Somerset Care in Devon | 1 Care Home

Review of
Green Tree Court
from Anthony M (Respite Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

I came here for respite care after 25 days in hospital, including 11 in ICU after returning from India with legionnaires pneumonia. I stayed 17 days & I cannot fault this magnificent care home as you can see in my ratings. I came here on the recommendation of a friend whose mother was a resident for

a while. My score - 100%! 10/10.

Reply from Green Tree Court, Somerset Care at Green Tree Court

Dear Anthony, thank you so much for sharing your fantastic feedback for Green Tree Court. We always strive to provide the very best care, and we are so pleased to read that your experience reflects this. It was a privilege to support you in your recovery, and we wish you all the very best for the future. Best regards,Green Tree Court

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Review of
Green Tree Court
from R C (Son of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

Green Tree Court have now cared for both my mum and dad, and I know they could not have done more to make both my parents comfortable and cared for in their final days. They have wonderful team of nurses, carers, hosts and support who work together to ensure all individual needs are met. Visitors are

always welcome, and it is a home away from home for those who need it. Thank you, Green Tree.

Reply from Green Tree Court, Somerset Care at Green Tree Court

Thank you for sharing your feedback for Green Tree Court, but more importantly, thank you for trusting your Mum and Dad into our care. It was truly a privilege to care for them during their final precious days, and to support those who meant the world to them. On behalf of everyone at Green Tree Court, we send you our very best wishes.

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Review of
Green Tree Court
from Marcel H (Son of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience

I would like to extend my deepest gratitude for the exceptional care and support provided to my parents during their time at Green Tree Court. As their only child living abroad, it has been a great comfort to know they were in such compassionate and capable hands.
The kindness and dedication demonstrated

by all the staff has been truly remarkable. The respect, dignity, and love with which my father was treated until his passing have left an indelible mark on my family. Your team's commitment to his comfort and well-being was a source of great solace during a difficult time.
The genuine sense of community within Green Tree Court has profoundly impacted my mother, who continues to thrive under your care. The thoughtful activities and social interactions organized by your team have significantly enhanced her quality of life, providing her with joy and companionship.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Dear Marcel,
Thank you for your positive feedback. I will share this with all the team. I am glad that we have been able to support you and your family. We try our hardest to ensure we provide individually tailored care that also involves family. It's our pleasure to have looked after your mother and your father who certainly kept us amused!

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Review of
Green Tree Court
from T W (Daughter of Resident) published on 14 August 2024

Submitted via Website • Report

Overall Experience

On first walking through the door, we as a family knew it was the right place for our dear mum.
All of the staff are so natural, friendly, helpful and above all else professional, but in an easy caring way. Humour plays a large part in the day-to-day environment, which is wonderful.
Mum has settled

in really well and enjoys the social activities provided, especially the various singers that come every week to entertain and encourage the residents to join in. Who would have thought Mum at 94 would join in the Green Tree Court Choir!
As a family we could not have hoped for a better environment for Mum to enjoy her later years. Mum loves her room, which is homely, with all her photos etc but it is also practical for her needs at this stage in life.
Thank you everyone at Green Tree Court.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you for your great feedback. I will share this with all the team. We recognise that all our residents and families are different and we try our best to put our person-centred care into practice from day one. I am glad that we could support you and give your family this reassurance. Once again, thank you for your support.

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Review of
Green Tree Court
from Vicki P (Daughter of Resident) published on 7 August 2024

Submitted via Website • Report

Overall Experience

Mum moved to Green Tree Court in November 2023, having spent 11 months in another care home, where she was very unhappy. The change in Mum since moving is wonderful to see, she is much happier and more settled. The staff are amazing, and it really feels like a family. It has also meant that I am much

more relaxed as I know Mum is being so well cared for.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you so much for your kind words. It's a real pleasure for us to care for your Mum. We are one big family and very happy you feel a part of that. I will share your lovely words with all the team.

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Review of
Green Tree Court
from Devi S (Daughter of Resident) published on 6 August 2024

Submitted via Website • Report

Overall Experience

I have a 93-year-old mum who is lucky to be living under the care of the Green Tree Court family for the last two years.
She arrived at Green Tree Court underweight with various acute medical conditions. We were preparing for the inevitable!
The Green Tree Court family/team has made a positive impact

on her life. She has been treated with respect, love, and care by every member of staff. I believe this is as a result of the the model that is in place by the Care Manager and their ability to recruit train and retain quality staff members across the organisation. The staff are friendly, approachable, and empathetic and communicate well across the teams to ensure that Mum gets the best quality of care and love both physically, mentally, and emotionally.
This model of care through continuous improvements at Green Tree Court, should be replicated across the Care sector and afforded to everyone in their time of need.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you so much for such a wonderful review, We absolutely love having your Mum with us, she is a big part of our Green Tree Court family. We all feel very privileged to be entrusted with the care of our residents. Your appreciation means a lot to us and I will pass on these lovely comments to the rest of the team.

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Review of
Green Tree Court
from Erica C (Daughter of Resident) published on 25 June 2024

Submitted via Website • Report

Overall Experience

My mum is here for end-of-life care and both my mum and me (her daughter) and her partner have been treated with nothing but dignity and respect. Nothing is too much for them and the carers and nurses are always putting my mum's interests first. Even though Mum is sleeping now they talk to her every

time they check on her and they tell her everything they are doing.
The hospitality and catering staff are out of this world. They don't just do the food and drink they chat to family and residents and they make sure you're ok.
Nothing is too much trouble for anyone here and I can't single out anyone's job roles as being any better than another. I have felt listened to when needed and comforted during the turbulent hours.
I had huge concerns about a home as nothing was ever going to be good enough for my mum, but I eat my words; it's lovely here. Thank you, Green Tree, for making these final moments bearable.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you so much for taking the time to write such a wonderful review of Green Tree Court. Your comment regarding our staff is really appreciated. We are very proud of our team, who I know will be delighted when I share this feedback with them. It is a big and hard decision for people when choosing a care home, and a real honour to be entrusted with caring for someone's relative. Once again, thank you so much for your kind words.

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Review of
Green Tree Court
from Robin L (Son of Resident) published on 15 December 2023

Submitted via Website • Report

Overall Experience

My mother was admitted to Green Tree Court for palliative care and I must unreservedly thank the staff and management for their care and professionalism in making her last few weeks as comfortable and dignified as possible. Also, the level of kindness and hospitality towards her family and loved ones

was truly humbling and we are eternally grateful for the support we received in that most difficult of times.

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you for your very kind words. It was an honour to care for her. We are very proud of the team here and will pass these comments on to them. Getting to know you and your family also meant a great deal to us, and we are pleased that we were able to support you all during this most difficult time.

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Review of
Green Tree Court
from Rachel W (Daughter of Resident) published on 13 July 2023

Submitted via Website • Report

Overall Experience

Cannot fault anything about Green Tree Court. Every single member of the team has kindness and care at an unbelievable level. Not only is our mum cared for so incredibly well, we are also cared for and supported with what is a difficult and often challenging situation.

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you for your amazing comments and such high praise for the team. We work hard to exceed all expectations and the team will be thrilled to receive this feedback.
The care and well-being of every resident is our number one priority and it is rewarding to have such lovely comments.

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Review of
Green Tree Court
from S W (Daughter of Resident) published on 10 July 2023

Submitted via Website • Report

Overall Experience

My mother became a resident at Green Tree Court 10 months ago and it took no time at all for her to settle into the home. The home is very comfortable and has a relaxed environment. The staff on reception and in admin are always welcoming and helpful.
The Activities Coordinator is very skilled and

the daily activities are stimulating and diverse on Willow. The nursing staff provide very good care and the communication is good between staff and families. The home is kept very clean and the food is excellent and beautifully presented.
I would recommend Green Tree Court to anyone.

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you so much for your lovely feedback.
It's a real privilege to care for your mother, she really is a wonderful part of our Green Tree community.
We really appreciate your thoughts and comments and will feedback to our team.

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Review of
Green Tree Court
from Vicky H (Wife of Resident) published on 4 July 2023

Submitted via Website • Report

Overall Experience

The staff are super friendly, kind and patient.
The reception staff are quite exceptional in making visitors feel welcome.
My husband is almost always shaved, showered and well dressed.
He is often not an easy patient, but the carers work tirelessly to keep him happy, calm and comfortable.
The food

is marvellous, and the catering staff couldn’t be more accommodating.
Really, I can think of very little that could be improved.
I am so grateful that my husband is at Green Tree Court nursing home.

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you so much for your lovely comments. We work hard to exceed all expectations and the team will be thrilled to receive this feedback. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback.

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Review of
Green Tree Court
from Louise D (Daughter of Resident) published on 3 July 2023

Submitted via Website • Report

Overall Experience

My mum was lucky enough to be able to live under the care of Green Tree Court for the last 2 years. She became part of their big family and was loved and cared for better than I could have ever imagined. My mum had dementia and was in another home previously that didn't really cater for this. It

was totally different here as they always encouraged her to be out of her room and join in whenever possible. They had wonderful, regular activities and events and it brought her smile back again. The last couple of months were particularly hard as she could no longer get out of bed, but the staff were so loving that she was hardly ever left alone. I would often go in and someone was sitting with her, massaging cream into her hands and feet or just talking to her, even when she couldn't respond. All the staff were amazing from the time you walked in the door and the food was well thought out and delicious. The best thing of all was mum was happy there. What more could I ask for!

Reply from Amanda Jackson, Admin at Green Tree Court

Thank you so much for your lovely comments. It was an honour to care for her. We are very proud of the team here and will pass these comments on to them. Getting to know you and your family also meant a great deal to us and we hope you will stay in touch in the future.

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Review of
Green Tree Court
from David S (Son of Resident) published on 26 May 2023

Submitted via Website • Report

Overall Experience

My father was treated with the utmost respect, dignity and kindness in his last couple of months. The facilities are amazing and the staff couldn't be nicer. The rooms are spotlessly clean. The activities are fantastic and when my father could not join in the activities, organisers would go to his room

and read poetry to him.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Thank you ever so much for taking the time to write this; it is a true privilege and an honour to share those final precious months with people. We treasure your feedback and I will share it with the team.

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Review of
Green Tree Court
from Patricia C (Wife of Resident) published on 21 May 2023

Submitted via Website • Report

Overall Experience

My husband arrived at Green Tree Court on the 24th of April 2022, having been in the hospital for three weeks.
He was almost two stone underweight and unable to walk, in a matter of weeks he had put on weight and walking independently with the use of a walking frame. I was immensely relieved to hear

that my husband would be able to stay at this wonderful care home permanently.
My husband has vascular dementia and type 1 diabetes. The care he has received this last year has been exemplary. Treated with love and kindness, and above all great patience, he has become contented and has thrived in this wonderful environment. He regards all at Green Tree Court as his friends, to him they are much more than nurses or carers and for this, I will be eternally grateful.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

A sincere thank you for your kind words and feedback. Keeping our residents at the heart of everything we do is our priority here at Green Tree Court and it warms our hearts to reflect on the positive experience had by both yourself and your husband, during such a difficult time. Such experiences make us immensely proud of the Green Tree Community and we feel privileged to consider yourself and your husband part of that community.

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Review of
Green Tree Court
from Madeana F (Daughter of Resident) published on 17 May 2023

Submitted via Website • Report

Overall Experience

My father was in Green Tree Court, the staff and home were excellent in every way possible. Nothing was ever too much trouble. They were always up for a good banter with dad which he loved. I would certainly recommend Green Tree Court to anyone.

Reply from Amanda Jackson, Home Administrator at Green Tree Court

Dear Madeana,
Thank you so much for your feedback, it's always good for us to know that our residents and relatives are happy and enjoy Green Tree Court.
I will share your words with our team and they will be very pleased to know that all their efforts are appreciated.
It was our pleasure to look after your lovely father and meet you.

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Review of
Green Tree Court
from Nikki C (Daughter of Resident) published on 29 August 2022

Submitted via Website • Report

Overall Experience

I could not have wished for better nursing care for my mum during her recent stay at Green Tree Court. The room was beautiful and was just like home from home. All of the staff treated mum with dignity and tender loving care and nothing was too much trouble. They not only looked after mum, but they

also looked after the wider family to ensure we were doing ok too. I was anxious about choosing a nursing home for my mum, ensuring it was the right home for her needs. I am so glad that it was Green Tree Court where she spent her last days, and I would have no hesitation in recommending this facility to anyone else. The care she received was superb.

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Review of
Green Tree Court
from Denise P (Cousin of Resident) published on 27 August 2019

Submitted via Postal Card • Report

Overall Experience

The staff and management are informed, professional and caring. My cousin settled much quicker and easier than expected, thanks to the staff and the activities.

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Review of
Green Tree Court
from Frederick P (Brother of Resident) published on 1 October 2018

Submitted via Website • Report

Overall Experience

My sister received tender loving care from all the staff at the home during the last weeks of her life. During the day and at night there were regular visits to my sister's room to ascertain her needs. During my visit to the home, emphasis was made that I and my family also needed to be looked after.

Unfortunately, my sister passed away when my family was absent, but it gave us great comfort that a member of the home staff was with her holding her hand.
When we returned the day after her passing to collect my sister's belongings the staff were very concerned about our welfare to ensure we were OK.
I was concerned before my sister's admittance whether she would get the care she needed, but I need not have worried as it was magnificent.

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Review of
Green Tree Court
from Olivia H (Goddaughter of Resident) published on 17 May 2018

Submitted via Website • Report

Overall Experience

Beautiful home which has quality written all over it. The staff are wonderful and take the time to help whatever you need. The food is amazing and way beyond anything I have experienced in any other homes. Feels like a home away from home.

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Review of
Green Tree Court
from Caya (Daughter of Resident) published on 30 October 2015

Submitted via Website • Report

Overall Experience

I will be eternally grateful to the staff at Green Tree Court for making my mothers life so interesting and comfortable. When she arrived she was depressed and hardly eating or drinking. She had not settled in a previous home. Green Tree Court has now got her on a course of less medication but the

right medication. Their activities coordinator is dedicated, intelligent and kind. The staff are attentive but not patronising. In the past I have found that so called 'care plans' look good on paper but bear no relationship to the care that is actually given. Green Tree Court develop a care plan and act upon it. The staff communicate with each other about mums care needs, and they communicate with her. She has improved enormously, and is developing new skills with the activities she takes part in. Discussion groups, quizzes, scrabble, crosswords, art, talks, films. She feels safe and secure. The food is delicious. The menu choices always make me feel hungry. It is like a 5 star hotel.

Mum has been there for 3 months and the service we have had has been faultless. Being a new building, the rooms are large and purpose built. Everything is fresh, airy and spotlessly clean.

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Care Home Owned by Somerset Care in Devon

Somerset Care Locations in Devon (1)

Somerset Care Reviews in Devon (22)

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