Brunelcare in Somerset | 1 Care Home

Review of
Glastonbury Care Home
from Jonathan W (Friend of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

I'm thrilled to share a review of Glastonbury Care Home where my best friend stayed. The care home was absolutely fantastic. The staff there provided exceptional care and support making sure my best friend felt comfortable every step of the way. The facilities were well equipped and accessible allowing

residents to move around easily. The activities offered were very engaging and inclusive, creating a vibrant and welcoming atmosphere. The meals were not only delicious but also catered to various dietary needs showing a genuine dedication to the well-being of each resident. Overall the care home was wonderful.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback and I will pass this to our wonderful team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Denise S (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

The care and welfare of my father was exemplary. The nursing care was excellent and Dad loved them all, obviously couldn't recall names but called everyone Love/Sweetheart or Son. The treatment that was given gave me confidence and peace of mind for his safety. Communication was faultless. Nurses notified

me of any issues and health concerns they had also asking for permission of certain issues. Admin staff at the home itself were friendly and very very helpful if I had any queries.
Everyone old, and new, members of staff were always smiling and welcoming. One big happy family who was very welcoming and warm.
Therefore I would like to take this opportunity to thank them all and making my 94-year-old Dad happy in his later years before his death.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Many thanks for your kind words. I will pass this on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Alison W (Wife of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience

The care my husband received was excellent.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback, much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from R W (Son of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

My Mother was at Glastonbury for about 6 years before her recent death.
I found the home very caring and helpful throughout my mum's life there and I feel that we couldn't have found a better place for her. I wish all the staff well and thank them from the bottom of my heart for looking after her.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback and we will pass the feedback on to the team. It was a great pleasure to care for your mother for 6 years at Glastonbury care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from K H (Daughter of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience

Mum has lived at the home for over 4 years. Her needs have changed considerably and she now needs nursing care. The staff are amazing and the care and compassion both to mum and myself have made a such a difference to our lives. We were lucky to find you. Thank you so much.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for the kind feedback and support as always, much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Anna J (Wife of Resident) published on 17 October 2024

Submitted via Website • Report

Overall Experience

My husband had wonderful care in Westhay from admission to death. All the staff were amazing and so kind. Nothing was ever too much trouble and also dealt with him with a smile and a cheerful manner. I would highly recommend Glastonbury Care Home to anyone.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank You for your kind feedback and glad to know that we have managed to support your husband as per the expectations during his stay with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from G S (Daughter of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience

My elderly father has recently, spent a 2 week respite stay in the home. Right from my initial contact, the staff went above and beyond to accommodate his needs. He thoroughly enjoyed his stay and was extremely well cared for. Communication was excellent, and the staff worked together as a very resourceful,

happy team. They are so friendly and supportive and yet thoroughly professional and responsive. Senior management is very strong and leads their very capable, energetic staff. I wouldn't hesitate to recommend the home. We feel very grateful and very lucky to have such an amazing resource in our local community.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your valuable feedback. Much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Shelley W (Stepdaughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience

Outstanding care of my step mum, the staff are so friendly.
The smiles on their faces, you can see and feel they love their jobs.
You can feel the warmth, it's like a home from home, a warm inviting place.
Impeccable service, above and beyond.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback about your visit to Glastonbury Care Home. Glad to know that you are reassured about your relative's care in Glastonbury Care Home

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from H M (Friend of Resident) published on 18 July 2024

Submitted via Website • Report

Overall Experience

Hello Glastonbury Care Home,
Just a few lines to congratulate you all, but especially the staff that were on duty on Wednesday 3 July, whilst myself and another friend were visiting a resident.
The welcome, efficiency and overall professionalism was evident from the staff in every context. My initial

telephone calls, to arrange this visit, were dealt with in a manner that gave assurance. Thank you to - front of house so to speak - doing a great job! Our time spent with our friend was a joy but was enhanced by having a lovely setting and a delightful lunch to share together. Her team leader and his team were delightful.
Well done to you all - it's not easy to keep up this high standard. - but please do! A welcomed breath of fresh air. I hope that this message will be shared - from the manager to the respectful cleaner - you all have a vital role to play to make Glastonbury Care Home a home! Great.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind feedback in regards to your visit to Glastonbury Care Home. We are very glad to know that you had a great time during your visit

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Lynda F (Daughter-in-law of Resident) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience

I am very pleased that my mother-in-law is at Glastonbury Care Home, she is always very happy there. She loves the staff, the manager is always very good to help with anything you come to ask, he is a very kind person, at all times, also another member of staff in particular is very very good as well,

I really can't say any more.
I don't think I need to.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback. As always, you know where we are if you need any help

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Chris L (Son of Resident) published on 8 April 2024

Submitted via Website • Report

Overall Experience

My mother was a resident at Glastonbury Care Home (Brunelcare), first for respite care then permanently.
The home provided her with excellent care throughout. The staff were always very attentive and kind. The administration was very good.
My mother had hoped to stay in her own home but, once that

proved impossible, she was very happy indeed at Glastonbury.
I have no hesitation in recommending this home.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback, very much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Paul H (Son of Resident) published on 17 November 2023

Submitted via Website • Report

Overall Experience

My father has been at Glastonbury Care Home for over a year with dementia. The home has provided a safe and very caring space for him. All of the staff are cheerful and provide wonderful care and are always happy to discuss any of our worries or fears.
Our whole family is very happy with the professionalism

that the home provides. We are so glad we were able to get our father in the home.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your valuable feedback, it is much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Victoria R (Daughter of Resident) published on 27 October 2023

Submitted via Website • Report

Overall Experience

The care home may not be the most modern or beautifully furnished, but the care the staff give is of the best quality. I can’t stress enough how wonderful all the carers and support staff were during my dad’s stay. They were caring towards my father when he was feeling vulnerable and lonely and they

were reassuring to us, his family. Everyone from reception to cleaning, office staff as well as the staff on Dad’s wing, were friendly and helpful and always smiled and greeted you.
Dad enjoyed the food and although he wasn’t keen to join in there did seem to be plenty of activities going on.
When my dad passed away they were all so kind and I got lots of hugs, for which I was very grateful.

Reply from Edwin Jose, Manager at Glastonbury Care Home

Thank you for your kind feedback which is very appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Sheila A (Daughter of Resident) published on 19 October 2023

Submitted via Website • Report

Overall Experience

My father joined this excellent care home after several strokes, increasing mobility issues and being unable to cope at home. During his nine years here, he was treated as an individual, consistently given personal care and considerate attention and included (within reason) in the entertainment, even

when unable to be moved from his bed. During this time, I have never heard a cross word from the staff, their patience, respect and caring manner are always present.
As a family, we were always welcomed and offered a cuppa and updates and a room for Dad's birthday party! My mother used to stay for much of the day whilst she was alive, transferring from the hospital for the last few weeks of her life to be cared for and also near to dad. The home was a haven.
Thank you to all - a kind and caring place.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind words. Your review will be shared with the team. Please do pop in for a cup of tea and a chat when you can. We are always open to visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Geoff K (Husband of Resident) published on 18 October 2023

Submitted via Website • Report

Overall Experience

My wife became a resident in the care home in March 2019, suffering from Alzheimer’s Disease. The environment was a high priority in terms of the rooms and facilities, when reviewing homes, although important, I quickly realised the standard of care was far more important and outweighed my original

thoughts.
Especially over the last three years or so, with the change of management, the standard of care was outstanding. Nothing seemed to be too much trouble, and my wife was treated with respect and dignity at all times. This was most relevant when she sadly passed away in June 2023 - the care and respect shown to my wife and the immediate family at that time helped to ease a very emotional and upsetting day.
The people working in this care home will always be remembered for their help and support, not only to my wife but all my family as well. They have an extremely difficult job to do which they embrace with good humour and a smile. A heartbreaking time made easier with their help.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind feedback. We will continue to deliver high-quality care for our residents and support families and friends as a community.
Your feedback will be shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from A S (Daughter of Resident) published on 18 October 2023

Submitted via Website • Report

Overall Experience

My father was at Glastonbury Care Home from November 2014 until August 2023 when he passed away. First of all, he joined in with the activities, he enjoyed the singing and tried his best to play games with balloons and balls and I think he was happy to be there. Over time he became more unresponsive

to family and friends due to vascular dementia, but the carers always managed to get some response from him when we couldn't. They made great efforts to involve him with music and story CDs and talked to him, although not always getting any response. Overall, I think the care he received was good and I appreciate all that the staff did for him.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for your kind words, which are very much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from G D (Daughter of Resident) published on 18 October 2023

Submitted via Website • Report

Overall Experience

My father has been a resident at Glastonbury Care Home from December 2022. The rehabilitation team where he was placed for the first five weeks after his hospital stay were excellent and along with the management team fully assessed Dad's needs. They also reached out to external agencies to obtain further

diagnosis.
Dad clearly enjoys being at Glastonbury Care Home. His carers are compassionate, happy, and bring daily joy to Dad's life. They clearly enjoy what they do. Daily activities help Dad remain socialised with other residents. The food is amazing, with a changing, interesting menu. The team's communication is excellent and greatly appreciated as I live a distance away. I am kept informed with every aspect of Dad's care, there is a family meeting regularly for members to raise issues and a monthly newsletter summarising all the activities and events. You can reach out by phone, email, and visit personally any time. The main thing is Dad is well-cared for and happy because of the great team at Glastonbury Care Home.

Reply from Edwin Jose, Home Manager at Glastonbury Care Home

Thank you for the kind feedback. We will continue as a team to work closely with you and your dad, making sure he receives personalised quality care during his stay in Glastonbury care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Hilary P (Daughter of Resident) published on 27 January 2023

Submitted via Website • Report

Overall Experience

My 91-year-old mother was transferred here after two weeks in the hospital with pneumonia. She has struggled at home for some time, even with carers visiting 3 times daily and realised she could not return to the same situation. She was referred for reablement and was initially quite anxious but the

staff could not have been friendlier or more reassuring. She has been looked after with huge kindness and consideration for her needs.
I have visited frequently and been so impressed with the staff who seem to deal with every situation calmly and courteously. Christmas was wonderful, carol singing, panto costumes and lots of fun!
The home is warm and clean, the food is good with a choice to be made on the day. The hairdresser restored her bedraggled locks and morale and she even had a manicure and head massage from very kind volunteers.
Mum is moving to a care home near me and her friends so it will be easier to visit but I cannot thank you enough for helping her make the transition.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from Ann W (Wife of Resident) published on 22 December 2022

Submitted via Website • Report

Overall Experience

My husband was referred here for rehab after a spinal tumour was removed, he was fit enough for ongoing physio but not fit enough to come home. I was very frightened about him being sent to a care home and had visions of him sitting in a chair all day with the television running on a wall. Nothing could

have been further from the truth, I was completely wrong. He had the most wonderful care and the physiotherapy he received was first-class. The therapy he received was definitely the main incentive for his continued recovery. The rest of the staff were considerate of his profound deafness and cared for him in every way possible.
Thank you Glastonbury Care Home

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Glastonbury Care Home
from A P (Daughter of Resident) published on 11 February 2020

Submitted via Postal Card • Report

Overall Experience

After several weeks in between Yeovil and Taunton hospitals, we finally managed to secure a place at Glastonbury Care Home for my dad on 1st January. The home immediately has a warm and friendly atmosphere and that continued throughout dads stay. The managers, nurses and all the staff are helpful and

caring and particularly compassionate in my father's last days where he was treated with dignity and kindness. I only wish he could have spent more time here, but I do know that the time he did have he made the most of it and was happy and comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Home Owned by Brunelcare in Somerset

Brunelcare Locations in Somerset (1)

Brunelcare Reviews in Somerset (20)

Reviews Posted for members of Brunelcare

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Glastonbury Care Home

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers