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Care Home Owned by Treasure Homes Ltd in Wiltshire

8.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Treasure Homes Ltd in Wiltshire

Treasure Homes Ltd Locations in Wiltshire (1)

 

1 Care Home owned by Treasure Homes Ltd in Wiltshire

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Stainsbridge House

101 Gloucester Road, Manor Road, Abbots Leigh, Malmesbury SN16 0AJ 

8.7 16 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 46 Rooms

Treasure Homes Ltd Reviews in Wiltshire (16)

8.3
Treasure Homes Ltd has a Group Review Score of 8.3 (8.335) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Treasure Homes Ltd must have a Review Score.

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Review of

Stainsbridge House

from L H (Niece of Resident) published on 9 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt's care has been very good. The carers try to encourage and are very patient when she does not cooperate. Her room is bright and welcoming. The kitchen staff provide a varied menu to encourage her to eat as she often refuses. Overall I am very pleased with the care that she is receiving.

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Review of

Stainsbridge House

from Elaine H (Sister of Resident) published on 23 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident of Stainsbridge House for eighteen months and I was constantly impressed by the level of care, compassion and good humour displayed by the staff. I was kept informed of any relevant matters relating to the care programme and activities for the residents were well organised and
imaginative.

Reply from D W Gillespie, Manager at Stainsbridge House

Thank you so much for your kind words. It is always our pleasure to look after your loved ones with great care, compassion and respect. Thank you.


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Review of

Stainsbridge House

from Ian M (Husband of Resident) published on 16 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is staffed by people who are friendly, cheerful, warm, aware, professional and dedicated. Focusing on dementia care means that situations and problems have been seen before and nothing fazes the staff. They seem to be not only aware of each resident's particular needs in detail but also the
way in which their problems may progress. Meals are always excellent, appetising and tailored to individual needs and snacks can be made available between meals as seen fit. There are many and varied activities for residents to partake of, and be involved in. The manageress is upbeat, welcoming, inclusive and dedicated and has created a real family feel to the care home, not just towards the residents and staff but towards visiting families and friends of residents. My wife has been treated with understanding, empathy and patience and I have no hesitation recommending Stainsbridge House.

Reply from dw gillespie, Manager at Stainsbridge House

Thank you very much for your kind words. This is much appreciated.


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Review of

Stainsbridge House

from J P (Wife of Resident) published on 18 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Corticobasal degeneration and Alzheimer's and Parkinson's so is in very poor health. He cannot care for himself at all so needs to be fed and given drinks. The same for personal care. The staff are truly wonderful. They are very caring and look after my husband extremely well. I am very
grateful to them, so thank you. I thoroughly recommend Stainsbridge House.

Reply from Mandy McNally, Manager at Stainsbridge House

Thanks for your kind words and support. It has always been a pleasure to care for your husband.


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Review of

Stainsbridge House

from Fiona R (Daughter-in-law of Resident) published on 31 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent. The manager makes it. It is well run and kept to simple needs. Residents are kept comfortable, happy and safe. The activities are excellent. A real family feel to the place. The food is excellent, there are good choices, and it's good home cooking. I can't praise it enough!

Reply from Mandy McNally, Manager at Stainsbridge House

Thank you for your kind words. We appreciate your support.


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Review of

Stainsbridge House

from Jean J (Daughter of Resident) published on 8 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Stainsbridge House in June 22. All the staff have worked extremely hard to make her feel welcome and comfortable in her new surroundings. She settled really quickly but was allowed the time she needed to adjust to her new home. She is always treated with dignity and respect and is encouraged
to make her own decisions about how she spends her day. The staff are always friendly and welcoming and have encouraged Mum to join in group activities, such as singing and listening to live music, when she wants to. She has enjoyed playing scrabble with other residents and word searches, which she really enjoys. There is a feeling of calm in the home and a deep sense of caring by every member of staff. We are very happy with how things are working out, and as a family, we feel we are listened to about any matters relating to Mum's care.

Reply from Mandy McNally, Manager at Stainsbridge House

Thank you for your kind review. It has been a pleasure getting to know your mother. Thanks for your support.


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Review of

Stainsbridge House

from M B (Son of Resident) published on 10 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mum was taken into hospital the management at Stainsbridge House was excellent in getting her out of hospital and back in the caring environment.

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Review of

Stainsbridge House

from Susanne R (Daughter of Resident) published on 8 April 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Stainsbridge House almost a year ago. From day one we were all treated with great respect. The manager is truly fantastic and has become a friend who we can trust completely with the wellbeing of our mum. During this first year, our mum has thrived. She is treated with dignity and
has plenty of options to make her own decisions despite her Alzheimer's. Stainsbridge House is an old characterful building that is both homely and welcoming. We have never regretted our decision to place mum here.

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Review of

Stainsbridge House

from Enid T (Wife of Resident) published on 23 January 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came in here in June 2018, originally for respite. Since then I decided that I am unable to care for him at home. I find the carers are excellent and always treat him with dignity. I have also found all the staff here very friendly, to me as well as my husband. There is an excellent cook
who provides good nourishing meals. I have no complaints at all.

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Review of

Stainsbridge House

from Alan B (Son of Resident) published on 20 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Stainsbridge House for over three years now. She is kept clean, comfortable, well looked after and as happy as can be considering her dementia.

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Review of

Stainsbridge House

from S M (Daughter of Resident) published on 3 December 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Stainsbridge House for over 2 years. At first, she was there with my father too.
Stainsbridge House provided very good support during that time when my father died and afterwards. During this year there seemed to be a change in the home and level of care which was a
concern. However, since the change of staff/manager, there has been a difference noticed when we have visited. Mum herself seems content and happy and overall her health is good. Atmosphere is calmer.

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Review of

Stainsbridge House

from T P (Husband of Resident) published on 24 November 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident of Stainsbridge for two and a half years due to an advanced stage of dementia. She is very well cared for by the home. She is always clean, clothes are clean and she is well fed. She needs two nurses to hoist her out of bed, wash, shower and toilet, a nurse to feed her, etc.
She is very confused, often speaks gibberish, thinks I am her father, all very sad from the lovely girl I married 41 years ago. I love her very much.

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Review of

Stainsbridge House

from Brenda L (Sister of Resident) published on 15 September 2017

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident for two and a half years.
He was made welcome and comfortable from the beginning and always said how kind and caring the staff are.
He stayed for a week and was happy to move in the room straight away.
He was impressed with the cleanliness of the room, enjoyed the quality
and variety of the meals and always remarked how kind all the staff were.
Since the deterioration of his dementia, I am impressed with his constant care.

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Review of

Stainsbridge House

from C P (Daughter of Resident) published on 24 October 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from dementia. She has a replaced hip but is unable to walk more than a step or two without full support. She has always been treated with great respect, care and kindness. I am particularly grateful to the understanding staff and especially the manager of this home when my mother
became ill and was hospitalised for a few days. They welcomed her back very quickly and even though she requires more help and care now, she has been encouraged and loved and is still smiling and feisty.

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Review of

Stainsbridge House

from Mary S (Friend of Resident) published on 14 September 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent food and staff. The home is always clean and it feels more like a hotel than a care home. The owner is friendly, polite and responsible. The members of the staff are caring and polite. The activities are excellent. Beautiful garden! If I had Dementia I wouldn't mind living there.

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Review of

Stainsbridge House

from Liz B (Daughter of Resident) published on 18 February 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to say a big thank you to Stainsbridge staff - you do a wonderful job of caring for my mum. You are patient, caring and efficient. I've met many of the staff and all of you have been great with mum. I was particularly impressed with what you did to get her out of hospital after her fractured
hip. Mum seems pretty content when I see her, particularly recently. I know that she can be quite a handful at times - feisty and combative! But you cope with all that. She certainly seems to enjoy the food. She gets great hair-dos. She clearly enjoys the sweetie trolley. All in all, I get the impression of a very well run/managed place, with great staff. So glad to have mum somewhere where she seems content and is so well looked after. THANK YOU!

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