Kingsley Healthcare Group in Cheshire | 3 Care Homes

Review of
Sharston House
from Margaret W (Wife of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience

My husband was admitted to Sharston House in January 2025 having spent most of December in hospital. We abandoned our wish to take care of him at home, sadly and reluctantly after his diagnosis indicated that he required professional nursing care.
Sharston House has more than answered the needs of

my husband and ourselves, his family. Professional standard nursing, an attractive bed sitting room and most importantly, kind, empathic and tireless care has offered us as a family, a welcome reassurance. Thank you, Sharston House!

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for your lovely words .It is a pleasure to look after your husband and we are privileged to meet such a lovely lady like you.Kind regardsBindhu

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Review of
Redwalls
from Sandra S (Friend of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

I cannot praise the staff and care at Redwalls highly enough. They really go the extra mile to provide individual care and assistance to the residents with their wide variety of needs. The atmosphere is always warm and welcoming and residents and visitors treated with respect and kindness. It is a joy

to visit my friend and watch her grow in confidence and see her enjoying the activities provided. It is a very special place, full of love and compassion, it is wonderful to feel part of the Redwalls family when I visit.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your lovely words of encouragement and support for the team here at Redwalls, it is very much appreciated when people take the time to appreciate the fantastic work they do caring for the people in our care.

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Review of
Sharston House
from Mary B (Respite Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

I have come to Sharston House for post operative care. I am pleased to be in a safe, caring environment, where I can rely on staff to help with my personal needs. The staff carry out their duties in a professional way and are always very obliging.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Dear Mary
Thank you for taking the time to complete a lovely review . It was a pleasure to meet you and to look after you, even though you didn't need any looking after. Hope you are both keeping well. Feel free to visit us and have a Cup of tea.

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Review of
Sharston House
from Charlotte F (Granddaughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

The care my nanna receives here is first class. Everyone cares so much for her and the environment is really loving and respectful. All my nan ever says is 'they're good to me here'. What more could you ever ask for.

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Review of
Redwalls
from R W (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

Beautiful setting, comfortable and pleasantly decorated clean rooms. Excellent car provided for Dad. All the staff are and always have been helpful, kind and caring. Nothing is too much trouble (an extra chair was provided at Dad's bedside so that I could hold his hand). Plenty of drinks/snacks are

available for Dad and tea is offered to visitors if required.
Over the years Dad has said how happy he is at Redwalls. A lovely home to live in with wonderful nursing care, food, and activities.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your beautiful sentiments, it is truly appreciated by the team to receive such lovely comments for the compassionate care they deliver 24/7.

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Review of
Redwalls
from I C (Son of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

Care home is spotless, and carers and nurses are first class. We are very confident with the care my Mother is getting.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your lovely feedback, I will ensure the team are aware of your lovely thoughts, it is always an inspiration when they are recognised for the care they deliver.

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Review of
Park Lane Residential Home
from Carrie W (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident of Park Lane Residential Home for over three years. Throughout this time she has been cared for with kindness, thoughtfulness and sensitivity. On my visits to see her I am always impressed by the way the carers deal with residents who are upset or exhibiting challenging

behaviour. In fact I often find myself remarking to friends that I don't know how they stay so calm!
The staff are always welcoming and friendly. If there is a need to inform me about any personal issues they will contact me right away rather than wait for my next visit.
My mother recently reached her 100th birthday. I cannot emphasise enough how helpful the activity organiser and manager were in planning and even organising her birthday celebrations. A day my family will never forget. Even going as far as encouraging others to send cards in order that my mother had over a hundred on the day. The home also provided cakes, sweets and drinks for the children.

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Review of
Sharston House
from Lynne A (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

My mum, family and friends enjoyed a delightful afternoon celebrating her 100th Birthday in the lovely cafe on the upper floor. We can't praise the staff enough for ensuring it was a day to remember. The chef and kitchen staff produced a wonderful array of tasty delights plus a beautiful birthday cake.
The

staff are always caring, kind and respectful to my mum and visitors are really welcomed. To us, the staff feel like our extended family.

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Review of
Sharston House
from S T (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Sharston House was a godsend for us finding a care home for my mum. I knew on first meeting the lovely staff and looking round that it would be perfect and I was right. The nurses and all the staff in the kitchen and laundry are so wonderful. Special mention must be given to 5 members of staff in particular

for their beautiful, caring, detailed attentions and nursing expertise. When I heard Mum say 'I'm so lucky to be here', I was very glad. The atmosphere and the room are very nice and I can recommend the home fully.

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Review of
Redwalls
from J B (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

Over all Mum is treated really well. Just would prefer a catch-up with medical staff on a more regular basis. Although management has changed I still haven't met the new manager and I am usually here twice a week.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your feedback. I have held two relatives meetings since being in post and send out regular emails inviting all families to meet with me when ever they wish. I will ensure I make a greater effort to come and meet you when you are next in the building. My apologies for not having met you yet.

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Review of
Park Lane Residential Home
from C R (Wife of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My husband was a resident for respite care for a week. He enjoyed his stay and said he would like to return. There was a lovely family atmosphere and all the staff were extremely friendly and attentive. They responded immediately when called. He enjoyed the meals and the company. I felt that he was

kept safe.

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Review of
Sharston House
from Lynn B (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident of Sharston House since July 2024. She has significant nursing needs and it took time to find her a nursing home which could care for her effectively. It gives much comfort to know she is now receiving the care she needs in a place she now feels at home. The management and

staff are extremely professional, caring, attentive and helpful, both inhouse and facilitating with hospital appointments. Communication is regular and timely. They go above and beyond.

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Review of
Redwalls
from A B (Daughter of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

Pros:
Kept informed of events.
Carers are always pleasant.
Care taken to meet the requests of Mother.
Nursing staff informative - take time to ensure.
Cons:
My Mother feels that sometimes carers may walk away as she is speaking to them.
Consider sending a monthly activity chart out so relatives

have a discussion.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your review. It is always a positive experience to receive feedback that enables us to improve and maintain expected standards. I will discuss this with the team to ensure we are more attentive. Thank you for taking the time to send in a review.

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Review of
Redwalls
from J M (Husband of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience

The care for my wife who has complex needs is excellent. My wife requires 24hour nursing and care which is carried out to the highest standards. After 8 years in the home, her care has been such that she the best quality of life considering the many medical issues.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for the wonderful and beautiful feedback, it is always humbling when receiving such kind words of recognition for the team and it is greatly appreciated. Thank you.

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Review of
Sharston House
from S A (Daughter of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience

An excellent nursing home with amazing, caring staff and management.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you very much for your lovely comment regarding our staff and care. You've always been very supportive and caring to us. It is a privilege to look after your mum and meet you and your family. We will try our level best to continue the high standard care for our residents. Kind regards.

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Review of
Sharston House
from J W (Wife of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

Friendly welcome when you enter Sharston House, no sooner have you sat down with your relative you are offered a drink. The building albeit quite an old house has been adapted very well to suit the needs of the residents. There is a pleasant aroma around the nursing home quite different from the majority.

Food is excellent with a choice for the residents at most meal times. The bedrooms are bright and well equipped, residents are encouraged to bring in their own pictures, ornament etc. A wide variety of entertainment, particularity these past two week celebrating Christmas. All in all a pleasant environment to have a relative/friend living here. Would highly recommend Sharston House

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for taking the time to complete the review, all your support is highly appreciated. Kind regards.

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Review of
Sharston House
from Stewart A (Grandson of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Excellent care and professionalism from all staff. All are polite, friendly, and accommodating. Clean and well-maintained rooms, varied activities with a high standard of entertainment. Good food and drink. Would highly recommend it.

Reply from Bindhumol Varughese, Home Manager at Sharston House

I would like to take this opportunity to thank you for completing a lovely review for us. Highly appreciated. Family support and kindness encourage us to deliver the best care for our residents. Kind regards.

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Review of
Sharston House
from Helen B (Daughter of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

My Mother has been a resident of Sharston House in Knutsford, Cheshire for 4 months. This is the 4th Nursing Home she has been in and I visited 26 different ones this time, as I was determined that she would have somewhere that was right for her complex needs. She is perfectly sound of mind but has

Parkinson's Disease which requires a complex medication regimen and attentive Caregivers who notice when she needs a top-up of her meds.
I am so delighted with Sharston House. The manager and her team are nothing short of outstanding. They are managing her needs and are always willing to adapt to the changes the Consultant makes. She is checked on regularly throughout the day and night time too.
She has her hair done weekly, assisted showers, and is joining in with the activities which she didn't have the confidence to do in her previous homes. She has been accompanied to the dentist and her medical appointments which I can no longer manage to do. And the food is really superb!

Reply from Bindhumol Varughese, Home Manager at Sharston House

I would like to take this opportunity to thank you and your sisters for all your support, kindness, and understanding regarding Mum's care. highly appreciated for taking the time to fill out the review. It is a privilege to look after your Mum and meet you and your sisters. If anything to discuss please do not hesitate to contact us. Kind regards.

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Review of
Sharston House
from Philip K (Son of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

The management at Sharston House were very helpful and efficient. My mother lacked confidence and the pre assessment was very helpful to her and the family in coming to the decision to enter the home. All the staff we have met have been very obliging and cheerful.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you so much for the lovely review. We will try our best to continue to deliver high-standard care to our residents and a family environment and Keep them safe. Kind regards.

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Review of
Sharston House
from John H (Son-in-law of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

The care staff at Sharston House are excellent. They greet visitors by name and are so welcoming. They are very patient when dealing with residents and take time to ensure their needs are looked after.
They seem to work so well together as a team.
Although the property is a Victorian house rather

than a purpose-built building, I feel this makes it far more homely and has a better atmosphere than a modern building. This was a great help when settling in my mother-in-law when she first arrived and continues to be a benefit to this day.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you so much for your lovely review and happy to hear positive comments. We will try our very best to deliver a high standard of care. Your support is the core to delivering high-standard care. Kind regards.

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Care Homes Owned by Kingsley Healthcare Group in Cheshire

Kingsley Healthcare Group Locations in Cheshire (3)

Kingsley Healthcare Group Reviews in Cheshire (294)

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