Kingsley Healthcare Group in Northamptonshire | 1 Care Home

Review of
Brackley Care Home
from H I (Daughter of Resident) published on 19 February 2025

Submitted via Website • Report

Overall Experience

My mother spent 15 days at Brackley Care Home as a respite stay, while I went on holiday.
She was very pleased with her stay, her first in a care home. She felt that she was listened to and cared for.
She said that all the staff had a big smile as they greeted her, and at no time was she made to feel

a nuisance.
She is quite willing to go again, should the need arise.
Her only complaint was that she would have liked more baths! A novelty for her these days, but she had to admit that they kept her very clean anyway.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. It was our pleasure to look after your mother and she is welcomed back at any time. Knowing our staff have had such a positive impact on her stay is lovely to hear and I will be sure to feed this back to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from V H (Aunt of Resident) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

A lovely care home to live in. First class furnishings. Always made welcome, and given refreshments.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to leave a review. We are happy to hear you are always made to feel welcome. I will be sure to share your kind words with our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from Jonathan H (Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience

Fantastic stay, feel like part of the family (the bigger picture, sort of).
Living here, I see everything though sometimes difficult to stop myself making suggestions to make things easier, forget I'm a resident.

Reply from Julie Wilson, Customer Relations Manager at Brackley Care Home

Thank you so much for your lovely review. Your suggestions are always very much appreciated so don't ever stop sharing them with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from Neil F (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My mother moved into Brackley Care home in early December. The staff were welcoming, kind and attentive and the standard of facilities are excellent. Quality of catering is very high and the focus on activities for those who are interested is really impressive.

Reply from Julie Wilson, Customer Relations Manager at Brackley Care Home

We are very appreciative of your wonderful review and your kind words have been shared with our whole team. We pride ourselves on providing a person-centred environment for all of our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from Claire M (Daughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother was not in the home for long but during this time, she was very well looked after, in every way. We were able to relax knowing she was being monitored very closely and her needs met. All members of the caring staff were always bright and cheerful no matter what their role. Mum's room was light

and spacious with a nice aspect. She was unable to use the extra facilities/activities but it was nice to see them going on. Overall, as mum couldn't remain in her own home, this was an ideal place for her to end her days in.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to share your thoughts about Brackley Care Home. It is lovely to hear your kind words about our wonderful care team, they really do go above and beyond for residents here while showing their love and compassion through their work. I will be sure to share this feedback with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from B B (Relative of Resident) published on 20 December 2024

Submitted via Website • Report

Overall Experience

Our relative moved into Brackley Care Home a week ago, we, as a family, are so impressed with the care and compassion that has been shown to our relative and indeed, us too.
The staff are very efficient and compassionate in what they do. We would particularly like to thank management for their support

and also one of the care assistants, in particular, who, without a doubt, has been amazing and one of the trained nurses.
Thank you all so much.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to thank you for taking the time to complete this review. We really appreciate your kind comments, it is always a pleasure to help and support relatives just as much as we do our residents because you're all such a big part of our Brackley Care Home family. I will be sure to pass on your comments to the rest of our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from C C (Wife of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience

After looking for a care home for my husband, We found Brackley Care Home. We were welcomed and shown around and were very impressed. My husband has been here since March 2024 and is very well cared for. We would recommend this care home.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to thank you for taking the time to complete the review for Brackley Care Home. It has been a real pleasure to look after your loved one and you on your visits to us. I will be sure to share you kind words with our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from J A (Sister of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience

Brackley Care Home is a very caring, professional and happy place to visit. My sister really enjoys living here and the staff are always friendly.
We regularly visit the cafe and have a coffee and cake, it's very comfortable.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you so much for taking the time to share your positive experience here at Brackley Care Home. We are truly delighted to hear your kind words and appreciate your feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from E K (Daughter of Resident) published on 2 December 2024

Submitted via Website • Report

Overall Experience

From the moment we looked around Brackley Care Home we knew we had found the right place to look after Dad. Rainbow is so lovely, It has such a calm and peaceful atmosphere, with the odd impromptu sing song or dance led by the wonderful staff. So much joy and laughter we witnessed.
We can't thank you

all enough for the love and care shown to Dad but also to us.

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. It is very reassuring to hear your observations regarding our staff team, they all go above and beyond to care for our residents and make lasting memories. I will be sure to share your feedback with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from John M (Husband of Resident) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience

My wife has been here since September 10th. At first, she was extremely anxious and was very unsure of what was happening.
Slowly but surely, she started to settled down and is now starting to get involved in the activities and getting to know other residents.
For me, seeing the house for the first

time gave me the confidence to let my wife come to stay here and I know she is being looked after in the best possible way.
Our son and daughter are happy that Mum is being looked after and staff are on hand to help.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. I will ensure to share your kind words with our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from Diana K (Friend of Resident) published on 30 October 2024

Submitted via Website • Report

Overall Experience

Beautiful care home with wonderful, caring staff who are devoted to their jobs and all the residents. They are involved in so many activities which keep the residents occupied and interested in their care and enjoyment in the home.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. Activities within our home are central to our residents and they have so much fun. I will ensure to share your feedback with our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from Peter K (Husband of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience

Brackley Care Home has been a godsend for our family, they literally make us feel part of their family. My wife was in hospital for sixteen weeks prior to arriving at Brackley Care Home and although she is suffering from advanced dementia, they have provided the care and peace of mind we all hoped for.

We can't pick out a particular member of staff as they have all gone out their way to help my wife and support her family, it really is a lovely care home. The standards are really high around the home for both care and cleanliness.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. It is lovely to hear she has settled into the home and you feel welcome on your visits. Here at Brackley Care Home, we aim to ensure our residents and families feel comfortable in a clean and fresh environment. I will share your kind words with our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from S M (Brother of Resident) published on 17 September 2024

Submitted via Postal Card • Report

Overall Experience

Having visited my sister everyday for seven days, we found the care home very friendly and efficiently run. The home is exceptional in condition, decor and cleanliness.
We were very impressed and would recommend it to anybody.
Overall impression is excellent.

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. We always aim to make everyone feel welcome and comfortable within our enviorment. I will be sure to share your feedback with all at Brackley Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from I W (Son of Resident) published on 6 September 2024

Submitted via Website • Report

Overall Experience

My mother appears to be incredibly happy at the care home and, in fact, seems to have become a lot brighter in recent weeks. She receives excellent care from the well-trained staff and is treated with complete respect at all times.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. I will share your feedback with our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from Susan M (Daughter of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience

Brackley Care Home is warm and friendly, wrapping its arms around you. The Brackley team make this such a comfortable place to be in and visit, treating everyone, not just the residents but family and friends too, with warmth care and respect. It is light, airy, clean and beautifully appointed. The

food is like homecooked and appetising with friends and family being able to join the resident for meals if they wish. I have experienced that the team go above and beyond to make residents' stays as enjoyable as possible. For example, it was their idea for my dad's biker friends to take their bikes to the home so Dad could see them all. Also, they arranged a trip to a local aerodrome cafe where a friend and I joined Dad and a carer for breakfast. I cannot praise the Brackley team enough for all they have done during Dad's stay. I visit knowing that I will be welcomed warmly and that Dad and I have such amazing support and care. It is truly a home from home in many ways.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this lovely review of Brackley Care Home. We like everyone who visits to feel comfortable and part of our ever-extended family here at Brackley. We have an excellent activity team who really do go above an beyond to ensure our residents needs are met. I will share your lovely feedback with our whole team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from Laura P (Daughter of Resident) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience

Such a warm and welcoming care home - both for Mum and me!
Staff really listen and care for us, as a family. Mum's interests are respected and her days are filled with so much to do.

Reply from Stephanie Eley, Manager at Brackley Care Home

We sincerely appreciate you taking the time to share your positive experience with Brackley Care Home. It is very reassuring to hear your observations regarding our staff team, they all go above and beyond to care for our residents. I will be sure to share your feedback with all at Brackley Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from S H (Daughter-in-law of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience

Beautiful and clean care home. Staff are always friendly and polite, residents are very well cared for and happy.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. We take immense pride in providing high-quality care and facilities to positively impact our residents. Your kind words mean a lot to us, and I will make sure to share them with the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from L A (Niece of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience

I am delighted with how well my uncle has settled. He is much more engaged with the people around him and it's so reassuring to have I'm so settled.

Reply from Stephanie Eley, Manager at Brackley Care Home

I would like to thank you for taking the time to complete this review. It is a real pleasure to look after your uncle and to see his progression is just delightful. I will ensure I pass your comments on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from E A (Son of Resident) published on 22 July 2024

Submitted via Postal Card • Report

Overall Experience

I am very pleased with the progress my mum has made since arriving at Brackley Care Home. My mum was very thin, bedbound and anxious but has since then barely skipped a meal, is now walking with the help of a rollator and is now more engaging, this is I believe a direct result of the care and attention

she has received at the home which is second to none.

Reply from Christiana Ajao, Manager at Brackley Care Home

Thank you for taking the time to share your feedback with us at Brackley Care Home. We appreciate your feedback and are happy to hear our staff are providing exceptional care to Mum which has enabled her to regain her strength. We will certainly share your feedback with our staff and together we will continue to work towards providing an excellent service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Brackley Care Home
from M A (Sister-in-law of Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience

My sister-in-law is currently in Brackley Care Home and has been here for almost two months. Throughout my association with the home, I have consistently been impressed by the dedication to which the staff have gone above and beyond to ensure the residents' welfare as well as caring for the families.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you so much for taking the time to share your experience with us. We deeply appreciate your feedback and are thrilled to hear that our staff are providing exceptional care to your sister-in-law. I will ensure I feed this back to our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Home Owned by Kingsley Healthcare Group in Northamptonshire

Kingsley Healthcare Group Locations in Northamptonshire (1)

Kingsley Healthcare Group Reviews in Northamptonshire (95)

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Brackley Care Home

Awards / Recognitions (16)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers