Fore Street, Seaton EX12 2LE
"Netherhayes has a homely feel and the staff are varied and friendly. We visit my partner's dad very regularly and we are always greeted…" Read all 40 reviews
Netherhayes is a charming three-storey house with scenic gardens, benefitting from extensive refurbishment and renovation in order to enhance residents' lifestyles and make the most of care capabilities. A single-storey extension wing has its own… Read more about Netherhayes
31 Kings Road, Honiton EX14 1HW
"Sunningdale House Care Home looked after my mum for the past 16 months. My mum has advanced dementia and the staff looked after her with…" Read all 13 reviews
Sunningdale House offers an ideal interior and surroundings for a comfortable retirement, while its residents have round-the-clock access to a team of skilled and friendly caregivers. All carers are highly-qualified, trained to modern standards and… Read more about Sunningdale House
27 Kings Road, Honiton EX14 1HW
"My mother came to Adelaide Lodge earlier this year. I have always been impressed by the cleanliness of the home and the lack of any smells.…" Read all 8 reviews
Adelaide Lodge has built up a strong reputation for the quality of care it offers to older people, working closely with Devon County Council and well-located for local amenities. A combination of comfort and quality is at the heart of the care home's… Read more about Adelaide Lodge
Lyme Road, Axminster EX13 5BH
"I have been visiting our family member for a number of months and have been really pleased with the staff. It has been a difficult and…" Read all 3 reviews
Magnolia House is an experienced care home that has successfully remained an important part of community life since the 1970s, thanks to an ongoing focus on quality care, as well as support for privacy and independence. Comfortable bedrooms and living… Read more about Magnolia House
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Submitted via Postal Card • Report
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Submitted via Postal Card • Report
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Submitted via Postal Card • Report
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Submitted via Postal Card • Report
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Treated with Dignity
Food & Drink
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Submitted via Postal Card • Report
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Submitted via Postal Card • Report
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Submitted via Postal Card • Report
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Reply from Kay Smith, Secretary at Netherhayes
Thank you for taking the time to write such a lovely review. We are so pleased to hear that you are happy with the care that your mum receives and that she is happy here, our care staff always put the resident's happiness at the forefront of everything they do and treat everyone with the utmost respect, so it's so nice to know that it doesn't go unnoticed.
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Reply from Kay Smith, General Manager at Netherhayes
Thank you for taking the time to write a review. It's so good to know that you receive such a warm welcome at Netherhayes, our aim is to make Netherhayes a happy caring environment and it sounds like we are achieving this. Our activities staff work very hard to provide as many varied activities as possible and outings are always very much enjoyed so we try to arrange as many as we can, even if it's just a stroll along the seafront. Mealtimes are also very important to us and we pride ourselves on making sure that we cater for everyone, so it's pleasing to know that your husband enjoys the food and as you say an alternative is always available.
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Reply from Kay Smith, General Manager at Netherhayes
Thank you for taking the time to write a review. Our main aim is to make Netherhayes a happy, homely environment and to provide the best care that our residents deserve, so it is so nice to hear that we are achieving this.
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Submitted via Postal Card • Report
Reply from Kay Smith, General Manager at Netherhayes
Thank you for taking the time to write a review. It is so important to us that everyone is happy at Netherhayes so its lovely to hear that your husband is happy here and that you find the staff helpful and friendly, the staff all work hard to make sure Netherhayes is a caring and homely environment, so it's rewarding to know that it is appreciated.
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Reply from Kay Smith, General Manager at Netherhayes
Thank you for taking the time to write a review and for the points raised. We are pleased that you feel the home is of a good standard, and we agree that the dining area has become too small; this is due to more residents using the dining area rather than dining in the privacy of their own rooms, so we are in the process of recreating an additional dining area, which was previously in use. With regards to the shower room, it unfortunately is not viable to divide the room due to the space required for wheelchair access, but we do have several other toilets available on the ground floor.
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Reply from Kay Smith, General Manager at Netherhayes
Thank you for taking the time to write such a lovely review. It is of the upmost importance to us that each and every resident is treated as part of our family and we would all want our family to have the best Christmas and by the sound of it this was achieved. We are so pleased to know how much you appreciate the dedication and hard work of our manager and her team and this makes us very proud of what we do.
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Reply from Kay Smith, General Manager at Adelaide Lodge
Thank you for taking the time to write a review. We are pleased to hear that you are happy with the care and support that your mum receives and that both the manager and staff are always helpful. We believe that having a very varied selection of activities on offer is very important for all our resident's health and well-being, so it's nice to know that this is appreciated.
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