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Care Home Owned by Gemini Care Ltd in Norfolk

  • Care Home Owned by Gemini Care Ltd in Norfolk

Gemini Care Ltd Locations in Norfolk (1)

 

1 Care Home owned by Gemini Care Ltd in Norfolk

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Winchley Home

Rectory Lane, West Winch, King's Lynn PE33 0NR 

8.1 2 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 41 Rooms

Gemini Care Ltd Reviews in Norfolk (2)

Reviews Posted for members of Gemini Care Ltd

Overall Experience

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Review of

Winchley Home

from C W (Granddaughter of Resident) published on 19 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is a resident here. She loves it they do so much for the residents. The staff go out of their way. Christmas time was lovely staff put on a brilliant party and food and really got residents into the Christmas spirit. Rooms are lovely and cleaned really well. The grounds are lovely and we love
sitting in the garden when the sun is out. The home is clean and always looks so inviting. My nan loves the food all home-cooked by the chef. Entertainment is great my nan loves the events the home put on . My nan loves it here and wouldn't have her anywhere else. Keep up the amazing work you do.

Reply from Gina Reeve, Registered Manager at Winchley Home

Thank you so much for your kind words which I will pass on to all the staff and we are so glad to hear you and your loved one is happy and enjoying living at Winchley Home.


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Review of

Winchley Home

from Eric L (Friend of Resident) published on 11 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I have been refused access to see my friend from early November until today. The resident had no other visitors. She died (I think unnecessarily) this morning and I was informed of the death by the power of attorney who had never visited her in her residence of 4/5 years. The reason for refusal was
delivered to me by staff who said 'It's confidential'.
I do believe that there may well have been a medical reason for her death but I think that having visited her nearly every week for the past two years, my non-appearance for two months meant that her quality of life reached a very low point.
I do believe the cause of refusal was initiated by the Manager's husband (Maintenance Manager) who objected to me waking my friend from a doze, by poking me in the arm with his finger. I remonstrated for his assault.
You have, as a result of this death, lost a good paying resident.

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Awards / Recognitions (0)

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