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Care Homes Owned by Norfolk Care Homes

8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Norfolk Care Homes
Norfolk Care Homes look to provide versatile care services for a range of specialist care needs, welcoming older people's care, mental health and dementia, and with comfortable environments that suit those with physical frailties.

The care teams are committed to positive contributions, building strong relationships with clients and their loved ones, with a focus on dignity and empowerment.

Norfolk Care Homes provide a home-like atmosphere and offer menus of freshly-cooked produce to support sound nutrition.

Norfolk Care Homes Locations (3)

 

3 Care Homes owned by Norfolk Care Homes

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Walsham Grange Care Home

81 Bacton Road, North Walsham NR28 0DN 

9.1 31 reviews
"It is my first experience of a care home and have a great admiration of Walsham Grange. I and my family have found the care given to my…"   Read all 31 reviews
Location Type Care Home

Walsham Grange Care Home offers a wide range of services however staff have a passion is to provide a 'home from home' environment for all residents, with the love, care and respect they deserve. To achieve this, the home has a highly skilled, passionate… Read more about Walsham Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 75 Rooms from £950 / week
Nightingale Care Home

Church Lane, Welborne, Dereham NR20 3LQ 

8.7 11 reviews
"I am really happy that I found Nightingale Care Home for my Mum in March 2023. All the staff have been so kind, patient, and caring and I…"   Read all 11 reviews
Location Type Care Home

Nightingale Care Home is situated in the picturesque village of Welborne, which is seven miles from the market town of Dereham. The home specialises in residential dementia care for the elderly and is registered with the Care Quality Commission (CQC). Nightingale… Read more about Nightingale Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 47 Rooms from £950 / week
The Limes

16a Drayton Wood Road, Hellesdon, Norwich NR6 5BY 

8.0 8 reviews
"All the staff at The Limes are absolutely amazing, they’re always smiling and they all do their very best to care for our loved ones. They…"   Read all 8 reviews
Location Type Care Home

The Limes, in Norwich, specialises in dementia care, with an environment that is ideal for adults with declining cognitive ability and a team trained to support some of the complex issues that can arise. The aim is to carry out professional care that… Read more about The Limes

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 46 Rooms from £950 / week

Norfolk Care Homes Reviews (50)

8.6
Norfolk Care Homes has a Group Review Score of 8.6 (8.586) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Norfolk Care Homes must have a Review Score.

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Review of

Nightingale Care Home

from Emma P (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy that I found Nightingale Care Home for my Mum in March 2023. All the staff have been so kind, patient, and caring and I get updates on any health issues. The staff were genuinely fond of my Dad, who also joined Mum at Nightingale and they enjoyed living in a twin room together, but
sadly he got aspiration pneumonia connected to his dementia.
There are often improvements to the home - inside and outside - and it is always clean, tidy and very warm. I like that the food menu has photos as well which is helpful for some residents. The daily activities and trips out are really welcome although Mum has sight issues so can't engage as much.
The food and regular drinks and snacks are all excellent quality.
Overall, I am really happy that my Mum is being looked after so well and made to feel at home. Thanks to the whole team.

Reply from Karma Wensley, Regional Manager at Nightingale Care Home

Thank you for your valuable feedback. Mum forms a large part of the home and always mentions how she has supported the home from years ago with planters and the gardens which is lovely for her to share these memories with us although may not be fully accurate.


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Review of

Nightingale Care Home

from Carol P (Daughter of Resident) published on 3 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nightingale is not only a home from home for my Mum but for us also. Whenever we visit it's like being at home. Mum really is happy and so are we. It really is a pleasure to visit. Keep up the brilliant work you all do.

Reply from Karma Wensley, Regional Manager at Nightingale Care Home

Thank you for your valued feedback. We are really lucky to have such an amazing staff team with really supportive leadership in the home which brings everyone together, including friends, families and residents.


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Review of

Nightingale Care Home

from Margaret W (Next of Kin) published on 15 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Nightingale Care Home since mid-March this year. I cannot express enough the care and consideration that he has been shown. It is a valuable asset when you can know your relative is being cared for as they are here. As a family, we are so pleased that the care in this Home is
such a high standard and we can feel assured of this. All the staff are great and have a difficult job with different residents with so many different problems. Thank you all.

Reply from Karma Wensley, Regional Manager at Nightingale Care Home

Thank you for your valued feedback. It is a real pleasure having him live with us at Nightingale, he has become a big part of the home and is a real character.


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Review of

Walsham Grange Care Home

from Shirley T (Sister of Resident) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my first experience of a care home and have a great admiration of Walsham Grange. I and my family have found the care given to my 94-year-old sister is so much more than we ever hoped for. The kindness and care given by all the staff is excellent and we cannot praise them enough.

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Review of

Walsham Grange Care Home

from K R (Granddaughter of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Walsham Grange so far. My grandad is so well looked after, the staff always know what is happening with him, always have his best interests at heart, and are chatty, kind, compassionate and thoughtful.
Managers are absolutely amazing; this care home is obviously well-led and compassion
is at the forefront of what they do. They can’t do more to help the families also. Thank you for everything you do!

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valuable feedback. We are very privileged to have the opportunity to care for your Grandfather. Your feedback will be shared with the whole team at Walsham Grange and will be used to continuously develop our home.


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Review of

Nightingale Care Home

from J A (Grandson of Resident) published on 1 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff is always friendly and welcoming and willing to listen and help from a family member's perspective. Staff show a kind caring nature with residents, never rushing them, language can seem a barrier but the body language shown by carers looks caring. May benefit from some dementia training as I do
hear staff question residents and use some negative terms when perhaps could be avoided however Nice to see regular committed activities Staff this is so important.
The appearance of the grounds and decor improving nicely which is improving the feel of the place but some regular garden maintenance would be even better. I'm sure families would help.

Reply from Karma Wensley, Regional Manager at Nightingale Care Home

Thank you for your valued feedback. The information will be shared with the team and we will plan to make any relevant changes/improvements linked to your feedback.


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Review of

Walsham Grange Care Home

from G H (Wife of Resident) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care, consideration, kindness an treatment of my husband very good with kindness shown by all the staff, management seniors, carriers and domestics. This kindness is also shown to me when I'm concerned or feeling upset.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valued feedback. Always a pleasure to care for someone so special, including you as his loved one.


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Review of

The Limes

from D T (Son of Resident) published on 18 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother decided to go into a home in her late nineties. The Limes was recommended by a close friend whose mother had been a resident. Following a respite care stay, she decided to move in. The home is all about the residents, and the staff are kind and friendly. My mother enjoyed all the activities
when she can. As she is now in her 100th year, she needs more help, and the staff are very important to my mother now, and we cannot fault them.

Reply from Karma Wensley, Regional Manager at The Limes

Thank you for your valued feedback and support.
It's a pleasure to have Mum in our care and for her to be very much part of the home.


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Review of

Nightingale Care Home

from Mervyn S (Son of Resident) published on 8 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff who care about the residents. Pleasant environment with plenty of planned activities. Food in keeping with age and dietary needs. Small rooms that meet needs but only the minimum furniture. As social care funded, unable to comment on value for money.

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Review of

Nightingale Care Home

from Bev C (Daughter-in-law of Resident) published on 6 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are so welcoming to our family whenever we visit, no matter what is going on or how busy they are. Management and staff are constantly trying to enhance and improve surroundings for the residents, ensuring there are plenty of themed activities for them to enjoy, which frequently
involves invitations to families should they wish to take part. From our experiences, the residents are spoken to kindly and with care. Any of our questions, concerns or requests have been dealt with in a timely manner. If anything we have raised has been outside of the control of the care home they have done their best to resolve it and reach a positive outcome. We visit almost daily and the running of Nightingale always appears consistent. They are a wonderful and well led team, well done to you all.

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Review of

The Limes

from Deborah R (Daughter of Resident) published on 24 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at The Limes are absolutely amazing, they’re always smiling and they all do their very best to care for our loved ones. They got Mum interacting with all the staff and the other residents and within a couple of days, her smile was back. They do daily activities and are completely inclusive.
They communicate with families with a weekly newsletter and share pictures and videos of the fun they have, they’re safeguarding is second to none, all doors are locked with codes that only staff know, they welcome daily phone calls and give us regular updates. They know the meaning of the word care.

Reply from Karma Wensley, Regional Manager at The Limes

Thank you so much for your feedback. We were very privileged to care for Mum and there is something very infectious about her smile.


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Review of

Walsham Grange Care Home

from Mark C (Son of Resident) published on 16 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always delighted with the care given to my dad. He is treated with respect and all staff are friendly and attentive. We never have any concerns about his care even when we are away from home but know that we will be contacted in an emergency.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valuable feedback. We are very lucky to have your dad living at Walsham Grange. He always has a smile and a story to share with us.


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Review of

Walsham Grange Care Home

from Jo C (Daughter of Resident) published on 16 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care being given. Just been away and had no concerns or worries. Staff are friendly and always keep us updated. We come in anytime of the day and the room and father are always clean and tidy

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for your valuable feedback. We are very privileged to have your dad living here at Walsham Grange and love that you visit so regularly.


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Review of

Walsham Grange Care Home

from Dean M (Relative of Resident) published on 14 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are residents and need a high level of support and care. I am very impressed by all the staff who are attentive caring kind and responsive. The home is well-maintained and spotlessly clean. When ever we have questions or concerns the staff are very responsive and collaborative. Would
not hesitate to recommend

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Review of

Walsham Grange Care Home

from C T (Daughter of Resident) published on 20 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Walsham Grange looked after my Mum so well. She'd lived with us for 18 years but I just couldn't do it at the end. She was poorly and bedridden. She loved it there. She made friends with all the staff, she loved and praised all the nurses.
I am sure they genuinely cared for her too. Everyone
was kind, friendly and welcoming to us when we visited and I will miss coming over.
The food was good and my mum always had what she fancied.
Her clothes were well laundered and looked after.
Any of my queries were always dealt with quickly and efficiently and I felt a really good system was in operation in the background keeping track of everything that was going on. Records and information are easily found and questions are answered immediately.
Thank you for looking after her until the end. We are very grateful.

Reply from Karma Wensley, Regional Manager at Walsham Grange Care Home

Thank you for the feedback it is always lovely to hear from people who have used our services. It was a real pleasure caring for your Mum and we feel very privileged to have been part of this.


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Review of

Walsham Grange Care Home

from Teresa B (Daughter of Resident) published on 15 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Father entered Walsham Grange Care Home a couple of months ago as he needed 24-hour care. I had heard some negative comments over the years about Walsham Grange. However, I was pleasantly surprised. The staff have been very kind and helpful. Food always looks good and liquids are always available for
residents. I'm particularly grateful for the activities and company he gets.
His personal care has improved vastly since he went in, including a haircut and shave and I have noticed he has a change of clothes regularly. Again, something which was lacking with his previous carers.
The room is kept clean and tidy.
The building needs some updating but that has already started and I gather is ongoing.

Reply from Hazel Madden, Home Manager at Walsham Grange Care Home

Thank you so much for taking the time to leave us a review, I will pass on your kind words to the staff team. Work continues with improving the decor in the home, the residents are all really pleased with the areas that have been completed.


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Review of

Walsham Grange Care Home

from Bill M (Husband of Resident) published on 3 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The interior of the care home could do with some TLC and if that is your priority then maybe this isn't the care home for you. But my experience has been nothing but positive with staff who care and go the 'extra mile' as far as I was able to see. My wife transferred to Walsham Grange after a month
in hospital. Her prognosis wasn't good and her dementia had deteriorated during her stay in hospital. She was neglected badly in hospital with no help at mealtimes so lost a lot of weight. The WG staff I had dealings with tried so hard to coax her with small meals and and real efforts with hydration (which the hospital did not). They also acted quickly when it was necessary to call in paramedics and doctors. Sadly my wife passed away earlier this week but thanks to prompt action from the senior carer, my daughter and myself were able to get to her before she finally died. And they made sure a member of staff sat with her until we got there. Thank you is all I have but it is heartfelt.

Reply from Hazel Madden, Home Manager at Walsham Grange Care Home

Thank you so much for taking the time to write a review for us, it is very kind of you and it is really appreciated. Our deepest condolences to you and your family.


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Review of

Walsham Grange Care Home

from Sally M (Daughter of Resident) published on 15 April 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went to Walsham Grange on a temporary placement and ended up being there for five weeks whilst awaiting assessment. Initially, I was concerned as it is a little run down in places however I knew what was important was the care my mum received. I have to say I was pleasantly surprised at how
lovely the majority of the staff were. Whenever I made a request for something i.e. to book a chiropodist for mum, to have her hair washed etc they always did what I asked. They were also very sweet with my mum as she suffers from dementia and so she was quite distressed a lot of the time and they really did go out of their way to help calm her. As I did not know how long mum would be there for I was regularly contacting the home to help move things along and I’m sure I was a real pain for them but I have to say the support I received from the management and senior team was excellent, and for which I am very grateful. A particular thanks to the manager for helping me get mum home.

Reply from Hazel Madden, Home Manager at Walsham Grange Care Home

Thank you so much for leaving your review, Sally, it was a pleasure to look after Mum. I hope she is settling in back at home and enjoying cuddles with the dog.


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Review of

Walsham Grange Care Home

from Adele E (Niece of Resident) published on 24 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

When visiting a relative I found the staff friendly and helpful. But the actual care home I think could do with decorating and the cleanliness was not the best either. I was disgusted with the way she was given her dinner just brought to her and left on her bed.

Reply from Hazel Madden, Registered Manager at Walsham Grange Care Home

Thank you for submitting your review, it is always good to receive feedback.
There are areas of our home that are in need of redecorating, we have a programme that we are working through to get this done. Our residents have been helping us to choose the colour schemes and themes.
With reference to the lunch, it was served like this as requested by your auntie.


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Review of

Nightingale Care Home

from J H (Daughter of Resident) published on 22 March 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received excellent end of life care here. Staff sat and talked to her in her last hours and nurses came in to administer more medication into the late-night hours and talked to her and us. What could have been so traumatic was eased greatly. I cannot speak highly enough of this great caring team.
Well done and thanks

Reply from Karma Wensley, Regional Manager at Nightingale Care Home

Thank you for taking the time to provide us with your feedback. We feel very lucky to have been a part of your loved one's care.


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Awards / Recognitions (0)

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Frequently Asked Questions about Norfolk Care Homes

How many Care Homes does Norfolk Care Homes own?

Norfolk Care Homes own 3 Care Homes.

Which Norfolk Care Homes Care Homes have the highest review score?

Walsham Grange Care Home, Nightingale Care Home & The Limes have the highest review score.
Norfolk Care Homes in Norfolk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norfolk Care Homes to verify any information. View our terms and conditions. Norfolk Care Homes has an Enhanced Service – more info.