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Care Homes Owned by Brandon Care Ltd

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Brandon Care Ltd
Brandon Care is an independent care home provider offering professional and compassionate care in a truly home environment. They have three residential care homes located in east Devon. Each offering a different environment but with the same high standards and person directed approach to care.

They are family run and have been established for over twenty years. Started by John and Wendy Marsh at Brandon House in January 2000. Owing to their good reputation for service and high standards of care the company has grown. In 2010 their sons Darren and William joined the company with the aim of designing and building the companies second home Sheridan House the site for Sheridan House was chosen for it’s wonderful sea views over the Exmouth coast line and the opportunity to create a truly unique care home.

Sheridan House opened in May 2012. Three years later the company identified another unique site set within the wonderful East Devon Countryside. Hillside offered an idyllic country setting with 18 acres of grazing land which sits alongside the Aylesbeare Common. Using this setting the company were able to create a 14-bedroom boutique home. Hillside House opened in August 2017.

Brandon Care Ltd Locations (3)

 

3 Care Homes owned by Brandon Care Ltd

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Brandon House

29 Douglas Avenue, Exmouth EX8 2HE 

10 35 reviews
"Since mum has been in Brandon House she has improved dramatically. Happy, and laughing but mostly her mobility has greatly improved as she…"   Read all 35 reviews
Location Type Care Home

Brandon house is a delightful property, which has been thoughtfully modernised and extended to provide comfortable, charming accommodation for its elderly residents. The property is a large detached house set within an acre of gardens. The accommodation… Read more about Brandon House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 35 Rooms from £1,250 / week
Sheridan House

10c Douglas Avenue, Exmouth EX8 2BT 

9.7 25 reviews
"Sheridan House is a warm homely place. Smiley, helpful staff and a calm atmosphere. After a visit I leave my husband safe in the…"   Read all 25 reviews
Location Type Care Home

Purpose-built in 2012, Sheridan House offers all of the state-of-the-art facilities residents would expect and much more. The home is situated in the quiet and picturesque 'Avenues' area of Exmouth within only a short walk to local shops and amenities. Sheridan… Read more about Sheridan House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 25 Rooms from £1,250 / week
Hillside House

Exeter Road, Newton Poppleford, Sidmouth EX10 0DE 

9.4 18 reviews
"We cannot rate Hillside and its staff highly enough. Mum had wonderful care and although mostly in her room, she was comfortable and able…"   Read all 18 reviews
Location Type Care Home

Hillside House is a boutique care home with a warm and homely ambience. Set in the outstanding East Devon countryside, the home sits alongside the beautiful Aylesbeare Common on the outskirts of the village of Newton Poppleford. The home provides… Read more about Hillside House

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 14 Rooms from £1,200 / week

Brandon Care Ltd Reviews (78)

9.7
Brandon Care Ltd has a Group Review Score of 9.7 (9.676) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Brandon Care Ltd must have a Review Score.

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Review of

Brandon House

from Peter B (Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They look after me very well, whenever I go out they always make sure someone is waiting to greet me when I come home. My carer always makes sure he brings me a cocoa at night and a coffee before breakfast. I am very happy here, the next best thing to being able to live on my own, which I know I cannot
do.

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Review of

Brandon House

from S S (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has been in Brandon House she has improved dramatically. Happy, and laughing but mostly her mobility has greatly improved as she is given time and support by the staff. All the staff are approachable and they interact with the residents well. We as a family are extremely happy with Brandon
House.

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Review of

Brandon House

from Lilly S (Granddaughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan has recently moved here and she is a new person. Her face looks brighter and I'm able to leave knowing she's going to get looked after by the brilliant staff here. Would most definitely recommend!

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Review of

Brandon House

from Michael W (Son of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brandon House, what a fantastic facility, my mother came here needing quality care and that's what she gets and more! The environment is very bright, warm, homely and welcoming. The staff are ever present, friendly and efficient. The food is top notch and plentiful. Every day there are activities which
all the residents can participate in. All in all my mother has settled in very well and is definitely enjoying life.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your very kind review, we are pleased to hear that your mother has settled in well.


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Review of

Brandon House

from Sandra S (Daughter of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Brandon House in January. Her transformation over the past 6 weeks has been remarkable. She is happy and content due to the love, care, support and comfort that staff at the home provide. The management team and staff are very welcoming to all family members. Any concerns are discussed
and resolved immediately. My mother is now more mobile than she has been in months since moving to Brandon House. Staff ensure my mother is kept clean and tidy. She is spoken to with the utmost respect and encouraged to join in with activities. I would recommend Brandon House to anyone looking for a residential placement.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your kind review, we are pleased to hear that your mum is doing so well.


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Review of

Brandon House

from Brian R (Son-in-law of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brandon House have been lifesavers for my wife as she had to put her parents in respite because she hurt her back and couldn't cope. They took all the stress out of our lives by being so great to my in-laws, mother-in-law has dementia and she settled straight away, couldn't believe it. I just want to
recommend Brandon House to anyone struggling being a carer because they are fab.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for providing us with a review and for your kind words.


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Review of

Brandon House

from Julia R (Daughter of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't know what I would have done if it wasn't for all the staff at Brandon House. I care for my parents and I injured myself and had to place them in respite, I was so worried and upset that I had to do this but I needn't have been. My parents were greeted like old friends from everyone there, and
I can visit and take them on day trips anytime I want, I also get a coffee and a cheeky biscuit as well. It's like visiting a huge family and my mum is so happy there that she wants to stay. I give all the staff praise and thanks for making my life so much better, easier and happier. Thank you thank you thank you.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for providing us with a review and for your kind words.


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Review of

Sheridan House

from Ann G (Wife of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sheridan House is a warm homely place. Smiley, helpful staff and a calm atmosphere.
After a visit I leave my husband safe in the knowledge he is in caring, safe and kind hands.

Reply from Wendy Marsh, Registered Manager at Sheridan House

Thank you for providing us with a review and for your kind words.


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Review of

Sheridan House

from D S (Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home, staff just aims to please. Nothing too much trouble. The food and rooms are excellent.

Reply from Wendy Marsh, Registered Manager at Sheridan House

Thank you, for your very kind review of our home. We are pleased that you are enjoying your stay.


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Review of

Sheridan House

from Judith G (Daughter of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Sheridan in Feb 2024 and she flourished in the dedicated, caring, and supportive environment provided by the outstanding and conscientious team there. From the moment of our first contact with the staff, we were impressed by their friendly yet professional efficiency and the way they wanted
to make everything perfect for Mum. Sadly Mum passed away in October and the care they gave to her in her last months was exemplary. She was treated with utmost dignity by all the staff throughout her time there. As visitors, we were always made welcome and we were most grateful for the extent of support we were given as relatives.

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Review of

Sheridan House

from Sue G (Daughter of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved to Sheridan House in early 2024 from another care home. Immediately it was obvious that the staff truly care and are well organised. The home has an app which enables me to know how he is each day. Dad has formed positive relationships with the staff and other residents. He really enjoys the
keep fit and regular massages. Dad chooses to manage his own medication and the home has supported this independence. Dad and I would wholeheartedly recommend Sheridan House.

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Review of

Sheridan House

from C C (Resident) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the moment of first contact, I was so impressed with the friendly efficiency of the management who emphasized that this was my home. To the present day, I have received excellent care but I am also given as much privacy as possible. I feel my choices are important. Staff are well trained and efficient
although communication can sometimes be a problem. I feel safe at valued at the home.

Reply from Wendy Marsh, Registered Manager at Sheridan House

Thank you for providing us with a review and for your kind words.


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Review of

Brandon House

from Pete C (Son of Resident) published on 24 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, all of the staff have been amazing.
They are extremely friendly, very caring and attentive to the resident's needs, an absolute credit to their profession. Mum loves living at Brandon House. It's a real home from home. Beautiful place, beautiful atmosphere, beautiful people. Thank you
all so much for what you do.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your kind review. From the team at Brandon House


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Review of

Hillside House

from Sarah T (Daughter of Resident) published on 13 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot rate Hillside and its staff highly enough. Mum had wonderful care and although mostly in her room, she was comfortable and able to access help whenever she needed it. Her room was light and spotless with a lovely view across the valley from her window. The food was excellent and the carers
looking after her were so kind. Everyone did everything they could for her until her passing.

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Review of

Sheridan House

from N L (Resident) published on 22 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I gave an excellent rating because I am happy here - other residents and staff are interesting people. A family atmosphere.
"Good" rather than "excellent" for food and drink because it is a bit predictable for each day. But new ideas are being tried. I like new foods - try anything once!
Activities
"good" because more speakers coming in and more discussion sessions would be great.

Reply from Wendy Marsh, Registered Manager at Sheridan House

Thank you so much for your very kind words of appreciation.


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Review of

Sheridan House

from Ian B (Son of Resident) published on 13 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Sheridan House for 1 1/2 years. During this time my wife and I have always been impressed with the level of care she has received. The team are very caring and resolve any needs quickly and efficiently. They are also cheerful, friendly and ready for a chat, encouraging
residents to participate in the many activities they organise. Her sea view is the icing on the cake!
We wouldn't hesitate to recommend Sheridan to anyone needing a care home facility and are very happy with our decision to choose Sheridan versus the other local care homes we researched.

Reply from Wendy Marsh, Registered Manager at Sheridan House

Thank you for your very kind review. We are pleased that you are happy with your decision to choose us at Sheridan House


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Review of

Brandon House

from Joy W (Friend of Resident) published on 16 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is cared for in a friendly, kind, professional way. Her room is spacious, light and has every facility she could wish for.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your very kind review of our home. It is very much appreciated.


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Review of

Brandon House

from B L (Husband of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has Alzheimer's and I get little feedback from her that is reliable but from regular visits, I find the staff very friendly and caring. Much care is taken with the very varying and difficult needs of the residents.

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Review of

Brandon House

from Jean R (Daughter of Resident) published on 28 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was unusually unreceptive to me. When I raised this with the caregivers that morning, she agreed with me that she was being "out of character and reassured me that she'd eaten well but was obviously still unwell due to a very recent attack of shingles. All staff are usually very welcoming
and willing to discuss any concerns. Brandon House is in all areas I have seen to be clean, bright and well decorated, including for yearly events, e.g., Christmas, etc.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for taking the time to write a review; we really do appreciate it.


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Review of

Brandon House

from P M (Son of Resident) published on 11 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Brandon House for over two years and over that time we have found the staff to be friendly, very caring and efficient. The rooms are comfortable and a reasonable size and there is an en-suite toilet and wash basin. The garden is lovely although sometimes with direct sun it is hard
to find shade, but at these times the courtyard affords some shade. There is a lift to the first floor as well as a stair lift although the latter is very slow.
Overall, this is a warm friendly atmosphere and my mother feels well looked after.

Reply from Wendy Marsh, Registered Manager at Brandon House

Thank you for your review and your very kind comments.


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Awards / Recognitions (1)

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Frequently Asked Questions about Brandon Care Ltd

How many Care Homes does Brandon Care Ltd own?

Brandon Care Ltd own 3 Care Homes.

Which Brandon Care Ltd Care Homes have the highest review score?

Brandon House, Sheridan House & Hillside House have the highest review score.
Brandon Care Ltd in Devon

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