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Care Homes Owned by A R T I Care Homes Ltd in Bath & North East Somerset

8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by A R T I Care Homes Ltd in Bath & North East Somerset

Only the locations & reviews in Bath & North East Somerset for A R T I Care Homes Ltd are showing below.

View the details of all 3 locations (with 67 reviews) owned by A R T I Care Homes Ltd

A R T I Care Homes Ltd Locations in Bath & North East Somerset (2)

 

2 Care Homes owned by A R T I Care Homes Ltd in Bath & North East Somerset

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Whitehaven Care Home

Fosseway, Midsomer Norton, Radstock BA3 4AU 

9.1 30 reviews
"We chose Whitehaven to care for my Mother because it was a smaller more personal home which suited her needs perfectly. All the staff were…"   Read all 30 reviews
Location Type Care Home

Whitehaven Care Home provides a comfortable interior and a service where every care is taken to make sure residents are well looked after and feel respected. Services are tailored to individual needs and target a fulfilling lifestyle, with residents… Read more about Whitehaven Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 23 Rooms from £950 / week
Manor Farm House

Church Street, Radstock BA3 3QG 

7.6 4 reviews
"We have been extremely pleased with the care and respect that Mum has been receiving. The staff are very friendly and helpful not only…"   Read all 4 reviews
Location Type Care Home

Manor Farm House is an 18th century farmhouse with distinctive charm and character and situated in the middle of the ex mining village of Radstock, which has Chew Valley Lakes and the Mendips to the west. Manor Farm has recently been extended to include… Read more about Manor Farm House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 20 Rooms from £995 / week

A R T I Care Homes Ltd Reviews in Bath & North East Somerset (34)

8.7
A R T I Care Homes Ltd has a Group Review Score of 8.7 (8.729) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to A R T I Care Homes Ltd must have a Review Score.

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Review of

Whitehaven Care Home

from Sandra G (Daughter of Resident) published on 26 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Whitehaven to care for my Mother because it was a smaller more personal home which suited her needs perfectly. All the staff were friendly and approachable when any concerns arose, every effort was made by staff to ensure her needs were met. She was always treated with dignity and compassion
throughout her stay at the home. We would have no hesitation in recommending Whitehaven Care home to anyone.

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Review of

Whitehaven Care Home

from P N (Respite Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in Whitehaven care home for 4 weeks recuperating from a hip replacement. I was looked after very well. The staff were excellent, friendly and helpful. Nothing was too much trouble. I could recommend this home to anyone needing dedicated care.

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Review of

Whitehaven Care Home

from D D (Next of Kin) published on 3 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Whitehaven went above and beyond for my relative. He was only there for a short time before he passed away, they looked after him with dignity and respect, also cared for me while I sat with him as he passed. I recommend this care home highly.

Reply from Inthu Rajah, Director at Whitehaven Care Home

Thank you for your review and feedback. We will share this with all our staff.


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Review of

Whitehaven Care Home

from Lesley S (Cousin of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My second cousin is very happy in the home, it's very clean, food is good and the staff are lovely and helpful and make me feel welcome when I go to visit her. She has a lovely, comfy room.

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Review of

Manor Farm House

from C R (Daughter of Resident) published on 10 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Manor Farm House for the past 6 years. Overall I am very pleased with her care and support.

Reply from Lynne Abbott, Registered Manager at Manor Farm House

Thank you so much for this review. I will gather information and try to improve areas that we are under achieving in.


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Review of

Whitehaven Care Home

from Stephen H (Brother-in-law of Resident) published on 10 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the home to be very nice, clean and friendly when we visited. We have 2 sisters in the same home and they are both very happy with the care etc that they get.

Reply from Andrew Williams, Deputy Manager at Whitehaven Care Home

Hi, thank you so much for your review! We take great pleasure in reading good reviews like this!


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Review of

Whitehaven Care Home

from Ann M (Friend of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner and I visited our friend on the 21st of May 2024. She is very happy and content in the home. She told us she feels safe and secure. The staff and management provide excellent personal care and support. The rooms are spacious, clean and comfortable. The staff are friendly, courteous and welcoming.
I would not hesitate to place a relative in this excellent caring facility. Thank you all for looking after our dear friend.

Reply from Andrew Williams, Deputy manager at Whitehaven Care Home

Thank you so much for your review. Reviews like this are wonderful for the staff to read!


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Review of

Whitehaven Care Home

from Alison S (Daughter-in-law of Resident) published on 5 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly home. All residents are well cared for and look clean and tidy. Home well cleaned. Did a party for my mother-in-law's birthday and certainly went that extra mile to accommodate all the family. Lovely staff who work hard. The home always smells clean unlike some. Plenty of fruit and chocolate
etc around for residents to eat when wanted. A lovely-tasting birthday cake was made by the cook too. Well done Whitehaven in Westfield, Radstock.

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Review of

Whitehaven Care Home

from P S (Niece of Resident) published on 31 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

My aunt was placed in this home initially for respite but ended up staying for 10 months. The more mature, experienced staff were very good and helpful. The younger staff were frequently found using their mobiles when they were on duty. Auntie's room was not cleaned regularly and little effort was made
to encourage her to make healthy decisions about her care. Staff attitudes left a lot to be desired and the day-to-day running of the home was terrible.

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Review of

Whitehaven Care Home

from S B (Friend of Resident) published on 6 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home where my friend is is run very well. He is very happy with all his food and drinks and all of your staff looks after him brilliantly. Nothing is too much for them and all are happy with their work. Excellent people.

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Review of

Whitehaven Care Home

from Robert P (Friend of Resident) published on 10 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Whitehaven Care Home has been nothing but positive. The clue to why it is good is the longevity of staff there. The kitchen is on view to the residents who are well fed and looked after throughout the day with refreshments and cakes etc. There is no smell in the common areas which
is remarkable given the home concentrates on dementia etc. Our experience was relatively short, but over those months, we witnessed only care and attention to minor details. This comes from the top. The manager is always on hand and will help where required and not hide away in their office. If you look at the whiteboard in the office, it is clearly laid out with risk management tasks and when they should be done, an exemplar. There is no problem with tailoring the rooms to the residents' personal needs and nothing seems to be a fuss. Visitors are greeted with an offer of refreshment and a chair is provided if required. All in all, we were impressed.

Reply from Callum Pearce, Registered Manager at Whitehaven Care Home

Thank you ever so much for such a heartwarming compliment to everyone at Whitehaven, it means such a great deal to me to hear how relatives view the service we provide. We try our best to look after those in our care and reading comments such as this reminds us that we are doing a good job. I will pass your praise on to the team and thank you once again for your view.


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Review of

Whitehaven Care Home

from Frances W (Partner of Resident) published on 30 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, the manager and all the other staff are full of love and kindness that fills the nursing home. I'm sure they put love before money. I have peace of mind knowing my partner is in their care and at all times the home is clean. The food is 10/10. Well done and from all the family, thank you.

Reply from Callum Pearce, Registered Manager at Whitehaven Care Home

Thank you ever so much for your kind review on the home and the team. We very much enjoy the company of your partner and enjoy your visits. I will pass your review on to the team.


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Review of

Whitehaven Care Home

from Diane W (Daughter-in-law of Resident) published on 27 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came for lunch and found a wonderful welcome and the table was laid up ready. The staff treated us very politely and were attentive and helpful to all the residents. Overall, we were very impressed by the care and attention we were given.

Reply from Callum Pearce, Registered Manager at Whitehaven Care Home

Thank you ever so much for your kind comments, we very much value your review and I will pass this on to the team. You are more than welcome for lunch at any time. Thank you.


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Review of

Whitehaven Care Home

from M R (Daughter of Resident) published on 27 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been happy with the level of care Mum is receiving. Our visits are not very often but the staff always seem helpful. Cannot comment on the food or drink as we have not been here during meal times. We were concerned about the smell on Mum's floor and know it is difficult but perhaps the carpets/floors
need disinfecting more often.

Reply from Callum Pearce, Registered Manager at Whitehaven Care Home

Thank you for your review, we welcome you to join us for lunch any day (with notice) to taste our resident chosen meals. I apologise you have noticed some poor odour in a bedroom, this will be rectified immediately and we will ensure this does not happen again.


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Review of

Whitehaven Care Home

from Janet N (Resident) published on 17 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very delighted. Thank you.

Reply from Callum Pearce, Registered Manager at Whitehaven Care Home

We really appreciate hearing what residents think about the care and support that is provided, we are glad that you are happy here. We thank you for your review.


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Review of

Whitehaven Care Home

from J S (Grandson of Resident) published on 12 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for their care and support for my granny. I think the staff work very hard and always make me feel special when I visit. You are all doing and superb job. Thank you.

Reply from Callum Pearce, Registered Manager at Whitehaven Care Home

Thank you ever so much for your glowing review; it is an absolute pleasure to look after your granny. I will cascade this down to the team and share your thanks with them all.


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Review of

Whitehaven Care Home

from Steven M (Resident) published on 22 July 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The food is lovely. Treated well. Looked after very well in general - I like it here.

Reply from Callum Pearce, Registered Manager at Whitehaven Care Home

We appreciate your comment and reviews, it is always nice to hear what residents think of the home. I will pass your feedback to the team. Thank you.


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Review of

Whitehaven Care Home

from Sue G (Daughter of Resident) published on 6 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was a resident at Whitehaven for over 8 years. I can honestly say mum was very well looked after here. She was very happy and loved the staff, the garden, the many parties, activities, and trips out. During the Covid lockdown, everything was done to keep the residents safe. It wasn't easy, but
the staff were amazing.

Reply from Callum Pearce, Registered Manager at Whitehaven Care Home

Thank you for your kind review, it was a pleasure to look after Mum and loved by all who met her. I will pass your kind comments on to the team. Thank you.


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Review of

Manor Farm House

from Jake C (Nephew of Resident) published on 24 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at 8 care homes for my aunt and as soon as we walked into Manor Farm it felt homely, warm and friendly. In the 4 years my aunt has been in Manor Farm she has been happy except for a short period after a management change and high staff turnover but she soon settled to new faces. We are very
grateful for their diligence in keeping COVID out. We are kept well informed and have no issues. Jacqueline has always been a challenging woman and the staff have been brilliant.

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Review of

Whitehaven Care Home

from Jacqui R (Niece of Resident) published on 20 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we would highly recommend Whitehaven Care Home. The manager and staff are all completely dedicated to the residents and treat them as their own family. During these strange times, it is reassuring to know they are kept safe and happy. When I visit, she always tells me how kind the staff
are and how she enjoys having a laugh with them. It truly is a home from home for them.

Reply from Callum Pearce, Registered Manager at Whitehaven Care Home

Thank you ever so much for such a generous review; it is very much appreciated and means a lot to us at Whitehaven. Your auntie is such a pleasure to look after, and we are so glad you are both happy with the care provided! I will let the team know what you have said.


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