Care Homes Owned by European Healthcare Group plc

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by European Healthcare Group plc
European Healthcare Group believe that “Care with Compassion” makes a difference for each and every person choosing to stay.

A holistic approach to care is provided by professional and highly trained staff in warm and intimate surroundings and is tailored to the personal needs of each resident.

Facilities range in size from 20 to 61 registered beds, with a selection of locations across Gloucestershire, Norfolk and the Home Counties.

European Healthcare Group plc Locations (2)

 

2 Care Homes owned by European Healthcare Group plc

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The Knolls Care Centre

Plantation Road, Leighton Buzzard LU7 3JE 

9.5 35 reviews
"My father was a challenging resident at first, but as he became less anxious and confused I believe that he was as happy as it is possible…"   Read all 35 reviews
Location Type Care Home

The Knolls is set in secluded and attractive grounds, with plenty of room to stroll or sit and enjoy the peaceful and charming surroundings, located to the north side of Leighton Buzzard. Inside, the charm and character of the Grade II listed building… Read more about The Knolls Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 56 Rooms from £1,270 / week
Millbridge Care Home

4 Lynn Road, Heacham, King's Lynn PE31 7HY 

9.4 36 reviews
"My stay at Millbridge was one of kindness, caring, understanding + support. I entered the home as rather a run down poorly person and was…"   Read all 36 reviews
Location Type Care Home

Millbridge Nursing Home provides a peaceful rural setting in acres of beautiful grounds, through which flows the delightful river Hitch. Built in 1635 as a farmhouse, Millbridge has been serving the local community as a care home since 1947. The… Read more about Millbridge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 53 Rooms

European Healthcare Group plc Reviews (71)

9.5
European Healthcare Group plc has a Group Review Score of 9.5 (9.450) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to European Healthcare Group plc must have a Review Score.

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Review of

Millbridge Care Home

from M W (Resident) assisted by family/friend published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My stay at Millbridge was one of kindness, caring, understanding + support.
I entered the home as rather a run down poorly person and was restored over the following months to be well enough to leave. I contribute this to the all round care from the staff in the home. They are cheerful, which at times
must be very demanding with so many residents with different needs.
In my case I cannot speak more highly of all the staff.

Reply from Denice Howard, Manager at Millbridge Care Home

Thank you for your kind words, we are so happy that Mum managed to get home, she was a pleasure to care for we all miss her and yourself


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Review of

The Knolls Care Centre

from Graham M (Son of Resident) published on 29 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My father was a challenging resident at first, but as he became less anxious and confused I believe that he was as happy as it is possible to be in his situation, and The Knolls team deserves a great deal of credit for that.
Before choosing The Knolls I visited a number of care homes, but we chose
The Knolls because of the people that I met there. We are very pleased that we made that decision, so thank you.

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Review of

Millbridge Care Home

from K B (Wife of Resident) published on 12 July 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband went to hospital after a fall at home in May 2023 and after a while they sent him to Millbridge - approximately 28 miles from where we live and as I don't drive I asked social services to find him somewhere nearer. He settled in well and truly appreciated all the care and support the staff
have given him since his arrival there in November 2023. He died at Millbridge on the 14th of June 2024, and I shall ever be grateful to the staff there for all the loving care he received.

Reply from Denice Howard, Manager at Millbridge Care Home

Thank you K for the positive review much appreciated, it was a pleasure to care for him.


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Review of

The Knolls Care Centre

from Clare R (Daughter of Resident) published on 7 May 2024
Overall Experience  Overall Experience 5.0 out of 5

My dad lived at the Knolls for about two years after my mum could no longer care for him at home. It was a heart-wrenching decision as a family to take this step but my mum just could not manage any more. From the second we arrived we were surrounded by empathy, understanding and compassion. The whole
team of staff from the managers, the reception team, the cleaning staff, nurses and carers and the entertainment team provide an exceptional service that is more like a family than a care home. I have been blown away by the love and care they have not only given my dad but also the care for my elderly mum who visited most days. Sadly my dad recently lost his fight with Parkinson's but the staff were with us to the end. When you are going through the saddest time as a family, despite all their duties they still found time to give us a hug when we needed it. I will never forget what they have done for my mum, my dad and our family and just want to say a massive thank you to you all.

Reply from Dawn Bishopp, Registered Home Manager at The Knolls Care Centre

Thank you so much for your kind words. We will all really miss your Dad as he was a huge part of Home life. You and your mum will always be welcome to visit, and I'm sure the residents would love to see you.


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Review of

The Knolls Care Centre

from S L (Son of Resident) published on 29 April 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum has been at the Knolls now for about 16 months, she has dementia and it was an extremely difficult decision to move her from her own home and into residential care.
As a family we felt so guilty about taking her independence away, we looked at several care homes but were instantly smitten by
the caring, loving and homely feel of the Knolls.
It was a bumpy journey to start with as Mum kept wanting to go home and we as a family needed to adjust as well, the team at the Knolls were brilliant and kept reassuring Mum and us, any issues with her and we were informed straight away.
It's Mum's home now and we class the team as our family.
They organise activities which are good fun and we know that when we aren't visiting she is in safe hands.
A massive thanks to everyone.

Reply from Dawn Bishopp, Registered Home Manager at The Knolls Care Centre

We love having Mum with us and she has become part of our extended family.


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Review of

The Knolls Care Centre

from Paul P (Son of Resident) published on 24 April 2024
Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided for my mother and the support that they provide to me on this journey. I only marked down one notch on the activities because it is challenging to engage my mother in these some of the time.

Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre

Thank you so much for your kind review, it is appreciated by all of us at The Knolls.


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Review of

The Knolls Care Centre

from Christine H (Power of Attorney of Resident) published on 24 April 2024
Overall Experience  Overall Experience 5.0 out of 5

I find the staff very helpful, love the fact they have lots of things going on and they really encourage the residents to participate. There is always someone on hand for the residents and their families to either help or answer any questions.

Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre

Thank you so much for your kind review and feedback. It is much appreciated.


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Review of

The Knolls Care Centre

from Deborah S (Respite Resident) published on 24 April 2024
Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful care home, especially for those with dementia. All the staff are warm, understanding and caring, definitely check it out if looking for support for an elderly relative. The location of this care facility is perfect with a sweeping driveway and a large garden to enjoy when the weather
is nice. Lots of activities are organised and food is very good. Nothing is too much trouble.

Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre

Thank you very much for your kind review and feedback.


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Review of

The Knolls Care Centre

from Julia B (Daughter of Resident) published on 24 April 2024
Overall Experience  Overall Experience 5.0 out of 5

Dad was looked after very well at the home. Staff were kind and attentive and everyone knew his name from day 1.
His room was very clean and tidy and cleaned every day I think.
Food was varied and plentiful.
Due to a difficult short term service user activities were not able to happen for a cople
of days and that was a pity as Dad does get bored easily and needs help to keep his mind and body active.

Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre

Thank you very much for your kind review and feedback. We are currently looking at addressing additional activities for residents within the home and we are recruiting for two more positions.


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Review of

Millbridge Care Home

from A C (Wife of Resident) published on 26 March 2024
Overall Experience  Overall Experience 5.0 out of 5

Such a friendly, caring, homely care home. The management and whole team are always friendly, professional and take pride in the care they provide for their residents. Also keeping us informed, either over the phone or in person when we visit, on the welfare of my husband. Nothing is ever too much trouble.
I could not recommend Millbridge Care Home more.

Reply from Denice Howard, Manager at Millbridge Care Home

Thank you so much for your positive comments, it makes such a difference to the staff to get positive feedback.


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Review of

Millbridge Care Home

from M H (Wife of Resident) published on 19 February 2024
Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy at Millbridge. The staff are absolutely wonderful without exception.

Reply from Denice Howard, Manager at Millbridge Care Home

Thank you so much for the lovely review, it is a pleasure to look after your husband and we love your visits.


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Review of

Millbridge Care Home

from S M (Friend of Resident) published on 19 February 2024
Overall Experience  Overall Experience 5.0 out of 5

A very well-run, friendly care home. All the staff greet you with a smile. Clients are very well looked after.

Reply from Denice Howard, Manager at Millbridge Care Home

Thank you for the positive feedback, it is very much appreciated by all the staff.


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Review of

Millbridge Care Home

from T C (Daughter of Resident) published on 31 January 2024
Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care Mum is receiving at Millbridge. I find all the staff to be kind and considerate. Mum's needs are met with patience and dignity.

Reply from Denice Howard, Manager at Millbridge Care Home

Thank you for your kind words it's always good to get a positive review.


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Review of

Millbridge Care Home

from C A (Stepdaughter of Resident) published on 31 January 2024
Overall Experience  Overall Experience 5.0 out of 5

I find Millbridge Care home very nice. The staff always make us really welcome. My stepdad is always happy and he is always clean. His room is so comfortable. I have seen the dinners, they look very nice, lots of vegetables and good portions. The staff are so helpful and know everything about the patients.
I am very happy with the care they provide.

Reply from Denice Howard, Manager at Millbridge Care Home

Thank you so much for your kind words its always nice to get a positive review.


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Review of

Millbridge Care Home

from T B (Daughter of Resident) published on 29 January 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident who is blind, deaf and suffers with high anxiety and OCD. Mum is treated with dignity and always reassured she is safe. Staff encourage Mum to join residents in the lounge and support with any activities that mum can join in with. Food is always prepared for Mum with a plate
guard and cut up. Staff assist with all drinks and meals by explaining what it is and where each item is placed. Incredibly thankful to all staff for the excellent care, patience and support provided to my mother.

Reply from Denice Howard, Manager at Millbridge Care Home

Thank you for your positive comments It is always good to get feedback like this.


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Review of

The Knolls Care Centre

from Diane G (Daughter of Resident) published on 9 November 2023
Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care my father received at The Knolls in the few short weeks he was there. The friendliness and compassion both he and myself were shown during his short stay was wonderful and helped me to know that I'd made the right choice for him for the last few weeks of his life.

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Review of

The Knolls Care Centre

from P R (Respite Resident) published on 1 August 2023
Overall Experience  Overall Experience 3.0 out of 5

Call bells are often left out of reach in the daytime. When they are okay, use of them day/night the bells are switched off and the person goes away! Agency staff are better. Eventually, someone will answer and provide what I wanted. The food here is very poor and if I was here full time I would be
very unhappy as meals should be looked forward to and not prove disappointing. The laundry service is good.

Reply from Sabia Chogley-Patel, Business Administration Manager at The Knolls Care Centre

We take resident feedback very seriously and we have looked into the areas you have mentioned. We can advise that your call bell is usually next to you you in bed or by your chair, you are mobile and able to reach your call bell. Call bells can only be turned off from the resident’s bedroom once responded to by staff.
We have provided you with daily meals of your choice to accommodate your specific food preferences, management have witnessed your requests being fulfilled by the kitchen. If we have not been able to meet your request, you have been asked to choose a replacement meal.
You have declined to mention the support provided by staff such as taking packages to the Post Office and picking up shopping for you. Your use of language to staff has been unkind at times but despite this staff have tried to support you as best as possible with dignity and respect.
You were offered another placement by your social worker which you declined.


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Review of

The Knolls Care Centre

from Sarah M (Daughter of Resident) published on 27 June 2023
Overall Experience  Overall Experience 5.0 out of 5

Although my dad was only resident for a short period of time, he received excellent care from the staff who took the time to get to know him and treated him with great respect. Family members were welcomed when they visited, regardless of the time of day and communication with staff about dad was always
open and sensitive. They were very proactive when moving dad to palliative care and involved us in all stages of his care. I would definitely recommend The Knolls Care Centre and am very grateful to them for looking after dad so well for the last few weeks of his life.

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Review of

The Knolls Care Centre

from J B (Daughter of Resident) published on 27 June 2023
Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and very caring. My father has been a resident of The Knolls Care Centre for just over a year and has Alzheimer’s, vascular dementia and impaired sight. I have always been very happy with his care. All the staff know his name and speak to him, using his name, every time they
go by. They quickly knew his likes and dislikes and his ‘ways’ of behaving.
They make me feel welcome every time I visit and will phone if there is something I need to know about or wish to make me aware of anything medical. My father is able to contact me (through the receptionist) if he feels he wants to talk to me. They do not mind my asking questions- nothing is too much trouble.
Thank you to everyone for looking after him and keeping him safe.

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Review of

Millbridge Care Home

from S H (Daughter of Resident) published on 15 December 2022
Overall Experience  Overall Experience 5.0 out of 5

The staff at Millbridge are simply outstanding. They are professional, capable, kind and caring and knowing my mum was in safe hands gave us peace of mind at a time when we needed that most. We overheard them dealing with a very challenging resident in the care home and never once did we witness anything
but respect and kindness. When my mum was nearing the end of her life, we were shown the utmost kindness with staff going the extra mile to help us through a difficult time. Great leadership has helped build a positive, caring culture radiating warmth throughout the home.

Reply from Denice Howard, Manager at Millbridge Care Home

Thank you so much for the really positive and kind words, it really is lovely to get positive feedback and means a lot to all the staff.


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Awards / Recognitions (0)

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Frequently Asked Questions about European Healthcare Group plc

How many Care Homes does European Healthcare Group plc own?

European Healthcare Group plc own 2 Care Homes.

Which European Healthcare Group plc Care Homes have the highest review score?

The Knolls Care Centre & Millbridge Care Home have the highest review score.