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Care Homes Owned by Orwell Housing Association Ltd

  • Care Homes Owned by Orwell Housing Association Ltd

Orwell Housing Association Ltd Locations (16)

 

16 Care Homes and Extra Care Housing owned by Orwell Housing Association Ltd

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Jamie Cann House

51 Demoiselle Crescent, Ipswich IP3 9EU 

2 reviews
Margery Girling House

Gosford Way, Felixstowe IP11 9PE 

8.0 8 reviews
Kittens Lane

5 Kittens Lane, Loddon, Norwich NR14 6JU 

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Younger Adults
  • 10 Rooms
Beaumont House

Arthur Ransome Way, Walton on the Naze CO14 8FA 

13 reviews
Pitches View

Wangford Road, Reydon, Southwold IP18 6PA 

1.8 1 review
Wenham View

Days Road, Capel St Mary, Ipswich IP9 2HY 

Levington Court

London Road South, Lowestoft NR33 0PQ 

8.0 3 reviews
William Wood House

School Street, Sudbury CO10 2AW 

7 reviews
Steeple View

Reeds Way, Stowupland, Stowmarket IP14 4BW 

7.6 9 reviews
Rosebank Park

Main Road, Harwich CO12 4FY 

9 reviews
Sydney Brown Court

Tayler Road, Hadleigh, Ipswich IP7 5JJ 

8.5 10 reviews
Marram Green

Hall Road, Kessingland, Lowestoft NR33 7AH 

Swann House

Saxon Road, Saxmundham IP17 1EE 

1 review
Blackbourne View

Thetford Road, Ixworth, Bury St Edmunds IP31 2HD 

1 review
Deben View

The Avenue, Woodbridge IP12 4BQ 

3 reviews
Emily Bray House

300 Woodbridge Road, Ipswich IP4 4BA 

2 reviews

Orwell Housing Association Ltd Reviews (69)

Reviews Posted for members of Orwell Housing Association Ltd

Overall Experience

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  • 4
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Review of

Pitches View

from C H (Resident) assisted by family/friend published on 23 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Staff not trained in care/support of Alzheimer's, especially agency staff.
Lack of empathy. dignity and respect for resident.
Lack of communication between management and carers.
Name badges are not worn which is not helpful to someone who has Alzheimer's.
Bare minimum help given to the resident.
Cleaning
of flat non-existent (when paying for it).

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Review of

Margery Girling House

from David J (Son of Resident) published on 17 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived at Margery Girling House for over 5 years. What a lovely place! Individual apartments, communal activities and great care. The staff are excellent and the place is well run. We always hoped that it would be Mum's home for the rest of her life, but sadly she had to move due to declining
health.

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Review of

Sydney Brown Court

from Thomas L (Grandson of Resident) published on 30 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been touched by the care and dignity you showed Grandma while she lived at Sydney Brown Court. Grandma spoke highly of the staff who looked after her and gave her love and respect. Thank you for being an extended family to our beloved Grandma.

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Review of

Steeple View

from Mary J (Resident) published on 27 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here in February 2023. I like living here. The carers are very helpful. I do use a wheelchair and have a problem to reach things in the kitchen. It would be lovely to have a chef here. My experience of Steeple View is good.

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Review of

Sydney Brown Court

from E L (Grandson of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For nearly the last year, the staff at Sydney Brown Court provided a calm, comfortable and dignified home for my elderly grandmother. Warm, friendly and considerate, the staff took to my grandmother immediately, supporting her in her needs and being patient with her in her quirks. Moving out of the
house in which she had lived for decades was a momentous change but our entire family were delighted by how well she settled in and felt at home (complete with her own furniture). In her final weeks, the staff showed particular composure and earnestness, which was consoling during such a time of upheaval. A fine institution and credit to Hadleigh. Thank you all!

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Review of

Levington Court

from D K (Daughter of Resident) published on 23 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most of the carers, and team leaders are brilliant but rushed off their feet more staff needed. Reliable, efficient, and caring is the best-assisted home care I have ever seen. My dad is my life and this place takes a lot of stress and worry off my mind. I am disabled and live far away and this place
lets me stay when I come up which is brilliant for my dad.

Reply from Hayley Cheshire, Older Person Operational Manager at Levington Court

Thank you for your lovely comments, we will ensure the team gets to read these.


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Review of

Levington Court

from L A (Sister of Resident) published on 12 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The cleanliness and personal hygiene of the resident is poor. I visit once a week. My brother is always wearing dirty clothes, he refuses to shower, he doesn't wash his hair or clean his teeth. His flat often smells of urine. If this problem could be resolved I would give Levington Court 10/10.

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Review of

Beaumont House

from S K (Daughter of Resident) published on 3 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Beaumont House for five years. She loved being there from day one. She was happy to know that she was secure and well cared for. Her fear was that if she became dependent and needed more care she would have to move. This last year she has become frailer and did indeed need extra
care. Beaumont House was wonderful they cared for mum up to the day she passed away. We as a family are grateful that she was able to stay in her 'forever home'!

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Review of

Beaumont House

from Kelly H (Daughter of Resident) published on 24 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Beaumont House since October 2022. The team have been amazing throughout, going above and beyond to support us with Dad's increasing needs. He is so happy there and loves all of the staff. They also provide support to us as his family with good communication of his needs. Could not
recommend them more! The manager and the team go above and beyond to make sure Dad is well looked after, has the best care and, most of all is happy. They have put so much in place to ensure Dad can stay in his home for as long as possible. The care and attention from the team are more than ever could be expected or asked for. A true family environment.

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Review of

Rosebank Park

from M C (Resident) published on 17 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a beautiful home with individual personal flats. Fully fitted kitchen. Bathrooms are wet rooms.
Nice and secure. I feel very safe here.
Care staff really do care.
Help if needed, 24 hours a day for any emergency. Which gives real peace of mind.
I have been here since August and everyone
I meet is really friendly and welcoming.
I call this my safe happy home for life.

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Review of

William Wood House

from Colin W (Husband of Resident) published on 6 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident, my wife has been in William Wood House since June 2022. The care and attention she has received from the staff, have been excellent. The strain on my and my wife's life has been greatly reduced, knowing that she is being cared for by a great team.

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Review of

Beaumont House

from Keith A (Son-in-law of Resident) published on 5 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This year I have become more acquainted with Beaumont House since the passing of my brother and am deeply grateful to the Manager and her professional and attentive staff for their exceptional care of my remaining sister-in-law. She is 74 with mobility/cognitive issues making life exceedingly difficult
but because of their patience and understanding I know I can rely on them to look after her. They are always available by phone or e-mail, and nothing is too much trouble. Beaumont House offers an independent, warm and friendly environment with a restaurant facility, a communal comfortable lounge with TV /Video and 24-hour care and security. It is clean and well maintained with pleasant gardens that can easily be accessed. Some local supermarkets are a few minutes walk away and can also be safely approached by mobility scooter. The visitor's parking is free and only a short walk from the main building. I can highly recommend Beaumont House.

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Review of

Sydney Brown Court

from Sandra L (Daughter of Resident) published on 7 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have all been very impressed with the high level of kindness, care and respect shown by all the staff at Sydney Brown Court. We can honestly say that nothing is too much trouble. Our mother has thrived since living here and is now happy and safe. It has also given her dignity, which
the alternative of living alone at home or in a residential care home could not provide. She is settled and content in her warm flat with her own familiar bits and pieces and also enjoys the garden. It's a great relief to not feel worried and know that we made the right decision to give Mum a very good quality of life.

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Review of

Sydney Brown Court

from Bob M (Son of Resident) published on 4 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved here a few years ago, and the care has been magnificent. The staff are always positive, friendly and professional, and it's very comforting to my sister and me since my father died that Mum is in such good hands.

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Review of

Sydney Brown Court

from I T (Son of Resident) published on 8 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother suffers with severe dementia and related health problems, making her ongoing care difficult and complicated. The caring staff at all levels at Sydney Brown Court, have always cared for my mother extremely well, in a respectful and friendly way and have gone out of their way to be friendly
and informative with me and my wife. Thank you for all your support.

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Review of

William Wood House

from David C (Son of Resident) published on 29 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I regularly get the impression that the primary focus is about money and not care at all. The staff at WWH house come and go (apart from those who have nowhere else to go). Just this year alone, my 89-year-old mother had an oven that broke and waited over a month for a replacement. We reported
a huge stain on the bathroom ceiling to which they stated it was a leak that had been fixed but never any offer to make good.
As Power of Attorney, all invoices should come through me but they still disregard this instruction (Orwell finance) and cause unnecessary upset to an 89-year-old lady.
I always get the impression they do not care at all.

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Review of

Sydney Brown Court

from J E (Daughter of Resident) published on 30 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Sydney Brown Court for 18 months -12 of then during lockdown.
He has been well looked after, and all of the staff have been very attentive to his needs at all times, night and day. He has had lots of falls, and someone has always sat with him until medics arrived. They are always
happy, despite being overworked and underpaid! They love my dad and are always there for him, which is great for the family.

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Review of

Sydney Brown Court

from I D (Resident) published on 22 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed by the beautiful way your carers are towards me. All of them are very kind and considerate.

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Review of

Rosebank Park

from Primrose S (Resident) published on 27 July 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very pleasant and helpful. The carers are all willing to help and some will go that extra mile to make one happy and comfortable. Life has not been easy during lockdown but they have come on duty regardless, with a smile.

Reply from Sophie Baker, Sales and Marketing Manager at Rosebank Park

Thank you for your review, Primrose. We are thrilled to hear our staff are going the extra mile to ensure you are happy and comfortable.


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Review of

Rosebank Park

from D R (Resident) published on 26 July 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

More than satisfactory.

Reply from Sophie Baker, Sales and Marketing Manager at Rosebank Park

Thank you so much for your kind review. We are so pleased you find our service more than satisfactory.


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Awards / Recognitions (0)

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How many Care Homes does Orwell Housing Association Ltd own?

Orwell Housing Association Ltd own 1 Care Home.
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