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Care Homes Owned by Evolve Care Group in Somerset

8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Evolve Care Group in Somerset

Only the locations & reviews in Somerset for Evolve Care Group are showing below.

View the details of all 8 locations (with 179 reviews) owned by Evolve Care Group

Evolve Care Group Locations in Somerset (2)

 

2 Care Homes owned by Evolve Care Group in Somerset

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Catherine House Care Home

Cork Street, Frome BA11 1BL 

9.7 51 reviews
"Catherine House is an amazing care/nursing home facility where my husband with severe vascular dementia has been a resident now for nearly…"   Read all 51 reviews
Location Type Care Home

Catherine House Care Home offers residential, nursing and dementia care to up to 67 people. The home is located in the historic market town of Frome, Somerset. Each resident has their own cosy, well-equipped bedroom. Communal features include an on-site… Read more about Catherine House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 67 Rooms
Frome Nursing Home

Styles Hill, Frome BA11 5JR 

8.2 12 reviews
"My dad was very well cared for at the nursing home. The staff were very kind, helpful, thoughtful and very loving towards my dad. He was a…"   Read all 12 reviews
Location Type Care Home

Set in the picturesque market town of Frome and located in the breath-taking Somerset countryside, Frome Nursing Home is a home for people with a wide range of residential and nursing needs. The whole team at Frome have undertaken the in-house Evolve… Read more about Frome Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 60 Rooms

Evolve Care Group Reviews in Somerset (63)

8.6
Evolve Care Group has a Group Review Score of 8.6 (8.639) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Evolve Care Group must have a Review Score.

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Review of

Catherine House Care Home

from E B (Wife of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Catherine House is an amazing care/nursing home facility where my husband with severe vascular dementia has been a resident now for nearly a year.
I cannot praise the home highly enough. Across the board from fantastic nursing staff, care assistants, managers, and admin to catering and maintenance
services!
They all deliver professional service and are important to such support and friendship to family members, like me with kindness and always a smile. Truly a fantastic team and should be applauded.

Reply from Esme, Marketing Department at Catherine House Care Home

Thank you for your kind words. We're so pleased to hear that Catherine House has provided the care and support your husband needs. Our team works hard to create a professional, and compassionate environment, and your appreciation means a lot. Your support motivates us to keep delivering the best care possible. Thanks again for your thoughtful review!


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Review of

Catherine House Care Home

from Sally W (Wife of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good feeling when you walk in. Had excellent viewing on first visit with everything shown and explained. Pleased able to take my husband's personal things in before he arrived as helped him to settle. All the staff friendly and very helpful, nothing too much trouble. Felt they spent time getting to
know my husband's way. Lounge and dining room have a nice relaxed feel, no pressure to use. Excellent care home.

Reply from Esme, Marketing Department at Catherine House Care Home

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you had a positive first impression and that our team made the transition as smooth as possible for your husband. Your feedback means a lot to us, and we will share your lovely comments with the team. If there's ever anything more we can do to support you both, please don't hesitate to reach out.


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Review of

Frome Nursing Home

from M W (Sister of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister been here 2 years and in the two years a lot has been achieved with her. The staff attempted well with her conditions such as Down syndrome. We all had a learning experience with myself with dementia and staff with my sister having Down syndrome and I'm happy to say the right choice was made
for my sister to come here because even know mistakes have happened both sides they have been felt with quickly and has put my sister best interest first. She has come from knocking on deaths doors and is now a happy bubbly person as she always was, and that's thanks to the staff. Determination to make sure she was well monitored and looked after.

Reply from Esme, Communications Team at Frome Nursing Home

Thank you for your kind words and trust in our care; knowing we've made a positive difference in your sister's life means so much. All the best


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Review of

Frome Nursing Home

from Jackie I (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was very well cared for at the nursing home. The staff were very kind, helpful, thoughtful and very loving towards my dad. He was a bit of a character, was cheeky, mischievous and had a lot of fun with the staff. They make sure that the residents eat well, have things to do if they want to and
have entertainment put on by others.

Reply from Esme, Communications Team at Frome Nursing Home

Thank you so much for your kind words. We're delighted to hear that your dad felt so well cared for and that he could share his wonderful character and cheeky humour with our team. It's truly heartwarming to know he enjoyed his time with us. Your feedback means a lot to all of us here. Regards Communications Team.


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Review of

Catherine House Care Home

from Margot C (Wife of Resident) published on 12 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband lived at Catherine House for 5 years 6 months before his death three weeks ago.
He enjoyed living there and was well cared for by kind and cheerful staff.
For the last 2 months of his life, he suffered from cancer and it is about this time I want to submit a review.
I am so grateful to
the manager and her staff that those months were spent with them. He was not just cared for but cared about and so was I.
The family atmosphere in the home helped us through a very difficult time. The skill and professionalism of the manager are only matched by her compassion.
His physical needs were met in a truly caring manner and he was treated with respect and a genuine desire to do the very best for him.
I will always be grateful for the end-of-life care he received at Catherine House and for those who gave it.

Reply from Esme Barry, Marketing Department at Catherine House Care Home

Such kind words! We are so glad to have supported your husband, thank you.


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Review of

Catherine House Care Home

from H C (Daughter of Resident) published on 4 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm writing this review after 3 months of experience at Catherine House as my Mother's 'forever home'. Older care and dementia is challenging, to say the least, however, I have found Catherine House treats people as individuals, with respect, and giving them agency as much as possible within the scope
of providing safe care.
There is a can-do and flexible attitude, from a basis of deep knowledge, with active leadership teams, and a compassionate, personable care team. Activities don't apply so much in my case, at this time, but I will happily re-review at a later stage. As a family we are reassured in the knowledge our mother is being well cared for, is safe, and is in a place that will support her individual needs every step of the way.

Reply from Marketing Department, Marketing Department at Catherine House Care Home

Thank you for such kind words, they mean a lot to us!


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Review of

Catherine House Care Home

from Jackie H (Daughter of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Catherine House in November 2023 with my dad because they could no longer manage at home, dad died in December 2023 and I was not sure how Mum would cope. They had been married for 68 years and did everything together.
The staff at Catherine House were amazing with Mum, they were there
if she wanted to talk, and she had the opportunity to join in with activities or stay in her room. Gradually she has come out of herself, she is now joining in and going out on excursions. They held a fete in March and I helped Mum run the Tombola we had a great day.
I am completely relaxed knowing Mum is safe, well looked after, and happy, it is a pleasure to visit the home, the staff always make me feel welcome and part of the team. I have made friends with some of the other family members (which is a brilliant name rather than calling them residents). Thank you to all the staff at Catherine House, I know I have made the right choice.

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Review of

Catherine House Care Home

from T B (Daughter of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In December, Mum stayed at Catherine House for 4 weeks of convalescent care. On her arrival, the building looked so homely and festive; there was even a brass band playing Christmas carols! Mum had the opportunity to take part in activities and social events and the very pleasant surprise of a visit
from Santa, complete with a pressie on Christmas morning, plus a fabulous Christmas lunch, etc. The camaraderie between the staff was very evident to see, which in turn creates a friendly and cheerful atmosphere within the home. All staff were respectful, thoughtful and nothing seemed to be too much trouble. Mum enjoyed the meals and the banter with staff as well as other residents ensuring a relaxed and enjoyable time. Thank you to all at Catherine House, for your kind care.

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Review of

Catherine House Care Home

from Jane P (Power of Attorney of Resident) published on 7 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, the staff have always been very friendly and helpful towards me. I have witnessed them interact with my stepdad and have always been impressed with their patience and skill in dealing with people who have dementia.
On his 90th birthday, staff set up the big screen to play one of
his favourite DVDs, I can’t thank them enough for the effort they put in to make his day special, he genuinely had a lovely day.

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Review of

Catherine House Care Home

from Barbara P (Daughter of Resident) published on 13 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident of Catherine House for over two years. The staff are wonderful - cheerful, friendly, caring and attentive, as well as welcoming to visitors. Mum's accommodation is always really clean and fresh. Mum enjoys the food and there is always a morning/afternoon tea 'treat' from the
kitchen. The staff seem to work well as a supportive and cooperative team. My family is very grateful to them.

Reply from Cammi, Marketing Department at Catherine House Care Home

Hi there, what kind words! We are so glad to support your mum and that she is enjoying the food and the environment. Thank you so much, we are very grateful.


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Review of

Catherine House Care Home

from Susan L (Daughter of Resident) published on 24 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so pleasantly surprised to find that my father had been invited to stay in the care of Catherine House Care Home. The care from the staff is wonderful and I know my dad feels happy where he is because of the staff's gentle care and plus he just loves the food. He also loves the garden at the end
of the corridor, which has been well looked after. My dad feels safe and well attended to. I have a great relationship with the staff every time I come to take my dad out in the chair for a walk alongside the Frome River. If ever I need help about anything related to my dad, the staff are always ready to assist. Sometimes there are many unsung angels out there and some of them are working in Catherine House Care Home. Thank you.

Reply from Cammi, Marketing Department at Catherine House Care Home

Hi there, thank you so much for your kind words! We are so glad that your father has settled so well and is enjoying the food and garden. I will be sure to share this with the team, we really appreciate it. Kind regards.


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Review of

Catherine House Care Home

from Stella H (Wife of Resident) published on 14 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering Catherine House I was impressed with how clean and bright everything looked. I was nervous for my husband but need not have worried. All the staff were kind, helpful and very professional. The room itself was very clean with all the facilities my husband would need. Nothing was too much
trouble for anyone to help us.

Reply from Cammi, Marketing Department at Catherine House Care Home

Thank you so much for your kind words! We really appreciate it and are glad we could ease your worries. Kind regards.


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Review of

Frome Nursing Home

from Margaret Y (Daughter of Resident) published on 7 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for the last 6 months. I was very anxious and upset about her moving in as I’d had no experience with care homes but the staff have always been so kind to mum and me that I’m sure it’s made the whole experience more bearable. Thank you all for your care and kindness.

Reply from Cammi, Marketing Department at Frome Nursing Home

Thank you so much for your kind words. We are here to support you and your mum through this experience. Warm regards


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Review of

Catherine House Care Home

from Caroline P (Friend of Resident) published on 28 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and will do anything for you. I visit most days, they all know me and tell me how things are going. I'm pleased with the service but my friend will say otherwise. Sometimes I think they must be short of staff as for ringing the bell for help. The lights could be brighter
in rooms. And when hot, maybe fans in the room.

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Review of

Catherine House Care Home

from Paul H (Son of Resident) published on 9 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father finally left the building on Monday 22nd May 2023. His seventeen months stay at the care home started with Covid still around. The staff were always helpful and obliging. My father's needs were met and I was so grateful for their swift actions in getting me there for his final moments. The
compassion shown was so comforting.

Reply from Sian Harris, Group Manager at Catherine House Care Home

Thanking you for such kind words, from all of us at Catherine House.


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Review of

Catherine House Care Home

from Stephen H (Son of Resident) published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entrance, I find the home clean and tidy, staff are polite and will do anything for you. Always to hand when called to assist my mum who is now 86 years of age.

Reply from Cammi, Marketing Department at Catherine House Care Home

Hi there,
Thank you so much for your kind words! We really appreciate it here at Catherine House.
Kind regards,
Cammi.


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Review of

Catherine House Care Home

from Roseanne J (Daughter of Resident) published on 14 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've always liked Catherine House Care Home because there is a very genuine caring nature of each resident coming from the manager, nursing and care staff. I have seen my dad feeling a lot more relaxed and I am safe in the knowledge that he is not only well cared for but that the staff genuinely like
my dad and work to promote his individual needs. I feel that staff have kept me abreast of any changes in Dad's care plan and even his spiritual needs are cared for.

Reply from Cammi, Marketing Department at Catherine House Care Home

Hi Roseanne,
Thank you so much for your lovely feedback! It truly means a lot to us at Catherine House.


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Review of

Catherine House Care Home

from Jo J (Friend of Resident) published on 22 December 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful Home, with great staff. Always welcoming and kind to me. Much better than it used to be in the home. Christmas has been set up in the courtyard and looks absolutely lovely. Very nice to see the effort on the first floor.

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Review of

Catherine House Care Home

from Chris H (Husband of Resident) published on 30 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, I can only say that the experience has been excellent. The staff are very friendly and helpful and the manager is fantastic. They all care for my wife's every need, even though she can be difficult at times. I have no worries about the love and care my wife receives.

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Review of

Catherine House Care Home

from Steven E (Friend of Resident) published on 28 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Catherine House Care Home is a very warm and friendly environment. The staff work hard to keep everyone safe and happy.
Plenty of activities happening all the time and many get involved.
The food variety is ok and to a good standard.

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Awards / Recognitions (1)

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