Easter Treasure Hunt
Organiser: Kingsley Healthcare Group
Date:
Tuesday 07 Apr 2015
Location: Thorp House, Griston
more details
Care Homes Owned by Kingsley Healthcare Group in Norfolk
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Norfolk for Kingsley Healthcare Group are showing below.
View the details of all 34 locations (with 2131 reviews) owned by Kingsley Healthcare Group
Kingsley Healthcare Group Locations in Norfolk (10)
St Clements Nursing Home
9.9
99 reviews
170 St Clements Hill, Norwich NR3 4DG
"I came to the home to visit my friend. It was lovely to see all of the staff engaging with the other residents. Staff were all very…" Read all 99 reviews
Location Type Care Home
St Clements Nursing Home is registered for twenty-six older people, employing a team of staff skilled in person-centred nursing and dementia care. The dignity and privacy of residents is at the core of the company's philosophy, taking a sensitive… Read more about St Clements Nursing Home
- Care Provided
- Nursing
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 26 Rooms from £1,300 / week
Thorp House
9.9
81 reviews
Church Road, Griston, Watton, Thetford IP25 6QA
"It is so comforting to know that my husband is being looked after and to have complete confidence in the quality of care he receives. The…" Read all 81 reviews
Location Type Care Home
Thorp House provides a safe and stimulated environment where 24 hour qualified staff as well as a highly skilled care staff are here to assist with all your requirements. Thorp House do not discriminate between clients and all prospective clients undergo… Read more about Thorp House
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Younger Adults
- Sensory Impairment
- 41 Rooms from £1,400 / week
King's Court Care Home
9.8
18 reviews
Hempstead Road, Holt NR25 6DQ
"I was exhausted after intensive radiotherapy treatment at Kings Court really came to my aid. The staff were unfailingly kind & helpful and…" Read all 18 reviews
Location Type Care Home
King's Court Care Home, in the historic town of Holt, is the embodiment of outstanding care delivered in an elegant and luxurious environment - combining superb facilities designed with residents' wellbeing in mind. King's Court offers person-centred… Read more about King's Court Care Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 66 Rooms from £1,399 / week
St Mary's Care Home
9.8
48 reviews
North Walsham Road, Crostwick, Norwich NR12 7BZ
"The Council have been trying to move my mother to another residential home dye to the costs, all the staff have been very helpful and…" Read all 48 reviews
Location Type Care Home
St Mary's Care Home, based in the village of Crostwick near Norwich, provides high quality care in a friendly, welcoming care home. The care home has a variety of interesting activities for residents to participate in, as well as trips out and performances… Read more about St Mary's Care Home
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Palliative Care
- 44 Rooms from £1,100 / week
Brooke House
9.8
57 reviews
Brooke Gardens, Brooke, Norwich NR15 1JH
"My Godmother has now been a resident at Brooke House for just over a year. She absolutely loves the view from her room across the parkland…" Read all 57 reviews
Location Type Care Home
Brooke House is available for 35 residents who require residential or specialist dementia care. Brooke House care home is set in four acres of gardens surrounded by farm land, and provides care for 35 residents, including a wing for individuals… Read more about Brooke House
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Younger Adults
- Sensory Impairment
- 35 Rooms from £1,300 / week
Buckingham Lodge
9.7
69 reviews
Buckingham Close, Norwich Road, Thetford IP25 6WL
"I find the staff really helpful and friendly they welcome my husband and shake his hand . My husband suffers from dementia and laughs and…" Read all 69 reviews
Location Type Care Home
Buckingham Lodge is a purpose built care home providing a friendly and supportive environment for older people requiring general or dementia nursing care. The home is situated in the bustling market town of Watton, a few miles south of Norwich and is… Read more about Buckingham Lodge
- Care Provided
- Nursing
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- 73 Rooms from £1,350 / week
Oaklands
9.6
41 reviews
Norwich Road, Scole, Diss IP21 4EE
"The whole team are amazing. My mum believes she is in a five star hotel and that is the way she is treated. Mum loves living here. Ten…" Read all 41 reviews
Location Type Care Home
Oaklands is a grade II listed building with the new addition of a further 25 rooms taking us to a 53 bed care home providing care and support to residential, respite and residential dementia individuals within a safe, homely and worthwhile environment.… Read more about Oaklands
- Care Provided
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- Sensory Impairment
- 53 Rooms from £850 / week
Downham Grange
9.5
77 reviews
Clackclose Road, Downham Market PE38 9PA
"I cannot find fault with the Grange at all. The staff, from reception through to care and nursing, are brilliant, and the cleaners are…" Read all 77 reviews
Location Type Care Home
Downham Grange provides accommodation in a peaceful environment for those in need of residential, nursing and dementia care. The home has been designed and built to a high standard with its residents' needs in mind. The home offers extra wide corridors,… Read more about Downham Grange
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Sensory Impairment
- 62 Rooms from £1,350 / week
Heron Lodge
9.4
46 reviews
163 Norwich Road, Wroxham, Norwich NR12 8RZ
"We had such a lovely welcome from the team which instantly gave us confidence that our relative was in such good hands here. The…" Read all 46 reviews
Location Type Care Home
Heron Lodge is a Tudor-style building located in the scenic Norfolk Broads, employing a qualified team of Nursing and Care Staff who are thoroughly resourced and skilled in the provision of dementia and palliative care. All care provision is organised… Read more about Heron Lodge
- Care Provided
- Nursing
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Mental Health
- 30 Rooms from £1,250 / week
Eversley Lodge Nursing Home
95-96 North Denes Road, Great Yarmouth NR30 4LW
Location Type Care Home
Eversley Lodge is a luxurious care home in Great Yarmouth. It is close to the peaceful North Beach and historic Waterways. The home has been purpose-built to provide a warm, family environment with excellent, person-centred care.… Read more about Eversley Lodge Nursing Home
- Care Provided
- Nursing
- Residential
- Older Person Care
- Dementia
- Short Term/Respite
- Physical Disability
- Palliative Care
- Younger Adults
- Sensory Impairment
- 45 Rooms
Kingsley Healthcare Group Reviews in Norfolk (536)
Kingsley Healthcare Group has a Group Review Score of 9.8 (9.763) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kingsley Healthcare Group must have a Review Score.
Review of
Downham Grange
from Paul K (Friend of Resident) published on 23 April 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
My friend's grandad is being cared for at Downham Grange care home, and has been there for a few months. We visited him on a Sunday and he really enjoys it there.Must especially the care given to his goddad is topnotch. Carers are so respectful, loving and quick to response. His grandad looked well
cared for and his room was clean and neat. He actually enjoys his routine activities at the Grange and I most say was pleased with the quality of care at the home. I will recommend this care home to anyone in and around for it's a place to be. I wish they continue in this spirit, and if given long life, that will surely be my place in my old age.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange
Thank you for the lovely review. We ae really pleased to hear that your friends grandad is enjoying his stay. Our carers and housekeeping team work hard to ensure that our home is clean and tidy it is always great to see this recognised. Wishing you all the very best.
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Review of
King's Court Care Home
from S T (Daughter of Resident) published on 22 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Since my father came to Kings Court, we have been blown away, the home, the staff, the facilities, and the care he has received have completely put us at ease. We know exactly what is going on when, and the staff are all so friendly and welcoming. We are so glad we found Kings Court and couldn't recommend
it enough.
Reply from Debbie Bush, Registered Manager at King's Court Care Home
Thank you for the kind words, we are so pleased to be able to support you, your family and Dad, I will share your words with the team.
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Review of
Downham Grange
from Marcellin K (Goddaughter of Resident) published on 16 April 2025Submitted via Website • Report
Overall Experience
Overall Experience
4.0 out of 5
Overall Experience
4.0 out of 5
Had my god mother for respite care at Downham Grange. Visited on two occasions and could attest the care given to my godmother was really good. First of all, at the entrance to the home I received a warm welcome from the receptionist, who guided me to my god mother's room. The environment so clean and
was very delighted with the smiles on the carers face. My god mother told us she loved it there especially with the fact that the residential unit is very quiet and she called it her 5 star safe place. Food served was hot and delicious, she enjoyed breakfast and above all lunch as it's always with other residents where they chat. I will confirm the Grange is a place to be and would recommend anyone looking for a hospitable and loving environment to be with to chose Downham Grange.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange
Thank you so much for your heartfelt feedback about how the staff at the home has provided your godmother the holistic and tailored care that we are proud of as a team. Personally, I am glad that your godmother loved it when she came for respite and called it HER 5 STAR SAFE PLACE. Please do extend our love to your godmother and let her know we miss her.
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Review of
Thorp House
from L B (Wife of Resident) published on 14 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
Lovely, warm, homely atmosphere. Beautifully clean. Wonderful, caring staff. My husband's overall health improved dramatically after moving here last year.
Reply from Claire Brooks, Manager at Thorp House
Thank you for your review, and lovely comments. I will be sure to pass it on to the team
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Review of
Thorp House
from L W (Wife of Resident) published on 14 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
4.0 out of 5
Overall Experience
4.0 out of 5
Happy being there. Joined in some activities, enjoyed his food. He got on well with the staff. One fault, only had one shower when there and put on dirty trousers once. He likes to feel smart.
Reply from Claire Brooks, Manager at Thorp House
thank you for your review. We are glad that we can support you and your husband
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Review of
King's Court Care Home
from Eira S (Wife of Resident) published on 11 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
We are very happy to have found this care home. All the staff are very kind and friendly. The food is excellent, and we were welcomed into Kings Court with much kindness. I visit my husband most days, and this is my second home - always welcomed.
Reply from Debbie Bush, Registered Manager at King's Court Care Home
Thank you for the kind words, you are welcome any time and we all love seeing you.
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Review of
King's Court Care Home
from A C (Respite Resident) published on 9 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
I was exhausted after intensive radiotherapy treatment at Kings Court really came to my aid. The staff were unfailingly kind & helpful and allowed my to sleep, regain my strength and confidence and the good food and care provided were just what I needed. This place is just what Norfolk needs. I was
looked after very well by the manager and 5 members of staff in particular, all were excellent. I shall certainly recommend Kings Court to friends & family.
Reply from Debbie Bush, Registered Manager at King's Court Care Home
Thank you for the lovely words and we were so pleased to support you when you needed it most, please do come and see us soon. I will be sure to share this feedback with the staff.
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Review of
Downham Grange
from E T (Daughter of Resident) published on 7 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
4.0 out of 5
Overall Experience
4.0 out of 5
The care was very good. They took a personal interest in my mother. Everything went smoothly as far as I know.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange
Thank you so much for taking the time to appreciate the team and the home. We take pride in the care we provide for our residents, as we are one big happy family.
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Review of
Thorp House
from K D (Wife of Resident) published on 4 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
It is so comforting to know that my husband is being looked after and to have complete confidence in the quality of care he receives. The hospitality that Thorp House provides is also wonderful.
Reply from Claire Brooks, Manager at Thorp House
We are so pleased that you are happy with care of your husband
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Review of
King's Court Care Home
from E P (Respite Resident) published on 4 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
I came to Kings Court for respite care after an operation on my shoulder. I needed a lot of help with dressing, washing, etc which was given with cheerfulness and consideration. As I got better, staff members continued to ask about my welfare. The carers are all charming. The food is marvellous and
the atmosphere in Kings Court is calm and comfortable - nothing is too much trouble for the staff, from management down to cleaners. I would single out the pharmacy for their care in sorting out my medications.
Reply from Debbie Bush, Registered Manager at King's Court Care Home
Thank you for such kind words, we are so pleased we were able to support you whilst you recovered from your surgery, I will be sure to share your words with the team. Please do come and see us soon.
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Review of
King's Court Care Home
from J F (Respite Resident) published on 3 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
I came to stay at Kings Court for 1 week following a hip replacement. So well looked after by the wonderful, caring staff which made my short stay most enjoyable.
Reply from Debbie Bush, Registered Manager at King's Court Care Home
Thank you it was a pleasure to have you stay with us and hope you will pop in and catch up with us soon.
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Review of
Downham Grange
from K B (Daughter of Resident) published on 1 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
I cannot find fault with the Grange at all. The staff, from reception through to care and nursing, are brilliant, and the cleaners are brilliant, plus cares are really nice to us as to the resident. Their needs are met, as are ours. Cleanliness and tidiness is amazing. Thank you, Grange for all you
do.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange
Thank you so much for your kind words and appreciation of our home. We are delighted and passionate about what we do and the care we provide for our residents and their families. We are all family in Downham Grange.
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Review of
Heron Lodge
from Penny C (Daughter-in-law of Resident) published on 1 April 2025Submitted via Postal Card • Report
Overall Experience
Overall Experience
4.0 out of 5
Overall Experience
4.0 out of 5
We have just had a care plan review and a lot of issues were raised like correct relationship to resident, medication, safe guarding, we understand the home has now take on 2 new manager/assistant manager and they are going to increase training for staff, record keeping and this all sound encouraging.
We are happy with the home and our relation seem happy there.
Reply from Stuart Gollands, Operations Manager at Heron Lodge
Thank you for your valuable feedback following the recent care plan review. We're pleased to hear that you found the review and next steps helpful. Following the appointment of our new management it has supported them to be able to offer the most person centred approach to resident care and continue staff training and development. We would like to clarify that no safeguarding or medication errors were identified during the review. We're glad to know your relative is happy living in the home, and we truly appreciate your continued support as we strive to maintain and improve the quality of care we provide.
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Review of
Brooke House
from Jenny C (Goddaughter of Resident) published on 27 March 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
My Godmother has now been a resident at Brooke House for just over a year. She absolutely loves the view from her room across the parkland where Muntjac deer, pheasants and a variety of birds can often be observed. It is a delightfull, relaxing setting, perfect for a care home!
Her health is good and
Her health is good and
she is usually relaxed, happy and talkative and coping with life well which is a credit to all the staff.
Everywhere is very clean and well looked after. The catering staff provide excellent food. It's a pleasure to visit especially at tea time when delicious cakes and tea are provided!
Their are a wide range of activities daily and trips out for those that are able to do so or wish to partake. The staff also organise various functions when residents and their relatives can enjoy the summer sun in the gardens with refreshments and entertainment .
I feel confident that my Godmother is safe , happy and well cared and it's a pleasure to visit.
Everywhere is very clean and well looked after. The catering staff provide excellent food. It's a pleasure to visit especially at tea time when delicious cakes and tea are provided!
Their are a wide range of activities daily and trips out for those that are able to do so or wish to partake. The staff also organise various functions when residents and their relatives can enjoy the summer sun in the gardens with refreshments and entertainment .
I feel confident that my Godmother is safe , happy and well cared and it's a pleasure to visit.
Reply from Sara Pearce, Support Manager at Brooke House
Thank You so much for your kind words and for taking the time to share your experience, we appreciate your feedback and are delighted that you have had a positive experience at Brooke House
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Review of
Thorp House
from Barbara R (Sister of Resident) published on 20 March 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
My sister has been in Thorp House care for several months now and I couldn't wish for her to be in better care, she is very happy there and loves to get involved in all the activities, which seem to be considerable as well as trips out. She had been in 2/3 temporary care homes but was not happy,
here in Thorp House she is absolutely settled, with very caring and sympathetic staff.
Before this, I was always worried about medication as she is diabetic and would get her medication muddled but she is now supervised so no problem there. Whilst I am unable to visit, I am kept fully informed by her son and daughter .
I would like to thank the staff at Thorp House for taking such good care of my sister.
Before this, I was always worried about medication as she is diabetic and would get her medication muddled but she is now supervised so no problem there. Whilst I am unable to visit, I am kept fully informed by her son and daughter .
I would like to thank the staff at Thorp House for taking such good care of my sister.
Reply from Claire Brooks, Manager at Thorp House
Dear Barbara, Thank you for your kind review. We couldn't be more pleased to give you the comfort that your sister is well cared for here at Thorp. Warmest regards
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Review of
Buckingham Lodge
from Teresa M (Wife of Resident) published on 14 March 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
I find the staff really helpful and friendly they welcome my husband and shake his hand . My husband suffers from dementia and laughs and the staff always remember him and give him a wave .the rooms are very clean and comfortable, the nurse always make sure on medication before I leave, my husband has
been going 4 weeks a year for the last 3 years and I have not had any issues very nice place would recommend it
Reply from Binu Augustine, Home Manager at Buckingham Lodge
It was a pleasure looking after him. He bring joy to us other residents. Thank you for the feedback
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Review of
Downham Grange
from Derek A (Cousin of Resident) published on 10 March 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
I would like to leave this review, on behalf of my relative. We did hear a few negative views, but this was not the case when my relative stayed here.
My relative stayed at the home after having an operation done for rehabilitation. It was great experience for him and us family and friends that came
My relative stayed at the home after having an operation done for rehabilitation. It was great experience for him and us family and friends that came
to visit him during his stay at Downham Grange. The environment is clean, odourless and spacious to move around in his electric wheelchair. The staff are very caring and attentive and friendly. I would recommend the home despite the CQC report almost 2 years. Initially the report was discouraging, but am glad we tried and we did not regret. If you are thinking of letting your family member stay here, go and have a look at the place first. You will be surprised how good the place is.
A big thank you to everyone in Downham Grange Care Home.
A big thank you to everyone in Downham Grange Care Home.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange
Thank you for your kind comments, they are appreciated by our team. We are glad to know your relative enjoyed their stay with us and staff were able to provide excellent care.
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Review of
Downham Grange
from R E (Niece of Resident) published on 10 March 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
My uncle moved to the care home recently. My family were apprehensive at first but he seems to enjoy it. The staff is incredibly kind and attentive. They go above and beyond to make him feel comfortable and the atmosphere is warm and welcoming. I would recommend this Downham Grange.
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange
It is always appreciated to receive such a kind review, we appreciate family members taking the time to review our home. We are pleased that you are happy with the care being provided to your loved one.
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Review of
Buckingham Lodge
from Amanda K (Daughter of Resident) published on 10 March 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
An excellent care home. My Mum and step dad were both resident at Buckingham Lodge. Following my stepdad's passing in November, I asked if we could hold a gathering at the home for friends and family after his cremation. I was very thankful and impressed with how well looked after we all were. We were
given a private room, afternoon tea was laid on and we were personally looked after by a member of staff.
Since this sad event, the staff have looked after Mum very well, encouraging her to join activities, offering time, and support. She was moved to a new room and maintenance staff helped make this as homely as possible. Buckingham Lodge is a very caring place, staff show exceptional kindness to Mum and I am always made to feel very welcome when I visit.
Since this sad event, the staff have looked after Mum very well, encouraging her to join activities, offering time, and support. She was moved to a new room and maintenance staff helped make this as homely as possible. Buckingham Lodge is a very caring place, staff show exceptional kindness to Mum and I am always made to feel very welcome when I visit.
Reply from Binu Augustine, Home Manager at Buckingham Lodge
Thank you for your kind words. It was our pleasure to look after your family. We will continue to deliver exceptional care for residents in our care
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Review of
Downham Grange
from Valerie F (Granddaughter of Resident) published on 6 March 2025Submitted via Website • Report
Overall Experience
Overall Experience
5.0 out of 5
Overall Experience
5.0 out of 5
The staffs are so wonderful and welcoming they are also devoted to their work. They actually look after my grand mum in a very nice way and I will always like to go back there anytime. The facility is also wonderful and warm always
Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange
We are always happy to hear positive news for our home. Our staff are dedicated in providing excellent care and we are pleased that this showed whilst caring for your grandmother. You are welcome to visit us at Downham Grange any time.
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Awards / Recognitions (16)
Top 20 Large Care Home Groups 2025
Recipient:
Kingsley Healthcare Group
Date: Friday 31 Jan 2025 More details
Top 20 Large Care Home Groups 2024
Recipient:
Kingsley Healthcare Group
Date: Wednesday 31 Jan 2024 More details
Top 20 Large Care Home Groups 2023
Recipient:
Kingsley Healthcare Group
Date: Tuesday 28 Feb 2023 More details
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