's possessions when you informed me that the wheelchair and a blanket were missing and that the television screen was broken. I informed you that we would find the wheelchair and blanket and leave them for you to collect at the Reception area which we did within 10 minutes of your call and they are still in the building for you to collect. In regards to the television, I explained to you that myself and the Maintenance Man had carried out a 'room check' of your father's room that morning and that the television screen at that time was intact. Once again I would like to apologise to you for the concerns that you have expressed on behalf of the Team here at Eastcotts.

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Review of
Symonds House Nursing Home
from Georgia H (Granddaughter of Resident) published on 12 July 2023

Submitted via Postal Card • Report

Overall Experience

If you are in the unfortunate position of looking for a care home for your loved one, then I would highly recommend Symonds House. My nan was loved and cared for while she was there; it was so comforting. Thank you all at the home.

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Review of
Symonds House Nursing Home
from Rachel A (Daughter of Resident) published on 12 July 2023

Submitted via Postal Card • Report

Overall Experience

My mother was admitted from the hospital only four weeks before she passed. I am so glad her last weeks were at Symonds House. The manager and her team are wonderful, kind, caring people - every member of the team is supportive. Honestly, from the bottom of my heart, I thank them.

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Review of
Eastcotts Nursing Home
from P F (Wife of Resident) published on 5 April 2023

Submitted via Postal Card • Report

Overall Experience

The staff are friendly, my husband is treated with dignity. Residents are encouraged to join in with activities and those that are able to, seem to enjoy themselves.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Thank you very much for your review and the comments that you have made. The Staff are very keen to make both the Residents and the families feel welcomed and at Home at Eastcotts Nursing Home.

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Review of
Symonds House Nursing Home
from V G (Daughter of Resident) published on 2 February 2023

Submitted via Postal Card • Report

Overall Experience

Overall, the staff in Mum's unit are very helpful and kind.
I am concerned that there appear to be two residents with quite a server levels of dementia, and I worry about Mum's safety at times.
There seems to have been a reduction in the number of activities which has had an impact on Mum's mental

capacity.
I was disappointed to hear that Mum has tested positive for Covid, but no family member was advised.

Reply from Karen Osborne, Administrator at Symonds House Nursing Home

Thank you for the feedback, it is very appreciated. Concerns regarding the safety of residents, we always aim to put the residents in the most suited area for their needs. If any residents have behaviour issues they will be monitored and if required additional support given, and if necessary 1-1 care support will be provided to ensure no other residents are at risk. Activities are now being provided 5 days a week and also individuals on weekends who are unable to attend. Covid - we acknowledge this was a miscommunication within our team, and we aim to make sure this does not happen again.

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Review of
Eastcotts Nursing Home
from Liz E (Wife of Resident) published on 9 January 2023

Submitted via Website • Report

Overall Experience

My husband was initially placed in a room with a radiator that did not work, a TV that was filthy and did not work, a bathroom that had limescale, stains, a bathroom unit where the mirror door was leaning on the floor against the wall, and the casing (made of metal) had rusted due to lack of ventilation

- this being where his dental hygiene equipment was located. The skirting boards and edge of the flooring were covered in dust.
I complained and did get a prompt reply from the manager. My husband is now in a warmer room with a more hygienic bathroom. The staff are doing their best to take care of my husband.
I hope the next person allocated the previous room will find it has been improved.
I cannot fill in the ratings for most of the facilities as my husband is physically unable to use them.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

We are sorry that you were not satisfied with the room that had been allocated for your husband on admission. However we are pleased that you are satisfied with the alternative room that your husband was moved into so promptly by the staff.

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Review of
Eastcotts Nursing Home
from Linda B (Niece of Resident) published on 22 August 2022

Submitted via Website • Report

Overall Experience

My Aunt has been in Eastcotts Nursing Home for almost a year, she improved greatly due to the high level of care and attention, giving her a quality of life she did not have before, but sadly now her needs are far greater than when she first went into East Cotts, but each step of my Aunts Journey through

Dementia (Lewy Body and Vascular) the care has been outstanding, the staff seamlessly adapting to her change in health and care requirements has been amazing, they swiftly acted to her new health issues giving a very high standard of medical and personal care in a friendly manner, always treating her with dignity and respect through this difficult illness. I am always made very welcome and find the staff very open with their support and care, their statement is very accurate, they are truly like a family and I just could not ask for more or thank them enough for an outstanding team. Thank you.

Reply from Marie Smale, Home Manager at Eastcotts Nursing Home

Thank you so much for your kind words. Your review means a lot to the whole Team at Eastcotts Nursing Home who really do their very best for all of the Residents that live here.

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Care Homes Owned by Raveedha Care Ltd

Raveedha Care Ltd Locations (2)

Raveedha Care Ltd Reviews (50)

Eastcotts Nursing Home

Eastcotts Nursing Home

Symonds House Nursing Home

Symonds House Nursing Home

Symonds House Nursing Home

Symonds House Nursing Home

Symonds House Nursing Home

Eastcotts Nursing Home

Eastcotts Nursing Home

Eastcotts Nursing Home

Eastcotts Nursing Home

Eastcotts Nursing Home

Eastcotts Nursing Home

Eastcotts Nursing Home

Symonds House Nursing Home

Symonds House Nursing Home

Eastcotts Nursing Home

Symonds House Nursing Home

Eastcotts Nursing Home

Eastcotts Nursing Home

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