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Care Home Owned by Park Healthcare Ltd in Hampshire

9.3 Group Review Score (the average from all locations with a review score)

Park Healthcare Ltd Locations in Hampshire (1)

 

1 Care Home owned by Park Healthcare Ltd in Hampshire

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Colbury House Nursing Home

Hill Street, Calmore, Totton, Southampton SO40 2RX 

9.8 49 reviews
"Excellent care for my mother, carers have got to know her and she loves talking to them. Suggestions for activities would be more craft…"   Read all 49 reviews
Location Type Care Home

Colbury House Nursing and Residential Home is a family run home in the New Forest and Southampton area, set within an idyllic location. The purpose of Colbury House Nursing Home is to provide each resident the opportunity to feel safe, cared for and… Read more about Colbury House Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 58 Rooms

Park Healthcare Ltd Reviews in Hampshire (49)

9.3
Park Healthcare Ltd has a Group Review Score of 9.3 (9.324) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Park Healthcare Ltd must have a Review Score.

Overall Experience

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49
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Review of

Colbury House Nursing Home

from Caroline K (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mother, carers have got to know her and she loves talking to them. Suggestions for activities would be more craft things for Mum as she loves doing craft and painting, decorating biscuits or small cakes. Mum used to love baking.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you for your lovely review. I will take back your suggestion to the activities team and incorporate more crafts into the activity plan.


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Review of

Colbury House Nursing Home

from James T (Next of Kin) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Staff at Colbury House have been supportive during a difficult time moving my Grandmother into Colbury House. The home is clean and they are very organised with medicine rounds and other routines. My grandmother likes the food and this has been a good aspect. The staff are also very accommodating
and have taken her to medical appointments to help us. They also have a great entertainment schedule for the residents. I would recommend Colbury House.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you for your great review, we are pleased to hear that you are happy with the care provided.


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Review of

Colbury House Nursing Home

from N G (Daughter of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has been very happy since she moved into Colbury House last year.
She settled very quickly and got on well with all of the staff.
The home has two fantastic activities staff and they organise lots of things for the residents to do, mostly in the home, but sometimes taking them
out in the minibus.
We are kept informed if there are any issues, such as mum being ill and we feel happy that mum is safe and being well looked after.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you for your lovely review, we pride ourselves on our great activities team and the staff will appreciate the feedback.


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Review of

Colbury House Nursing Home

from Sara F (Daughter of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Colbury House since December. She has settled well and I have peace of mind that she's safe and well looked after. My Mother loves all the staff and enjoys all the activities.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you so much for the review, staff will most certainly appreciate your very kind feedback.


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Review of

Colbury House Nursing Home

from V M (Wife of Resident) published on 13 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family has been very happy with the care our relative has received. He settled in well and the staff was very attentive. He seems to enjoy the food and there's always plenty of it. His room is fairly basic but most of his time is spent in the day room which is bright and cheerful.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

We would like to thank you for your words of kindness, which are very much appreciated.


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Review of

Colbury House Nursing Home

from G G (Daughter of Resident) published on 6 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at Colbury House for about 4 months now. He has Parkinson's and dementia. I did lots of research of care homes in Hampshire and made a shortlist for us to visit. I liked that my dad was the customer (rather than me) when we visited.
It was important to my dad that he was able
to get outdoors (some places have beautiful grounds but residents with dementia don't tend to be allowed outside much due to staffing). My dad communicated this to the staff member we met and they assured him this would be possible. They kept their word! After a few weeks, they accompanied Dad on daily trips outside. They have since assessed him and he is now out daily by himself. Because he feels safe and staff communicate with him, he seems contented within the grounds.
It did take about 4 weeks for Dad to settle. A few months on, I receive calls when anything occurs (I've stopped phoning to see how things are going). Staff are warm/established/caring. Great entertainment. Long may it continue.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you very much for this! Your dad is a pleasure to care for, we love having him here. I will pass all of this back to the staff as they will be very pleased to hear it.


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Review of

Colbury House Nursing Home

from Marion A (Wife of Resident) published on 13 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my husband entered Colbury House in December 2023, I felt he was loved and cared for. Such a warm homely feeling. I was very anxious and apprehensive when I realised I could no longer give him the care he needed. I’ll never forget a member of staff saying to me “We are all one big family
here”, so true. Everyone there works 100% to make life the best it can be for residents, both inside and out, the grounds are beautiful and give residents plenty of outside space to enjoy. Although it was hard to be parted after a lifetime together I felt as though ‘we’ were among friends. The staff and indeed the owner have my eternal thanks.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you for your lovely review, it has been a pleasure getting to know you and your family. Caring for your husband was an absolute pleasure, we will miss you all dearly. I'd also like to take this opportunity to say a very big thank you for the lovely flowers and card you sent.


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Review of

Colbury House Nursing Home

from Andrew K (Son of Resident) published on 25 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was welcomed to Colbury Care Home in November of 2023, she was very unwell and sadly beyond any treatments so she received end-of-life/palliative care at the home.
The level of care and attention was excellent, as was the lovely setting and location. The team was very helpful, in particular
when we arranged for Mum's siblings and grandchildren to come and visit they were very accommodating.
Every request we made was dealt with without fuss and all the carers were incredibly kind to Mum. She was well looked after and her final weeks were peaceful I believe.
It has taken me a long time to write a review as Mum's passing was very difficult to process and I haven't felt able to put words to the experience but the Care Home deserves a proper review as myself, my brother and my Dad were ultimately very satisfied with the care provided by Colbury.
Thanks to all the team who cared for Mum.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you so much for the review, staff will most certainly appreciate your very kind feedback.


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Review of

Colbury House Nursing Home

from Maria S (Daughter of Resident) published on 17 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the home quite recently as her care needs became greater, and my father and I could no longer manage her at home.
All of the staff are lovely - Mum can be quite difficult to deal with.
Everyone just takes it in their stride.
I wouldn't want my mum to be anywhere else.
She is being
looked after better than I could ever imagine.
Everyone is amazing, the home is very clean and tidy.
All the staff are very polite and always happy to help.
While sitting in the lounge with my mum, I can see the other residents are all happy and content.
I would highly recommend Colbury House to anyone that I know.
Thank you all of you.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you so much for taking the time to give us your feedback; it is very much appreciated by all the staff.


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Review of

Colbury House Nursing Home

from Simon G (Son of Resident) published on 15 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has Alzheimer’s and after many months of trying to look after him myself, I realised that I was kidding myself so Colbury House was my choice of care home. The professionalism they showed right from the beginning was unsurpassed, the wonderful carers that have transformed my father and put
a smile back on his face. The whole experience was flawless and very professional, the home is spotless, the staff are wonderful and the communication was exemplary. My father is safe, warm, well fed and happy and so is my family. Thanks to everyone at Colbury House for the wonderful way you go about your jobs, our family owes you all a huge thank you for all you do.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you for your lovely review, we are pleased to hear that you and your family are happy with the care provided. It's been great getting to know you and your father. Your feedback holds great significance for us. We are committed to maintaining the high standards you have noted and we will strive to consistently improve, we will aim for nothing short of excellence.


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Review of

Colbury House Nursing Home

from Judith H (Wife of Resident) published on 7 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff very helpful, though older ones most sympathetic, would not have him back after he fell and went to hospital. Business manager and several older mature staff very helpful. Very sorry relationship had to end.

Reply from Ashka Pekarik, Manager at Colbury House Nursing Home

Thank you for taking your time to leave us a review, we are sad that the relationship had to end. Whilst we do everything in our power to ensure that residents needs and safety are being met, we also have to ensure that our staff are safe. Sometimes despite our best efforts, we have to recognise that there will be occasions where we have to acknowledge when a person’s needs change and they can no longer be safely cared for in a particular setting, despite all of our efforts and interventions. We strive to provide an outstanding quality of care and improve our resident's experience wherever possible. We wish you both all the best in the future.


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Review of

Colbury House Nursing Home

from Paul T (Son of Resident) published on 27 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived at Colbury from February 23 until she died in November 23. I wanted to submit a review for the whole experience.
The staff were never less than caring, compassionate and good humoured. Special mention to the fantastic Business Manager whose warmth, openness and warmth to both Mum and us ‘children’
is a tremendous asset that the home should value and celebrate. The Manager and Deputy Manager are fabulous professionals.
I’ve come to understand a home can’t prevent issues happening, but that the residents and their families are paying to have the peace of mind that when things happen help, care and support is available immediately. I couldn’t have wished for Mum to be better looked after during her last few difficult months. Thank you.

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Review of

Colbury House Nursing Home

from Rory G (Son of Resident) published on 1 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, friendly helpful staff. They ensure Mum has an interactive and inclusive lifestyle. They tend to her individual needs and keep me informed of activities e.g., bonfire night, family meetings and general social events. They let me know of Mum's needs and consult and update me on her care plan.

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Review of

Colbury House Nursing Home

from Denise S (Daughter of Resident) published on 16 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well looked after, staff always helpful, nothing is t0o much trouble. Kept in touch with care plans and everyday events. Entertainment is very good and involves residents and staff and very varied exercise classes seem to be very popular. Residents have the opportunity to go out on minibus if able
to.

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Review of

Colbury House Nursing Home

from E P (Daughter of Resident) published on 13 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for keeping my parents safe and happy. The level of care from all staff is consistently high, whatever time of day, each visit. Management are approachable, open to suggestions to constantly improve residents' wellbeing. Family and friends are made welcome and accommodated to ensure visits
with loved ones are happy. Carers are exactly that, ‘caring’, mindful of residents' dignity, thorough with personal care and include a sense of humour. Nursing is considerate and informative to both residents and family, thorough to chase up any concerns. Housekeeping is immaculate, all rooms clean, clothes looked after and found should they go astray. The kitchen staff cook fantastic, fresh, appealing hot meals. Well-being coordinators are incredible, always find new, fun things to do at the home, in groups, one to one or trips out in the minibus to suit the residents preference. Maintenance is very prompt, reliable and professional. Such a friendly gardener, the grounds so interesting through each season.

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Review of

Colbury House Nursing Home

from D B (Husband of Resident) published on 11 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful, caring home, where the staff are wonderful, the grounds lovely, and activities are engaging. My wife has settled better than I could have hoped. We could not have wished for a better placement. Thank you everyone.

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Review of

Colbury House Nursing Home

from Pat B (Sister of Resident) published on 16 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the care home very clean and tidy. The staff are very supportive and friendly towards the residents and their families and friends. Lots of activities are being prepared for the residents and they have really enjoyed them and the outings. Also good quality food and drink.

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Review of

Colbury House Nursing Home

from Joyce A (Sister of Resident) published on 20 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is a fairly long-term resident at Colbury House Nursing Home. The house always looks clean. The residents always look clean and cared for. The staff treat residents and visitors alike with kindness and courtesy. I know my brother's wife is very happy with the care and attention he receives
and she would not want him to be anywhere else. I believe management and staff do an excellent job in sometimes quite difficult circumstances. I thank them and applaud them.

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Review of

Colbury House Nursing Home

from Alan C (Son-in-law of Resident) published on 17 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law is very happy and contented at Colbury House Care Home. Congratulations to management and staff on getting him out of his room and mixing with other residents by means of creating inventive activities.

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Review of

Colbury House Nursing Home

from Janet E (Daughter of Resident) published on 17 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad settled well due to the wonderful staff. They are all friendly, caring and attentive to him and his family. There is a very relaxed atmosphere in the home and everyone is treated as an individual. A variety of activities are offered and new ideas are encouraged, clever ways of getting people to
interact with each other. Good communication between staff and family. Lovely, quiet, rural location with easy access from the motorway and no parking problems. Dad now has a new lease of life. Thank you.

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