Canford Healthcare in East Sussex | 2 Care Homes

Review of
Inglewood Nursing Home
from Nicola M (Niece of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience

My family and I cannot thank you enough for the impeccable nursing care offered to my aunt following transfer to Inglewood from hospital over the final 2 weeks of her long life. As a (retired) doctor myself, I am so impressed - absolutely first class, from our first exploratory visit in a state of some

distress with the burden of arranging swift transfer from an acute hospital, through to the transfer itself and subsequent beautiful end of life care for my aunt as well as sympathetic and kind interactions with any visiting family. My aunt's comfort and care was clearly paramount for every staff member. I was particularly grateful be able to remotely access her electronic nursing records which were updated at least 3 times per day and offered regular assurance of her ongoing good quality care, including reports of GP visits - and there were also phone calls to alert me to significant changes so that I could keep her (similarly elderly) sisters updated as necessary. Thank you so much.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your kind and thoughtful words. It truly means a great deal to our team to hear that we were able to provide comfort and care to your aunt and support your family during such a difficult time. Ensuring dignity, compassion, and high-quality care is always our priority, and we are grateful that we could be there for your aunt in her final days. Your appreciation is deeply valued, and I will be sure to share your message with the entire team. Wishing you and your family strength and comfort.Thank you

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Review of
Inglewood Nursing Home
from B E (Friend of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience

It has been my experience when visiting my friend that the home is extremely well run. The staff are caring, helpful, friendly and cheerful. They seem to take every care of the residents. Plenty of activity going on physio, exercises etc.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your kind words. We are so glad to hear that you had a positive experience and that our staff made you feel welcome. We always strive to provide the best care and a happy environment for our residents. Your thoughtful message means a lot to us!

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Review of
Inglewood Nursing Home
from Sally K (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

When we realised that dad needed to move into a Nursing Home, we felt like rabbits caught in the headlights and it was a very scary time. There were big decisions for us to make, this was all new to us and we found everything really daunting. If you are in that situation rest assured, Inglewood is a

very special nursing home and I wouldn't hesitate to recommend your loved one stay there.

The day room is the heart of the home, the TV is amazing and the residents seem to be very happy there. Each day there are activities for the residents to enjoy and the team of experts looking after your loved one 24/7 are all really nice people and highly trained in their area of expertise. The kindness and patience we have seen them show to the residents is second to none.

We know that dad is safe and happy at Inglewood and we are most grateful to everyone for taking such good care of him. There are so many positive things to say but most importantly, we have peace of mind.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your heartfelt words. We understand how difficult the decision can be, and it means a lot to know that Inglewood has brought comfort and peace of mind to you and your family. We're delighted that your dad feels safe and happy here, and we truly appreciate your kind recognition of our team's care and dedication. It's our privilege to look after him and all our residents with kindness and patience.Your recommendation means the world to us. Please know we're always here for you and your dad. Kind regards.

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Review of
Inglewood Nursing Home
from H S (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

Most of the regular staff are friendly and caring. However the staff seem stretched at times due to their workload and occasionally need prompting when aspects of personal care are missed. Outside entertainers are good but otherwise hit and miss.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your feedback. We're glad to hear you find our staff friendly and caring. We understand the challenges at times and are always working to improve our care and support. Your input on entertainment is also appreciated, and we'll look into making it more consistent. Please feel free to share any further thoughts, we value your perspective. Kind regards.

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Review of
Inglewood Nursing Home
from Rachel P (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

Everything is very good and I and of course my father are very happy with the care that he receives in this comfortable home. I wish there could be some outings for him and perhaps a bit more in the way of visiting musical entertainers.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your kind words. We're so pleased to hear that both you and your father are happy with the care he receives at Inglewood. His comfort and well-being are very important to us. We appreciate your suggestion about outings and musical entertainment and will certainly take it into consideration as we continue to enhance our activities. Your feedback is always valued. Please feel free to share any other thoughts, we're always here to listen. Kind regards

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Review of
Inglewood Nursing Home
from Stephen O (Friend of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

Having known her for over 40 years, I am very satisfied with the care and kindness being given to my 95 year old friend who came to live at Inglewood Nursing Home in August 2024. She is extremely well looked after, enjoys her food and is very comfortable indeed. The staff are considerate, caring, gentle

and have a sense of humour which is important.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your kind words. We're so glad to hear that your friend is happy, comfortable, and well cared for at Inglewood Nursing Home. Our team truly values each resident, and it means a lot to know their kindness and care are appreciated. Please feel free to reach out anytime. We're always here to help. Kind regards.

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Review of
Ashridge Court Care Centre
from S R (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

Overall would recommend it. Manager very approachable and the staff very friendly. Food is made fresh and is nice that I can have lunch with my Mum. They have several small private lounges which can be used for family visits.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your kind review and I will ensure your comments are shared with the team. I'm glad you and your Mum can share quality time together.

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Review of
Ashridge Court Care Centre
from Shivaune H (Daughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience

Outstanding care! My mum feels at home and very much loved by the staff. Nothing is too much for Ashridge Court. I feel very happy knowing that my mum is in good hands. Her room is very comfortable and warm.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your lovely review of Ashridge Court. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It is very good to know that your Mum is happy with us and enjoying life in the home.

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Review of
Inglewood Nursing Home
from K C (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

My dad was only with you a short time but cannot fault the care and attention he was shown. The staff were excellent and very patient with him.

Reply from Rani Raju, Registered Manager at Inglewood Nursing Home

Thank you for your kind words. We're so glad we could care for your dad, even if it was for a short time. Our staff truly appreciated your recognition of their patience and care. Our thoughts are with you and your family. Thank you

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Review of
Inglewood Nursing Home
from Laura W (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

My dad was at Inglewood for 15 months and the care he got was fantastic. I would highly recommend Inglewood.

Reply from Rani Raju, Registered manager at Inglewood Nursing Home

Thank you so much for your kind words and recommendation. We are truly honoured to have had the opportunity to care for your dad during his time at Inglewood. Our team is dedicated to providing compassionate and high-quality care, and it means so much to hear that you had a positive experience. We will be sure to share your lovely feedback with our staff. Wishing you and your family all the best.

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Review of
Inglewood Nursing Home
from Brian S (Husband of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

My wife was treated excellently and with dignity by all the staff. Would not hesitate to recommend!

Reply from Rani Raju, Deputy manager at Inglewood Nursing Home

Thank you so much for your kind words. We really appreciate your feedback and are so glad to hear that your wife received excellent care. Kind regards.

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Review of
Ashridge Court Care Centre
from Helen I (Daughter of Resident) published on 14 November 2024

Submitted via Website • Report

Overall Experience

When I have gone in the lovely warm, homely welcome I received the best kind of attention. The staff, manager, nurses and care workers, all work together as a team. Also, I must not forget the activities, they are great too. All service users' families were also made very welcome.

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Review of
Inglewood Nursing Home
from K P (Daughter of Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience

Can't thank the staff enough for looking after both my parents. They were all kind and caring to the whole family.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your kind words. It was truly a privilege to care for your parents, even if it was only for a short period. Your appreciation means a lot to us, and I'll be sure to pass your message along to the entire team. Warm regards

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Review of
Inglewood Nursing Home
from Amanda I (Daughter of Resident) published on 29 October 2024

Submitted via Website • Report

Overall Experience

Staff so caring, warm and friendly. Couldn't do enough for Pops. Upon arrival his bed didn't have side rails. They were going to move him to another room but the maintenance man removed the bed and replaced it with another bed which had the rails. Above and beyond.

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Review of
Inglewood Nursing Home
from S D (Daughter of Resident) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience

Mum went into Inglewood Nursing Home from the hospital for end-of-life care. 3 months later has gone back to her own home. The care she received was excellent.

Reply from Rani Raju, Registered Manager at Inglewood Nursing Home

Thank you so much for your kind words. We really appreciate your feedback and are so glad to hear that your mum received excellent care. I will certainly pass your message on to our team. Care, honesty, family and commitment are core values of our company and our staff consistently uphold these in their work. It is wonderful to know we made a positive difference for your family. Kind regards.

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Review of
Ashridge Court Care Centre
from A H (Daughter of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience

The staff are lovely, kind, caring. They always interact with family & make you feel welcome.
One member of staff in particular is a joy & encourages my mum so much & I have a great rapport with her. Another always takes time to chat.
Another lady is so helpful with paperwork. And another three carers

are fabulous with my Mum. Everyone seems to like her & she has come a long way since she went there last year completely brokenhearted.
The atmosphere is always happy.
My mum is well cared for and clean. Her room & personnel effects are looked after.
The grounds are beautiful. The activities are a joy, especially the entertainment.
The food is very good & the choice is excellent.
I know it's expensive but compared to other homes but I don't have to worry about my Mum. I can go away knowing she is well cared for.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your very positive comments about your Mum's care. The team and I are delighted to see how happy your Mum is in the home and we are very grateful for your feedback.

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Review of
Ashridge Court Care Centre
from L C (Brother of Resident) published on 26 September 2024

Submitted via Website • Report

Overall Experience

Both my wife and I have complete satisfaction with my sister living and being cared for in Ashridge Care Home. All the staff are kind, friendly and supportive to my sister. Every day there are activities both in the morning and afternoon in which my sister participates. The food is delicious. The staff

go out of their way to make my sister happy.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for such a wonderful response, I will pass your comments on to the staff.

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Review of
Ashridge Court Care Centre
from Elaine R (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

Dad recently moved from another care home and he has been made so welcome-nothing is to much trouble. The food looks really good I look forward to having a meal with Dad soon. The garden is really lovely.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for taking the time to review Ashridge Court. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It's lovely to know that your father is happy with us and enjoying life at the home.

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Review of
Ashridge Court Care Centre
from Maxine W (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

Ashridge Court Care Centre has offered us hope as a family, our relative following discharge of a lengthy duration in hospital, provision of good attentive care in advancing years of life for numerous care needs. It is also comforting for us as a family to know a loved one is afforded good care, privacy,

great respect where dignity is maintained. Care staff teams, including management/supervisory teams all work together in the day to day running of a busy nursing/care home.
Great attentiveness in both great and small things make life a joy for residents. Nothing is never too much trouble for their residents. Realistic goals are set or provided if required or needed to offer purpose and to help maintain meaningful purposes for all residents where ever possible. Our relative is bedridden, yet staff are always close by 24/7 and never far away, ready to answer alarm or call alerts. We are so fortunate to have found a wonderful place where good care is provided and great compassion abounds.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your kind feedback, and for working with our team to ensure that your loved one receives the best possible care and support. We're so happy to have you all as part of Ashridge family.

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Review of
Ashridge Court Care Centre
from Jan P (Sister-in-law of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

Very pleased my relative has secured a place in Ashridge Court Care Centre. The staff are helpful and courteous and there are many activities to join in with if wished. All with the added bonus of good food.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your lovely comments, I will pass them on to the team.

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Care Homes Owned by Canford Healthcare in East Sussex

Canford Healthcare Locations in East Sussex (2)

Canford Healthcare Reviews in East Sussex (246)

Inglewood Nursing Home

Inglewood Nursing Home

Inglewood Nursing Home

Inglewood Nursing Home

Inglewood Nursing Home

Inglewood Nursing Home

Ashridge Court Care Centre

Ashridge Court Care Centre

Inglewood Nursing Home

Inglewood Nursing Home

Inglewood Nursing Home

Ashridge Court Care Centre

Inglewood Nursing Home

Inglewood Nursing Home

Inglewood Nursing Home

Ashridge Court Care Centre

Ashridge Court Care Centre

Ashridge Court Care Centre

Ashridge Court Care Centre

Ashridge Court Care Centre

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