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Care Home Owned by Kingsley Healthcare Group in Bedfordshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Kingsley Healthcare Group in Bedfordshire

Only the locations & reviews in Bedfordshire for Kingsley Healthcare Group are showing below.

View the details of all 34 locations (with 2122 reviews) owned by Kingsley Healthcare Group

Kingsley Healthcare Group Locations in Bedfordshire (1)

 

1 Care Home owned by Kingsley Healthcare Group in Bedfordshire

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Sycamore Heights Care Home

73 Shakespeare Road, Bedford MK40 2DW 

9.7 8 reviews
"The staff are so welcoming, friendly and helpful - always kind and actively looking for ways to improve the service. Mum is very much…"   Read all 8 reviews
Location Type Care Home

Sycamore Heights Care Home in Bedford cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Social activities are organised for residents to participate in to suit their interests.… Read more about Sycamore Heights Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 35 Rooms from £1,373 / week

Kingsley Healthcare Group Reviews in Bedfordshire (8)

9.8
Kingsley Healthcare Group has a Group Review Score of 9.8 (9.768) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kingsley Healthcare Group must have a Review Score.

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Review of

Sycamore Heights Care Home

from Tamsin B (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so welcoming, friendly and helpful - always kind and actively looking for ways to improve the service. Mum is very much enjoying the home cooking and the daily cakes in the cafe area. Everyone knew our names incredibly quickly and we all feel welcome and cared for. Mum has been really
looked after in terms of nursing needs, arranging podiatrist and hairdresser and taking care of prescriptions and everything. She's very happy there and so much more positive about life.

Reply from Heather Donnell, Home Manager at Sycamore Heights Care Home

Thank you so much for your kind words. It is heartwarming to hear that the staffs dedication has had such a positive impact on your mum's time with us. We strive to make everyone who lives at and visits Sycamore Heights feel welcome. I will ensure your kind words are shared with the team.


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Review of

Sycamore Heights Care Home

from J C (Friend of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall impression is that this care home is of the highest quality in every respect. All staff are friendly efficient and professional. The design, decor and furnishings are beautiful giving a calm, warm feel. The food is superb and varied. Staff have shown immense kindness (and patience!) to our aunt/friend.
Staff have also been very supportive to us, her family and friends. This has been much appreciated. Can't comment on activities as home is new and these are yet to start but I have no doubt they will be great. Will have to give it longer to assess value for money. All we can say now is we're very happy with everything.

Reply from Heather Donnell, Home Manager at Sycamore Heights Care Home

Thank you so much for taking your time to leave a review and thank you for your kind works, i will ensure these are shared with all the team. I am so please that your experience has been a positive one and that we have been a support not only to your friend but to you and the family as well. We strive to ensure everyone who lives and visits Sycamore Heights is treated with kindness, dignity and respect.


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Review of

Sycamore Heights Care Home

from Lindsey S (Granddaughter of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home with a lovely homely feel. As soon as I walked through the door I was welcomed as too was my young child. We really were looked after and made to feel at home during our visit.
My family member is staying longer than originally intended and they have gone above and beyond to ensure
the transition into the home has been as smooth and easy for all as possible.
THANK YOU to everyone on the amazing staff team who really do care and are showing the utmost respect and compassion to all.
I look forward to visiting again and seeing you all during the duration of my family members stay.

Reply from Heather Donnell, Home Manager at Sycamore Heights Care Home

Thank you so much for taking time to leave such a lovely review. We are pleased that we have helped your family member with a smooth transition into the home. We aim to ensure everyone who stays and visits Sycamore Heights feels welcome. I will share your kind words with all the team.


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Review of

Sycamore Heights Care Home

from A O (Respite Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful environment with really lovely staff. Nothing is too much trouble.

Reply from Heather Donnell, Home Manager at Sycamore Heights Care Home

Thank you so much for taking the time to write us a review, we are very pleased you enjoyed your stay at Sycamore Heights. I will share your kind works with the team.


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Review of

Sycamore Heights Care Home

from A M (Friend of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and a warm welcome and the workers make you fill comfortably and they make my friend happy he tells me how he likes all the staff every time iv seen my friend he's happy iv been in the garden it's pretty also its easy to find my friend with names on the doors.

Reply from Heather Donnell, Home Manager at Sycamore Heights Care Home

Thank you so much for your kind words, we will share these with the team. At Sycamore Heights we aim to make everyone feel at home and part of our community. We are so very happy that your friend is enjoying time at Sycamore Heights.


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Review of

Sycamore Heights Care Home

from C C (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a daunting experience to make the decision that you need extra care. But from the very first meeting, the staff at Sycamore Heights made so welcome, guiding us through the process, and making us feel valued and at ease. They have a personalised care approach and we have seen this with Mum, even
down to meals that she prefers. The staff are so attentive which makes her decision to go there the right one. The home is beautifully styled with purpose built rooms that are comfortable. We are happy with the overall experience at Sycamore Heights so far.

Reply from Heather Donnell, Home Manager at Sycamore Heights Care Home

Thank you for taking time to share your kind words regards Sycamore Heights, I will ensure that this is shared with all the team. We understand how hard the decision to move into a care home can be and we are please that we were able to provide you with the support you needed. We are so pleased that yourself and mum are happy here at Sycamore Heights.


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Review of

Sycamore Heights Care Home

from D H (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed for 2 weeks respite and we were all listened to and treated with respect. Any questions were answered in full and explained thoroughly. All the staff were caring, compassionate and professional.
My father was treated as an individual and all his needs were matched above and beyond
our expectations.
We will be forever grateful to every member of the team at Sycamore Heights.

Reply from Heather Donnell, Home Manager at Sycamore Heights Care Home

Thank you so much for sharing your experience of Sycamore Heights and your Kind words. We strive to provide the best care and it is heart-warming to know we have has a positive impact. I have shared your words with the Team at Sycamore Heights and everyone is touched by your kind words.


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Review of

Sycamore Heights Care Home

from J O (Friend of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very proffessional polite friednly, helpful look after residents very well.

Reply from Heather Donnell, Home Manager at Sycamore Heights Care Home

Thank you for taking the time to share your experience at Sycamore Heights. I have shared your words with the team at Sycamore Heights and Your positive review has touched the team knowing their hard work and efforts are having a positive impact on our residents and visitors.


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Awards / Recognitions (16)

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