61 Whitchurch Road, Tavistock PL19 9BD
"My husband arrived at Chollacott just before Christmas. He was made very welcome. Also as a family we were happy that he was in a safe &…" Read all 69 reviews
Chollacott House Nursing Home & Drake Unit is situated close to the centre of Tavistock and is set in its own grounds. The home offers full nursing care in an attractive period property that has been very well re-created, with purpose-built facilities.… Read more about Chollacott House Nursing Home & Drake Unit
36/40 St Leonard's Road, Exeter EX2 4LR
"All of the staff at Woodhayes are very kind and caring. They are always aware of my mother's needs and how best to support and assist her…" Read all 42 reviews
Woodhayes is located in a conservation area in Exeter, in the delightful St Leonard's district. This nursing home offers total care for 24 residents and comprises two large Victorian listed houses which have been sympathetically renovated and converted… Read more about Woodhayes
Stonehaven (Healthcare) Ltd, St Nicholas Street, Bodmin PL31 1AG
"I can't thank the staff at St Petroc's enough for their wonderful care and kindness towards my mum and our family. I feel safe to leave her…" Read all 73 reviews
St Petroc's House Care Home is a beautiful home in the historic town of Bodmin, providing the very highest standards of care to independent or fragile elderly men, women or couples, mobile or disabled, blind or partially sighted in order that they maintain… Read more about St Petroc's House Care Home
89-91 Heavitree Road, Exeter EX1 2ND
"I feel that Dove Tree House are proactive in their work with my dad. When I ring in I always feel listened to. If there is something that…" Read all 74 reviews
Dove Tree House is a thirty-five capacity care home fully staffed and resourced to carry out a range of personal care needs, being ideal for old age-related needs, while also for dementia care and for adults with a physical disability. The home takes… Read more about Dove Tree House
45 Atlantic Way, Westward Ho, Bideford EX39 1JD
"My father in law moved to the care home from Northern Ireland in the autumn. He was eager to return to to the area after being unwell, and…" Read all 34 reviews
Primrose House is a state-of-the-art residential care home, providing 24-hour care for up to 30 residents. A fully-trained, experienced care team provides long and short term care and respite breaks. Overlooking the North Devon coastline, the home… Read more about Primrose House
47 Atlantic Way, Westward Ho!, Bideford EX39 1JD
"My mum recently arrived at Bluebell House in January from hospital. She has settled remarkably well after living in her own home before…" Read all 46 reviews
Bluebell House Care Home is one of a group of ten Residential Care Homes owned and operated by the Stonehaven (Healthcare) Group in Devon and Cornwall. As with all homes in the group each Resident enjoys a very high standard of care in a 'home and family'… Read more about Bluebell House Care Home
Main Road, Exminster, Exeter EX6 8AP
"My father has settled well in the home after some initial trepidation. The staff are caring, attentive and respectful, and keep me…" Read all 69 reviews
The Manor Exminster is a grand 17th century Georgian listed manor house that is situated in half an acre of grounds, in the pretty village of Exminster. The property was built by the diocese of Exeter for the local Rector and his family. The home… Read more about The Manor Exminster
Stonehaven (Healthcare) Ltd, Monksbridge Road, Brixham TQ5 9NB
"I am very happy with the care my mum has received at Cross Park House. The place is homely. There are activities - particularly music which…" Read all 67 reviews
Cross Park House Care Home is a beautiful home located in the historic town of Brixham, providing the very highest standards of care to independent or fragile elderly men, women or couples, mobile or disabled, blind or partially sighted in order that… Read more about Cross Park House Care Home
42/44 Old Tiverton Road, Exeter EX4 6NG
"The staff at this care home made a supreme effort to ensure my mum enjoyed her 100th birthday in July, decorating her room, making a…" Read all 32 reviews
The Lilacs Residential Home joined the Stonehaven Healthcare Group in November 2015. The Lilacs provides residents with a warm, friendly and caring living environment. A team of professional care staff The Lilacs Residential Home are fully equipped… Read more about The Lilacs Residential Home
George Street, Okehampton EX20 1HR
"Very welcoming, the manager had a very open and honest approach. Relaxing atmosphere. All staff are pleasant and kind.…" Read all 49 reviews
Kent House Care Home is a beautiful home set in the heart of the historic town of Okehampton that provides the very highest standard of care to independent or fragile elderly men, women or couples, mobile or disabled, blind or partially sighted in order… Read more about Kent House Care Home
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Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this really positive review following your recent stay with us at Chollacott House. It's lovely to read that you had a very good respite stay and found Chollacott House to be a warm and friendly place to stay.
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Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this really positive review of your experience with our Care and Nursing Team at Chollacott House in Tavistock, Devon. Thank you for highlighting our excellent activities co-ordinator - his energy and creativity appear boundless:)
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Reply from Nathan Stone, Director. at Bluebell House Care Home
Thank you so much for sharing this lovely story detailing your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's lovely to read how well your mum has settled at Bluebell, how her health has improved so much that she is now able to eat and drink unaided, how she has made lots of new friends and, perhaps most importantly, how she can now recognise and have conversations with her family again. We have a fantastic care team at Bluebell House and I know they will really appreciate your kind words and feedback. Kindest regards.
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Reply from Nathan Stone, Director. at Bluebell House Care Home
Good afternoon Ann. Thank you so much for leaving this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. The day you describe, where your mum was able to spend time at Bluebell House with her grandson and granddaughter-in-law and their three children plus the twins sounds lovely. I know the manager and the rest of the team would have pulled out all of the stops to ensure this was a lovey day (because that's just what they do:) because they love taking care of people and seeing them happy. I also know they will really appreciate this very kind feedback. Thank you again, Nathan.
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Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good afternoon Hilary. Thank you so much for taking the time to leave this really lovely 5 / 5 Star Review of your experience with our Care and Nursing Team at Chollacott House in Tavistock. It's lovely to read that your husband has been made to feel very welcome, that you as a family are happy that he is in a safe and friendly environment, and that he has been taking advantage of trips out in the mini bus! We are very fortunate to have a fantastic team at Chollacott House - and I know they will really appreciate your kind feedback. Kindest regards.
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Reply from Nathan Stone, Director. at Dove Tree House
Thank you for taking the time to write and publish this really positive and detailed review of your experience, and most importantly that of your dad, with our Care Team and Care Home at Dove Tree House in Exeter. With regards the the sport on TV - we have found that a number of residents now have their own sports subscription services. The televisions in our rooms are all smart so can access the homes WiFi so are able to log in to these services. It's lovely to read that your dad enjoys the food and says it is good. Yes, with the better weather we are looking forward to seeing the mini bus used more often this summer - we have also recently had success in finding a driver - this has been particularly difficult of late and a great frustration to us all! Thank you again for your kind feedback.
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Reply from Nathan Stone, Director. at Dove Tree House
Thank you so much for taking the time to leave this really lovely feedback with regards to your experience with our Care Team and Care Home at Dive Tree House in Exeter. What a lovely story! It's lovely to read how the lady you visited is a different person since moving into Dove Tree House - that she is smiling and laughing and enjoying life rather than feeling excluded. You come across here as being a very caring person - by all means keep an eye out for any care team vacancies we may have. Thank you for taking the time to leave this really lovely and insightful feedback. Kindest regards
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Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at The Manor Exminster
Hello Paul H. Thank you for leaving this really positive review of your experience with our Care Team and Care Home at The Manor in Exminster. It's really lovely to read that your father has settled well and that our care team are caring, attentive and respectful, and keeping you informed. Moving into a care home is a big step for everybody involved, of course for the resident themselves but also for their family and friends. Experiences such as yours will, I'm sure, provide a lot of confidence/reassurance to others who may well find themselves making these decisions. Thank you again.
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Reply from Nathan Stone, Director. at Dove Tree House
Thank you so much for taking the time to leave this 5 / 5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. I can only agree really, we have a really lovely care team at Dove Tree with excellent managers, care workers, cleaners cooks and maintenance people. Thank you again for this really lovely feedback, I know the team at Dove Tree will really appreciate your kind words. Kindest regards
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Reply from Nathan Stone, Director. at Primrose House
Good afternoon, thank you so much for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Primrose House in Westward Ho! North Devon. A member of staff spoke to me about your father in law's wish to move back to Westward Ho! And how much she wanted to be able to help him to make that happen. I'm really pleased that we were able to play our part in enabling him do so and, even more so, that your father in law and transition to his new environment really easily. It's lovely to read that you couldn't wish for a better place for him to be. I know the team will be really touched by your kind words. Thank you again.
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Reply from Nathan Stone, Director at Dove Tree House
Dear T W. Thank you for taking the time to leave this 5/5 Star review of your experience with our dare team and care home at Dove Tree House in Exeter. It's really nice to read that our care team are 'friendly and always helpful'. I know the manager and her team will really appreciate you kind words of recognition. Kindest regards, Nathan.
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Reply from Nathan Stone, Director. at Dove Tree House
Good afternoon Tracy T. Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that you find Dove Tree to be a lovely care home which is clean and bright with caring and responsive staff. Kindest regards,
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Reply from Nathan Stone, Director. at Dove Tree House
Good afternoon J P. Thank you for taking the time to post this really positive feedback with regards to your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really lovely to read that your brother has always been treated with kindness and patience and that you would recommend Dove Tree House. Kindest regards,
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Reply from Nathan Stone, Director. at Dove Tree House
Good afternoon Penny O. Thank you so much for this really positive feedback with regards to your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that our care team are kind, caring, understanding and always helpful and that you feel confident that your mum is loved and cared for. Yes, I agree, Dove Tree does have a very warm and friendly, fun atmosphere, a proper home from home. I note, of course, that all feedback is 5 stars except for food with 3 stars. We would like that to be 5 stars as well of course, so please do let our Care Home Managers know if there are any specific issues with the food and we will see if we can address them for you / your mum. Kindest regards,
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Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at Dove Tree House
Good afternoon Wayne G. Thank you for taking the time to leave this really positive feedback regarding your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that you 'couldn't be any happier with (y)our experience with Dove Tree House.' And, most importantly, that your mum is very happy there! I know David and the rest of the team will really appreciate your kind words. Thank you again,
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Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at Dove Tree House
Good afternoon Janet H. Thank you for taking the time to post this lovely 5 / 5 Star rating review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that Dove Tree is very welcoming, clean, and well-decorated and that our care team are friendly and attentive. It's great that your relative has settled in well and is well cared for and enjoying the activities. Yes, as you say, there is a lovely garden at Dove Tree and we're all very much looking forward to the weather changing so we can get out and enjoy it. Thank you again for this kind feedback, it really does make a difference to our care teams to see their hard work and dedication acknowledged in this way. Kindest regards,
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Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at Dove Tree House
Good afternoon Ian W. Thank you for taking the time to publish this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really lovely to read that you are very happy with the care that your mum is receiving. I know the team will be really happy to read this review. Kindest regards
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Submitted via Website • Report
Reply from Nathan Stone, Director. at Primrose House
Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Primrose House in Westward Ho! North Devon. I am sorry to read that your Dad has been poorly and I hope that he is feeling a lot better now or soon will be. It's lovely to read that our care team have been really attentive to his needs and that you 'can't praise them enough' for the care that they give to both your dad and you and your family. I know the team will be really touched by your kind words and recognition. Kindest regards, Director.
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Reply from Nathan Stone, Director. at Primrose House
Thank you so much for leaving this 5/5 Star full house review of your experience with our Care Team and Care Home at Primrose House in Westward Ho, North Devon. It's lovely to read that our care team are caring and engage well with residents and visitors and that you are very happy with the care that your Dad is receiving. And yes, we agree so much, the office is for admin and we try to keep that to a minimum, so that our managers can be out interacting with our residents and care teams as much as possible. Thank you again for this really positive feedback. Kindest regards.
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Reply from Nathan Stone, Director. at Primrose House
Thank you so much for taking the time to write this really detailed and clearly heart felt review of your experience with our Care Team and Care Home at Primrose House in Westward Ho. I am, of courses, very sorry to learn that your mum had a serious stroke in 2024. At the same time I'm really pleased that our Care Team have been able to provide both you and her with such good care and support since. It's lovely to read that our team at Primrose has has been 'absolutely brilliant' and that our Care Home Manager made you feel really welcome from the start. We are very fortunate to have an exceptional manager at Primrose House, leading and supporting an exceptional team who in turn support her. Your detailed review will provide countless other people, who may be starting out on a journey to find out about care homes owing to their own difficult personal circumstances, with a great deal of comfort and reassurance. Thank you again.
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