Care Homes Owned by South West Care Homes Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by South West Care Homes Ltd
South West Care Homes are a high-quality care home group based in the South West of England.

It is the philosophy of the group to provide person-centred care, with staff putting the individual at the centre of everything they do.

Dignity and respect of residents are of paramount importance to the group.

South West Care Homes Ltd Locations (10)

 

10 Care Homes owned by South West Care Homes Ltd

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Ashfield

18 Windsor Square, Exmouth EX8 1JX 

9.8 25 reviews
"I always say that Ashfield saved my mum, it's been proven time and time again , just recently mum was poorly , I was contacted straight…"   Read all 25 reviews
Location Type Care Home

Ashfield is a residential home situated in the beautiful seaside resort of Exmouth on the South East coast of Devon. Just on Windsor Square, Ashfield is close to the heart of Exmouth, and is a former townhouse dating back to Edwardian times. There… Read more about Ashfield

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 25 Rooms from £1,150 / week
Ashley House

The Avenue, Langport TA10 9SA 

9.8 50 reviews
"What impresses me most, is that Ashley House feels like a real home and has a lovely dining room, living room and a large conservatory…"   Read all 50 reviews
Location Type Care Home

Ashley House Care Home is situated in the small town of Langport, a civil parish of Somerset. The attractive home dates back to Victorian times and is at the end of a quiet, beautiful tree-lined avenue. The skilled and dedicated care team provide… Read more about Ashley House

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 25 Rooms from £1,000 / week
Lavender Court Care Home Ltd

Lavender Court Care Home, Boscawen Road, Perranporth TR6 0EP 

9.8 29 reviews
"My mum has been a resident for the past 2 and a quarter years. I have personally received the kind welcome Mum received, and my family and…"   Read all 29 reviews
Location Type Care Home

Lavender Court Care Home is situated in the beautiful seaside town of Perranporth just on the north coast of Cornwall. Providing residential care to 35 residents the passionate care team is on hand 24 hours a day providing assistance with all everyday… Read more about Lavender Court Care Home Ltd

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 36 Rooms from £1,100 / week
The Firs

27 Fore Street, Witheridge, Tiverton EX16 8AH 

9.8 35 reviews
"My sister has been at The Firs for nearly a year, she settled very quickly, is happy and very well looked after which gives me peace of…"   Read all 35 reviews
Location Type Care Home

The Firs is a residential care home set in the heart of the small village of Witheridge in Mid Devon close to Tiverton, South Molton and Braunton. The Firs is housed in an elegant period style building which used to be the doctors manor house back in… Read more about The Firs

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 27 Rooms from £1,000 / week
Kenwyn

Albert Road, Crediton EX17 2BZ 

9.7 27 reviews
"Mum went into respite in Kenwyn for a short stay as she has early dementia. Mum found it overwhelming at times and ultimately chose to go…"   Read all 27 reviews
Location Type Care Home

Kenwyn is a residential home located near the heart of Crediton in the county of Devon. Crediton boasts a thriving community and is convenient for both Dartmoor and Exmoor and is only seven miles from the City of Exeter. Kenwyn was initially a maternity… Read more about Kenwyn

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 25 Rooms from £1,000 / week
Michaelstowe

211 Ridgeway, Plympton, Plymouth PL7 2HP 

9.7 37 reviews
"I am very happy that the care my mom gets & the support & contact I receive. The staff do all they can to allow my mom to keep her dignity…"   Read all 37 reviews
Location Type Care Home

Michaelstowe is an attractive period residence situated in the Ridgeway, at the heart of Plympton near the town of Plymouth. There is a friendly and passionate team on hand 24 hours a day providing assistance with every everyday task required. Each… Read more about Michaelstowe

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 24 Rooms from £850 / week
The Manor House

135 Looseleigh Lane, Derriford, Plymouth PL6 5JE 

9.5 23 reviews
"My dad left hospital in a terrible state. He was anxious, unhappy and distressed. Within 24 hours the change in him has been amazing. Since…"   Read all 23 reviews
Location Type Care Home

The Manor House is a residential home for older people based in a characterful period residence in Plymouth, Devon. The laid back and homely accommodation provides quality care in a leafy, suburban area of town. There is also a large conservatory… Read more about The Manor House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 30 Rooms from £950 / week
Cambrian Lodge

4 Battery Road, Portishead, Bristol BS20 7HP 

9.5 25 reviews
"My father spent the last two months of his life at Cambrian Lodge. It was a relief to know that Dad was safe and well cared for as he…"   Read all 25 reviews
Location Type Care Home

Cambrian Lodge is a residential home located in the heart of Portishead in the county of North Somerset. The elegant Victorian building was originally built for the Wills tobacco family and is just a stone’s throw away from Portishead seafront. There… Read more about Cambrian Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 28 Rooms from £1,000 / week
Beechmount

Rousdown Road, Chelston, Torquay TQ2 6PB 

9.4 17 reviews
"First, I have to say that writing a review for Beechmount is akin to writing a review about a family member because, in effect, they have…"   Read all 17 reviews
Location Type Care Home

Beechmount is a residential home situated in Chelston, a pleasant residential area of Torquay in the county of Devon, which is housed in an elegant period building. There is a friendly and caring team on hand to provide care 24-hours a day assisting… Read more about Beechmount

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 25 Rooms from £1,050 / week
Lake View Retirement Home

4 South Road, Newton Abbot TQ12 1HL 

9.2 22 reviews
"Dad became a resident of Lake View just under a year ago, after an unplanned admission to Hospital. Each time I have visited, all members…"   Read all 22 reviews
Location Type Care Home

Lake View Retirement Home is a residential care home nestled within the tree-lined streets of a quiet suburban area in Newton Abbot, Devon. The home is a detached Victorian villa which has been sympathetically extended and adapted. Lakeview can provide… Read more about Lake View Retirement Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 29 Rooms from £1,000 / week

South West Care Homes Ltd Reviews (290)

9.6
South West Care Homes Ltd has a Group Review Score of 9.6 (9.612) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to South West Care Homes Ltd must have a Review Score.

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Review of

Ashley House

from Nicholas S (Son of Resident) published on 7 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My Mother has been at the home for over 2 years after leaving a previous care home.
The home has various private rooms which are roomy and clean, my mums room also has a toilet room, not quite on suite, but in an another room.
The home has two main seating areas for the residents, one of which goes
out into the garden, I'm not sure how often this is used, but it is for the various activities, that the home puts on, of which they do send videos of, which is a nice touch, the staff are always friendly and I usually get a cup of coffee, which they offer, which makes you feel welcome. The Manager also schedules coffee mornings, which I have yet to go to, but all these things add up to help with interaction with the relatives.

Reply from Clare Burns, Manager at Ashley House

Thank you for leaving a review, we really appreciate you taking the time to do this. I am glad to hear that when you visit you're made to feel welcome.


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Review of

Lavender Court Care Home Ltd

from Doreen M (Wife of Resident) published on 3 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My husband is treated with kindness and respect by all staff. The management are very helpful. The room is comfortable and clean. The meals are simple but adequate.

Reply from Finlee Rowe, Registered Manager at Lavender Court Care Home Ltd

Thank you for your kind words of feedback - I will share them with the team!


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Review of

Lavender Court Care Home Ltd

from B J (Daughter of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for the past 2 and a quarter years. I have personally received the kind welcome Mum received, and my family and I have always been made welcome.
During her stay Mum has continued on her cognitive decline along with her many health conditions leading to a number of emergencies.
Every time and every day the whole staff have been so kind and caring. Mum died two days ago at the age of 89 1/2. Mum's request was to stay at the home indeed her home, although she often asked me "where is this place?".
Mum's final three days were a true and total example of the very best and sincere care that these folks provide.
Not only were they keeping Mum safe and pain free but loving and caring for her and us as a resident family.
If a care home becomes the best choice for anyone let it be like or actually be Lavender Court!

Reply from Finlee Rowe, Registered Manager at Lavender Court Care Home Ltd

Thank you for the touching and kind words! The team strive to do their best - especially during the most difficult times. During the final stages, we extend our care to the family. Our aim is to make that time as comfortable as possible for the family as well as the resident, so that they may make the most of the limited time they have left together. Mum will be very much missed by the team and the other residents and you will always be welcome to pop in for a cup of tea and a chat!


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Review of

The Firs

from Diane R (Sister of Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My sister has been at The Firs for nearly a year, she settled very quickly, is happy and very well looked after which gives me peace of mind. The staff are excellent, the door is always opened with a smile and they are all very easy to talk to.. I am extremely grateful to them all for their kindness
and care to my sister and to me.

Reply from Pip Smith, Registered Manager at The Firs

Thanks Diane for your lovely kind review, we are delighted to have been able to help care for her here @ The Firs. We appreciate your feedback.


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Review of

The Manor House

from A P (Daughter-in-law of Resident) published on 25 March 2025
Overall Experience  Overall Experience 4.0 out of 5

While mum was at Manor House she was always treated with care kindness and respect, by all the staff and management. Nothing was too much trouble for them, they would always contact us with any problems or anything they thought we should know, and were always there to update us on mums situations and
wellbeing. We would like to think all the staff and management at Manor House for the care, love and support they gave mum and us while she was with them. Many thanks to you all.

Reply from Yuliya Grenyer, Care Manager at The Manor House

Thank you so much for your lovely message. It means a great deal to all of us at Manor House to know that your mum felt cared for and respected during her time with us. We understand how important it is to keep families informed and involved, and we are so glad to hear that our communication and support brought you comfort. It was privilege to care for your mum, and we send our warmest wishes to you and your family.


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Review of

The Manor House

from S P (Son of Resident) published on 25 March 2025
Overall Experience  Overall Experience 4.0 out of 5

In the time mum spent at Manor House she was treated with kindness and respect by all staff and management. Nothing was too much trouble even though mum was a nightwalker. All staff were willing and able to respond to any questions asked. We were always updated/inform on mum situation and wellbeing.
Many thanks to all staff for the care, love and support.

Reply from Yuliya Grenyer, Care Manager at The Manor House

Thank you so much for your kind words. We are truly grateful for the opportunity to care for your mum, and we are glad to hear that you felt supported throughout her time with us. Our team always strives to treat every resident with dignity and compassion, no matter their their individual needs- and it is lovely to know that this was reflected in your experience. Wishing you and your family all the very best.


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Review of

The Firs

from Richard B (Son of Resident) published on 24 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My father uses the firs for rest bite at this time , it is always our first port of call when the time comes round , excellent service , friendly staff , a great experience with staff who can accommodate my fathers needs .

Reply from Pip Smith, Registered Manager at The Firs

Many thanks Richard, we always enjoy seeing Dad when he comes for a stay. We look forward to welcoming him again in the future months. Regards.


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Review of

The Firs

from Brenda T (Daughter of Resident) published on 21 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mother settled into the Fir's just like she was at home. The staff are really friendly and very helpful, nothing is too much trouble for them. The rooms and the whole care home is kept clean and bright, making it feel welcoming when you enter the building. The staff took time to prepare my Mother's
dietary requirements as she was restricted on what she could eat. I would recommend the Fir's to anyone if you are looking for rest bite care or full time residential care.

Reply from Pip Smith, Registered Manager at The Firs

Thanks so much for your review, it is much appreciated. We always look forward to Mum's stays. We look forward to seeing you all again soon I am sure.


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Review of

The Firs

from Norman B (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Hi .
I just to wanted to say that mum has improved so much since staying with you. We were a bit worried at first if she would settle but you have all been amazing with her and to see the improvement is fantastic. Thank you all very much

Reply from Pip Smith, Registered Manager at The Firs

Thanks so much Norman, we are delighted to have mum with us. She is settling really well and seems really happy here.


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Review of

Ashfield

from Wendy W (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I always say that Ashfield saved my mum, it's been proven time and time again , just recently mum was poorly , I was contacted straight away , explained what was going on , I was able to go sit with mum till really late , when arrived I was met by a member of staff that told me exactly what was happening
and took straight to mum, she also sat with us for some time so I wasn't scared , a welcome cup of tea was bought to us and mum was soon on the mend again , I can't recommend and thank Ashfield enough , the staff are very friendly and always on hand to help , mums very happy and very looked after , thank you everyone for saving my mum x

Reply from Nelly Dumitru, Manager at Ashfield

Thank you so much for your kind and heartfelt words. We are absolutely delighted to hear that your mum is doing well, and we are grateful for the trust you've placed in us. It means the world to us that we could support you during that time and provide the care and comfort your mum needed. Our team is dedicated to ensuring every resident receives the best care, and knowing that you felt supported and reassured during such an important time is truly rewarding. We're so pleased to hear that mum is happy and well cared for - that's always our ultimate goal.Thank you again for your kind recommendation and for taking the time to share your experience. It's always a pleasure to care for your mum, and we'll continue to do our best for her and all of our residents.


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Review of

Ashley House

from Deborah P (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

What impresses me most, is that Ashley House feels like a real home and has a lovely dining room, living room and a large conservatory where most activities take place. Staff and the Manager are all friendly and very helpful and keep me informed of dad's care.
Dad has been very happy and enjoys the
company of other residents and staff. Activities are really outstanding and he enjoys a varied programme of events, he particularly enjoys the music and the entertainers who come to the home and perform. It's lovely to hear him singing songs and there is a display of photos on the walls, so we can see what happy times he has had.
His most important activity is food and coffee and I am happy to say that the food is extremely good and he is supplied with endless coffee and biscuits.
A big thank you to the Manager and staff for taking good care of dad and I appreciate all you do,

Reply from Clare Burns, Manager at Ashley House

Wow! Thank you so much for such a lovely review, I am so pleased to hear that you are happy with the care that we provide for your dad. I will ensure that this gets passed onto all the staff.


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Review of

Michaelstowe

from Samantha O (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I am very happy that the care my mom gets & the support & contact I receive. The staff do all they can to allow my mom to keep her dignity and individuality. She can be a handful sometimes. They go above & beyond to make her feel happy & at home.

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Review of

Ashfield

from D H (Son of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum came to Ashfield following a short stay in hospital. A bout of influenza left her with some delirium , therefore it was decided to allow some respite for me, and more recovery time for her in a rest home. She has found the move to a care facility extremely challenging and her behaviour has
been difficult. All I can say is in my experience so far that the staff have been wonderfull. They have shown incredible warmth to me , but more importantly to my mother. I especially have to mention the home manager who has gone out of her way, often outside of her working hours to reassure me of any worries and concerns i have. This kindness extends to her team who are treating my mum with patience and care, in what I consider a very challenging job.

Reply from Ionela Manole, Manager at Ashfield

Thank you so much for taking the time to share such a heartwarming review. It's truly appreciated by both myself and the team here at Ashfield. I'm so glad to hear that despite the challenges your mum has faced with the move, she has been receiving the care and attention she deserves. It means a great deal to me to know that the support I've been able to offer you has helped ease some of your concerns. It's our priority to ensure that families feel reassured and involved in their loved ones' care, and I'm pleased to hear that this has been your experience. I'm also very proud of my team. Their dedication to providing compassionate care, especially in difficult circumstances, is what makes Ashfield such a special place. We'll continue to support your mum and help her with her recovery as best we can.


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Review of

Lake View Retirement Home

from Adam M (Son of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Dad became a resident of Lake View just under a year ago, after an unplanned admission to Hospital.
Each time I have visited, all members of staff are friendly, approachable & willing to answer my questions.
The residents look well cared for and I have always found the care home clean and tidy. Dad
has started to become a "falls risk" on the stairs, so to pre-empt future problems/injuries, he was moved downstairs. This, to me shows that the staff are thinking of the residents well being. I also know the home Manager feels that food and nutrition are very important and as such the chefs produce some lovely looking meals.
I live some distance away from the care home. Therefore, I find the regular news letters interesting. As, they detail past & future activities/entertainment provided for the residents. Along, with providing general information about the home itself.
On the whole I'm very happy that my Dad is a resident of Lake View & more importantly he seems to like living there.

Reply from Carole Fellows, Manager at Lake View Retirement Home

Thank you so much for taking the time to write a review of our home. I have passed on your lovely comments to the whole team. Our chefs take great pride in what they produce for everyone.


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Review of

Kenwyn

from Jane P (Daughter of Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum went into respite in Kenwyn for a short stay as she has early dementia. Mum found it overwhelming at times and ultimately chose to go home. but whilst there the staff went above and beyond to help her. I cannot recommend there highly enough. If mum needs care in the future she would readily choose
Kenwyn!

Reply from Daniel Ruddock, Manager at Kenwyn

Thankyou so much for your kind review. The team will be thrilled with such positive feedback. Please don't hesitate to get in touch if you would like us to assist you again.


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Review of

Michaelstowe

from W H (Daughter-in-law of Resident) published on 5 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I feel it's not a building that makes a home but the staff and they have always been very friendly and approachable. I have been to a few homes in our area in the last couple of months visiting relatives and Michaelstowe definitely came top. The manager and staff have always looked and are very busy,
they all are very professional and kind to our family, they are happy to resolve any problems.

Reply from Amy Stokes, Manager at Michaelstowe

Thank you for your review of Michaelstowe! We do have the best team who always go above and beyond in making everyones day the best it can be. I am so happy to hear that you also receive the same kindness from them as all of the residents do. I will have great pleasure sharing this with all of them.


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Review of

Ashfield

from W S (Daughter of Resident) published on 3 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Ashfield in October 2024. She has chronic schizophrenia. She has good days and some very bad days. The manageress was always available to talk to me before she moved in and made me feel that this was the right place for her to live. Every time I visit, the manageress is always on
hand to give me an update on her or to let me know of any hiccups that have happened. My mother left an institution and moved into a beautiful home. She's not an easy resident, but the staff handle her with care and respect. She loves the food that is cooked fresh there, and I've noticed that her weight seems to be more stable than where she was before. The dining room is a lovely, light space and very inviting. The residents were singing to a singing duo last week, and they were wonderful to watch. My mother is definitely in a good place at Ashfield, and I feel that she has made friends and is integrating really well there. I am so happy she is there.

Reply from Nelly Dumitru, Manager at Ashfield

Thank you so much for taking the time to share this thoughtful review. We are thrilled to hear that your mother is settling in well at Ashfield, and it's heartening to know that both you and she feel supported and cared for. Our team strives to create a safe and nurturing environment for all of our residents, and it's wonderful to hear that the care, attention, and personal updates have been reassuring for you. We're also happy to know that your mother is enjoying the food and has been able to maintain a stable weight, which is so important. We look forward to continuing to support her on her journey and are so glad to hear she's forming connections with other residents. Your kind words mean a lot to us, and we are delighted that she is in a place where she feels comfortable and happy.


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Review of

Lake View Retirement Home

from V C (Daughter of Resident) published on 18 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I want to thank everyone at Lake View Retirement Home for the level of care that my father was given during the last two and half weeks of his life. He was treated with so much kindness and respect. Be it a chat/hello from the cleaner who washed his blanket or the care staff who always listened to him.
The manager was very kind to me, too. Thank you, everyone at Lake View.

Reply from Carole Fellows, Manager at Lake View Retirement Home

Thank you for your lovely words and I will pass on your appreciation to the team. Wishing you and your family well from all at Lake View.


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Review of

Cambrian Lodge

from E D (Daughter of Resident) published on 18 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My father spent the last two months of his life at Cambrian Lodge. It was a relief to know that Dad was safe and well cared for as he became increasingly frail. The staff are all professional, friendly, and caring. They kept us informed of Dad's health and treated him with dignity to the end. Cambrian
Lodge was a good choice for Dad and for the family.

Reply from Rob Davin, Operations Manager at Cambrian Lodge

Thank you for your kind words. The Team at Cambrian pride themselves on delivering the highest quality care and support.


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Review of

Lake View Retirement Home

from Alastair S (Friend of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My friend went to Lake View in December 2024 till January 2025 when he sadly passed away. The standard and level of care and standard of care was excellent from all the staff. My friend was happy to be there and said to me that the staff were nice. Because my friend was finally on end-of-life care I
was allowed to be with him all day and night so I was also able to see the standard of care during the night and that was also excellent. Having also seen and tasted the food I can honestly say that it was lovely home-cooked, nourishing meals. I am a retired qualified nurse who worked many years in older adult and I would have been proud to have any of the staff here on my unit. For me the care is more important than a building that might need a lick of paint. I can honestly say that I would be happy to be a resident there.

Reply from Carole Fellows, Manager at Lake View Retirement Home

Thank you so much for your lovely comments. The team all take pride in supporting those living at Lake View and all who are important to them. I am really please you felt welcome. I have passed on your kind word to the team.


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Frequently Asked Questions about South West Care Homes Ltd

How many Care Homes does South West Care Homes Ltd own?

South West Care Homes Ltd own 10 Care Homes.

Which South West Care Homes Ltd Care Homes have the highest review score?

Ashfield, Ashley House & Lavender Court Care Home Ltd have the highest review score.