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Care Homes Owned by Charis House Ltd

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Charis House Ltd
Charis House Ltd run two stylish care accommodations in the South West of England, Gardenia Court and Jasmine Court, which both adhere to a care philosophy based around achieving personalised provision within a comfortable and pleasant social atmosphere.

All carers are carefully selected and experience on-going training as part of the company's commitment to long-term excellence, applicable for a wide range of nursing needs.

Charis House Ltd Locations (2)

 

2 Care Homes owned by Charis House Ltd

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Jasmine Court Nursing Home

13 Park Place, Weston-super-Mare BS23 2BA 

9.8 56 reviews
"My mother was resident at Jasmine Court for 4 years since the death of her husband. It was apparent that he had done a great deal for her…"   Read all 56 reviews
Location Type Care Home

Jasmine Court is a 24 bedded Nursing Home, which is beautifully situated, overlooking sea views from the front of the home. They have a level access enabling residents to be able to peruse the promenade, visit local shops, enjoy refreshments at a local… Read more about Jasmine Court Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 24 Rooms from £1,300 / week
Gardenia Court Nursing Home

21 Uphill Road North, Weston-super-Mare BS23 4NG 

9.8 59 reviews
"My mother joined you in January 2025 and quickly settled in albeit getting used to her new surroundings was initially difficult. I found…"   Read all 59 reviews
Location Type Care Home

Gardenia Court is a 29 bedded nursing home, which is situated south of the town centre. They have a level access enabling residents to be able to peruse the promenade, visit local shops, enjoy refreshments at a local café, or attend a local church of… Read more about Gardenia Court Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Detention under Mental Health Act
  • Younger Adults
  • 29 Rooms from £1,300 / week

Charis House Ltd Reviews (115)

9.8
Charis House Ltd has a Group Review Score of 9.8 (9.811) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Charis House Ltd must have a Review Score.

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Review of

Jasmine Court Nursing Home

from Chris M (Wife of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

18 years after easing my Mum's passing, 4 years since that of a dear friend and now my loving husband. Personnel have changed but the loving, compassion, cooking and exemplary care continue. Thank you for the kindness shown to us over recent months and don't ever change. 

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Review of

Jasmine Court Nursing Home

from Simon G (Son of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident at Jasmine Court for 4 years since the death of her husband. It was apparent that he had done a great deal for her while they both lived at home and that she was not capable of supporting herself. Jasmine Court were very kind - they made her comfortable and looked after her very
well. She soon required constant care and 24 hour observation which they provided without fuss or question. There was always a doctor available to advise each time there was an instance of infectious disease in the home and we were always notified. Her stay included the Covid-19 period, during which time strict precautions were taken with visitors but at no time did we feel unwelcome. Mum's heath declined significantly in her final 12 months and we knew the staff were concerned for her, especially as she was bed-bound and couldn't join activities or socialise. Her passing was managed with dignity and care - I'm sure she would join in my appreciation for the care and support she received.

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Review of

Gardenia Court Nursing Home

from Colin S (Son of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother joined you in January 2025 and quickly settled in albeit getting used to her new surroundings was initially difficult. I found the management and staff to be extremely pleasant and knowledgeable and provided a clean healthy environemtn for its residents. Although my mother was only with you
for a short time I felt assured she was well looked after and comfortable.

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Review of

Gardenia Court Nursing Home

from Tina L (Daughter of Resident) published on 25 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank the whole team of Gardenia Court Nursing Home who were so kind and caring with our dad during his end-of-life care. They were all so compassionate, ensuring he felt safe and cared for with empathy and dignity. Thank you once again from all the family.

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Review of

Jasmine Court Nursing Home

from Elaine M (Wife of Resident) published on 25 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident of Jasmine Court for over two years until his recent death. The home is clean and warm but what makes it exceptional is the staff. The manager is a treasure and the whole team are friendly and welcoming.
My husband was bedridden and suffered with advanced vascular dementia
so wasn't always easy but he had the very best care - we couldn't have found better.
They cared for us as a family, particularly at the end, and went over and beyond in their support of us all.
I am extremely grateful to them all and would highly recommend Jasmine Court to anyone who is looking for dedicated care for their loved one.

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Review of

Jasmine Court Nursing Home

from Sharon H (Daughter of Resident) published on 25 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was living in Jasmine Court for several years, unfortunately he suffered with severe dementia and was bedridden but I always knew he was cared for to a very high standard.
All of the staff were friendly and welcoming when we visited and supported us through my dad's declining condition.
It
may not be modern but as someone who has worked in care homes that's not what I was looking for. I wanted a care home that put their residents needs first and actually cared for their residents. And that's exactly what I got.
The manager is an absolute gem and I could not praise her or all of the staff highly enough.
My dad recently passed away here and the staff supported us throughout going above and beyond nothing was too much trouble.
Highly recommend Jasmine Court and I hope this goes someway to thanking them for the care and support they so kindly gave my dad and us all as a family.

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Review of

Jasmine Court Nursing Home

from Sue C (Daughter of Resident) published on 25 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Shortly after dad went into Jasmine Court it quickly became evident nothing is too much for all the staff and he was made to feel at home and all his needs taken care of.
We cannot express enough how amazing Jasmine Court have been looking after dad during his time with them as well as making us
feel welcome during our visits.
All the staff always seemed to go over and above to make sure dad was cared for, loved and included in everything which took part there.
Jasmine Court became his home for the final months of his life and we will be forever grateful to everyone there for looking after him (and us) so amazingly during his time there.
Jasmine Court is by far the best nursing home we have visited and we would not hesitate to recommend it as a safe, comfortable and welcoming place for anyone's loved ones who need care.
Thank you from the bottom of our hearts to all the staff for caring so well for dad as you did, we are truly grateful.

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Review of

Gardenia Court Nursing Home

from Di M (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Gardinia Court have cared for my mum and brought her back to us with their love and kindness. Mum is so happy there! The Christmas party was fantastic with music, dancing and singing, a raffle and amazing food.
Every week they do something with the residents and daily physio has really
made a difference to Mum.
We can't thank them enough!

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Review of

Jasmine Court Nursing Home

from Brigitte F (Daughter of Resident) published on 11 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Jasmine Court enough.
My mum was resident here for the last year and in that time was shown the utmost care and attention with nothing being too much trouble for the staff who always seemed so willing to go above and beyond what was necessary. Every effort was made to
put her well-being a top priority.
Mum was always treated with the greatest respect, even when at times, she could be challenging.
I will be forever grateful that the staff at Jasmine Court looked after my mum when it was no longer possible for her to stay at home. They all made her, and us, feel so welcome and you became an additional part of our family.

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Review of

Gardenia Court Nursing Home

from Joy L (Daughter of Resident) published on 17 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father received excellent attention from a friendly, dedicated team of carers.

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Review of

Gardenia Court Nursing Home

from Bob C (Brother of Resident) published on 17 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been and still are visitors to at least five care/nursing homes over the last five or six years. So far this is probably the best out of all of them and would recommend Gardenia Court to any of our friends or relatives.

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Review of

Jasmine Court Nursing Home

from Jakki W (Daughter of Resident) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough my gratitude to one staff member in particular and all the staff at Jasmine Court Nursing Home for the tender and loving care they gave to my mum. I would highly recommend Jasmine Court from the care to the well thought out menus.

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Review of

Gardenia Court Nursing Home

from C B (Daughter of Resident) published on 10 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a month in hospital my father was sent to Gardinia Court. He was sent to the first available place. We felt very lucky that he was sent there. The staff were so kind and caring and kept us up to date with how he was doing. I would highly recommend the home.

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Review of

Gardenia Court Nursing Home

from Debbie J (Daughter of Resident) published on 3 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The managers of Gardenia Court and staff looked after Dad so well, I cannot recommend them highly enough. We visited the home regularly and there was always plenty of staff available to talk to if we needed to and we were grateful to have the offer of a tea or coffee. He was always clean and looked
well cared for and the interaction between Dad and the staff was lovely to see. When Dad was able to enjoy his food it looked really tasty and smelt wonderful. His care at the end of life was wonderful and they kept us informed of his health at every stage. I would like to send my heartfelt thanks and gratitude to all the staff, using their skill, experience and compassion looked after Dad so well with kindness.

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Review of

Gardenia Court Nursing Home

from Andy L (Son of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very pleased with the service provided to my father during his 9-month stay. The staff showed him care, compassion and understanding which is not always easy for someone approaching their 100th birthday. Thank you everyone at Gardenia and I am pleased to be able to recommend you to others.

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Review of

Jasmine Court Nursing Home

from A I (Son of Resident) published on 12 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent almost two months at Jasmine Court, initially receiving care which then led onto palliative care. Throughout her stay, Mum seemed happy and relaxed. Whilst she was able, she spent her time in the lounge, looking at the Weston Super Mare seafront. She loved Weston, the view was important
to her and always brought her peace. Jasmine Court has a warm, almost family feel, and you feel this when you enter, from the warm smile and offer of a cup of tea, from whoever meets you at the door. This level of care is evident throughout the home, the staff are engaging, often seen in the lounge talking to the residents. The home in general is clean and tidy always as are the resident's rooms. The one thing that always got mentioned by those that visited Mum, was that "It doesn't smell like a home!" Which speaks volumes in itself. My mum, is now at peace, although it is a sad time for us all, I would like to thank the team for making her stay calm, comfortable, and dignified. Thank you.

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Review of

Gardenia Court Nursing Home

from T V (Wife of Resident) published on 6 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is always clean and very well cared for, the staff are always bringing around drinks for all the residents and biscuits which they all enjoy and they take great care and respect when dealing with everyone. The room he is in is always spotless and he washed and all his clothes and bedding
are wonderful. He is happy there, they go above and beyond. If you have any worries, they are dealt with immediately.

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Review of

Jasmine Court Nursing Home

from W W (Daughter of Resident) published on 23 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Mum received was excellent. Jasmine Court has a homely feel and all the staff were caring and happy.
The manager was always available should she be needed and was extremely approachable and caring. I would highly recommend this care home as they truly do care.

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Review of

Gardenia Court Nursing Home

from Mike B (Son of Resident) published on 20 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review relates to the incredible support that the manager and the team have given to me since my father's recent death. But also to the outstanding care and dedication they showed during the 10+ years for which he was a resident.

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Review of

Jasmine Court Nursing Home

from Alan J (Son of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were so caring, compassionate, and professional at all times.
My father was always kept clean shaven, washed, hair, nails, and clothes nicely presented.
Staff were attentive to his needs sharing valuable information daily.
On entry, the staff explained the process of his care package
and provided a tour of the home, including the excellent kitchen. His room was freshly painted comfortable chairs, and plenty of blankets.
They provided a welcome pack with essential information which reassured us about his care.
When he passed away the staff couldn't be more supportive.
Such a lovely friendly environment.
Thank you.

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Awards / Recognitions (1)

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Frequently Asked Questions about Charis House Ltd

How many Care Homes does Charis House Ltd own?

Charis House Ltd own 2 Care Homes.

Which Charis House Ltd Care Homes have the highest review score?

Jasmine Court Nursing Home & Gardenia Court Nursing Home have the highest review score.
Charis House Ltd in North Somerset

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