Kingsley Healthcare Group in Merseyside | 1 Care Home

Review of
Park View Nursing Home
from B H (Son of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience

Mum has been in Park View Nursing Home for three months and, after an unsettled beginning, appears to have settled well into the care of the home. All staff appear to be very able, considerate, and professional in the way they approach mum, and she seems to be happy with her surroundings, the food and

the careful way she is looked after.

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Review of
Park View Nursing Home
from Carol G (Sister of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My sister has been resident since July 2024 who requires 24 hour nursing care. She has received nothing but the best of care from the nursing staff, care assistants, cleaning and laundry staff, entertainment personnel who even decorated her room for Christmas .
Everybody is so kind and considerate

and even the reception staff welcome you and nothing is to much for them.
As a family, this has turned out to be the best decision we could have made for our sister's care and we are so happy we can go away knowing she is being catered for.
We have not nothing but high praise for everyone at Park View Nursing Home and would not hesitate to recommend this facility.

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Review of
Park View Nursing Home
from J S (Cousin of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Our relative has settled very well in Parkview.
She receives excellent nursing care, the accommodation is good, food is good. We are particularly impressed by the work of the activities organisers who put so much energy and creativity into providing stimulating, varied and accessible activity programmes

for all residents. We feel this is so important for the mental health and wellbeing of all residents.
We are always made to feel welcome when we visit.

Reply from Lynn Billingham, Regional Marketing at Park View Nursing Home

Thank you for taking the time to review our home. It is wonderful to hear how happy you are with the care and support your cousin receives. We know how important meaningful activities are for the well-being of our residents and we pride ourselves on providing a wide and varied programme of events and activities. I will share your kind comments with all the team.

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Review of
Park View Nursing Home
from Julie P (Daughter-in-law of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience

What a wonderful care home Parkview is, my father-in-law has been here since January 2024, he has settled in great.
All the staff from the manager to nurses, care staff, cleaners, chef, kitchen assistants, activity assistants are all so kind and friendly.
It's kept very clean, and food looks amazing.

I would highly recommend this care home if you want a "5 star" place for your loved ones.

Reply from Lynn Billingham, Regional Marketing at Park View Nursing Home

Thank you for your kind review for Park View Care Home. It is wonderful to hear how well your father-in-law has settled in. At Park View, we are proud of our amazing, kind, caring staff who ensure the home is always maintained to a high standard. I will share your kind comments with all the team.

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Review of
Park View Nursing Home
from G B (Daughter of Resident) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience

Such a lovely home from home for Mum. Plenty to do with no force so if she needs time in her room she can have it. The staff are amazing and feel like friends. Mum having her own ensuite was a must so Park View has it all.

Reply from Ruth, Home Manager at Park View Nursing Home

Thank you for your fantastic review and lovely comments. We are so lucky that Mum and you are part of the Park View family. It means a lot to us all that Mum is settled and happy.

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Review of
Park View Nursing Home
from S P (Niece of Resident) published on 11 October 2024

Submitted via Website • Report

Overall Experience

Park View offered my uncle a warm environment with staff who cared for his welfare. The care team provided outstanding care and treated him as family and with dignity. The catering staff went above and beyond to accommodate his dietary needs with freshly prepared home-cooked food. Housekeeping kept

his room spotless and his laundry immaculate. The manager and her team are professional, caring, friendly and warm.

Reply from Ruth, Home Manager at Park View Nursing Home

Thank you for your very kind words. Your uncle was well loved by all here at Park View and we miss him greatly. It means so much to the team to receive your fantastic feedback. Please keep in touch with us, as you are also part of the large Park View family!

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Review of
Park View Nursing Home
from N E (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

Park View is amazing. We were looking for respite care for Mum and visited a number of places but when we were shown around by the Manager we knew this was the one. The staff all go above and beyond and nothing is too much trouble. Mum has been in the home for two weeks now and we can all see a difference

in her, she is even taking part in some of the activities. All the food is homemade and Mum is really enjoying this, along with the company of new friends she has made and the staff who work here. I cannot thank everyone at the home enough for helping her settle in and as she is enjoying herself so much she has decided to stay a little longer.

Reply from Ruth, Home Manager at Park View Nursing Home

Thank you for your fantastic review. We are so pleased that mum has settled incredibly well and made so many new friends, mum has quickly become part of the Park View family. It means so much to us all to read your kind words.

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Review of
Park View Nursing Home
from Julie M (Daughter of Resident) published on 17 September 2024

Submitted via Website • Report

Overall Experience

Looking for respite care for Mum was very daunting we visited a number of care homes and decided on Park View. From the moment we walked in we knew this was the one! All the staff were very welcoming and friendly. The manager showed us around and she was so understanding about the situation we were

in reassuring us that they would take good care of Mum. The home is spotless and is such a lovely environment every member of staff we have met is very caring and really look after the residents. Mum was staying for 2 weeks but she is having such a lovely stay she wants to stay longer. She loves the homemade food all freshly prepared but most importantly loves the fuss and attention the staff make with her. She has made lots of friends and is enjoying joining in the activities. We have noticed a huge change in her and we are so pleased knowing that she is safe. Big thanks to all the staff for looking after Mum so well and for making us feel like part of a big happy family every time we visit.

Reply from Ruth, Home Manager at Park View Nursing Home

Thank you for your 5-star review. It is always wonderful for the team to receive such positive feedback. We are so pleased that mum has settled well, she really is part of the Park View family. It is a pleasure to have her company here at Park View.

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Review of
Park View Nursing Home
from B M (Son-in-law of Resident) published on 17 September 2024

Submitted via Website • Report

Overall Experience

From the moment we met with the manager and given the tour/background about Kingsley I felt this would be an ideal place for my mother-in-law. I have to say that the care she has received has been second to none all the staff have been exceptional. She absolutely loves the food and the wide choices

available to her. Her medication is given at the same times every day which was something of an issue while at home and was causing her anxiety, constantly panicking that she had missed taking them even though she had. She has not mentioned her medication once to us since being at Park View.
Park View have made my mother-in-law feel so welcome and have encouraged her to get more involved in daily activities and meet new friends. She seems more at ease as the days have gone by and I would say that she has settled in nicely.
Well done all of you and thanks for making something as daunting as putting a loved one into care that much easier.

Reply from Ruth, Home Manager at Park View Nursing Home

Thank you for your kind words and lovely feedback, we are so pleased that you and your loved one chose Park View. It really is a privilege to be involved in people's care and seeing how they settle and come out of their shell. Your loved one has made lots of new friends and really is a part of our very big family!

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Review of
Park View Nursing Home
from A L (Daughter of Resident) published on 9 September 2024

Submitted via Postal Card • Report

Overall Experience

I returned from holiday expecting to see Mum a bit deflated as I had been away! But how wrong I was. She was laughing, joking with other residents, having a game of 'higher or lower' with giant cards. The whole group of residents were involved, each supporting each other! I can actually say Mum and

other residents enjoy their time at Park View. The care, attention, food and staff make it second to none. I know she was safe and well cared for.

Reply from Ruth, Home Manager at Park View Nursing Home

It is fantastic to hear how settled mum is. Thank you so much for your lovely feedback, it really means a lot to the whole team to read this.

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Review of
Park View Nursing Home
from Paul R (Stepson of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience

Excellent. It was my relative's birthday on 31/07/24 and the care and attention were second to none as is the care throughout her residency.

Reply from Ruth, Home Manager at Park View Nursing Home

Thank you for your 5-star review. It is always wonderful for the team to receive such positive feedback. I am pleased that you enjoyed the birthday celebrations and that your loved one is so settled at Park View. Your thoughtful comments mean a great deal to us and will be shared with our entire team.

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Review of
Park View Nursing Home
from A O (Son of Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience

I'd like to thank the lovely Park View staff for looking after my mum with dignity and care during her short residency there.
The care and support were of the highest standard and the home's facilities, food and activities were excellent.
The level of professionalism from the staff and genuine love

and warmth helped us know we had chosen the right place for my mum.
Thank you.

Reply from Ruth, Home Manager at Park View Nursing Home

Thank you for your review and kind words. Mum was only here for a short time, but had an impact on all who met her at Park View and is missed by us all.

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Review of
Park View Nursing Home
from Debbie C (Daughter of Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience

Our dear mum was a resident at Park View from when it opened until she sadly passed away in April 2024.
She was happy and felt loved by all the staff. The care, surroundings and delicious food were excellent.
All staff had a rapport with Mum. She also loved the various activities and entertainment,

especially the sing-a-longs.
She was so delighted to 'switch on' the Christmas lights at a very special Christmas concert given by local school children. We will always be grateful to the staff for the love and respect they gave our beautiful mum.

Reply from Ruth, Home Manager at Park View Nursing Home

Thank you for your review. It was an absolute privilege to care for your mum. She was a fantastic lady who touched the hearts of all who work at Park View Nursing Home and is truly missed.

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Review of
Park View Nursing Home
from Brenda H (Friend of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience

My friend is very happy at Park View. She is well cared for and when I visit I can see that everybody genuinely cares and goes above and beyond to ensure the service is exceptional. The food is restaurant quality, with so many choices, nothing is too much trouble for the catering team. The home manager

is always available to help, she's approachable, knowledgeable and empathetic. Every person working at Park View is invested in making sure that the resident is the main priority and focus at all times. I cannot recommend Park View highly enough.

Reply from Park Manager, Home Manager at Park View Nursing Home

Thank you for your 5-star review. It is always wonderful for the team to receive such positive feedback. I am pleased that your friend is so settled at Park View and that you enjoy your visits so much. Your thoughtful comments mean a great deal to us and will be shared with our entire team. I am confident that this will serve as motivation for everyone to continue delivering the highest standard of care.

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Review of
Park View Nursing Home
from John P (Son of Resident) published on 27 May 2024

Submitted via Website • Report

Overall Experience

A beautiful care home both in its structure/architecture and the standard in which the staff care for its residents,
All aspects of life and care in this home, food, activities, interactions, gardens, knowledge, staff, dementia care.
This is the place.

Reply from Ruth, Home Manager at Park View Nursing Home

Thank you John for your 5-star review. It is always wonderful for the team to receive such positive feedback. It is lovely to have Dad with us here at Park View, he is such a kind gentleman.

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Review of
Park View Nursing Home
from Robbyn P (Daughter of Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience

As is the normal experience of a relative needing to find a bridge for care between hospital and home at short notice. Park View was the only local home with vacancies. A quick look on the website showed a CQC report 'needs improvement' across the board. This was far from our experience. I have experience

through work in care settings and this is by far the best. Our experience was outstanding, nothing to fault, I would like to book in for a couple of weeks respite now!

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Review of
Park View Nursing Home
from Janet B (Niece of Resident) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience

My aunt has received excellent care and is being looked after very well. All the staff are very friendly and very caring. Park View is wonderful in every respect and I cannot thank the staff enough. My aunt was admitted on end-of-life care and now she is out of bed and joining in the activities, an

amazing place.

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Review of
Park View Nursing Home
from Alan B (Partner of Resident) published on 23 April 2024

Submitted via Website • Report

Overall Experience

I can’t thank the whole team at Park View enough, they go the extra mile to ensure that all the residents are really comfortable and well looked after. There is a good atmosphere as soon as you go into the reception area, you are made to feel welcome by all the staff. There are plenty of events organised

by the excellent entertainment staff, they ensure that all the residents are never allowed to get bored. The cleaning staff do a great job, the whole place is spotless. Nursing staff are always at hand to assist with any health issues. The food is fabulous, the residents really look forward to meal times. Big thanks to all the management for running such a wonderful care home.

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Review of
Park View Nursing Home
from S M (Friend of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience

Where do I start when I think about Parkview?
The staff - from the domestics, chefs, carers, nurses, front of house and management - nothing is ever too much for them, always approachable, friendly and professional. They are so supportive, and they take time to actually get to know the resident as

a person and not just a name.
The home is always presentable, clean and fresh, and that also includes the rooms. There are resident lounges, which we can use when we visit and coffee areas. A whole range of activities are offered each week - music, games, entertainment – everything that you would want for your loved one.
The food is first class, and it always smells amazing and 'tempting' when I visit.
I couldn’t recommend Parkview highly enough.

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Review of
Park View Nursing Home
from David L (Son of Resident) published on 18 October 2023

Submitted via Website • Report

Overall Experience

My mother is a resident at Park View Care home, sometimes she's fine but she kept asking where is my late father. Anyway I find this care home is good for my mother, but she keeps repeating where is her house and wants go home, it's a risk for her to go back to her own house. I found the carers are

nice. She kept asking why she was here, she threw water at the nurse and assaulted me. When she woke up, she cannot remember assaulting me. I was shocked.

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Care Home Owned by Kingsley Healthcare Group in Merseyside

Kingsley Healthcare Group Locations in Merseyside (1)

Kingsley Healthcare Group Reviews in Merseyside (43)

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