3AB Care Ltd in Gloucestershire | 1 Care Home

Review of
Saintbridge House Nursing & Residential Home
from A G (Wife of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

This is an outstanding good care home. I visit several times a week for more than a year, my husband is happy here. He has dietary issues which are well catered for most of the time and they listen to my input, He has a good appetite. No home can be perfect and occasionally the laundry loses/misplaces

his clothes which are all name labelled but generally they turn up, everything is beautifully ironed. The activity co-ordinators work extremely hard in what is a really challenging job, as do all of the staff. Very welcoming environment. Excellent.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Thank you so much for your very kind words. I will look into the Laundry situation for you but glad everything turns up eventually! We endeavour to continually improve our choice of gluten free options and we hope you will keep feeding back to us on how we are doing. I will pass on your kind words to all our team.

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Review of
Saintbridge House Nursing & Residential Home
from Carol F (Daughter of Resident) published on 1 August 2024

Submitted via Website • Report

Overall Experience

The feeling Saintbridge gives you is that of a family.
When visiting I was always made welcome and given all the help and support I needed.
Mum was always treated with kindness and respect.
The quality of the activities and entertainment was excellent and all the residents that could were encouraged

to take part.
I would recommend Saintbridge House unreservedly.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Hi Carol, thank you for your kind words, I will share them with the whole team. It was a pleasure helping your family look after your mother.

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Review of
Saintbridge House Nursing & Residential Home
from Sam J (Daughter-in-law of Resident) published on 5 July 2024

Submitted via Website • Report

Overall Experience

My father-in-law has mixed dementia. He was moved from a Psychiatric ward to Saintbridge, the move was seamless. All Staff are warm, welcoming, friendly, approachable, professional, respectful, conscientious and hardworking. They work together as a well led cohesive team. All staff are valued and respected.

I am particularly touched by the respect they have for residents, ensuring each of them can maintain their own level of self-respect. Daily enriching activities provided are outstanding. Many opportunities for us to join in if we wish. The social media page and group chat enable me to see all the fun and keep in touch with what is going on. All this is supported by a fabulous food menu and daily care routine. There is a large garden, well maintained with different areas to walk around and explore as well as relax in. I am overwhelmed by the care provided and cannot thank all the staff enough for making it such a special place for my father-in-law to live in, I now feel at ease and happy.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Thank you so much for your very kind words. I will share it with the whole team.

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Review of
Saintbridge House Nursing & Residential Home
from Christine F (Wife of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience

My husband stayed at Saintbridge House from July 2023 until December 2023 when he was then admitted back into hospital. He was really well looked after by all the staff during his stay there. They were all extremely kind, caring and friendly to my husband, myself and our friends who visited him. There

was always a happy atmosphere there. We couldn't fault it at all. We are looking forward to being able to return to the home to see everybody, once he is well enough to do so!

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Thank you for your kind words which I will share with all the team. Yes, we would all love to see Colin, come and visit us as soon as you can. Give us notice and I will get the Cook to make him the Curry he enjoyed!

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Review of
Saintbridge House Nursing & Residential Home
from Mark J (Son of Resident) published on 21 June 2024

Submitted via Website • Report

Overall Experience

We rang not knowing what to do as Mum was in hospital and wanted to get out as quickly as possible. Straight away the team were very caring and helpful and Mum was out of the hospital quickly to her benefit. And with their support, Mum recovered a lot faster and was soon home with Dad. Would always

recommend it from our experience.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Hi, Thank you for your feedback. We have made significant improvements to our service since your mother's visit in 2022.

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Review of
Saintbridge House Nursing & Residential Home
from Lynda L (Daughter of Resident) published on 16 May 2024

Submitted via Website • Report

Overall Experience

I would like to say a very big thank you to all at Saintbridge who cared for my mother over the last two and a half years. I really appreciate the care that was shown to Mum by all of the staff - each and every one of them were fantastic with her. Also what a fantastic job one staff member in particular

does, myself and all the family loved seeing the photos put on social media of Mum having a lovely time, joining in with activities and going out for lunch or day’s out to the seaside. Also she was there giving the family support in the last few hours of Mum’s life. At some point in the near future I will be in touch with you about putting a Memorial bench in your garden so that other residents can sit and enjoy the lovely flowers and garden as she did. Many thanks. Kind regards.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Thank you so much for your lovely words about all the staff at Saintbridge. Which I will share with all. We loved looking after your mother. She will be missed. The bench sounds a wonderful idea. Please let us know when you are ready.

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Review of
Saintbridge House Nursing & Residential Home
from J B (Sister of Resident) published on 4 April 2024

Submitted via Website • Report

Overall Experience

I would just like to say a huge thank you to all of the staff at Saintbridge for the care that gave to support my sister in the last weeks of her life. Their care and compassion were beautiful to watch, in a situation where as a family you could feel quite helpless.
Thanks to you all.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Brilliant, thank you so much for your kind words. I will share it with the whole team. It was a pleasure to help your family through this difficult time.

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Review of
Saintbridge House Nursing & Residential Home
from Jennifer J (Daughter of Resident) published on 26 May 2023

Submitted via Website • Report

Overall Experience

It’s hard to adequately describe the brilliance of the team that makes this home so exceptional. Dad was a resident for only five weeks, but it was such a positive experience. He spent his final night and day here after a short hospital stay, and the calmness and care over that 24 hours will stay with

us forever, and we will be forever thankful that the home was so accommodating, making it happen. The whole team are amazing, whatever role they undertake, management, clinical team, care team, catering and cleaning. Thank you, Saintbridge.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Thank you so much for your kind words which I will pass on to all the team. It was a pleasure looking after your father, and we hope that we made everything a little bit easier for your lovely family.

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Review of
Saintbridge House Nursing & Residential Home
from Dave J (Son of Resident) published on 22 May 2023

Submitted via Website • Report

Overall Experience

From my first visit and first impressions, Saintbridge has been brilliant.
The facilities are safe, practical and clean, but it’s the people who make the real difference.
Everyone is so helpful, supportive and friendly, and they go out of their way to provide an environment above and beyond expectations.

Definitely recommend it to my family and friends.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Thank you very much for your kind words, and I will ensure that they are passed on to all the team. It was a pleasure looking after your father during his stay with us, and we wish you and your family all the best.

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Review of
Saintbridge House Nursing & Residential Home
from Sally M (Daughter of Resident) published on 14 April 2023

Submitted via Website • Report

Overall Experience

Both my mother and my aunt spent their final years living under the care of Saintbridge House. The care they both received was excellent, and they were treated with dignity and respect by the caring and professional staff. Whenever I visited, I found the surroundings to be clean and beautifully decorated,

and the residents were often engaged in interesting activities. There was lots of stimulation to keep the residents entertained. They celebrated many different festivals and special occasions and shared photos of all the activities for relatives to see. This meant a lot to me as I live far away and was keen to know that my relatives were happy. The staff were also very good at communicating with myself and my sister.
I can’t thank the staff enough for giving us peace of mind at a very difficult time in our relatives’ lives. Both Mum and Aunty had dementia in addition to other medical needs, and I feel that they were made to feel happy and secure in the Home.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Hi Sally, thank you very much for your wonderful words, which I will share with the whole team. Helping your family through these difficult times was an absolute pleasure, and both your mother and aunt are remembered fondly here at Saintbridge House.

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Review of
Saintbridge House Nursing & Residential Home
from A S (Wife of Resident) published on 7 March 2023

Submitted via Postal Card • Report

Overall Experience

Welcoming environment, courteous and unfailingly caring staff. Excellent management team, very responsive to any queries. Sense of security and safety for all. Very good catering.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Thank you very much for your comments; I will share them with the whole team.

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Review of
Saintbridge House Nursing & Residential Home
from Gill C (Daughter of Resident) published on 20 February 2023

Submitted via Postal Card • Report

Overall Experience

Saintbridge House is excellent. There is always a relaxed and very calm atmosphere in the home. The management team are amazing; they are caring, helpful and professional. Nothing is too much trouble for them. They are easily available to answer any questions. My dad is a resident and is very well cared

for by all the staff, who have built up a good relationship with him. They are so caring to the residents and their families. The standard of care that is provided is outstanding. I highly recommend Saintbridgr House to anyone looking for a caring, loving home for their loved ones.

Reply from Hitesh Patel, Managing Director at Saintbridge House Nursing & Residential Home

Thank you very much for your feedback. I will pass on your wonderful comments to all the team here at Saintbridge House.

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Review of
Saintbridge House Nursing & Residential Home
from Joniene W (Sister of Resident) published on 17 February 2023

Submitted via Postal Card • Report

Overall Experience

My sister has been in Saintbridge House for approximately four years, and I have always found the carers, all staff and conditions in the home to be of a very good standard. Everybody is very caring, and I am always notified of any problems/difficulties affecting my sister. I would definitely recommend

Saintbridge House to anybody needing care facilities, as I think it is one of the best care homes available in this area.

Reply from Hitan Patel, Director at Saintbridge House Nursing & Residential Home

Thank you for your feedback. If you would like to discuss how we could make your experience better, please do not hesitate to come and see us on your next visit.

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Review of
Saintbridge House Nursing & Residential Home
from A S (Son of Resident) published on 16 February 2023

Submitted via Postal Card • Report

Overall Experience

Always kept informed of any problems or health issues. Any concerns are listened to. Health and safety issues are implemented promptly, therefore, hoping to avoid any infectious outbreaks.

Reply from Hitan Patel, Director at Saintbridge House Nursing & Residential Home

Thank you for your feedback. If you would like to discuss how we could improve your experience, please come in and speak to us.

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Review of
Saintbridge House Nursing & Residential Home
from K G (Granddaughter of Resident) published on 13 February 2023

Submitted via Website • Report

Overall Experience

Staff and management are always really supportive and friendly, and Nan's always well looked after. Nan has a special diet which is always catered for, and the home is always realy clean and tidy. Never had any issues. Nan has been at Saintbridge now for nearly ten years.

Reply from Hitan Patel, Director at Saintbridge House Nursing & Residential Home

Hello, thank You so much for your feedback - much appreciated. I will pass it on to the team.

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Review of
Saintbridge House Nursing & Residential Home
from Jayne S (Daughter of Resident) published on 31 January 2023

Submitted via Postal Card • Report

Overall Experience

My mother was a resident from June 22nd until November 23rd, when she passed. Whilts a resident, my mother received exemplary care in the last months of her life. All members of staff are very friendly and caring to the residents and families alike whilst maintaining a professional standard. Nothing

was too much trouble ever.

Reply from Hitan Patel, Director at Saintbridge House Nursing & Residential Home

Thank you for these wonderful words. It was an absolute pleasure to care for your mum, and I know she brought so much joy to us all.
We will pass on your very kind words to all our team.

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Review of
Saintbridge House Nursing & Residential Home
from Mike T (Son of Resident) published on 2 July 2021

Submitted via Website • Report

Overall Experience

My brother and I looked for a suitable home for mum and we chose Saintbridge House Nursing & Residential Home due to the fact it was spotlessly clean, well decorated and had very competent, friendly staff to cover all of its residents' requirements. My mother was welcomed into the home in June 2019

as she was struggling at home and was very confused and lonely. She was very upset having to leave her home but the staff made her very welcome. Within a week Mum had settled in and very quickly blossomed. All the concerns and frustration she had prior to entering the home disappeared. Mum had very bright and cheeky personality and became quite a celebrity in the home. The home has regular activities with visiting vocal artists to keep the residents happy. During Mum's last few weeks we were allowed in to see her any time. This was an incredibly difficult time but all of the staff could not have been kinder and we will be forever grateful to all that Saintbridge house staff did for our dear Mum.

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Review of
Saintbridge House Nursing & Residential Home
from Barbara S (Daughter of Resident) published on 28 April 2020

Submitted via Website • Report

Overall Experience

The staff are wonderful, welcoming and helpful, backed up by an excellent Manager with medical qualifications and a fabulously helpful support staff. This home is a breath of fresh air, the decor, the ambience, the homeliness, the colours and wall decorations, the light, the cleanliness and the accommodations

are second to none. This home should be rated Excellent for both its facilities and its standard of care. I can wholeheartedly recommend this to anyone who is searching for a special home for a loved one, having been there at all hours before and after work, during the day, quite late in the evening and most of the weekends. Everyone will go above and beyond to assist and to care for the residents - the compassion and love shown by staff is very moving. I have every faith in Saintbridge, both now in these difficult times and going forward and feel very blessed that my dear mother is a resident, albeit very noisy and active some days! I am so looking forward to visiting again.

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Review of
Saintbridge House Nursing & Residential Home
from Elizabeth A (Daughter of Resident) published on 18 March 2020

Submitted via Website • Report

Overall Experience

Although my father was a resident here only for the last few months of his life, the care and medical attention he received during this time was excellent.
It was most impressive the way the staff took time simply to talk to him and constantly check on his state and requirements.
The environment

was modern, light, friendly and extremely clean, with a range of communal areas and well-equipped individual rooms with en suite bathrooms, as well as attractive views over the gardens.
Doctors and dentists were quickly called in as required. My father´s medical state was carefully monitored, and immediate steps are taken if necessary. Every attempt was made by all the staff to make him feel as comfortable as possible at all times. Both the staff and management were always available to provide information and discuss his situation.
This professionally run care home deserves the highest recommendation.

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Review of
Saintbridge House Nursing & Residential Home
from Ian J (Next of Kin) published on 12 April 2019

Submitted via Website • Report

Overall Experience

Absolutely fantastic home. I would not hesitate to recommend to anyone looking for a nursing or residential home for their loved one.
The first thing you notice when you walk in is that all the staff are smiling and don't look rushed off their feet. You are always greeted politely and more importantly,

with a smile!
The next thing you notice is that there is always a pleasant smell throughout the care home, unlike some other homes that I have visited in Gloucester.
Care staff, nursing staff and the cleaners and kitchen staff, as well as the management, are always approachable and we are always kept fully updated about our uncle.
An "Outstanding" home - keep up the good work!

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Care Home Owned by 3AB Care Ltd in Gloucestershire

3AB Care Ltd Locations in Gloucestershire (1)

3AB Care Ltd Reviews in Gloucestershire (26)

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

Saintbridge House Nursing & Residential Home

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