Kingsley Healthcare Group in Cheshire | 3 Care Homes

Review of
Sharston House
from L S (Daughter of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been here 15 months and the care she receives is excellent. The staff are consistently caring and as they are permanent this greatly help Mum feel safe and has built some lasting relationships which gives us as a family reassurance that when we're not with her she is haooy. The level of activity

is amazing, with new activities and current affairs taken into account.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you so much for your support and participation in all our activities. It is a great privilege to care for your mum.Highly appreciated for taking the time to give us a review.Take care kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Redwalls
from Diana P (Daughter of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

Since Mm joined Redwalls in December 2024 she has been very well supported through her grief at losing Dad and also the trauma of leaving her home of 54 years. Whenever we have had a concern, there has been a prompt response and a good resolution. Staff are very nice, warm and friendly to Mum and extremely

welcoming of all our family members. We have confidence that we can work well together with Redwalls to achieve the best outcome for Mum.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for taking the time to provide us with this lovely feedback for the team. We look forward to continuing to work with you to ensure the best possible outcome for your Mother. Kind Regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Redwalls
from Mike D (Son of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

Well organised and staffed home, welcoming with pleasant facilities. Responsive to individual needs and efficiently run without loss of the personal touch. Staff seem kind, thoughtful and attentive and the home is clean and odour-free. Good fresh food with ample choice, and help when needed. Individual

rooms are a fair size and nicely presented, and the home has an array of spaces for daytime leisure, whether convivial or more secluded. Open and flexible visiting arrangements with adequate parking space, and a diverse range of itinerant services attending regularly. The home is warm and comfortable, and my mother seems very happy and well cared for.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for taking the time to submit the delightful and positive feedback for the team, who continually strive to provide the best person-centred care that they can. Kind Regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Park Lane Residential Home
from David T (Husband of Resident) published on 4 April 2025

Submitted via Website • Report

Overall Experience

Park Lane was the first choice of three homes assessed independently by me and my daughter for my wife who suffers from dementia. Having moved her into there in February, we are delighed with our choice. Most importantly, my wife has settled quickly and is content with her situation which has assured

us that we made the right choice for her. All staff are very friendly and welcoming and the home has a relaxed and calm atmosphere. The level of care provided is high and carers and management are quick to inform me of aspects of my wife's care and to seek my agreement where changes are proposed. There are additional activities both in groups and at a personal level as necessary to add stimulation for residents. We have also been allowed to personalise my wife's room with reminders of her family life to make it feel more homely. Even our 5 year old Grandson said that it was a nice hotel on a recent visit. Thanks to all for helping us through this difficult decision.

Reply from Jayne OSullivan, Home Manager at Park Lane Residential Home

thank you for your kind words. I will pass on your comments to our team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Park Lane Residential Home
from Sue J (Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

My 93 year old Mother has been a resident at Park Lane care home since November 2022.
Park Lane is such a lovely residential care home, relatively small and has a very homely atmosphere.
ALL of the staff are amazing, they do such a wonderful job of taking care of all the residents.
My Mum is so

well looked after, the home is immaculate, the chef bakes all the residents a beautiful birthday cake on their birthdays, it was Mums 93rd birthday last week and she had a lovely day and was presented with a gorgeous birthday cake, candles to blow out after everybody sang to her!
It gives me peace of mind knowing that my Mum is being so well looked after and that she is happy and very content!
The home does activities with the residents, recreation, baking, entertainment. A marvellous place for a loved one to be in! I can highly recommend Park Lane. The carers treat the residents with dignity and respect, they all do such a wonderful job and I can't thank them enough!

Reply from Jayne OSullivan, Home Manager at Park Lane Residential Home

Thankyou for such kind words. I will pass on your feedback to the team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sharston House
from R H (Son of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience

The home is well presented, the dining room lounge and conservatory all very good, the staff are very thoughtful, caring, friendly, they listen and are attentive. This greatly improves the overall experience. Mum really likes the food and people (staff). Overall it is generally a positive experience!

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you, for taking the time to complete the survey. It is nice to hear that your Mum likes the food and staff at Sharston.Take care. if any concerns or queries, please do not hesitate to come and discuss with us. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sharston House
from Margaret W (Wife of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience

My husband was admitted to Sharston House in January 2025 having spent most of December in hospital. We abandoned our wish to take care of him at home, sadly and reluctantly after his diagnosis indicated that he required professional nursing care.
Sharston House has more than answered the needs of

my husband and ourselves, his family. Professional standard nursing, an attractive bed sitting room and most importantly, kind, empathic and tireless care has offered us as a family, a welcome reassurance. Thank you, Sharston House!

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for your lovely words .It is a pleasure to look after your husband and we are privileged to meet such a lovely lady like you.Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Redwalls
from Sandra S (Friend of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

I cannot praise the staff and care at Redwalls highly enough. They really go the extra mile to provide individual care and assistance to the residents with their wide variety of needs. The atmosphere is always warm and welcoming and residents and visitors treated with respect and kindness. It is a joy

to visit my friend and watch her grow in confidence and see her enjoying the activities provided. It is a very special place, full of love and compassion, it is wonderful to feel part of the Redwalls family when I visit.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your lovely words of encouragement and support for the team here at Redwalls, it is very much appreciated when people take the time to appreciate the fantastic work they do caring for the people in our care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sharston House
from Mary B (Respite Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

I have come to Sharston House for post operative care. I am pleased to be in a safe, caring environment, where I can rely on staff to help with my personal needs. The staff carry out their duties in a professional way and are always very obliging.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for taking the time to complete a lovely review . It was a pleasure to meet you and to look after you, even though you didn't need any looking after. Hope you are both keeping well. Feel free to visit us and have a Cup of tea.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sharston House
from Charlotte F (Granddaughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

The care my nanna receives here is first class. Everyone cares so much for her and the environment is really loving and respectful. All my nan ever says is 'they're good to me here'. What more could you ever ask for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Redwalls
from R W (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

Beautiful setting, comfortable and pleasantly decorated clean rooms. Excellent car provided for Dad. All the staff are and always have been helpful, kind and caring. Nothing is too much trouble (an extra chair was provided at Dad's bedside so that I could hold his hand). Plenty of drinks/snacks are

available for Dad and tea is offered to visitors if required.
Over the years Dad has said how happy he is at Redwalls. A lovely home to live in with wonderful nursing care, food, and activities.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your beautiful sentiments, it is truly appreciated by the team to receive such lovely comments for the compassionate care they deliver 24/7.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Redwalls
from I C (Son of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

Care home is spotless, and carers and nurses are first class. We are very confident with the care my Mother is getting.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your lovely feedback, I will ensure the team are aware of your lovely thoughts, it is always an inspiration when they are recognised for the care they deliver.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Park Lane Residential Home
from Carrie W (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident of Park Lane Residential Home for over three years. Throughout this time she has been cared for with kindness, thoughtfulness and sensitivity. On my visits to see her I am always impressed by the way the carers deal with residents who are upset or exhibiting challenging

behaviour. In fact I often find myself remarking to friends that I don't know how they stay so calm!
The staff are always welcoming and friendly. If there is a need to inform me about any personal issues they will contact me right away rather than wait for my next visit.
My mother recently reached her 100th birthday. I cannot emphasise enough how helpful the activity organiser and manager were in planning and even organising her birthday celebrations. A day my family will never forget. Even going as far as encouraging others to send cards in order that my mother had over a hundred on the day. The home also provided cakes, sweets and drinks for the children.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sharston House
from Lynne A (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

My mum, family and friends enjoyed a delightful afternoon celebrating her 100th Birthday in the lovely cafe on the upper floor. We can't praise the staff enough for ensuring it was a day to remember. The chef and kitchen staff produced a wonderful array of tasty delights plus a beautiful birthday cake.
The

staff are always caring, kind and respectful to my mum and visitors are really welcomed. To us, the staff feel like our extended family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sharston House
from S T (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Sharston House was a godsend for us finding a care home for my mum. I knew on first meeting the lovely staff and looking round that it would be perfect and I was right. The nurses and all the staff in the kitchen and laundry are so wonderful. Special mention must be given to 5 members of staff in particular

for their beautiful, caring, detailed attentions and nursing expertise. When I heard Mum say 'I'm so lucky to be here', I was very glad. The atmosphere and the room are very nice and I can recommend the home fully.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Redwalls
from J B (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Over all Mum is treated really well. Just would prefer a catch-up with medical staff on a more regular basis. Although management has changed I still haven't met the new manager and I am usually here twice a week.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your feedback. I have held two relatives meetings since being in post and send out regular emails inviting all families to meet with me when ever they wish. I will ensure I make a greater effort to come and meet you when you are next in the building. My apologies for not having met you yet.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Park Lane Residential Home
from C R (Wife of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My husband was a resident for respite care for a week. He enjoyed his stay and said he would like to return. There was a lovely family atmosphere and all the staff were extremely friendly and attentive. They responded immediately when called. He enjoyed the meals and the company. I felt that he was

kept safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sharston House
from Lynn B (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident of Sharston House since July 2024. She has significant nursing needs and it took time to find her a nursing home which could care for her effectively. It gives much comfort to know she is now receiving the care she needs in a place she now feels at home. The management and

staff are extremely professional, caring, attentive and helpful, both inhouse and facilitating with hospital appointments. Communication is regular and timely. They go above and beyond.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Redwalls
from A B (Daughter of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

Pros:
Kept informed of events.
Carers are always pleasant.
Care taken to meet the requests of Mother.
Nursing staff informative - take time to ensure.
Cons:
My Mother feels that sometimes carers may walk away as she is speaking to them.
Consider sending a monthly activity chart out so relatives

have a discussion.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your review. It is always a positive experience to receive feedback that enables us to improve and maintain expected standards. I will discuss this with the team to ensure we are more attentive. Thank you for taking the time to send in a review.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Redwalls
from J M (Husband of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

The care for my wife who has complex needs is excellent. My wife requires 24hour nursing and care which is carried out to the highest standards. After 8 years in the home, her care has been such that she the best quality of life considering the many medical issues.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for the wonderful and beautiful feedback, it is always humbling when receiving such kind words of recognition for the team and it is greatly appreciated. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Kingsley Healthcare Group in Cheshire

Kingsley Healthcare Group Locations in Cheshire (3)

Kingsley Healthcare Group Reviews in Cheshire (298)

Sharston House

Redwalls

Redwalls

Park Lane Residential Home

Park Lane Residential Home

Sharston House

Sharston House

Redwalls

Sharston House

Sharston House

Redwalls

Redwalls

Park Lane Residential Home

Sharston House

Sharston House

Redwalls

Park Lane Residential Home

Sharston House

Redwalls

Redwalls

Awards / Recognitions (16)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers