Care Homes Owned by Wessex Care Ltd

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Wessex Care Ltd
Wessex Care is a family-run group of care homes in Salisbury who look after vulnerable adults by offering a home in the real sense of the word.

The care and support provided means clients can lead everyday lives.

Residents have the choice of five friendly care homes in Salisbury, where individual care is tailored to the real and changing needs of each and every resident; care homes, nursing homes, residential care, elderly care or dementia and Alzheimer’s care are all offered. Wessex Care also provides domiciliary care with a dedicated team that work within the community.

All staff have been appropriately qualified, and the home's traditional family values are complemented by the best of modern care. Wessex Care work alongside the local authority to provide NHS funded intermediate and long term care provision, as well as looking after private residents and are a trusted care provider.

There is a wide-ranging programme of activities and events and the Wessex Care team holds regular meetings with residents and relatives. The care homes all have a dedicated welfare assistant to get to know each resident and provide planned activities to suit all needs.

Key information on each of the homes, including fee information, can be found on the Wessex Care website.

Wessex Care Ltd Locations (5)

 

5 Care Homes owned by Wessex Care Ltd

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Kimberly West Care Centre

27 Tollgate Road, Salisbury SP1 2JA 

10 36 reviews
"Staff have been really amazing. Mum has been well looked after. We had a lovely tea party for Mum's 93rd birthday and they did all the food…"   Read all 36 reviews
Location Type Care Home

Situated near the centre of Salisbury, the Kimberly West Care Centre provides comfort, practicality and safety for up to 27 residents. Not just a care home, Kimberly West offers a range of specialist in-house and outreach services, accessible 24/7,… Read more about Kimberly West Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 54 Rooms from £1,225 / week
Little Manor Care Centre

Manor Farm Road, Salisbury SP1 2RS 

9.7 48 reviews
"Fabulous reception from staff & nothing was too much trouble, always a friendly staff available for any questions & my friend advised she…"   Read all 48 reviews
Location Type Care Home

Little Manor Care Centre was rebuilt on the original site of Little Manor care home and reopened in November 2020. The care centre has state-of-the-art facilities which include an integral health spa complete with physiotherapy area and therapy area,… Read more about Little Manor Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 30 Rooms
Kimberly East Care Centre

27 Tollgate Road, Salisbury SP1 2JA 

9.6 35 reviews
"Since I moved here in April 2024, I have been completely satisfied with my care. The staff are wonderful - kind and caring and always treat…"   Read all 35 reviews
Location Type Care Home

Kimberly East Care Centre is a twenty-seven capacity accommodation that is well staffed, resourced and equipped for delivering a versatile service. Residents receive attention and personalised care plans from qualified professionals, as well as having… Read more about Kimberly East Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • 54 Rooms from £1,225 / week
Holmwood

30 Fowlers Road, Salisbury SP1 2QU 

8.8 11 reviews
"Whenever I have visited Holmwood I have been warmly welcomed by all staff. The atmosphere is friendly and happy. Staff are always…"   Read all 11 reviews
Location Type Care Home

Holmwood is a small, comfortable home for people who enjoy a fair degree of independence, but who welcome having expert help available should the need arise. Holmwood is close to Salisbury city centre and within walking distance of everyday facilities. The… Read more about Holmwood

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 21 Rooms from £925 / week
Milford Manor

Milford Manor Gardens, Salisbury SP1 2RN 

8.5 14 reviews
"My husband's care is excellent. The staff are friendly, well trained, very caring and most notably patient with everyone that I can see. I…"   Read all 14 reviews
Location Type Care Home

Milford Manor is a specialist dementia care home for up to 30 people, set in a delightful location just a short walk from the River Bourne. Widely recognised for its innovative approach to dementia and draws on the work of specialist mental health… Read more about Milford Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 30 Rooms from £1,425 / week

Wessex Care Ltd Reviews (144)

9.3
Wessex Care Ltd has a Group Review Score of 9.3 (9.312) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Wessex Care Ltd must have a Review Score.

Overall Experience

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Review of

Little Manor Care Centre

from Ira S (Friend of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Fabulous reception from staff & nothing was too much trouble, always a friendly staff available for any questions & my friend advised she doesn't know what she would have done without there full support & rehab therapy to enable her to go back home, which was her main goal. The place is so well kept
& clean, this is how all care should be delivered, amazing!

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to complete this lovely review, we are so pleased that your friend is happy with the care and support provided. the team work very hard to ensure all are made comfortable happy and welcome inclusive of great support package whilst staying at Little Manor. I will be sure to let the team know.


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Review of

Little Manor Care Centre

from Kevin C (Respite Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I had a lots of help from all the staff here the stay here was lovely an thank you so much for all the care & support an all the physio staff was very kind & supportive many thanks to every one.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave such a positive review. It is always empowering for the team and Wessex Care as a whole to see such lovely words about the service, care and support provided.


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Review of

Little Manor Care Centre

from A W (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 3.0 out of 5

My mother enjoyed her time at Little Manor Care Home and all staff are friendly. Other then OT's and physio's who contacted me with updates on my mothers health I had no weekly updates on how she was progressing. She also ended up with very bad bed sores and became incontinent during her stay here.
With the right care I would have through she would have not had these sores. Sadly she is still incontinent too which could have been avoided.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to review your experience of Little Manor, we would be more than happy to address your concerns at a meeting with yourself in regards to the issues raised in this review. We would welcome the opportunity to discuss your Mother's care and support whilst staying at Little Manor. Please contact Head office and we can arrange a meeting with you and provide information and our findings from the issues you have raised. Wessex Care is an open and transparent service and we would like to have an opportunity to meet with you as the care and support provided at Little Manor is always at a very high standard which we take a great deal of pride in.


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Review of

Kimberly East Care Centre

from C C (Son of Resident) published on 12 March 2025
Overall Experience  Overall Experience 4.0 out of 5

For something I was not prepared for, initlaly I found everything depressing and daunting. My mum has now been up there for other a year now and the experience is easier slightly. The staff are very polite which helps. I have limited my visits to mainly 1 weekly visits instead of every other day which
again helps to deal with the satcetation. I did enjoy the summer party in the garden. Hopefully I will be present when the birds of prey are next booked.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for taking the time to complete a review we really value all feedback and we are pleased that the situation of your Mother moving into a nursing home has become a little easier. We are glad that your Mother settled and is enjoying the activities provided.


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Review of

Little Manor Care Centre

from Mary P (Friend of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

On several visits to my dear friend, I've been so impressed and happy with everything about Little Manor: it's beautiful, the care, staff, warmth, decor and cleanliness. No one seemed rushed and we were always welcome with a smile. I have always worked in care homes and quite honestly this is the best.
My aunt was also with you in 2023 and we had the same experience. I would highly recommend. Thank you all.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave such positive feedback of your experience we appreciate all feedback and I will be sure to let the team know.


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Review of

Kimberly West Care Centre

from R F (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff have been really amazing. Mum has been well looked after. We had a lovely tea party for Mum's 93rd birthday and they did all the food for us. She loved having the family there.

Reply from Jo McMahon, Operations Manager at Kimberly West Care Centre

Many thanks for your positive feedback, we are so glad your Mum had a wonderful birthday! It was our pleasure to make her birthday with you all so special.


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Review of

Kimberly East Care Centre

from T W (Son of Resident) published on 28 February 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall the care my Mother received was excellent allowing her to recuperate and get better so she could go home.
However, the main concern she had and I also raised to the team was that her food was served cold, although on a hot plate.
Considering the cost of the stay she felt that it should be
at least hot as this constantly worried her. Bedsheets only change once in three weeks - her statement - I hope that this issue is resolved for future residents.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for your feedback, we value all feedback and welcome all levels of this. in regards to the bed sheets they would have been changed more often we have a wonderful laundry and domestic team in all the homes. I am surprised to hear Mum felt the food was cold I will take this forward and discuss with the kitchen team so we appreciate you letting us know. However we are so glad that the care provided was excellent.


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Review of

Kimberly East Care Centre

from P K (Son of Resident) published on 25 February 2025
Overall Experience  Overall Experience 4.0 out of 5

Visited Mum today, she seemed quite good today; had her hair done and was making cakes earlier. The staff were all very good and were very busy.
One issue was with her lunch, she was given pasta with her mince. She doesn't like pasta and after previously speaking with a particular staff member a list
of foods that she prefers was given.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for your positive review and I am so glad that the issues around your Mothers likes and dislikes was dealt with quickly and efficiently.


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Review of

Little Manor Care Centre

from Pamela R (Respite Resident) published on 13 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Everything was perfect and I was treated like royalty.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for such a wonderful review. I will be sure to let the team know.


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Review of

Kimberly East Care Centre

from S R (Resident) assisted by family/friend published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Since I moved here in April 2024, I have been completely satisfied with my care. The staff are wonderful - kind and caring and always treat me with the utmost respect and dignity. I cannot recommend Kimberly East highly enough.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for taking the time to send a review of your experience of Kimberly East and Wessex Care, I will be sure to let the team know. It really empowers the team to hear and receive such positive feedback.


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Review of

Little Manor Care Centre

from G C (Resident) published on 30 January 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff did their very best to accommodate my wishes. They were easy to relate to each time I was visited by them.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you so much for your review it is lovely to hear such positive feedback of your stay. We really appreciate you taking the time to complete a review of your experience.


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Review of

Little Manor Care Centre

from C B (Resident) published on 30 January 2025
Overall Experience  Overall Experience 4.0 out of 5

I have been in the Little Manor Care Centre for 25 days and have received nothing but courtesy and care from all the staff. I know that their job is not always easy and I have tried to be patient when times have been difficult for them. I wish to say thank you for the care I have been given.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you so much for your kind and heartfelt review and taking the time to complete this during your stay. We wish you well on your continued recovery. I will be sure to pass on to the team.


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Review of

Little Manor Care Centre

from R B (Respite Resident) published on 29 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been very well looked after by all the staff. They are a credit to the company. Nothing has been too much trouble for them. The occupational therapist and physio have been giving me more confidence after my surgery and they have worked hard to me with recuperation.

Reply from Jo McMahon, Service Manager at Little Manor Care Centre

Thank you so much for taking the time to leave such a positive review of your time at Little Manor we are so happy to have supported your recovery and that you are doing so well. We wish you well for the future. I will be sure to let the team know of your review as it is always great for the team to hear!


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Review of

Little Manor Care Centre

from R R (Husband of Resident) published on 29 January 2025
Overall Experience  Overall Experience 5.0 out of 5

We thank you for your excellent all round service, as indicated below. Thank you most sincerely.

Reply from Jo McMahon, Service Manager at Little Manor Care Centre

Thank you so much for taking the time to leave such a positive review of your experience and time at Little Manor. We wish you well.


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Review of

Kimberly East Care Centre

from Claire S (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I can't thank the Manager and all the staff at Kimberley East enough for their care and compassion towards my father who spent the last 6 months of his life being cared for with respect, dignity, and warmth.
It gave the family a sense of peace to know he was finally getting the care he deserved. During
his final hours, we were all well looked after and couldn't have asked for more.
Thank you all!

Reply from Jo McMahon, Operation Manager at Kimberly East Care Centre

Thank you so much for your kind words and wonderful review of your experience of Kimberly East. I will be sure to feedback your kind words to the team as they all work so hard. We are all so happy that your Father was so happy at Kimberly East for his final days, sending our condolences to you all.


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Review of

Kimberly West Care Centre

from Christina C (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff are exemplary - both towards my mother and myself. There is a genuine sense of care and respect for the residents and the staff go out of their way to create a family atmosphere. My mother moved in last November and each member of staff I have met has genuinely tried to engage on a personal
level with her, showing immense patience when she has difficulty forming words.
The structure from the top down seems to function incredibly smoothly and as a result, the staff have a sense of their own value.
The idea of putting ceiling hoists throughout the building is sheer genius and should be mandatory in any newly built care home. The staff are not stretched physically and the resident's transition from bed to chair is much less stressful. My mother now goes downstairs regularly whereas she used to spend hours on her own in her room.
Thank you to all of you at Kimberley West!

Reply from Jo McMahon, Operations Manager at Kimberly West Care Centre

Thank you so much for your wonderful words, feedback and review of the fabulous team at Kimberly West they will appreciate your positivity and I will ensure they all receive the feedback. Many thanks again.


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Review of

Kimberly West Care Centre

from S R (Friend of Resident) published on 22 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I am very impressed.
The staff and managers are very helpful, kind and caring. Lovely peaceful atmosphere every time I visit, so no worries.

Reply from Jo McMahon, Operations Manager at Kimberly West Care Centre

Thank you so much for taking the time to leave such positive feedback for Kimberly West. We will be sure to let the team know as it is very empowering for them all.


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Review of

Kimberly East Care Centre

from G H (Wife of Resident) published on 21 January 2025
Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing, extremely polite, helpful and always seem happy. The care my husband receives is first-class. The only improvement would be to have a monthly or bi-monthly update.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for your review and positive feedback. I will discuss with the HOC your point in regards to updates, we can accommodate this as we do support other families and loved ones with this contact process. Many thanks once again and I will be sure to send your review to Head Of Care and team.


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Review of

Little Manor Care Centre

from Keith B (Son of Resident) published on 16 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother recently spent around 2 months in the care of Little Manor Care Centre and I cannot praise the management and staff highly enough. The facilities 1st class, the food excellent and the happy manor of the staff made it a pleasure for mum in a trying time. Thank you all.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for your wonderful review of your experience of Little Manor, we will be sure to let the team know. It is always empowering for the management and team to be recognised for the fabulous work they do day to day.


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Review of

Kimberly West Care Centre

from Mandy P (Daughter of Resident) published on 16 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff at Kimberly West are the kindest, most thoughtful people who provide Mum with the best care. They know her so well and adapt the care she receives according to the changes she goes through and her everyday needs.
Under their care, Mum has become much happier and chats more which is lovely.
The
manager is great and has been very kind and totally professional in the help and advice given to us.
I highly recommend Kimberly West.

Reply from Jo McMahon, Operations Manager at Kimberly West Care Centre

Many thanks for taking the time to leave such a wonderful review, I will be sure to feedback to the management and team at Kimberly West.


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Awards / Recognitions (2)

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Frequently Asked Questions about Wessex Care Ltd

How many Care Homes does Wessex Care Ltd own?

Wessex Care Ltd own 5 Care Homes.

Which Wessex Care Ltd Care Homes have the highest review score?

Kimberly West Care Centre, Little Manor Care Centre & Kimberly East Care Centre have the highest review score.