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Care Homes Owned by Alexandra Homes (Bristol) Ltd

  • Care Homes Owned by Alexandra Homes (Bristol) Ltd

Alexandra Homes (Bristol) Ltd Locations (2)

 

2 Care Homes owned by Alexandra Homes (Bristol) Ltd

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Ash View House

30d Cock Road, Kingswood, Bristol BS15 9SH 

5 reviews
  • Care Provided
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • 17 Rooms
Alexandra House

Alexandra House, 250 Wells Road, Knowle, Bristol BS4 2PN 

2 reviews
  • Care Provided
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • 16 Rooms

Alexandra Homes (Bristol) Ltd Reviews (7)

Reviews Posted for members of Alexandra Homes (Bristol) Ltd

Overall Experience

  • 6
  • 1
  • 0
  • 0
  • 0

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7
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7
Review of

Ash View House

from Barbara B (Mother of Resident) published on 20 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son is taking a very long time to get back to normal. As he wants to come home, he has been with you for 3 1/2 years. I know that I am gone 80, but he will still be looked after at home. He tells me he is unhappy. I know you are doing your best and you have good staff. Nothing is too much trouble
for you all.

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Review of

Ash View House

from Wendy S (Mother of Resident) published on 23 July 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Our son has been a resident for several years and we found this care home to consistently give an excellent standard of all-round care. Our son receives the right amount of support for his needs both emotionally and with physical activities. The staff are kind and caring, and importantly,
experienced and knowledgeable. Our son has made huge progress in all areas since joining this home. The interaction and communication we have ourselves with the care home is great, they have been incredibly supportive to ourselves regarding our son and his issues/care.
The home is extremely well managed, which is vitally important and probably the key to why it is so successful. Any queries are dealt with immediately and professionally.
Our son views this care home as his home, which is so comforting to us as parents that we have somewhere where our son is so well cared for, and where he feels relaxed and at home.

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Review of

Alexandra House

from R H (Mother of Resident) published on 17 June 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the beginning, the management and staff were very welcoming to our daughter. Well supported in personal and social needs. We always feel she is safe and well cared for. The room is comfy and well furnished since Covid-19 lockdown the staff have been working exceptionally hard to provide more entertainment
and extra cleaning. Many staff are also isolating when in own homes.
The building is old with steep stairs but has 2 lounges and a good dining area. Only improvements would be less steep stairs and a larger garden with green space in it. Excellent level of staffing and always caring.

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Review of

Alexandra House

from S S (Mother of Resident) published on 15 June 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome when visiting. Son is very happy here. Sometimes I think he could do more with his time but this could be because of resources, lack of staff or my son saying he doesn't want to do anything! We know he is safe and being looked after which is the most important thing.

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Review of

Ash View House

from M R (Mother of Resident) published on 10 June 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Ash View enough for the excellent care of my son. Recently he needed an eye operation urgently and the staff have been amazing. As he only had sight in one eye the situation was critical. But due to the lockdown, the family have been unable to assist. The care home really
is his "home" and the staff a second family to him. The whole family are extremely grateful and thank god for Ash View.

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Review of

Ash View House

from Tiegan O (Resident) published on 25 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well supported by staff and feel safe at all times. I just love it, it's been the best place I have ever been. I am making progress.

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Review of

Ash View House

from Anne B (Mother of Resident) published on 26 February 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been living at Ash View House for about a year. I have found the staff to be caring, approachable and supportive. Any problems have been dealt with promptly and with transparency. My son participates in lots of social activities with the staff, far more than he would when living at home.
In the near future I would like him to be supported into regular activities that he perceives to be meaningful and purposeful that could anchor down his week, eg. voluntary work. I feel reassured that my son is cared for in a respectful and kind manner. I feel that my son is involved in his care and his wishes are respected. My son has 3 monthly reviews which we are invited to. I feel happy to contact the staff when I have any worries and visit the house at any time. I am always made to feel welcome. The staff actively participate in helping us maintain a close relationship with our son.

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Awards / Recognitions (0)

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Frequently Asked Questions about Alexandra Homes (Bristol) Ltd

How many Care Homes does Alexandra Homes (Bristol) Ltd own?

Alexandra Homes (Bristol) Ltd own 2 Care Homes.

Which Alexandra Homes (Bristol) Ltd Care Homes have the highest review score?

Ash View House & Alexandra House have the highest review score.
Alexandra Homes (Bristol) Ltd in Bristol Alexandra Homes (Bristol) Ltd in South Gloucestershire

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