125 Long Ashton Road, Long Ashton, Bristol BS41 9JE
101 Gloucester Road, Manor Road, Abbots Leigh, Malmesbury SN16 0AJ
Manor Road, Abbots Leigh, Bristol BS8 3RP
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Reply from Kathy Bauer, Manager at Abbots Leigh Manor Nursing Home
On behalf of all the team here at Abbots Leigh Manor thank you for your kind words.
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Reply from dw gillespie, Manager at Abbots Leigh Manor Nursing Home
On behalf of all the team here at Abbots Leigh Manor thank you for your kind words.
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Reply from D Gillespie, Nominated Individual at Abbots Leigh Manor Nursing Home
Thank you for leaving a review. We are pleased to hear that you are glad your mother is cared for at Abbots Leigh Manor but we are disappointed to hear that she 'moans' to you because she tells us that she's happy to be with us. Your mother joins in with our activities most days but if she decides to stay in her room we must respect her wish to do so but we encourage her to attend activities whenever she's in the mood. Our cook has regular conversations with your mother about her food likes and dislikes and your mother tells us that she's happy with the meals she receives but we will continue to engage with her about her food choices. We give your mother small portions because that's what she requests.
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Submitted via Website • Report
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Submitted via Postal Card • Report
Reply from D W Gillespie, Manager at Stainsbridge House
Thank you so much for your kind words. It is always our pleasure to look after your loved ones with great care, compassion and respect. Thank you.
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Reply from dw gillespie, Manager at Stainsbridge House
Thank you very much for your kind words. This is much appreciated.
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Reply from Maria Mathias, Manager at Lampton House
Thank you for your kind review. It was a pleasure caring for your father in his final days.
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Reply from Kathy Bauer, Manager at Abbots Leigh Manor Nursing Home
Thank you for your kind words. It was a pleasure looking after your mother and we appreciated your support throughout.
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Submitted via Postal Card • Report
Reply from Mandy McNally, Manager at Stainsbridge House
Thanks for your kind words and support. It has always been a pleasure to care for your husband.
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Submitted via Postal Card • Report
Reply from Mandy McNally, Manager at Stainsbridge House
Thank you for your kind words. We appreciate your support.
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Submitted via Website • Report
Reply from Maria Mathias, Manager at Lampton House
Thanks for your kind review. It was a pleasure caring for your mother, and everyone at Lampton House appreciated your family support throughout her time with us. I hope our old lift did not impact on your mother's well-being too much, but I'm pleased to say that a new one is being installed next week. I also accept your comments about cleanliness which is why over the last couple of months, I have focussed on the performance of our housekeeping team.
Kind regards.
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Submitted via Website • Report
Reply from Annie Clough, Manager at Lampton House
Thank you for your kind review. It was a pleasure caring for your lovely mother for the last 3 years. Thank you for all your support.
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Submitted via Website • Report
Reply from Mandy McNally, Manager at Stainsbridge House
Thank you for your kind review. It has been a pleasure getting to know your mother. Thanks for your support.
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I only have good words for all of the staff, they made my mother's last years happy and secure.
Reply from Annie Clough, Manager at Lampton House
Thank you for your kind words. It has been an absolute pleasure looking after your mother for the last 15 years. She was a delightful lady. We will all miss her.
Kind regards
Annie and the team at Lampton House
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Reply from DW Gillespie, Manager at Lampton House
Dear Angela,
It was a pleasure caring for your mother for 9 years. She was a big personality in our Lampton House family and we all miss her.
Kindest regards,
David, Annie and the Team
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Submitted via Website • Report
Reply from DW Gillespie, Manager at Lampton House
Thank you for your kind review. The Manager and her team appreciate your support.
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Submitted via Website • Report
Reply from Annie Clough, Manager at Lampton House
Thank you for your very kind review.
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