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Care Homes Owned by Fig Tree Dementia Care in North Somerset

9.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Fig Tree Dementia Care in North Somerset

Only the locations & reviews in North Somerset for Fig Tree Dementia Care are showing below.

View the details of all 3 locations (with 74 reviews) owned by Fig Tree Dementia Care

Fig Tree Dementia Care Locations in North Somerset (3)

 

3 Care Homes owned by Fig Tree Dementia Care in North Somerset

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Heathwood

9/11 Trewartha Park, Weston-super-Mare BS23 2RP 

10 42 reviews
"My Mum had been at Heathwood for just over 2 years. During this time I have nothing but praise for all the staff, from the cleaners who…"   Read all 42 reviews
Location Type Care Home

Heathwood is a well thought of specialist dementia care home. It has a lively and fun atmosphere but also plenty of space for quiet contemplation. They have designed the interior to feel like home. The gardens are safe, easily accessible at all times… Read more about Heathwood

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 29 Rooms from £1,000 / week
Fig House

16 Cecil Road, Weston-super-Mare BS23 2NT 

9.0 18 reviews
"I would highly recommend Fig House. It felt like a home not an institution. The carers were all friendly and welcoming.The residents were…"   Read all 18 reviews
Location Type Care Home

Fig House believe in living well with Dementia. Staff try to create an atmosphere which is encouraging and caring, as well as being fun. Using 16 years' dementia care experience, professionals have created what they think is the perfect combination of… Read more about Fig House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 26 Rooms from £1,000 / week
Alice House

6-8 Queen's Road, Weston-super-Mare BS23 2LQ 

8.2 14 reviews
"My father hasn't been there very long and has come from London. It has taken him a while to settle in but he's definitely getting there. He…"   Read all 14 reviews
Location Type Care Home

Alice House is situated on the quiet Weston hillside close to town and overlooking Grove Park, offering specialist dementia care in a small home environment. The intention is to ensure that wherever possible all residents enjoy normal life experiences… Read more about Alice House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 32 Rooms from £1,000 / week

Fig Tree Dementia Care Reviews in North Somerset (74)

9.1
Fig Tree Dementia Care has a Group Review Score of 9.1 (9.057) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fig Tree Dementia Care must have a Review Score.

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Review of

Heathwood

from Sarah T (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum had been at Heathwood for just over 2 years. During this time I have nothing but praise for all the staff, from the cleaners who keep the home clean and tidy, the clean clothes that are returned daily, the chefs and of course all the care staff. The food is homecooked and always plentiful, the
homemade cakes are amazing and definitely something my Mum was very keen on. The garden was a calm and nice space to sit in the sun with plenty of shade available when needed. The singer that visits on a Tuesday afternoon is always popular and you can see that the residents really enjoy the music. If Mum was unwell they would always contact the GP quickly and contact the family to make us aware.
My Mum was never one for joining in if activities were on, the staff would always try, but she preferred to sit and watch. As Mums dementia declined she could be difficult to deal with, but the staff were always patient and allowed Mum to do things in her own time, including a lye in! A home from home!

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Review of

Fig House

from S T (Daughter of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Fig House. It felt like a home not an institution. The carers were all friendly and welcoming.The residents were all treated as individuals and were supported in all their activities. Management were very present around the home and knew all their residents well. My mum was
only there for a short time before she died. They managed the whole situation beautifully and and I was very glad that her last days were there both for mum and me.

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Review of

Fig House

from E L (Daughter of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Fig House for 4 years during that time she was well cared for by all the staff. They were not just caring they were also compassionate, which mattered enormously through daily activities and entertainment. She enjoyed a good quality of life she was always so positive in her comments about
her surroundings, and the staff. Her dignity was paramount to them and her individuality. I am so grateful we chose Fig House. Thank you all.

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Review of

Heathwood

from A P (Daughter of Resident) published on 19 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into Heathwood for respite when it was lockdown, and when Mum became more unwell in January 2023, Mum went from hospital into Heathwood again for respite. After a best interest meeting, it was decided Mum needed full-time care. We chose to keep Mum in Heathwood because of the amazing team
that work here and the facilities. I have been in care homes that have no tea-making facilities where residents can help themselves. They also have lots of activities.

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Review of

Heathwood

from M S (Daughter of Resident) published on 19 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and accommodating, always happy to help with a problem, nothing ever too much trouble. Food is amazing especially cup cakes on a Tuesday afternoon when we visit.

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Review of

Heathwood

from L S (Granddaughter of Resident) published on 8 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They look after my nan very well, very caring and when I am upset they look after me and my young son, they let him play games with my nan.

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Review of

Heathwood

from M K (Friend of Resident) published on 8 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is content, never mentions home, always clean, well dressed and has improved physically since being in here.

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Review of

Heathwood

from Jill H (Wife of Resident) published on 30 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is amazing and always available to help and answer any questions. All the staff are excellent, and treat all residents with respect and dignity. Nothing is too much trouble. Like one big happy family. Relatives/visitors are always made to feel welcome. There are activities to keep residents
interested. Rooms are extremely good. Meals are all home-cooked and first-class. Homemade cakes every afternoon with tea and coffee. The garden is lovely and accessible to all at any time. I am always kept fully informed about everything to do with my husband. The care and understanding is second to none. Recommend Heathwood 100%. Would choose no other care home.

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Review of

Heathwood

from Cliff T (Son-in-law of Resident) published on 23 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Heathwood is a wonderful home to live in. It is fresh, clean, homely, and friendly, with amazing staff who treat every resident with respect and lots of love and as individuals with their own needs. It's a very happy place with a lovely atmosphere. My father-in-law is very well looked after and is thriving.
He has been there nearly four years, and his words are 'I'm content and happy. The food is excellent, and I'm so well looked after.' The manager treats everyone as her own family, as does the deputy, and nothing is too much trouble. Each member of staff across the whole home is efficient, warm and friendly, and you can see how fond they are of every resident and all love what they do. Myself and my wife and all the family have always been made so welcome, in fact, my wife calls it her 2nd home. We are so grateful for everything they do. The great-grandchildren are making so many memories there with their grandad; they enjoy their visits, especially the parties. I would recommend Heathwood 100% to anyone.

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Review of

Heathwood

from Lesley T (Daughter of Resident) published on 18 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum sadly passed away recently and the love, care, dignity and patience shown by the manager and her staff was absolutely amazing. They are remarkable and also looked after me with so much compassion and love. I'm truly grateful Mum spent her final years at Heathwood with my dad who they are now
helping through his grieving process. They are truly wonderful and the manager goes above and beyond for her residents. I can never thank them enough.

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Review of

Alice House

from Claire V (Daughter of Resident) published on 14 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father hasn't been there very long and has come from London. It has taken him a while to settle in but he's definitely getting there. He likes to help out with washing up etc., I like how they encourage the service users to participate in day-to-day activities to help with keeping their independence.
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have been so helpful and kind, they have taken the time to get to know my father and his needs. He has already made friends with other service users and the staff.
We knew, as a family, that this was the place for him and could cater for his needs, couldn't have wished for a better place for him to be.
They have activities, dancing, parties, singers in and a minibus to go out which my father looks forward to.

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Review of

Alice House

from Nick R (Son of Resident) published on 20 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been impressed by the compassion, commitment and professionalism of the staff - they are exceptional - two, in particular, have stood out for me, but all the staff have been excellent. The home is well organised. It's closed to visitors during meal times when staff help people like my mother -
endorse this approach 100%. The gardens are nice. Rooms are nice. Entertainment and engagement are good.

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Review of

Fig House

from J S (Daughter of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased to see my mother happy. I live far away and your staff treat her like she belongs.
Although my mother doesn't know where she is I reassure her she is now on holiday for the rest of her life.
No worries - that's an Australian saying.

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Review of

Heathwood

from D G (Friend of Resident) published on 12 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my dearest friend received was amazing. The staff, especially the manager and one other were completely amazing and extremely professional. The understanding of my friend's condition was also prevalent. I could not recommend Heathwood enough. My husband and I are very grateful for how
our dear friend was cared for until she left the home and went to the hospital where she passed away peacefully.

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Review of

Heathwood

from John B (Son of Resident) published on 23 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Heathwood is a well run home. The managers are efficient and are always available. There really is a lovely homely atmosphere and you are made to feel very welcome by all the staff. My Mother's room is always extremely clean. The staff are excellent and go out of their way to care for the residents.
At times it's like a party atmosphere. The garden is lovely with shaded and sunny areas. The kettle is always on for tea or coffee. Always a choice of homecooked food which my Mother enjoys! She says she is really happy and the staff are like angels.

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Review of

Heathwood

from Edith B (Resident) assisted by family/friend published on 21 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is excellent. The staff are lovely. The home is really kept clean. The food is excellent, choice of food. Entertainment is good. All my washing and ironing is done for me. The staff are kind and gentle and they have a great sense of humour. The garden is lovely to sit in and it has plenty
of shade. We have our own dog. I am very happy here.

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Review of

Heathwood

from Scott G (Friend of Resident) published on 21 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and managemnt team are excellent and my friend is very well cared for. There have been challenging times but the whole team have been highly professional. The room is ample for my friend's needs. My friend enjoys the food provided although she is never really hungry, she is promoted to eat.
My friend likes the experience of the home as she feels she couldn't cope on her own.

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Review of

Fig House

from David P (Son of Resident) published on 11 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the really caring team at Fig House, everyone we've met has been so warm and caring toward Mum. She always said she didn't want to live in a home but she is settled and happy it's wonderful to see she is clean and tidy and enjoying great relationships with the team

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Review of

Heathwood

from B E (Son of Resident) published on 8 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very helpful and understanding with both family of residents and the residents themselves. Also, nothing is too much trouble, overall a fantastic home. I would definitely recommend this care home as they are always there to help with any questions or queries.

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Review of

Heathwood

from Sue H (Daughter of Resident) published on 20 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum had to go into a "home", I was heartbroken and very worried as I really didn't like any residential care home that I had been to visit. My mind soon changed when I spent time with Mum. The love and care that were shown to Mum were exemplary, and they went out of their way to try and help
her to be happy. Because of this, she grew to love than as well - what a wonderful group of people they are.

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Fig Tree Dementia Care in North Somerset

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