Plantation Road, Leighton Buzzard LU7 3JE
"My father was a challenging resident at first, but as he became less anxious and confused I believe that he was as happy as it is possible…" Read all 35 reviews
The Knolls is set in secluded and attractive grounds, with plenty of room to stroll or sit and enjoy the peaceful and charming surroundings, located to the north side of Leighton Buzzard. Inside, the charm and character of the Grade II listed building… Read more about The Knolls Care Centre
4 Lynn Road, Heacham, King's Lynn PE31 7HY
"My stay at Millbridge was one of kindness, caring, understanding + support. I entered the home as rather a run down poorly person and was…" Read all 36 reviews
Millbridge Nursing Home provides a peaceful rural setting in acres of beautiful grounds, through which flows the delightful river Hitch. Built in 1635 as a farmhouse, Millbridge has been serving the local community as a care home since 1947. The… Read more about Millbridge Care Home
Submitted via Postal Card • Report
Reply from Denice Howard, Manager at Millbridge Care Home
Thank you for your kind words, we are so happy that Mum managed to get home, she was a pleasure to care for we all miss her and yourself
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Submitted via Postal Card • Report
Reply from Denice Howard, Manager at Millbridge Care Home
Thank you K for the positive review much appreciated, it was a pleasure to care for him.
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Submitted via Website • Report
Reply from Dawn Bishopp, Registered Home Manager at The Knolls Care Centre
Thank you so much for your kind words. We will all really miss your Dad as he was a huge part of Home life. You and your mum will always be welcome to visit, and I'm sure the residents would love to see you.
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Submitted via Website • Report
Reply from Dawn Bishopp, Registered Home Manager at The Knolls Care Centre
We love having Mum with us and she has become part of our extended family.
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Submitted via Website • Report
Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre
Thank you so much for your kind review, it is appreciated by all of us at The Knolls.
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Submitted via Website • Report
Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre
Thank you so much for your kind review and feedback. It is much appreciated.
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Submitted via Website • Report
Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre
Thank you very much for your kind review and feedback.
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Submitted via Website • Report
Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre
Thank you very much for your kind review and feedback. We are currently looking at addressing additional activities for residents within the home and we are recruiting for two more positions.
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Submitted via Postal Card • Report
Reply from Denice Howard, Manager at Millbridge Care Home
Thank you so much for your positive comments, it makes such a difference to the staff to get positive feedback.
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Submitted via Postal Card • Report
Reply from Denice Howard, Manager at Millbridge Care Home
Thank you so much for the lovely review, it is a pleasure to look after your husband and we love your visits.
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Submitted via Postal Card • Report
Reply from Denice Howard, Manager at Millbridge Care Home
Thank you for the positive feedback, it is very much appreciated by all the staff.
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Submitted via Postal Card • Report
Reply from Denice Howard, Manager at Millbridge Care Home
Thank you for your kind words it's always good to get a positive review.
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Submitted via Postal Card • Report
Reply from Denice Howard, Manager at Millbridge Care Home
Thank you so much for your kind words its always nice to get a positive review.
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Submitted via Postal Card • Report
Reply from Denice Howard, Manager at Millbridge Care Home
Thank you for your positive comments It is always good to get feedback like this.
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Submitted via Postal Card • Report
Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre
We take resident feedback very seriously and we have looked into the areas you have mentioned. We can advise that your call bell is usually next to you you in bed or by your chair, you are mobile and able to reach your call bell. Call bells can only be turned off from the resident’s bedroom once responded to by staff.
We have provided you with daily meals of your choice to accommodate your specific food preferences, management have witnessed your requests being fulfilled by the kitchen. If we have not been able to meet your request, you have been asked to choose a replacement meal.
You have declined to mention the support provided by staff such as taking packages to the Post Office and picking up shopping for you. Your use of language to staff has been unkind at times but despite this staff have tried to support you as best as possible with dignity and respect.
You were offered another placement by your social worker which you declined.
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Submitted via Website • Report
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Submitted via Website • Report
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Submitted via Postal Card • Report
Reply from Denice Howard, Manager at Millbridge Care Home
Thank you so much for the really positive and kind words, it really is lovely to get positive feedback and means a lot to all the staff.
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