How many Care Homes does Avon Care Homes Ltd own?

Avon Care Homes Ltd own 5 Care Homes.

Which Avon Care Homes Ltd Care Homes have the highest review score?

Sutton Veny House Nursing Home , South Cary House & Bybrook House Nursing Home have the highest review score.

Avon Care Homes Ltd | 5 Care Homes

Review of
Pondsmead Nursing & Residential Home
from D B (Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

All the great staff at Pondsmead Nursing and Residential Home are truly excellent. PS One member of staff in particular is excellent to me.

Reply from Rebecca Elford, Home Manager at Pondsmead Nursing & Residential Home

Thank you so much for your kind words. Were thrilled to hear that you find our team at Pondsmead Nursing and Residential Home excellent.

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Review of
Bybrook House Nursing Home
from Katie J (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

We have been very pleased with the care that our father has received at Bybrook House so far. They are very kind, patient and friendly team who we always available to give advice and support with a smile.

Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you so much for your kind words. We're delighted to hear that your father has been receiving the care and support he needs at Bybrook House. Our team is dedicated to providing a warm, friendly, and compassionate environment, and it means a great deal to know that this has been your experience. We truly appreciate your feedback.

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Review of
Pondsmead Nursing & Residential Home
from C H (Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

I have now been at Pondsmead for 18 months and I am very happy to call it my home. My delightful room is comfortable and cosy and overlooks part of the garden where, at my request, some new plants have recently been added. All the staff work hard and must get very tired but they are always cheerful

and friendly, and show great patience towards the more challenging residents. I have always received respect and kindness and I endeavor to treat them in the same way. Being in my 80s I have a number of older friends, and I have recommended Pondsmead to them all!

Reply from Rebecca Elford, Home Manager at Pondsmead Nursing & Residential Home

Thank you so much for your heartfelt review. Were truly delighted to hear that Pondsmead feels like home to you after 18 months. Its wonderful to know youre enjoying your cosy room and the view of the garden were so pleased we could add the new plants you requested.

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Review of
The Wells Nursing Home
from H B (Sister of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

My brother has only been a resident for a short period, but the staff have made every effort to ensure he has settled and is comfortable. He is always showered and shaved when we visit, and very much looks forward to his meals which are excellent, well presented and hot. The team are always welcoming

and always try to address any queries we may have.

Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you so much for your kind words. We're delighted to hear that your brother is settling in well and feeling comfortable. It's wonderful to know he's enjoying the meals and that our team has made a positive Environment.

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Review of
Bybrook House Nursing Home
from J W (Daughter of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother and father needed full time care. Both have different needs so we felt really fortunate to find Bybrook had vacancies and both could have a room next to each other. The care of the staff has been exceptional, both to my parents and us, as a family. The rooms are gorgeous and are kept spotless.

Mum + Dad have moved some of their pictures + nicnaks in so it really feels personal. I would definitely recommend.

Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your kind words! We're delighted your parents feel at home at Bybrook and that our team's care has made a difference. We truly appreciate your recommendation!

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Review of
Bybrook House Nursing Home
from Philip P (Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

The atention to detail and comfort of the Resident is of high standard. The staff are well trained and attentive. They are quick to respond and sometimes exceptional. The only negitive is that the building designed to be best siuted for a care home (small passages) Otherwise outstanding.

Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your feedback! We're so pleased to hear that you appreciate our team's dedication and high standards of care. Your kind words mean a lot to us.

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Review of
South Cary House
from S H (Friend of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

I recently had the pleasure of visiting South Cary House, what a Beautiful Care Home and I must say, my experience was exceptional. The staff were incredibly professional and polite, making me feel welcome and comfortable from the moment I arrived. The care provided at this facility is truly outstanding

- the residents are well taken care of and the home is maintained to the highest standards of cleanliness and tidiness. The warm and inviting atmosphere of the home was evident as soon as I walked in, and I have no doubt that the residents feel just as welcomed and cared for. I highly recommend South Cary house to anyone in search of a caring and comfortable home for their loved ones.

Reply from James Dale, Home Manager at South Cary House

Thank you for your kind words! Were thrilled you had a positive experience at South Cary House. Our team is dedicated to providing a warm, welcoming, and high-standard environment for our residents, and your feedback means the world to us. We truly appreciate your recommendation!

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Review of
The Wells Nursing Home
from P G (Son-in-law of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

It has been my experience that most of the staff give far more to their job and the residents than the basic responsibility required by their employment contractual obligation. The manager in particular can be best described in one word as 'dedicated'.

Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you so much for your heartfelt review! We greatly appreciate your kind words and recognition of our team's dedication. It's our mission to go above and beyond for our residents, and it's wonderful to hear that our efforts are noticed and appreciated.

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Review of
The Wells Nursing Home
from Jan H (Daughter of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

We are content and relieved to know my mother is being looked after so well at Henton. The staff are, without exception, kind, welcoming and very professional. Thanks.

Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you for your kind words. We're delighted to hear your feedback, your support means a lot to our team.

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Review of
Sutton Veny House Nursing Home
from Jeanne S (Friend of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

As a close friend of a resident at Sutton Veny Nursing Home, I can genuinely say that this is a truly special place. Every time I visit, I am greeted with warmth and kindness from the wonderful staff, who go above and beyond to ensure residents feel comfortable and well cared for.
The team here is

not only professional but also incredibly compassionate, treating residents with the dignity and respect they deserve. It is always reassuring to see my friend so well looked after, happy, and content.
I am truly grateful for the dedication and hard work of everyone at Sutton Veny Nursing Home. Thank you for everything you do!

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you for your kind words and support. We're delighted to hear that you find Sutton Veny Nursing Home a special place and that your friend is happy and well cared for. Our team is dedicated to providing compassionate, professional care, and your appreciation means so much to us.

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Review of
South Cary House
from Roger J (Friend of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience

My wife and I recently visited South Cary House to visit our friend who has resided there since October last year. It was so nice to see him happy, comfortable and feeling safe. He spoke very highly of all the staff and indeed on our two visits we too have been super impressed with the friendly and

caring nature of everyone we met whilst there. Our friend told us that he was really happy with all his food and having commented to the staff on the lovely smells of a roast dinner being cooked we were even offered the chance to stay for lunch.
All in all a lovely place for our friend to now be living in.

Reply from James Dale, Home Manager at South Cary House

Thank you for your lovely review! We're delighted to hear that your friend is happy, comfortable, and feeling safe at South Cary House. It's wonderful that you had such a positive experience during your visits and felt the warmth and care of our team. We truly appreciate your kind words.

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Review of
South Cary House
from J M (Daughter of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Very well looked after staff friednly and helpful. Cleanliness of room sometimes not good.

Reply from James Dale, Home Manager at South Cary House

Thank you for your feedback! We're delighted to hear that you found our staff friendly and helpful. We sincerely apologize if the cleanliness of the room did not meet your expectations. To improve, we are reviewing our housekeeping procedures to ensure consistency, providing additional training to our team to maintain high standards, and implementing more frequent room checks for quality assurance.

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Review of
The Wells Nursing Home
from R C (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

The staff are incredible. Kind and totally patient-focused. They treat everyone with dignity and respect. The families of residents are also well respected and included.

Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you for your kind words! We're delighted to hear that our staff's dedication is making a difference for both residents and their families. Your feedback means a lot to us and we will pass this on to the staff.

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Review of
Sutton Veny House Nursing Home
from K B (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience

I have the highest regard for all the staff at Sutton Veny House and cannot thank them enough for the marvellous care they gave my Mother during her stay. They worked above and beyond to provide exceptional care, creating a very warm, happy and safe environment. Through different activities they even

rekindled my Mother's love of arts and crafts which was such a joy to see. I am also grateful for the support given to myself through a difficult time. Sutton Veny House will always have a special place in my heart

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you for your kind words. It was our privilege to care for your mother and support you. Your appreciation means the world to our team.

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Review of
South Cary House
from Kelly E (Granddaughter of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

My Grandad moved into South Cary House in the later half of last year. This was the best decision he made. The care home is amazing, the staff are all 1st class and he is so happy living there. He loves all the food and I must admit it smells delicious every time I go in. When visiting, I am always

welcomed with a smile and they have been fantastic with my children when I take them in to see their Great Grandad.
The staff go above and beyond, nothing is too much trouble. Right from the moment Grandad moved in, he felt at home. It is like a family.
The home itself is beautifully looked after and they have a wonderful selection of activities week in week out. The day trips they put on are brilliant.
Overall, I am so happy to know that my Grandad is in a warm, welcoming home who outstanding care.

Reply from James Dale, Home Manager at South Cary House

Thank you for your kind words! We're so happy your Grandad feels at home and that you and your family have had such a great experience. It means a lot to us!

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Review of
South Cary House
from Nick E (Grandson of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

When my Grandad moved into South Cary House I was impressed right from the very moment I walked in. He has a lovely room, beautiful view onto the garden and is well maintained . In fact the whole care home is beautiful. It has become a home for my Grandad, he is happy and safe. I am happy to know he

is in the best care home, with wonderful staff who go above and beyond. He wants for nothing, anything they can do to make his life more comfortable., they do.
The staff are all very friendly, professional and most importantly for me they are caring. To know that your loved one is being cared for by wonderful people means a lot.

Reply from James Dale, Home Manager at South Cary House

Thank you for your lovely review! We're so pleased your Grandad feels at home and well cared for. Your kind words mean a lot to our team!

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Review of
Sutton Veny House Nursing Home
from Penny S (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

I cannot thank the staff enough for their patience and care with my mother who has visited twice for a bit of respite. Thoughtful caring people make such a difference to what can be a frightening time in someone's life.

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you for your kind words! Your appreciation means a lot to our team.

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Review of
South Cary House
from P F (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

South Cary House has become a home from home for my elderly father (now 88). He feels extremely comfortable and safe there and values the care, humour and friendship of the staff. As a relative, I appreciate the professionalism and responsive of the staff and management. The gardens are beautiful and

the activity schedule is thoughtful and well-executed.

Reply from James Dale, Home Manager at South Cary House

Thank you for your wonderful review! We're delighted that your father feels at home and enjoys the care, companionship, and activities at South Cary House. Your kind words about our team, gardens, and professionalism mean so much to us. We truly appreciate your support!

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Review of
Bybrook House Nursing Home
from A C (Son of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

My Mother received end of life care at Bybrook and was treated with kindness, compassion and respect by everyone. My family will always be thankful to the exceptional staff at Bybrook for the wonderful care my mother received.

Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your kind words. Your appreciation means so much to our team, and we will share your heartfelt message with them

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Review of
Bybrook House Nursing Home
from Kate C (Niece of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience

My dear auntie, who is now at the end of her life, never wanted to go into a nursing home, bless her, but after being in hospital, she was unable to go home, due to her illness. I cannot wish for her to be anywhere else than Bybrook House Nursing Home, it ticks all boxes. Thank you so much for everything.

Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your kind words. Your appreciation means a lot to our team and I will pass on your kind words to the staff.

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Care Homes Owned by Avon Care Homes Ltd

Avon Care Homes Ltd Locations (5)

Avon Care Homes Ltd Reviews (187)

Pondsmead Nursing & Residential Home

Bybrook House Nursing Home

Pondsmead Nursing & Residential Home

The Wells Nursing Home

Bybrook House Nursing Home

Bybrook House Nursing Home

South Cary House

The Wells Nursing Home

The Wells Nursing Home

Sutton Veny House Nursing Home

South Cary House

South Cary House

The Wells Nursing Home

Sutton Veny House Nursing Home

South Cary House

South Cary House

Sutton Veny House Nursing Home

South Cary House

Bybrook House Nursing Home

Bybrook House Nursing Home

Awards / Recognitions (0)

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