Care South in Somerset | 2 Care Homes

Review of
Beauchamp Country House Care
from Keith C (Respite Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

I came to Beauchamp House direct from hospital
Everyone has been most welcoming and helpful, nothing is too much trouble
If I need respite care in the future I would certainly come back to Beauchamp House

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your kind words! We're delighted you felt welcomed and well cared for. We'd be happy to support you again if you ever need respite care in the future!

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Review of
Beauchamp Country House Care
from H H (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My mother has recently become a resident in Beauchamp House.
Their communication with us throughout the whole process has been excellent.
All the staff are very efficient, friendly and obviously want the residents to enjoy living at the home.
They go above and beyond to assist both residents and

their families.
We are very happy with the care Mum is receiving.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your review - we are so pleased to read how all the staff are efficient and friendly. We will share this with the team.

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Review of
Beauchamp Country House Care
from J F (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

The staff at Beauchamp House were all so kind, considerate and friendly yet professional. Mum was able to come into the home quickly and received excellent medical and personal care throughout her short stay. It was such a shame that she was too poorly to enjoy the beautiful grounds and fun activities

as well as the excellent catering that was on offer.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your review - to hear how the team have been considerate and friendly is so lovely, we will share this with them.

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Review of
Beauchamp Country House Care
from Coral S (Respite Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

I had the pleasure of spending two weeks at this beautiful care home for respite care after knee surgery.
The staff were so helpful and work so very hard to make your stay enjoyable and comfortable.
Great food and had beautiful views of the garden. Thanks to everyone for looking after me.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your five-star review. We are so pleased you enjoyed your respite stay with us. We will share this lovely feedback with the team.

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Review of
Beauchamp Country House Care
from Helen R (Respite Resident) published on 11 December 2024

Submitted via Website • Report

Overall Experience

I am here for two weeks respite care. Every single member of staff has been incredible. They cannot do enough for me. The surroundings are amazing. Beautiful grounds. I have had a wonderful, relaxing time after a long illness. Cannot recommend highly enough. Ten stars! Thank you all.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your five-star review. We will share your lovely comments with the team.

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Review of
Beauchamp Country House Care
from Adrian M (Son of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

My mother spent the last couple of weeks of her life (palliative care) at Beauchamp Country House Care and our experience from the first conversation through until my mother sadly passed away was full of care, dignity and compassion.
All the Staff are very professional, very kind and compassionate.

Everybody went well beyond what I was expecting to the point that I knew most of mums care staff by first names and they knew me.
Normally there is always something that you could say 'could be done better' but I have racked my brain and I am struggling to find a single thing is disliked.
The home is beautiful and is full of character.
Well done to Beauchamp House, The manager and her wonderful staff.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your review. From all of us, at Care South, we send our condolences to you and your family. We will share your lovely feedback with the team.

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Review of
Beauchamp Country House Care
from C S (Daughter of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience

My mother has just spent the last nineteen months in Beauchamp House and has been so well cared for. The staff are exceptional and always looked after her with compassion, kindness and good humour. Mum was very reluctant to move to a care home but loved her time there and was very happy which gave her

family enormous peace of mind.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you so much for your five-star review. We are so pleased to hear how you feel about the care and the team at Beauchamp House.

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Review of
Beauchamp Country House Care
from Janette B (Daughter of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience

My mother has now been in the home for 2 years and I cannot fault the home at all. The care staff are very professional in what they do, always kind and patient with mum, they all know mums likes and dislikes. During the early months this year, things were not good with mum and the care staff went above

and beyond to comfort her and us as a family, and she has come out of that bad time.
The nursing staff, well what can I say, absolutely superb, they are always compassionate and have the time to speak with us as a family when we have concerns for mum.
The food is excellent and although mum is still fussy with her food they will accommodate her needs when possible.
Nothing at all is too much trouble for all staff and we as a family are greatly thankful that mum is in the best care home.
So I would like to thank the manager and deputy manager and admin team and all staff for taking care of my mother words, cannot say enough.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your five-star review - the team will be so pleased to read your feedback.

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Review of
Beauchamp Country House Care
from Jeffrey S (Son of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience

Mum and Dad moved into one of the Beauchamp Gardens bungalows just before last Christmas when it was perfect for their needs. They quickly settled in assisted by the excellent staff and the ability to bring their much-loved belonging with them. Unfortunately, Mum's health deteriorated a few months ago

and after 2 weeks in hospital Mum moved into Beauchamp House care home. All the staff were amazing in settling Mum in at short notice and providing first-rate care. We were able to visit at any time of day and every day of the week. Nothing was too much trouble for the staff and I highly recommend Beauchamp House care home.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your wonderful feedback and recommendation. I am so pleased we could offer initial support at both Beauchamp Gardens and now permanent care at Beauchamp Country House. Wishing you all the best.

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Review of
Beauchamp Country House Care
from Judy H (Wife of Resident) published on 2 August 2024

Submitted via Website • Report

Overall Experience

My husband was a resident at Beauchamp House Care for less than two weeks for palliative care. I am unable to fault the home in any way.
All nursing and care staff were excellent in their approach, attentiveness, patience, attitude, care, communication and treatment of Ray and his family. Two of the

nurses were outstanding. Nearly all the staff spoke to him slowly and clearly so that he was able to understand.
The premises, facilities and outside were excellent and clean.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you so much for taking the time to leave a review, your words will mean so much to the team at Beauchamp Country House. Your five star review is so greatly appreciated. Wishing you all the best.

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Review of
Beauchamp Country House Care
from Julia H (Wife of Resident) published on 9 July 2024

Submitted via Website • Report

Overall Experience

My husband needed urgent care after he fell and broke his hip at Easter. He has a very rare neurological illness called progressive supranuclear palsy (PSP) and his care needs are complex and will become more so. He was welcomed by everyone and I was reassured that he was safe and well looked after

whilst I was trying to sell our house and move closer to him in Somerset.
The nursing staff are fantastic and have taken time and effort to understand his illness and needs. The carers are kind, considerate and always very cheerful. Everyone at the home goes out of their way to help and make this difficult time easier for us all. My husband is settled now and I am close by so I pop in and out several times a day and always receive a warm welcome. I would highly recommend Beauchamp Gardens House Care.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your kind words, I will ensure your lovely feedback is passed on to the team at Beauchamp House. I am delighted that your husband has settled so well at Beauchamp House.

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Review of
Beauchamp Country House Care
from A B (Wife of Resident) published on 6 June 2024

Submitted via Postal Card • Report

Overall Experience

Husband's sudden and unexpected arrival at Beauchamp following debilitating illness then hospitalisation.
Great care given to deal with the shock of not returning home and his poorly state.
I also received loving and understanding care, which continues each time I visit.
I'm amazed and delighted

at the care; the surroundings, the food, the professional actions of the staff at all levels, from housekeeping to management.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you so much for your kind words, I will ensure your feedback is passed on to all of the team at Beauchamp House. Wishing you all the very best.

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Review of
Beauchamp Country House Care
from Jonathan G (Nephew of Resident) published on 17 May 2024

Submitted via Postal Card • Report

Overall Experience

If and when I need care, this is where I would wish to be.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you so much for leaving a review, I am thrilled to read your comments as will the team at Beauchamp House. Wishing you all the very best.

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Review of
Beauchamp Country House Care
from Susan M (Daughter of Resident) published on 15 May 2024

Submitted via Postal Card • Report

Overall Experience

My mum was only in Beauchamp Country House Care for four days and unfortunately died suddenly but the care the home showed my mum, myself and family was of the highest kind. We had tea with Mum on her first full day which was lovely. On the Saturday, she took a turn for the worst and the staff held

her hand and cared for her then she passed away. They treated her and us wonderfully.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your lovely five-star review for Beauchamp Country House. I am so sorry to learn of your mother's passing, wishing you and your family all the best.

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Review of
Beauchamp Country House Care
from V T (Daughter of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience

Dad has been in Beauchamp House for eight weeks. He had trouble settling in but all the staff worked very hard to make him welcome and comfortable. He is now joining in all the activities and (whilst he wouldn't admit it!) he is enjoying himself. The home is very welcoming, spotlessly clean and the

staff are friendly as well as professional. As his nearest relative, I am extremely pleased with everything. Thank you all at Beauchamp House!

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you so much, your 5* review is a wonderful read! I will pass on your comments to the team at Beauchamp who will be equally thrilled. All the very best.

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Review of
Beauchamp Gardens
from L B (Daughter of Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience

My mother spent two weeks on respite at Beauchamp Gardens. She had not been in respite care anywhere before, and so this was a very anxious experience for her.
On arrival, we were greeted by a lovely lady who was head of housekeeping for the home. She was so welcoming and chattered to my mother to

help her feel less anxious. We found the housekeeping of the home to be excellent during my mother's stay.
All staff we found to be very approachable and friendly.
Although my mother found the adjustment to care home life difficult, as a family, we felt her care was good, and I am grateful that we have found somewhere where we are happy my mother can go for any future respite care provision, should we need it.

Reply from Phil Smith, Director of Residential Care at Beauchamp Gardens

Thank you for taking the time to leave a review; we are most grateful. Wising you all the best for the future.

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Review of
Beauchamp Country House Care
from John E (Son of Resident) published on 21 November 2023

Submitted via Website • Report

Overall Experience

My 101-year old mother needed urgent respite care following a fall in her home. Beauchamp Country House responded positively and pragmatically to the request, taking her in the same day and treating her wonderfully during her two week stay. I cannot thank the staff enough for their kindness, care and

professionalism. Were it not for the fact that we want her to be closer to her family, three hours away, then we would have happily left her there to enjoy the remaining days in comfort.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you so much for your kind words, the team at Beauchamp Country House will be delighted. Knowing your mother was so well cared for must have been so reassuring to you. Wishing you both all the best.

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Review of
Beauchamp Gardens
from Mary A (Wife of Resident) published on 20 November 2023

Submitted via Postal Card • Report

Overall Experience

I'm very happy having put my husband here. Very clean, well maintained, good staff, very caring. Like home-from-home.

Reply from Phil Smith, Director of Residential Care at Beauchamp Gardens

Thank you for your wonderful five-star review. I am so pleased that your husband has settled in so well. Wishing you all the best.

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Review of
Beauchamp Country House Care
from Graham K (Son of Resident) published on 13 November 2023

Submitted via Postal Card • Report

Overall Experience

Mum had been in Beauchamp Country House Care for almost two years before sadly passing away last week at 97. I cannot speak highly enough of all of the team there; the care provided for Mum from beginning to end has been magnificent, personal, supportive and attentive. Thank you so much to everyone

there. From our induction process two years ago, through the "guard of honour," as she left last week, more words cannot describe the performance.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

I am so sorry to learn of your mother's passing. The team at Beauchamp will be so proud to read your wonderful comments. Thank you so much for taking the time to leave this review. Wishing you all the very best.

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Review of
Beauchamp Country House Care
from P C (Resident) published on 10 November 2023

Submitted via Postal Card • Report

Overall Experience

My experience of this home began over 4 years ago when my husband had reached the age of 92 and could no longer be cared for fully at home. My impression was he appreciated his time here.
After he died and I had lived alone for two years this was the first home I considered to spend the rest of my

day and have no regrets.
It is comforting that so many of the staff still remember my husband.

Reply from Phil Smith, Director of Residential Care at Beauchamp Country House Care

Thank you for your lovely comments. It really is so wonderful to learn of how well you've settled into life with us at Beauchamp House. Wishing you all the best.

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Care Homes Owned by Care South in Somerset

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