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Care Homes Owned by Christchurch Housing Society

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Christchurch Housing Society

Christchurch Housing Society Locations (2)

 

2 Care Homes owned by Christchurch Housing Society

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Silverways Nursing Home

Silver Way, Highcliffe, Christchurch BH23 4LJ 

9.9 38 reviews
"My mother has lived in Silverways Nursing Home for almost 2 years. She has been loved and respected throughout her stay. The staff are so…"   Read all 38 reviews
Location Type Care Home

Silverways is delightfully set in landscaped grounds of one and a half acres in a quiet residential area of Highcliffe on the Dorset coastline, close to Highcliffe Castle, Mudeford Beaches, Quay and Christchurch harbour. The home has 2 floors with… Read more about Silverways Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 61 Rooms from £1,147 / week
Avondene

171 Stanpit, Mudeford, Christchurch BH23 3LY 

9.2 8 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • 11 Rooms

Christchurch Housing Society Reviews (46)

9.5
Christchurch Housing Society has a Group Review Score of 9.5 (9.545) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Christchurch Housing Society must have a Review Score.

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Review of

Silverways Nursing Home

from B R (Daughter of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in Silverways Nursing Home for almost 2 years.
She has been loved and respected throughout her stay. The staff are so caring and considerate and the meals are 1st class.
It's a bright, beautifully spacious home and kept immaculately clean daily and welcoming to all visitors.
I
completely recommend Silverways to anyone with an ailing parent or family member.
They will be cared for with the utmost respect amd dedication.

Reply from Alan Johnston, Manager at Silverways Nursing Home

Thank you for your very kind review. The team here at Silverways will be delighted with the feedback and very appreciative of your input.


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Review of

Silverways Nursing Home

from David K (Brother of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so glad we chose Silverways for my brother's end-of-life care and so was he. He loved his room and the attention and care from the staff, nothing was ever too much trouble. The establishment has had a wonderful refurbishment and the facilities could not be better. The focus is on care rather
than profit and that makes a huge difference.

Reply from Alan Johnston, Manager at Silverways Nursing Home

Thank you very much for your review and very kind words which I will be passing on to the team here at Silverways. It was a pleasure caring for your brother.


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Review of

Silverways Nursing Home

from Heather W (Niece of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so impressed at the care and service on Christmas Day. All the staff said hello and we so appreciated the warmth that surrounded us. Thank you, the meal was lovely.

Reply from Alan Johnston, Manager at Silverways Nursing Home

Thank you very much for your review. I am so pleased that you enjoyed spending time with us.


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Review of

Silverways Nursing Home

from S S (Son of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit was to see my Aunt who is a resident. I took my Dad as he is also in a home (which is the best in our area and has the highest recommendations). My first impression was how organised, efficient, friendly, and fond the entire establishment was. My Dad after 3 subserve visits has relocated
here and loved it (I'm delighted to be able to say!). Much more space and room than his previous home and cheaper too. Highly recommend.

Reply from Alan Johnston, Manager at Silverways Nursing Home

Thank you so much for your review. I am delighted to hear that both your father and yourself are happy with everything here at Silverways and will be sure to pass your positive comments on to the team here.


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Review of

Silverways Nursing Home

from P O (Husband of Resident) published on 20 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Run with care and kindness. Do not change it, it works.

Reply from Alan Johnston, Manager at Silverways Nursing Home

Thank you very much for the review and positive comments. We are delighted to be able to care for your loved one.


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Review of

Silverways Nursing Home

from Jo N (Daughter of Resident) published on 9 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this home since last April and I am so, so pleased we moved her from her previous home. The staff here are so polite, very helpful and very understanding. I can not ask for any better care for her.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you for your lovely review. We are so pleased to hear your mother is happy here. The team will be delighted when I pass on your message. Best wishes.


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Review of

Silverways Nursing Home

from J C (Son-in-law of Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law has been in Silverways for four weeks but so far we are extremely pleased. The staff and manager are extremely helpful and friendly to both residents and visitors. There are numerous staff on duty and a lot of activities which residents are encouraged to join in.
Her room is good and
the only reason we scored satisfactory is it is one of the smaller rooms. However, she has been provided with an 'air mattress' and it is very clean.

Reply from Alan Johnston, Manager at Silverways Nursing Home

Many thanks for your very positive review. I am so pleased that you are finding everything at Silverways to your liking.


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Review of

Silverways Nursing Home

from Raine B (Daughter of Resident) published on 30 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has not been in the home long but the family are very happy with the level of care shown by everyone.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you for your lovely review, we are so glad your mum is enjoying our home. I look forward to seeing you and the family soon. Best wishes.


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Review of

Silverways Nursing Home

from Ellie C (Granddaughter of Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been so comforting that my Grandad is being cared for by such lovely staff. He feels at home and I've noticed such a positive change in him since he's arrived at Silverways. The staff regularly run activities and the menu is always to his liking so makes his day easier. Thank you for all your
support.

Reply from Alan Johnston, Manager at Silverways Nursing Home

Thank you for your review and kind comments. It is lovely to hear you have seen a positive change in your Grandad and we are all very grateful for your feedback.


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Review of

Silverways Nursing Home

from Karrie C (Daughter of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been very well looked after and treated with care, kindness and dignity. The staff are very patient with him and encourage him to join in activities. Dad loves the food at Silverways, and nothing is too much trouble. His room is comfortable with a nice outlook, and the home is very clean.
The gardens are well-maintained, and the residents can sit outside. All of Dad's needs have been well managed, and I am extremely grateful to all of the staff.

Reply from Alan Johnston, Manager at Silverways Nursing Home

Thank you for your very positive review. It is a pleasure looking after your dad here at Silverways, and we are so pleased he is enjoying life with us.


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Review of

Avondene

from Margaret W (Daughter of Resident) published on 12 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent managerial team supported by excellent care staff.
Warm and friendly environment, supporting residents to enjoy life lots of attention and activities, such as quizzes, bingo playing board games outings.
Mum has improved both physically and cognitively and enjoys the company of the other
residents.
Excellent food choice, each day different menu to choose from.

Reply from MELANIE PARRETT, Manager at Avondene

Thank you for your lovely comments which I will pass on to the care team. Mum has settled in extremely well and it is our pleasure to care for her.


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Review of

Silverways Nursing Home

from H C (Daughter of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled very well and the staff have been outstanding with him. Always a friendly welcome from the receptionist, care team, activities lady and managers.
The home is spacious and airy and feels very welcoming.
My father loves the food!

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you for taking the time to leave your feedback, we do everything we can to make our residents really feel as if this is their home. See you around the home soon.


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Review of

Silverways Nursing Home

from Fiona M (Respite Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can fully recommend Silverways Nursing Home for its efficient care, very friendly staff, cleanliness, good food and most importantly, a feeling of being in safe and caring hands at a time of vulnerability. There is a 'family' feel. This is my second visit for respite care and there is no doubt I would
want to return to Silverways if I need nursing home care in the future. Thank you to all the staff.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you for your lovely feedback, Fiona. Keep in touch and all the best.


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Review of

Silverways Nursing Home

from G G (Respite Resident) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm here on respite. I was met with a warm welcome. I have a nice comfortable room, I join in most of the group activities which are well-led.
The staff are all professional and caring. I am enjoying the food.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you so much for your lovely review, we're glad you're enjoying your time with us. Let me or any other member of the team know if you need anything additional whilst staying with us.


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Review of

Avondene

from Paul F (Son of Resident) published on 23 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Avondene since February 2023. From day one the care and attention she has had has been exceptional. She is really happy living there and is very comfortable in her room, which has a sunny outlook and view. Since my mum has been there she has made good friends with all of
the staff and other residents. All of her family are very pleased with the care she is getting from a very professional and caring team.

Reply from Melanie Parrett, Manager at Avondene

Thank you for this lovely review. It is an absolute pleasure to care for your mum, and I will pass on your kind comments to all staff.


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Review of

Avondene

from Gary C (Son of Resident) published on 16 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Avondene was home for my mother for nearly six years. During her time at Avondene she was cared and looked after extremely well. My mother couldn't have wished for a better place to have spent her last years. The staff were and are so caring and attentive. Mum made so many friendships with the wonderful
staff. Thank you for your compassion keep up the good work.

Reply from MELANIE PARRETT, Manager at Avondene

Thank you for your lovely words. It was our absolute pleasure to care for Mum over the years and all staff were extremely fond of her. Mum always had a smile on her face and was happy to join in with everything that was going on here.


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Review of

Silverways Nursing Home

from Annette C (Daughter of Resident) published on 28 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Silverways. My mother had a week respite care and she returned home happy and singing its praises. The staff were excellent and made Mum very welcome.

Reply from Alan Johnston, Manager at Silverways Nursing Home

Thank you for your lovely review. We look forward to welcoming your mother back in the future. In the meantime, I will pass on your comments to the team here.


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Review of

Silverways Nursing Home

from Julia S (Respite Resident) published on 28 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am amazed how lovely this 'care home' is. The service and behaviour of the staff is commendable, every need attended to! I feel quite happy to come again in the future. (The food is very good as well!)

Reply from Alan Johnston, Manager at Silverways Nursing Home

Thank you Julia for your kind words and I am so pleased that you enjoyed your stay with us here at Silverways. I will ensure that all of the team here are aware of your comments and look forward to welcoming back in the future.


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Review of

Silverways Nursing Home

from David R (Son of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Silverways for approximately eight years. During that period the standard of care has been excellent. All of the staff treat her with great care and dignity.
Overall she appears happy and her family are very pleased with the care she receives.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you for your lovely review. I look forward to seeing you in the home soon. Best wishes.


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Review of

Silverways Nursing Home

from Ian H (Son of Resident) published on 6 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a nursing home for a loved one can be a daunting task, but I can wholeheartedly say that the care provided to my father was exceptional, and I recommend Silverways wholeheartedly.
My father was a resident here for ten months, and the level of compassion, dedication, and personalized attention
he received surpassed our expectations. What truly sets this facility apart from others we inspected was the genuine and loving care extended to Dad, balanced with keeping our family informed about any changes in my dad's health or care plan. They proactively engaged in discussions about my father's needs, ensuring that my mother was always part of the decision-making process.
I am immensely grateful for the outstanding care provided by the entire team at Silverways. Their unwavering dedication and genuine love for their residents make it a place where families can have peace of mind, knowing that, in our case, our beloved husband/father was in the best hands possible.

Reply from Alan Johnston, Home Manager at Silverways Nursing Home

Thank you, Ian, for your heartwarming review. It truly means the world to us. Best wishes.


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Frequently Asked Questions about Christchurch Housing Society

How many Care Homes does Christchurch Housing Society own?

Christchurch Housing Society own 2 Care Homes.

Which Christchurch Housing Society Care Homes have the highest review score?

Silverways Nursing Home & Avondene have the highest review score.
Christchurch Housing Society in Dorset

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