Kingsley Healthcare Group | 34 Care Homes

Review of
Yaxley House
from A P (Son of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

A fantastic care home with friendly and supportive staff. We are always greeted with a smile from all staff and nothing is too much trouble.
They have made the transition from hospital to care home so much easier for dad and also his loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sharston House
from Margaret W (Wife of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience

My husband was admitted to Sharston House in January 2025 having spent most of December in hospital. We abandoned our wish to take care of him at home, sadly and reluctantly after his diagnosis indicated that he required professional nursing care.
Sharston House has more than answered the needs of

my husband and ourselves, his family. Professional standard nursing, an attractive bed sitting room and most importantly, kind, empathic and tireless care has offered us as a family, a welcome reassurance. Thank you, Sharston House!

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for your lovely words .It is a pleasure to look after your husband and we are privileged to meet such a lovely lady like you.Kind regardsBindhu

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Catchpole Court Care Home
from J H (Wife of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience

My husband is very happy in Catchpole Court Care Home. All staff are so good work so hard and room is very clean all the time cleaners are so good all is not to much trouble and staff as before as very excellent. Lady who does all bingo etc and all activities with residents is excellent person.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your kind words, we are over the moon that you and your husband are happy with our care at Catchpole Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Buckingham Lodge
from Teresa M (Wife of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

I find the staff really helpful and friendly they welcome my husband and shake his hand . My husband suffers from dementia and laughs and the staff always remember him and give him a wave .the rooms are very clean and comfortable, the nurse always make sure on medication before I leave, my husband has

been going 4 weeks a year for the last 3 years and I have not had any issues very nice place would recommend it

Reply from Binu Augustine, Home Manager at Buckingham Lodge

It was a pleasure looking after him. He bring joy to us other residents. Thank you for the feedback

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodbridge Lodge
from Jenny E (Wife of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience

I visits Woodbridge Lodge several times a week. Each time I'm greeted by friendly, welcoming staff, there always seems to be plenty of staff to assist residents and many interesting activities going on. Managers are accessible and are able to deal with queries.
I'm very happy that I can take our pet

dog to visit my husband as it makes a huge difference to him that he can see her.

Reply from Sinead Lambert, Home Manager at Woodbridge Lodge

Thank you for your lovely feedback , we are glad to hear you have a good experience when visiting your loved one. It's lovely to see faces light up when your Dog visits too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodbridge Lodge
from Donna C (Wife of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been here 18 months.
Staff are always attentive to his needs.
There is a nice family atmosphere here at the home.

Reply from Sinead Lambert, Home Manager at Woodbridge Lodge

Thank you for your feedback, we are glad to hear you are happy with the care we provide at Woodbridge Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Four Oaks Care Home
from Judith B (Niece of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience

My mother was here for the period of 2019 to 2023 and we were so pleased with everything about the provision it was such an easy decision when it came to choosing a care home for my auntie. All the staff engage with the residents and there's always plenty going on to stimulate them, lots of activities

and entertainment. The food is always nice and there's plenty of it. The home is always spotlessly clean and the residents nicely turned out. Overall a fab place and one I would highly recommend.

Reply from Bev Davies, Home Manager at Four Oaks Care Home

Thank you for your lovely review. We're delighted that you were so pleased with the care your mother received and that it made choosing us for your auntie an easy decision. It's wonderful to hear that you appreciate our staff's engagement, the activities, and the cleanliness of the home. Your recommendation means the world to us, and we're grateful for your trust.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Branksome Heights
from C D (Cousin of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Prior to my relative becoming a resident of Branksome Heights, he would take respite breaks there. He was always very complimentary about the care he received. He is now a permanent resident and on the occasions I have visited I have always been made to feel welcome by any staff member whom I happen

to come across. My relative is always taking part in activities - as seen in photographs on social media - and I think that is brilliant and more to the point he is well cared for. The food is exceptional for a care home. I really do think it's a lovely care home.

Reply from Branksome , Home Manager at Branksome Heights

Thank you for such a kind review, it is a pleasure to look after your relative at our lovely home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Downham Grange
from Derek A (Cousin of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

I would like to leave this review, on behalf of my relative. We did hear a few negative views, but this was not the case when my relative stayed here.
My relative stayed at the home after having an operation done for rehabilitation. It was great experience for him and us family and friends that came

to visit him during his stay at Downham Grange. The environment is clean, odourless and spacious to move around in his electric wheelchair. The staff are very caring and attentive and friendly. I would recommend the home despite the CQC report almost 2 years. Initially the report was discouraging, but am glad we tried and we did not regret. If you are thinking of letting your family member stay here, go and have a look at the place first. You will be surprised how good the place is.
A big thank you to everyone in Downham Grange Care Home.

Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange

Thank you for your kind comments, they are appreciated by our team. We are glad to know your relative enjoyed their stay with us and staff were able to provide excellent care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Downham Grange
from R E (Niece of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

My uncle moved to the care home recently. My family were apprehensive at first but he seems to enjoy it. The staff is incredibly kind and attentive. They go above and beyond to make him feel comfortable and the atmosphere is warm and welcoming. I would recommend this Downham Grange.

Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange

It is always appreciated to receive such a kind review, we appreciate family members taking the time to review our home. We are pleased that you are happy with the care being provided to your loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Redwalls
from Sandra S (Friend of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

I cannot praise the staff and care at Redwalls highly enough. They really go the extra mile to provide individual care and assistance to the residents with their wide variety of needs. The atmosphere is always warm and welcoming and residents and visitors treated with respect and kindness. It is a joy

to visit my friend and watch her grow in confidence and see her enjoying the activities provided. It is a very special place, full of love and compassion, it is wonderful to feel part of the Redwalls family when I visit.

Reply from Redwalls Manager, Home Manager at Redwalls

Thank you for your lovely words of encouragement and support for the team here at Redwalls, it is very much appreciated when people take the time to appreciate the fantastic work they do caring for the people in our care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Buckingham Lodge
from Amanda K (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

An excellent care home. My Mum and step dad were both resident at Buckingham Lodge. Following my stepdad's passing in November, I asked if we could hold a gathering at the home for friends and family after his cremation. I was very thankful and impressed with how well looked after we all were. We were

given a private room, afternoon tea was laid on and we were personally looked after by a member of staff.
Since this sad event, the staff have looked after Mum very well, encouraging her to join activities, offering time, and support. She was moved to a new room and maintenance staff helped make this as homely as possible. Buckingham Lodge is a very caring place, staff show exceptional kindness to Mum and I am always made to feel very welcome when I visit.

Reply from Binu Augustine, Home Manager at Buckingham Lodge

Thank you for your kind words. It was our pleasure to look after your family. We will continue to deliver exceptional care for residents in our care

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Kirkley Manor
from Julie H (Sister of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

My brother has been in Kirkley Manor for a few months now. have found managment + staff excellent. The food is great with plenty of variety. Having several health issues my brother needs 24 hours care + I've found that they treat him with care and dignity. Overall, I have no complaints the care home

is run very efficiently and professionally.

Reply from Gener Tayhopon, Home Manager at Kirkley Manor

Thank you for your kind words about Kirkley Manor. We're delighted that you've found our management and staff to be excellent, ensuring efficient, professional care while maintaining a high standard of service for your brother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Kirkley Manor
from R P (Husband of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

I think she is getting used to the home. It's a lovely home for her. The facility is clean, and the staff are very good to her.

Reply from Gener Tayhopon, Home Manager at Kirkley Manor

Thank you for your kind words about Kirkley Manor. We're delighted that you've found our management and staff to be excellent, ensuring efficient, professional care while maintaining a high standard of service for your brother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Downham Grange
from Valerie F (Granddaughter of Resident) published on 6 March 2025

Submitted via Website • Report

Overall Experience

The staffs are so wonderful and welcoming they are also devoted to their work. They actually look after my grand mum in a very nice way and I will always like to go back there anytime. The facility is also wonderful and warm always

Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange

We are always happy to hear positive news for our home. Our staff are dedicated in providing excellent care and we are pleased that this showed whilst caring for your grandmother. You are welcome to visit us at Downham Grange any time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sharston House
from Mary B (Respite Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

I have come to Sharston House for post operative care. I am pleased to be in a safe, caring environment, where I can rely on staff to help with my personal needs. The staff carry out their duties in a professional way and are always very obliging.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Dear Mary
Thank you for taking the time to complete a lovely review . It was a pleasure to meet you and to look after you, even though you didn't need any looking after. Hope you are both keeping well. Feel free to visit us and have a Cup of tea.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Colne House
from Corinne I (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

I have found Colne House to be an ideal location for my Mother. The team are always on hand to assist and there is a good atmosphere. I am pleased to know my Mother is encouraged to participate in various activities. I would happily recommend the home.

Reply from Victoria Franklin, Home Manager at Colne House

Thank you for your review, Mum has settled so well and is a great character in our home. Mum loves joining in the activities and walking in the gardens. Mum has excelled in our yoga sessions and puts a lot of us to shame. We look forward to seeing you again very soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Downham Grange
from K M (Husband of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

I cannot speak highly enough of the care/support, staff and management for my wife's last days. I am very grateful to the Downham Grange. Many thanks.

Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange

We are honoured to have supported and cared for your wife in her final days. Staff at Downham Grange thank you for taking the time to complete a review of our home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Downham Grange
from J B (Daughter of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum was in for one weeks respite care following an operation. From the moment we went into the home we felt welcomed. Everyone was smiling and couldn't do enough for us. The care was good and staff were positive and respectful of how mum wanted to have her care done. She loved the fact that she could

have a bath. If we need respite care again, Downham Grange is at the top of our list.

Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange

Thank you for taking the time to review our home, we always appreciate feedback. Our staff work hard to ensure residents are well cared for and respected.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
King's Court Care Home
from Joanna B (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

Our father, aged 84 years with terminal COPD and emphysema, was reaching the end of his life. After a couple of falls, he was rushed into A and E and then admitted to hospital. The hospital was not the place he or we wanted him to spend his final days, so we arranged for him to move to Kings Court.

He was assessed in the hospital by the head of nursing care who came out to see him and was extremely helpful in guiding us on how to manage his conditions and make him comfortable. Once he reached King's Court, the excellent care and attention he received from everyone, albeit for a short period of time, was wonderful. He died peacefully amongst family in a beautiful room overlooking the garden, with plenty of time and quiet space to say his final goodbyes. Everyone at King's Court was incredibly helpful, kind and compassionate, and I would not hesitate to recommend it to anyone in a similar position and would be happy to give a reference if required.

Reply from Debbie Bush, Home Manager at King's Court Care Home

Thank you for the kind words. We were honoured to have supported your father, you and the family when you needed it most. Thoughts are with you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Kingsley Healthcare Group

Kingsley Healthcare Group Locations (34)

Kingsley Healthcare Group Reviews (2077)

Yaxley House

Sharston House

Catchpole Court Care Home

Buckingham Lodge

Woodbridge Lodge

Woodbridge Lodge

Four Oaks Care Home

Branksome Heights

Downham Grange

Downham Grange

Redwalls

Buckingham Lodge

Kirkley Manor

Kirkley Manor

Downham Grange

Sharston House

Colne House

Downham Grange

Downham Grange

King's Court Care Home

Awards / Recognitions (16)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers