27 Tollgate Road, Salisbury SP1 2JA
"The staff here have always been friendly, caring and happy! The care my mum has received has been outstanding and all…" Read all 37 reviews
Situated near the centre of Salisbury, the Kimberly West Care Centre provides comfort, practicality and safety for up to 27 residents. Not just a care home, Kimberly West offers a range of specialist in-house and outreach services, accessible 24/7,… Read more about Kimberly West Care Centre
Manor Farm Road, Salisbury SP1 2RS
"Fabulous reception from staff & nothing was too much trouble, always a friendly staff available for any questions & my friend advised she…" Read all 49 reviews
Little Manor Care Centre was rebuilt on the original site of Little Manor care home and reopened in November 2020. The care centre has state-of-the-art facilities which include an integral health spa complete with physiotherapy area and therapy area,… Read more about Little Manor Care Centre
27 Tollgate Road, Salisbury SP1 2JA
"My mother suffered from Alzheimer's and spent her last 11 months in Kimberly East. From day 1 the staff were excellent & dealt with my…" Read all 35 reviews
Kimberly East Care Centre is a twenty-seven capacity accommodation that is well staffed, resourced and equipped for delivering a versatile service. Residents receive attention and personalised care plans from qualified professionals, as well as having… Read more about Kimberly East Care Centre
30 Fowlers Road, Salisbury SP1 2QU
"Whenever I have visited Holmwood I have been warmly welcomed by all staff. The atmosphere is friendly and happy. Staff are always…" Read all 11 reviews
Holmwood is a small, comfortable home for people who enjoy a fair degree of independence, but who welcome having expert help available should the need arise. Holmwood is close to Salisbury city centre and within walking distance of everyday facilities. The… Read more about Holmwood
Milford Manor Gardens, Salisbury SP1 2RN
"Our Dad has been at Milford Manor for almost 4 years and he is so settled and contented, thanks to the incredible team who care for him.…" Read all 15 reviews
Milford Manor is a specialist dementia care home for up to 30 people, set in a delightful location just a short walk from the River Bourne. Widely recognised for its innovative approach to dementia and draws on the work of specialist mental health… Read more about Milford Manor
Submitted via Postal Card • Report
Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre
Many thanks for reviewing your experience of Kimberly East, we appreciate your kind words and I will sure to let the team know. It is always empowering for the team to have feedback of such a positive nature. Thank you again.
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Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to complete a review of your experience of Little Manor Care Centre. It is very much appreciated.
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Reply from Jo McMahon, Operations Manager at Kimberly West Care Centre
Many thanks for taking the time to complete a review of your experience of Kimberly West. Your kind words will empower the team to continue to deliver the service which they do every day. We are so sorry for your loss but glad we could support you all in every way. Thank you. again.
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Reply from Jo McMahon, Operations Manager at Milford Manor
Thank you so much for your wonderful positive review of Milford Manor and the care your Father receives. The team will feel so empowered when they hear about your review, and I will be sure to let them know. They deliver such a wonderful service to all who live at Milford Manor.
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Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to complete this lovely review, we are so pleased that your friend is happy with the care and support provided. the team work very hard to ensure all are made comfortable happy and welcome inclusive of great support package whilst staying at Little Manor. I will be sure to let the team know.
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Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to leave such a positive review. It is always empowering for the team and Wessex Care as a whole to see such lovely words about the service, care and support provided.
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Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to review your experience of Little Manor, we would be more than happy to address your concerns at a meeting with yourself in regards to the issues raised in this review. We would welcome the opportunity to discuss your Mother's care and support whilst staying at Little Manor. Please contact Head office and we can arrange a meeting with you and provide information and our findings from the issues you have raised. Wessex Care is an open and transparent service and we would like to have an opportunity to meet with you as the care and support provided at Little Manor is always at a very high standard which we take a great deal of pride in.
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Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre
Many thanks for taking the time to complete a review we really value all feedback and we are pleased that the situation of your Mother moving into a nursing home has become a little easier. We are glad that your Mother settled and is enjoying the activities provided.
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Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for taking the time to leave such positive feedback of your experience we appreciate all feedback and I will be sure to let the team know.
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Reply from Jo McMahon, Operations Manager at Kimberly West Care Centre
Many thanks for your positive feedback, we are so glad your Mum had a wonderful birthday! It was our pleasure to make her birthday with you all so special.
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Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre
Many thanks for your feedback, we value all feedback and welcome all levels of this. in regards to the bed sheets they would have been changed more often we have a wonderful laundry and domestic team in all the homes. I am surprised to hear Mum felt the food was cold I will take this forward and discuss with the kitchen team so we appreciate you letting us know. However we are so glad that the care provided was excellent.
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Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre
Many thanks for your positive review and I am so glad that the issues around your Mothers likes and dislikes was dealt with quickly and efficiently.
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Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Many thanks for such a wonderful review. I will be sure to let the team know.
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Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre
Many thanks for taking the time to send a review of your experience of Kimberly East and Wessex Care, I will be sure to let the team know. It really empowers the team to hear and receive such positive feedback.
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Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you so much for your review it is lovely to hear such positive feedback of your stay. We really appreciate you taking the time to complete a review of your experience.
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Submitted via Postal Card • Report
Reply from Jo McMahon, Operations Manager at Little Manor Care Centre
Thank you so much for your kind and heartfelt review and taking the time to complete this during your stay. We wish you well on your continued recovery. I will be sure to pass on to the team.
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Submitted via Postal Card • Report
Reply from Jo McMahon, Service Manager at Little Manor Care Centre
Thank you so much for taking the time to leave such a positive review of your time at Little Manor we are so happy to have supported your recovery and that you are doing so well. We wish you well for the future. I will be sure to let the team know of your review as it is always great for the team to hear!
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Submitted via Postal Card • Report
Reply from Jo McMahon, Service Manager at Little Manor Care Centre
Thank you so much for taking the time to leave such a positive review of your experience and time at Little Manor. We wish you well.
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Submitted via Website • Report
Reply from Jo McMahon, Operation Manager at Kimberly East Care Centre
Thank you so much for your kind words and wonderful review of your experience of Kimberly East. I will be sure to feedback your kind words to the team as they all work so hard. We are all so happy that your Father was so happy at Kimberly East for his final days, sending our condolences to you all.
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Reply from Jo McMahon, Operations Manager at Kimberly West Care Centre
Thank you so much for your wonderful words, feedback and review of the fabulous team at Kimberly West they will appreciate your positivity and I will ensure they all receive the feedback. Many thanks again.
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