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Care Homes Owned by Park Healthcare Ltd in Dorset

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Park Healthcare Ltd in Dorset

Park Healthcare Ltd Locations in Dorset (2)

 

2 Care Homes owned by Park Healthcare Ltd in Dorset

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The Mellowes Care Home

Common Mead Lane, Gillingham SP8 4RE 

9.8 53 reviews
"It was my mom's birthday (5 October). We asked if they could put some tea and coffee in the little side room by Mom's room. Nothing was too…"   Read all 53 reviews
Location Type Care Home

Welcome to The Mellowes. The Mellowes is a great place to socialise, enjoy an activity or have quiet time. The home has 45 bright and airy rooms, with rooms suitable for couples. Focus is on overall wellbeing and the team treat each resident with… Read more about The Mellowes Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 45 Rooms from £1,230 / week
The Cedars Nursing Home

Angel Lane, Shaftesbury SP7 8DF 

8.2 13 reviews
"My father despite being terminally ill-health has improved his quality of life since being at The Cedars. He is being extremely well looked…"   Read all 13 reviews
Location Type Care Home

The Cedars Nursing Home is a truly caring nursing home with highly trained and skilled staff who look after 31 residents. The home specialises in end of life nursing care and has held Gold Standard Framework platinum accreditation in end of life care… Read more about The Cedars Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 31 Rooms from £1,250 / week

Park Healthcare Ltd Reviews in Dorset (66)

9.3
Park Healthcare Ltd has a Group Review Score of 9.3 (9.324) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Park Healthcare Ltd must have a Review Score.

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Review of

The Mellowes Care Home

from K P (Daughter of Resident) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mom's birthday (5 October). We asked if they could put some tea and coffee in the little side room by Mom's room. Nothing was too much trouble, we had privacy and we bought cake which we left for the staff to have a piece. They asked if we needed anything else. They were very helpful to us
and to our mom. Thank you all.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for your kind words, we are pleased to hear that the birthday celebration was an enjoyable day and our staff members managed to make this day special.


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Review of

The Mellowes Care Home

from Victoria C (Granddaughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are incredibly kind and patient. They take the time to really learn what each resident needs in order to feel at home and truly nurtured. Residents are given a huge range of opportunities to fulfil their interests and hobbies. We have experienced other care settings and this team really are
in a league of their own. We are truly thankful to all at The Mellowes.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for your kind words, it does mean the world to us when we are reading feedback like yours. We wish you all the best for the future.


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Review of

The Cedars Nursing Home

from Ellen M (Daughter of Resident) published on 4 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father despite being terminally ill-health has improved his quality of life since being at The Cedars. He is being extremely well looked after and treated with complete dignity. He's clean and tidy at all times, as is his room, we are made to feel very welcome as well.

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Review of

The Mellowes Care Home

from Clifford I (Husband of Resident) published on 2 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late wife was a nursing care resident at The Mellowes from January 2023 until she passed away in July 2024. At the time she was admitted following hospital discharge, she was quite poorly and weak and not expected to live very long. She was totally immobile and incontinent having been increasingly
ill for a number of years, From the time she arrived until the time of her passing she was afforded efficient and loving care and attention at all times by all grades of staff. In liaison with local NHS healthcare staff, my wife received treatment making her ever more comfortable and feeling welcome and at home in The Mellowes. I know she enjoyed all the care she was given and nothing was too much trouble.
The staff and management at The Mellowes also welcomed my family, friends and me whenever we visited or made enquiries about my wife. I can only thank them for everything they did for her over the one-and-a-half years she was in their care. Thank you so much!

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

I'm very pleased to read your kind words, feedback like yours means the world to us as a home. I will pass your kind words to the rest of the team. We wish you all the very best for the future.


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Review of

The Mellowes Care Home

from P C (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of The Mellowes Care Home was very good. Care for my father was very good, staff helpful, friendly, kind and considerate. My mother who has dementia visited my father every day. She either sat in his room with him or joined in with any activities and the staff were considerate in including
her. Food was lovely, room kept clean and my father's personal hygiene was well taken care of. Office and reception staff were friendly and helpful at all times.
My parents thoroughly enjoyed the pub night with singers for entertainment.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for your kind words, I'm very pleased to hear that we have managed to provide the best possible care for your father and we also included your mother into Dad's care and they have spent some quality time together in the home. We are wishing the very best for the whole family.


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Review of

The Mellowes Care Home

from Tracy H (Daughter of Resident) published on 15 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers were all very kind to my dad and always kept him clean and tidy. Both my sister and I knew he was always being cared for.
My only negative is - I received the questionnaire with a letter, and on the letter they used a lady's and not my dad's! That is actually awful when you are
grieving, no attention to detail.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for your kind words. We will be addressing the raised comment and act accordingly in the future.


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Review of

The Mellowes Care Home

from Josephine B (Resident) assisted by family/friend published on 25 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Josie feels bad about having things pinched from room 45. You just don't expect this to happen.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for your feedback, we are pleased to hear that you were satisfied with the care you have received. We are wishing you all the best for the future.


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Review of

The Mellowes Care Home

from L I (Friend of Resident) published on 21 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care of my friend was very good. They were very kind to him. He was at the Mellowes for 14 years. The staff were very kind to him. He was well looked after.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for your kind words, I will making sure the team has been updated.


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Review of

The Mellowes Care Home

from E H (Daughter of Resident) published on 19 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at The Mellowes for 18 months until her death in December 2023. Over that time she did have a few complaints, but predominantly about minor things, and the management listened to her feedback. Ultimately though, she received the most fantastic care, particularly in her last
few weeks. My family have nothing but thanks for The Mellowes.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for you kind words, your feedback is very important to us and greatly appreciated. We wish you all the best.


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Review of

The Mellowes Care Home

from Connie B (Daughter of Resident) published on 1 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to The Mellowes in August 2022 and was given the care, love and compassion that one would have hoped for up until the time of her demise in January 2024. She was a very independent person but was held in high regard by most of the staff, many of whom I know still miss her. I greatly miss
her too but fully appreciate all that was done for her and how welcoming everyone was to me on my visits to see her. Thank you.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for your kind words, I will ensure your feedback will reach every member in The Mellowes. Hopefully, we will see you soon.


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Review of

The Mellowes Care Home

from Rosemary C (Daughter-in-law of Resident) published on 15 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at The Mellowes for a few months now, and it is lovely to see her looking so well. The staff have been very helpful. The activities seem to go down well, and she is enjoying the food.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for taking the time to review our care home, your kind words makes a huge difference to our staff members. We are looking forward to seeing you soon in The Mellowes.


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Review of

The Mellowes Care Home

from Barbara B (Sister of Resident) published on 28 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my 83 year old sister has died. She had spent over four very happy years at The Mellowes. We found the home's staff and management faultless. We can thoroughly recommend the home as an ideal place for a loved one.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for your kind words. We appreciate you taking the time to leave us your comments. It was our privilege to care for your sister and we are hoping to see you for our coffee mornings.


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Review of

The Mellowes Care Home

from Melanie S (Daughter of Resident) published on 20 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is currently in The Mellow for respite care. She has settled in quickly and is very happy Mum is a very private person so does not use the facilities or join in the activities although there is always something going on and a new programme is produced each week. Her room is nice with a wall-mounted
TV and plenty of furniture overlooking the grounds. The food is good but what makes this place a home are the staff. I can't fault them. Nothing is too much trouble and I know that if Mum decides to stay here she will be happy and very well looked after.

Reply from Balazs Salamon, Home Manager at The Mellowes Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. We are looking forward to seeing you soon.


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Review of

The Mellowes Care Home

from Brian M (Husband of Resident) published on 21 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good attitude in the home from the staff. There is a nice atmosphere among the residents and good food. Excellent provision of games/activities for residents which helps overall.

Reply from David Mclean, Customer Service Adviser at The Mellowes Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care. Thank you for choosing The Mellowes for your stay.


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Review of

The Mellowes Care Home

from Gillian H (Respite Resident) published on 7 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this care home do try to be cheerful and aim to provide good care of all the residents. The food is excellent and varied, though the tea and coffee are nearly always cold. The mattress was diabolical! The sheets wouldn't stay in place and were only changed twice in three weeks. Despite
these small points, overall, I felt well cared for and would recommend it to others.

Reply from Rebecca Kellegher, Customer Service Adviser at The Mellowes Care Home

Thank you for your review. We will certainly discuss your feedback with the home's manager to help them continually improve their service.


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Review of

The Mellowes Care Home

from S B (Daughter of Resident) published on 28 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care and attention, struggling with diabetes and delirium after a disastrous stay at hospital at the age of 100.

Reply from Rebecca Kellegher, Customer Service Adviser at The Mellowes Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing The Mellowes care home.


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Review of

The Mellowes Care Home

from S C (Son of Resident) published on 27 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose the Mellows because it is a Bupa care home with good reviews and was close to our home in Dorset. My mum had become too frail to be living alone in her flat in Hampshire. Right from my first contact with one staff member, in particular, the whole experience was positive, with the staff being
so helpful and cheerful. Mum had been wanting to keep her independence, but by the time we moved her, she realized it was time. She loved the staff and her room. Unfortunately, her health declined such that she was bedridden after a short while, but the staff were magnificent and managed her care professionally, always phoning us to keep us informed. She only had a month at the home before she passed away, but we know her passing was managed without pain and the nurses were with her in her final hours. We will always be grateful to the staff for the care Mum received.

Reply from David Mclean, Customer Service Adviser at The Mellowes Care Home

Thank you for your lovely review. We are saddened to hear about your loss. We were happy to help you and your family through such a difficult time when she first transitioned into our home and hope she felt like part of our care home family and hope The Mellowes care home did everything possible to make the transition as easy as possible. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review of

The Mellowes Care Home

from S F (Daughter of Resident) published on 19 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I live a long way from my Mum and it is reassuring to know they look after her well. She is always presentable and seems to have a good relationship with staff. I facetime my mum weekly, and staff always accommodate this, no matter how busy they are. When I do visit, I am made to feel welcome and the
staff are friendly. They always ring me when my mum is unwell and keep me updated.

Reply from Alison Horridge, Customer Advisor on behalf of the team at The Mellowes Care Home

Thank you for your lovely review. We are happy to hear you can feel at ease with your Mum in our care. Thank you again for your feedback.


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Review of

The Mellowes Care Home

from A S (Daughter of Resident) published on 18 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been a resident of The Mellowes for the last few years. During that time she has been treated with respect, dignity and patience. Also, the nursing staff have kept me well informed of any changes in her medical condition.

Reply from Alison Horridge, Customer Advisor on behalf of the team at The Mellowes Care Home

Thank you for taking the time to leave us a review. It is always so nice to hear from family members who feel their loved one is well cared for.


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Review of

The Mellowes Care Home

from Iris T (Wife of Resident) published on 16 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been looked after well.

Reply from Alison Horridge, Customer Advisor on behalf of the team at The Mellowes Care Home

Thank you for your feedback, we are glad to hear you feel your husband is well looked after.


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