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Nene Valley Care Locations (3)

 

3 Care Homes owned by Nene Valley Care

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The Laurels Residential Care Home

45 High Street, Market Deeping, Peterborough PE6 8ED 

10 12 reviews
"When my father became unwell and realised he'd need care, he told us he'd like The Laurels to look after him. From our first approach to…"   Read all 12 reviews
Location Type Care Home

The Laurels Care Home in Market Deeping was taken over by mother and daughter team in 2023. They also run Garden Lodge in Glinton and Florence Houses in Peterborough. The Laurels is a small 20 bedded home and most rooms have now gone through a full… Read more about The Laurels Residential Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 23 Rooms from £1,180 / week
Florence House Care Home

220 Park Road, Peterborough PE1 2UJ 

9.4 22 reviews
"My mother went into Florence House in May 2024. I had already been told great things about Florence House which is why I chose to look…"   Read all 22 reviews
Location Type Care Home

Florence House was taken over by new management in 2022. The same mother and daughter team run a very small 9 bedded care home in Glinton, called Garden Lodge and The Laurels in Market Deeping. They believe that it is small care homes like Garden… Read more about Florence House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 21 Rooms from £1,180 / week
Garden Lodge

37a Lincoln Road, Glinton, Peterborough PE6 7JS 

18 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Younger Adults
  • Sensory Impairment
  • 10 Rooms

Nene Valley Care Reviews (52)

Reviews Posted for members of Nene Valley Care

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Review of

Florence House Care Home

from D S (Son of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very content and comfortable at Florence house. Despite her dementia, she is happy in her surroundings. She has put on substantial weight in the last 2 years while at Florence House Care Home. She is content with the familiarity of sitting with the same ladies.

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Review of

Florence House Care Home

from S C (Daughter of Resident) published on 8 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Florence House in May 2024. I had already been told great things about Florence House which is why I chose to look around for my mum.
The care home has a lovely warm atmosphere. The lounge area is very homely.
The staff are very friendly and helpful. Nothing is too much trouble.
I asked my Mum, have I done the right thing in choosing Florence House for you? She said definitely! She has a lovely room that is always clean, which she can go to at any time if she wants to, but mum spends most of her time in the lounge with the other residents. I have peace of mind that my mum has around-the-clock care. Would I recommend Florence House to anyone else? Yes, I would!

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Review of

The Laurels Residential Care Home

from G M (Son of Resident) published on 8 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father became unwell and realised he'd need care, he told us he'd like The Laurels to look after him. From our first approach to the manager, to enquire about availability, our experience was one of reassurance, care and professionalism. Nothing was too much trouble and despite NHS difficulties
in arranging a transfer from hospital to The Laurels, everything was accommodated calmly and without fuss. Once my father arrived, we could immediately see the care, compassion and diligence of the whole team - not just for him but for all of the residents. The way they go about their work is wonderful, we can never thank them enough for that. Although my father was only with them a short time, we felt that the team at The Laurels really got to know him and made him feel comfortable and welcome, and it was lovely to hear them occasionally laughing together - like any family members would. Many of my memories of Dad's stay at The Laurels will forever be happy ones.

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Review of

Florence House Care Home

from Jackie B (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family have found Florence House to be outstandingly caring and personal in their approach as they care for my frail 89-year-old mother who has dementia.
The home is small enough to feel like a family and the environment is homely, relaxed and spotlessly clean. I find the manager to be a deeply
caring and sensitive person who understands that inside each elderly and unwell person is an individual who still wants recognition for who they were/are.
The staff are cheerful, helpful, friendly and very flexible, and also very capable and knowledgeable in a care context.
There is an attractive enclosed garden.
The home has a good relationship with a local GP practice which means that any medical care is delivered promptly and appropriately.
It was a huge decision to introduce my mother to care and I researched carefully what would be best for her and her vascular dementia. Small, personal, caring and responsive was what I wanted and Florence House has delivered this exceptionally

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Review of

Florence House Care Home

from K W (Son of Resident) published on 11 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great and always have a laugh when I visit which is generally three times a week. Any concerns I talk to the manager and they get sorted. Home is always spotless, with no complaints and no regrets about mum being a resident.

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Review of

The Laurels Residential Care Home

from Scott P (Son of Resident) published on 2 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management take care of all residents to a very high standard. Nothing is too much trouble. Also very knowledgeable in medication which saw someone go from a very bad state to a happy individual in the space of 6 months. Management are always there to help and advise.

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Review of

The Laurels Residential Care Home

from M R (Daughter-in-law of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose The Laurels because I was looking for a smaller setting for my father, I could not recommend The Laurels more, it really gives a home-from-home feel and the staff are so caring and welcoming. The manager came to visit my Dad before he went in and she really got to know my Dad and what makes
him happy. My dad was 100 when he passed away and I'm so happy his last days were spent with his Laurels family.

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Review of

The Laurels Residential Care Home

from Pauline D (Daughter of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a regular resident of The Laurels, her first stay being in April 2023. Despite her reluctance to go she ended up being a regular resident for respite and in between some weeks made daily visits there. They made her feel so welcome at all times and took great care of her. In January 2024 my
mum went again to The Laurels for respite following a bout of illness and hospital stay. Unfortunately she sadly passed away on 28 January whilst there. I cannot thank the staff enough for the care and love they showed to my mum in her final weeks, days and hours. That care and love extended to her family at a very sad time. The management and staff are amazing - their prime focus is ensuring their residents are safe happy and well looked after. I would not hesitate in recommending them as a facility for any person needing residential care.

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Review of

The Laurels Residential Care Home

from Paul F (Son of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at The Laurels until her death in May 2024, to say she enjoyed her residency is an understatement. The facilities, and care were exceptional, the staff couldn't do enough for everyone and they are a major contributor to the overall well-being of all of the residents. I would
not hesitate in highly recommending anyone looking for a care home to visit The Laurels and see for themselves what a great place it is!

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Review of

The Laurels Residential Care Home

from Jacqueline W (Daughter of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents now reside at The Laurels. This is an excellent home with a very professional yet caring team. They treat Mum and Dad as if they were their own parents. Mum and Dad are both happy and very settled. I am so thankful.

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Review of

The Laurels Residential Care Home

from Shaun H (Son of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents' needs changed and it was apparent that full-time care was required for both. My dad has mobility issues and my mother has dementia. We found The Laurels through a referral from a close friend and are so glad we did. My parents are safe, well cared for, stimulated and very happy. Most importantly,
they are together. The staff at The Laurels treat my parents like their own. Lovingly and with such care. The senior management, keep me informed of any concerns and additional needs. The manager has selected the best team and they have done an amazing job in creating a relaxed and safe environment. Now I can visit my parents to see them and enjoy their latter years without worrying about them during the night. I honestly cannot thank them all enough for everything they do for my parents. I would highly recommend The Laurels as one of the best residential care homes for those who want a family feel for their loved ones.

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Review of

The Laurels Residential Care Home

from L R (Sister of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful clean home, very welcoming, the manager and staff are very caring and respectful. My sister is so happy and settled, I have peace of mind knowing she is well cared for and happy. Would 100% recommend The Laurels.

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Review of

The Laurels Residential Care Home

from J C (Daughter of Resident) published on 19 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love that this is a small care home, it feels more personal. Residents spend the day together in the lounge. Other homes I visited seemed cold and isolating as residents were mostly alone in their rooms. The staff are experienced, caring and extremely patient. They are very pleasant, approachable
and helpful. Mum is eating better - good home-cooked meals, and it is a huge relief for me to know that there is always someone there for her 24/7. The Laurels is a beautiful building and has benefitted from a recent renovation. I feel the new owners have improved it dramatically. The house feels more homely than a modern building and I'm very happy that there was a room available for my mum.

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Review of

The Laurels Residential Care Home

from J G (Son of Resident) published on 19 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into The Laurels in September 2023 after 99 years living in his own home. This move was made with some trepidation. Four months later, both my father and I agreed that this was the best decision he ever made.
The manager and her team have made his life truly comfortable and they have
been very caring.
My father reports his meals as varying between good, very good and excellent.
His medical care has been second to none as the manager seems to have built an extremely good relationship with the medical practice.
From every angle, we give The Laurels five Stars.

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Review of

The Laurels Residential Care Home

from C B (Daughter of Resident) published on 29 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of The Laurels care home for four years. Wonderful, kind staff who looked after Mum so well, to whom we owe so much.
The home has been taken over, due to the retirement of previous owners. Since the takeover of the building, garden and car parking area have been improved, the
interior has been decorated to a high standard and is now light and airy, and as I understand all rooms will be brought up to the same standard in due course.
A big thank you to all the staff, managers and carers for everything you did for Mum and I wish you well for the future.

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Review of

Florence House Care Home

from Victoria L (Niece of Resident) published on 21 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle of 93 years of age became a resident at Florence House in April 2023. It was a huge change for him as although he was born and raised in Peterborough he had been living in a village in Argyll, Scotland for the previous 35 years. He has quite severe mobility problems and short term memory loss
due to dementia.
He agreed to the move back to Peterborough to be closer to family as he has 4 nieces and a nephew living here that would be able to visit. Florence House was the home of choice as it has a good reputation for providing excellent care within a homely environment, it also has a Christian basis and offers Sunday morning services and my Uncle's Christian faith is important to him.
My uncle has settled very well and is quite content, he likes the staff, the Sunday services and the food (he has a good appetite). He also enjoys visits from the family who are always made very welcome by the staff. We all feel it was a good decision that he moved into Florence House.

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Review of

The Laurels Residential Care Home

from Jayne J (Daughter of Resident) published on 1 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. Lovely caring staff who made my father's stay very comfortable and happy. Delicious hot home-cooked food. Warm comfortable rooms with TV. A big thank you to all the amazing wonderful carers who looked after my dad and all patients like family.

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Review of

Florence House Care Home

from Gary S (Son of Resident) published on 20 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident as of December 22 due to his Dementia.
Sadly he died in February.
His care was second to none and his last few months of life was made all the more enjoyable and bearable due to the great care he was given.
Thank you to the manager and the great team at Florence House.

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Review of

Florence House Care Home

from L E (Daughter of Resident) published on 6 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my ninety-two year old dad moved into Florence House he was made to feel welcome and all staff made an effort to get to know and help him understand things that he found difficult due to his dementia and the recent loss of his wife. When he had a stroke they acted quickly and professionally,
getting him the medical care he needed so that he was transferred to hospital within an hour. As a family we were welcomed whatever time we visited and also felt like part of the Florence House family. I would recommend this home to anyone.

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Review of

Garden Lodge

from Vanessa B (Daughter of Resident) published on 9 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Garden Lodge. It really is a home from home.
My mum (who is 95 and normally lives with me), had a month's respite care after breaking her hip and she thoroughly enjoyed her stay. She was treated with the utmost care, dignity and genuine affection.
The home has a beautiful
garden which was very important to my mum who loves gardening.
When I collected her to bring her home, all of the staff, including the owner, gave her hugs and came out to wave goodbye.
It is such a special place, we have asked if we can go back and visit them again and they said we are welcome.

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Awards / Recognitions (0)

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Frequently Asked Questions about Nene Valley Care

How many Care Homes does Nene Valley Care own?

Nene Valley Care own 3 Care Homes.

Which Nene Valley Care Care Homes have the highest review score?

The Laurels Residential Care Home, Florence House Care Home & Garden Lodge have the highest review score.
Nene Valley Care in Cambridgeshire Nene Valley Care in Lincolnshire

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