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Care Homes Owned by Corton House Ltd

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Corton House Ltd

Corton House Ltd Locations (2)

 

2 Care Homes and Extra Care Housing owned by Corton House Ltd

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Corton House

City Road, Norwich NR1 3AP 

9.8 26 reviews
"Mum has now been living in Corton House for 6 months. She has settled in well, is happy and feels safer than when living at home on her…"   Read all 26 reviews
Location Type Care Home

Corton House is a 42-bed residential care home for older people, situated close to Norwich city centre but enjoying the leafy surroundings of mature walled gardens and with a variety of bright and comfortable communal rooms. The home was established… Read more about Corton House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 44 Rooms from £1,150 / week
Brakendon Close

City Road, Norwich NR1 3AP 

Corton House Ltd Reviews (26)

9.8
Corton House Ltd has a Group Review Score of 9.8 (9.842) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Corton House Ltd must have a Review Score.

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Review of

Corton House

from Susan N (Daughter of Resident) published on 9 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been living in Corton House for 6 months. She has settled in well, is happy and feels safer than when living at home on her own. The staff are very friendly and as well as providing the necessary care are happy to help out with anything else she needs or would like assistance with. She enjoys
participating in the group activities, but also being able to relax quietly in her own room when she wishes. As her family, it's reassuring for us to know she now has 24 hour care in the lovely environment of Corton House.

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Review of

Corton House

from David M (Son of Resident) published on 7 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since living alone became too difficult for our Mum, Corton House has been the perfect place for her to move to. We are greeted with smiling faces on every visit and always feel welcome.
The whole team is kind, respectful and sensitive to individual needs. Nothing is too much trouble. Each week, there
is a varied, fantastic programme of activities, and it feels like a safe and happy environment, with warmth and care from the top filtering down.
Corton House is a light, comfortable, airy, spacious building with a lovely garden. There is a positive and fun atmosphere here, yet it is also very professional, with the latest technology for the resident's safety and comfort. We can not recommend Corton House more highly.

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Review of

Corton House

from J T (Daughter of Resident) published on 3 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel really lucky that our mum lives at Corton House. She has dementia and is treated with the utmost respect and friendliness by everyone. She enjoys the activities although she may not remember doing them later and the variety and frequency of the activities is outstanding. Mum is reminded what
is happening and gets involved as a result. There are several areas where visitors and residents can sit and talk quite cosily, including a drinks machine for cappuccinos and chocolate in an area off the dining room overlooking a garden. The main garden is a lovely asset to the house and mum really enjoyed her walks around it this summer whenever weather allowed. There are also several areas in the garden where residents and guests can sit comfortably. The menus are varied every week and mum seems to enjoy going into breakfast, lunch and supper. She has periods of confusion but she is helped in a positive way. It is a safe and caring environment for her and seems to suit her very well.

Reply from Jason Parker, Registered Manager at Corton House

Thank you for your kind review! It is a pleasure caring for your Mum and we are very pleased that you feel she is living well at Corton House.


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Review of

Corton House

from B W (Niece of Resident) published on 16 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle settled very well into life at Corton House. He involved himself in his chosen activities. He particularly enjoyed the services delivered by the chaplain at the care home. My uncle and I felt that he was listened to and the staff always had time for a chat, which he really appreciated. The
staff treat residents with dignity and great care. Well done all!

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Review of

Corton House

from S M (Daughter of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Corton House provided my father with the most professional and considerate care in his last few months. The staff was always attentive, friendly, and helpful. We could rest assured that he was in good hands.

Reply from Jason Parker, Registered Manager at Corton House

Thank you for your kind words; it was a privilege to care for your Father and he will be missed by the team here at Corton House.


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Review of

Corton House

from S V (Respite Resident) published on 19 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I was given at Corton House was excellent. Everyone was very friendly and helpful. My stay there was very pleasant.

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Review of

Corton House

from Alison M (Daughter of Resident) published on 26 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was admitted to Corton House after an awful hospital experience, which left her confused, dehydrated, and frail.
From our first encounter, all the staff have been very professional and have helped us to get my Mum better. I felt that my Mum was the only resident in the home, as they all knew
her, spent time with her, and treated her like one of their own family.
The food is freshly prepared and nutritional, and it's lovely to see her put the weight on.
My only regret is that because she was so unwell she only experienced the wonderful activity programme in her 3rd week, every day there is something going on, and she loved it!
I can't express my gratitude enough to the staff and management of Corton House, I felt my Mum was safe and well looked after whilst she was in their care, It was a good end to an awful experience, and I would have no hesitation in recommending this little gem.

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Review of

Corton House

from Matt B (Regular Volunteer) published on 11 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had the pleasure of volunteering for 2 days per year over the last 4 years, at Corton House.
I can confidently say that the residents are looked after to a very high level, proved by the positive comments and happy atmosphere amongst those benefitting from this lovely home. The staff are very
friendly and hugely caring towards the residents, who have good facilities and great activities organised for them daily.
The food produced in the kitchen is superb, everything is cooked professionally from scratch with fresh ingredients, and in a very clean and efficiently run environment.
As a volunteer, I have only ever felt extremely welcome, by staff and residents alike. I very much look forward to my next visit.

Reply from Imogen Bowers, Marketing Coordinator at Corton House

Thank you for your wonderful review, and of course for the time you spend volunteering at Corton House which is always much appreciated!


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Review of

Corton House

from R M (Son of Resident) published on 24 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I would like to thank all the staff for the care and kindness that you have shown to my Father over the last 6 and a half years that he has been a resident. Especially in the last few months of his life when he was treated with dignity and respect by all members of staff.

Reply from Jason Parker, Registered Manager at Corton House

Thank you so much for your kind words and recognition, we were all privileged to be able to care for your Father and he is missed by us all.


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Review of

Corton House

from Freya R (Regular Volunteer) published on 14 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely care home that provides excellent care for all the residents. The carers are very good at providing detailed care for all the residents, both taking the time to get to know each one and learning how to care for each individual based on their needs and medical conditions. This care home
provides one if not two activities every day for the residents. This makes them happier and keeps them physically and mentally active. The activities are aimed at everyone no matter their capabilities. They vary from musical performances to games and chair yoga / keep fit. They have regular services and chaplain visits if they want as well which is very important for the religious residents. The care home has been recently refurbished making it more aesthetically pleasing, more accessible, and are including an area for visitors to get hot drinks to sit with their families. The management team regularly talks to a group of residents to get feedback and put in place any suggestions they have.

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Review of

Corton House

from J C (Daughter of Resident) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful.
I have watched my 97-year-old mother thrive and become happy and well. Mum has only been at Corton House for approximately five weeks, it is now her home.

Reply from Jason Parker, Registered Manager at Corton House

Thank you for your wonderful review of Corton House! We are so pleased your Mother is thriving here with us and feels at home.


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Review of

Corton House

from D L (Resident) published on 24 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Corton House provided support for me just when I needed it most.
The staff were professional and friendly in their various roles in equal measure making me feel relaxed during my stay. If the occasion arose I would recommend Corton House to anyone needing respite care.

Reply from Jason Parker, Registered Manager at Corton House

Thank you for your kind review, we are very glad to hear that you found your respite stay relaxing.


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Review of

Corton House

from David H (Son of Resident) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our wonderful Dad could not have been at a more caring and loving place, a place he called home. We witnessed first-hand the love, care and professionalism from all staff to Dad, from the manager to the caring staff, to the canteen staff. This love and care was also towards us at the end of his life.
So much so we have booked our rooms for later life! We can never put into words our gratitude to all the wonderful staff. Thank you.

Reply from Jason Parker, Registered Manager at Corton House

Thank you for your lovely review. We would like to send our heartfelt condolences for the loss of your Dad; he will be very much missed by us all here at Corton House. We are so pleased to hear that he found Corton House a caring and loving home and that you, too, felt well-supported at the end of his life.


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Review of

Corton House

from Nicholas J (Son of Resident) published on 4 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my mother (aged 102) from a care home in Shropshire to Corton House. The new care home has been very welcoming and everything is really well organised. They redecorated Mum's room before she arrived and she is delighted with it. She is very pleased with the food and the kindness of the carers.

Reply from Imogen Bowers, Marketing Coordinator at Corton House

Thank you so much for your kind review, we are really pleased that your mother is settling in well and enjoying Corton House!


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Review of

Corton House

from Joanna C (Friend of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend is very happy and has suggested anyone wanting care for elderly relatives need look no further.

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Review of

Corton House

from M B (Son of Resident) published on 28 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The service given is very good in challenging times, particularly when there is a shortage of labour in this area.
Weekend staffing does seem to be an issue and not overly sure on the new alarm (silent)? Takes some getting used to and may be open to scrutiny.

Reply from Jason Parker, Registered Manager at Corton House

Thank you for your feedback, we appreciate you taking the time to review Corton House and are pleased that you feel the service is very good, despite the challenges found throughout the social care sector. We have found that residents are enjoying the calmer, more homely feel that our new silent alarm bells help foster. Please be assured that staff members are not reliant on seeing alarm calls on the screens alone; every member of the care team is equipped with a pager, which notifies the wearer of calls immediately. Higher importance calls – such as emergencies – do still sound aloud to demonstrate the urgency of the situation. If you have any other queries regarding the system, please feel free to discuss these with management who will be happy to clarify further. As you recognise, weekend staffing remains a challenge within the sector; we are currently on a recruitment drive which has thus far resulted in a number of fantastic new staff starting imminently.


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Review of

Corton House

from A B (Respite Resident) published on 21 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not have wished for more and would have no hesitation whatsoever in recommending Corton House as a first-class care facility. In my case, a very happy ten weeks.

Reply from Jason Parker, Registered Manager at Corton House

Thank you so much for your lovely feedback, we are so pleased you have enjoyed your time with us!


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Review of

Corton House

from P L (Daughter of Resident) published on 10 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum was only a resident for 5 months, she was very happy living at Corton House. We will always be grateful knowing the last few months were spent being cared for and loved by such excellent staff.

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Review of

Corton House

from Adam D (Son of Resident) published on 28 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Corton House is so kind and caring! I have seen them working first-hand with my dad and they are just so wonderful, encouraging and gentle with him, which is exactly what he needs. Because of this, he settled in very quickly. He enjoys the daily routine.
Every time we visit we are greeted
with a warm and welcoming smile and an update on how Dad has enjoyed the various activities. This then enables us to begin a conversation with him.
The view of the beautifully maintained garden from Dad’s bedroom is a lovely little touch.
Thank you so much for taking care of my dad!

Reply from Imogen Bowers, Marketing Coordinator at Corton House

Thank you so much for your lovely review, we are really glad that your dad is settled and happy at Corton House and that you feel welcome too.


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Review of

Corton House

from Christopher C (Nephew of Resident) published on 20 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring, helpful staff with nothing being too much trouble, they work hard to make residents comfortable, happy and relaxed. My aunt was very reluctant to leave her independent living at home but has now settled into the care provided by Corton House.

Reply from Imogen Bowers, Marketing Coordinator at Corton House

Thank you for your kind review, we are glad that you feel your aunt has settled in well and will share your feedback with our staff.


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Awards / Recognitions (0)

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Frequently Asked Questions about Corton House Ltd

How many Care Homes does Corton House Ltd own?

Corton House Ltd own 1 Care Home.

Which Corton House Ltd Care Homes have the highest review score?

Corton House has the highest review score.
Corton House Ltd in Norfolk

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