Care Homes Owned by Wessex Care Ltd in Wiltshire

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Wessex Care Ltd in Wiltshire

Only the locations & reviews in Wiltshire for Wessex Care Ltd are showing below.

View the details of all 5 locations (with 151 reviews) owned by Wessex Care Ltd

Wessex Care Ltd Locations in Wiltshire (5)

 

5 Care Homes owned by Wessex Care Ltd in Wiltshire

Sort by:
Kimberly West Care Centre

27 Tollgate Road, Salisbury SP1 2JA 

10 37 reviews
"The staff here have always been friendly, caring and happy! The care my mum has received has been outstanding and all…"   Read all 37 reviews
Location Type Care Home

Situated near the centre of Salisbury, the Kimberly West Care Centre provides comfort, practicality and safety for up to 27 residents. Not just a care home, Kimberly West offers a range of specialist in-house and outreach services, accessible 24/7,… Read more about Kimberly West Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 54 Rooms from £1,225 / week
Kimberly East Care Centre

27 Tollgate Road, Salisbury SP1 2JA 

9.6 36 reviews
"My mother suffered from Alzheimer's and spent her last 11 months in Kimberly East. From day 1 the staff were excellent & dealt with my…"   Read all 36 reviews
Location Type Care Home

Kimberly East Care Centre is a twenty-seven capacity accommodation that is well staffed, resourced and equipped for delivering a versatile service. Residents receive attention and personalised care plans from qualified professionals, as well as having… Read more about Kimberly East Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Mental Health
  • Sensory Impairment
  • 54 Rooms from £1,225 / week
Little Manor Care Centre

Manor Farm Road, Salisbury SP1 2RS 

9.6 52 reviews
"Fabulous reception from staff & nothing was too much trouble, always a friendly staff available for any questions & my friend advised she…"   Read all 52 reviews
Location Type Care Home

Little Manor Care Centre was rebuilt on the original site of Little Manor care home and reopened in November 2020. The care centre has state-of-the-art facilities which include an integral health spa complete with physiotherapy area and therapy area,… Read more about Little Manor Care Centre

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 30 Rooms
Holmwood

30 Fowlers Road, Salisbury SP1 2QU 

8.8 11 reviews
"Whenever I have visited Holmwood I have been warmly welcomed by all staff. The atmosphere is friendly and happy. Staff are always…"   Read all 11 reviews
Location Type Care Home

Holmwood is a small, comfortable home for people who enjoy a fair degree of independence, but who welcome having expert help available should the need arise. Holmwood is close to Salisbury city centre and within walking distance of everyday facilities. The… Read more about Holmwood

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 21 Rooms from £925 / week
Milford Manor

Milford Manor Gardens, Salisbury SP1 2RN 

8.8 15 reviews
"Our Dad has been at Milford Manor for almost 4 years and he is so settled and contented, thanks to the incredible team who care for him.…"   Read all 15 reviews
Location Type Care Home

Milford Manor is a specialist dementia care home for up to 30 people, set in a delightful location just a short walk from the River Bourne. Widely recognised for its innovative approach to dementia and draws on the work of specialist mental health… Read more about Milford Manor

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 30 Rooms from £1,425 / week

Wessex Care Ltd Reviews in Wiltshire (151)

9.4
Wessex Care Ltd has a Group Review Score of 9.4 (9.372) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Wessex Care Ltd must have a Review Score.

Overall Experience

  • 12
  • 6
  • 2
  • 0
  • 0

Date Published

151
52
73
90
61
Review of

Little Manor Care Centre

from J H (Resident) assisted by family/friend published on 17 April 2025
Overall Experience  Overall Experience 3.0 out of 5

cleanliness + hygiene poor
huge portions of food - a lot of waste
some staff good and caring, others rough and uncaring

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you for your feedback, and I am sorry you feel this way. I am more than happy to arrange a meeting to discuss your comments further. We value all feedback and would really take on board how you feel and any areas we need to address and learn from. The team at Little Manor work very hard and are very caring to all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Kimberly East Care Centre

from S P (Resident) published on 17 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything & the staff & management.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Thank you so much for you kind words and positive feedback, I will be sure to let the team know.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from R S (Respite Resident) assisted by family/friend published on 17 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall my rehab at Little Manor was excellent. Staff were friendly and very caring. On discharge even though I was sound of mind, I was rushed in my decision of care to come home. My children's worries were not taken into consideration and at 92 years old + being fraile I wasn't thinking straight.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you so much for your review and I will be sure to feedback your comments to all teams involved in your discharge. We wish you well for the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from D C (Resident) published on 17 April 2025
Overall Experience  Overall Experience 4.0 out of 5

I found it was all satisfactory.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you for taking the time to leave your review. It is appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Kimberly East Care Centre

from A M (Son of Resident) published on 2 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother suffered from Alzheimer's and spent her last 11 months in Kimberly East. From day 1 the staff were excellent & dealt with my mother with care, compassion & sometimes humour. Our family were very satisfied with the care my mum received.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for reviewing your experience of Kimberly East, we appreciate your kind words and I will sure to let the team know. It is always empowering for the team to have feedback of such a positive nature. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from Janet M (Respite Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Comfortable, clean, very good and helpful members of staff.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to complete a review of your experience of Little Manor Care Centre. It is very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Kimberly West Care Centre

from Clare B (Daughter of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff here have always been friendly, caring and happy! The care my mum has received has been outstanding and all requests/communications have been acted upon speedily.
I especially want to thank you in how you handled the news and follow-up when Mum died last week. You were sensitive and kind
and I really felt like not only mum, but myself, was well looked after by you all.
I would highly recommend this nursing home and feel lucky that my mum got to spend her final months in your care.

Reply from Jo McMahon, Operations Manager at Kimberly West Care Centre

Many thanks for taking the time to complete a review of your experience of Kimberly West. Your kind words will empower the team to continue to deliver the service which they do every day. We are so sorry for your loss but glad we could support you all in every way. Thank you. again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Milford Manor

from Caroline D (Daughter of Resident) published on 25 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Our Dad has been at Milford Manor for almost 4 years and he is so settled and contented, thanks to the incredible team who care for him. As the eldest of his three daughters who all adore him, we have also felt very cared for and supported by the Milford Manor team throughout the whole transition of
him moving there, after a long spell in hospital and brain injury rehabilitation. We're reassured every time we see him as it's clear that he's really well looked after, even down to the team's understanding of his foibles and personality.
You are all very special and SO appreciated.

Reply from Jo McMahon, Operations Manager at Milford Manor

Thank you so much for your wonderful positive review of Milford Manor and the care your Father receives. The team will feel so empowered when they hear about your review, and I will be sure to let them know. They deliver such a wonderful service to all who live at Milford Manor.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from Ira S (Friend of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Fabulous reception from staff & nothing was too much trouble, always a friendly staff available for any questions & my friend advised she doesn't know what she would have done without there full support & rehab therapy to enable her to go back home, which was her main goal. The place is so well kept
& clean, this is how all care should be delivered, amazing!

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to complete this lovely review, we are so pleased that your friend is happy with the care and support provided. the team work very hard to ensure all are made comfortable happy and welcome inclusive of great support package whilst staying at Little Manor. I will be sure to let the team know.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from Kevin C (Respite Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I had a lots of help from all the staff here the stay here was lovely an thank you so much for all the care & support an all the physio staff was very kind & supportive many thanks to every one.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave such a positive review. It is always empowering for the team and Wessex Care as a whole to see such lovely words about the service, care and support provided.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from A W (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 3.0 out of 5

My mother enjoyed her time at Little Manor Care Home and all staff are friendly. Other then OT's and physio's who contacted me with updates on my mothers health I had no weekly updates on how she was progressing. She also ended up with very bad bed sores and became incontinent during her stay here.
With the right care I would have through she would have not had these sores. Sadly she is still incontinent too which could have been avoided.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to review your experience of Little Manor, we would be more than happy to address your concerns at a meeting with yourself in regards to the issues raised in this review. We would welcome the opportunity to discuss your Mother's care and support whilst staying at Little Manor. Please contact Head office and we can arrange a meeting with you and provide information and our findings from the issues you have raised. Wessex Care is an open and transparent service and we would like to have an opportunity to meet with you as the care and support provided at Little Manor is always at a very high standard which we take a great deal of pride in.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Kimberly East Care Centre

from C C (Son of Resident) published on 12 March 2025
Overall Experience  Overall Experience 4.0 out of 5

For something I was not prepared for, initlaly I found everything depressing and daunting. My mum has now been up there for other a year now and the experience is easier slightly. The staff are very polite which helps. I have limited my visits to mainly 1 weekly visits instead of every other day which
again helps to deal with the satcetation. I did enjoy the summer party in the garden. Hopefully I will be present when the birds of prey are next booked.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for taking the time to complete a review we really value all feedback and we are pleased that the situation of your Mother moving into a nursing home has become a little easier. We are glad that your Mother settled and is enjoying the activities provided.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from Mary P (Friend of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

On several visits to my dear friend, I've been so impressed and happy with everything about Little Manor: it's beautiful, the care, staff, warmth, decor and cleanliness. No one seemed rushed and we were always welcome with a smile. I have always worked in care homes and quite honestly this is the best.
My aunt was also with you in 2023 and we had the same experience. I would highly recommend. Thank you all.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for taking the time to leave such positive feedback of your experience we appreciate all feedback and I will be sure to let the team know.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Kimberly West Care Centre

from R F (Daughter of Resident) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff have been really amazing. Mum has been well looked after. We had a lovely tea party for Mum's 93rd birthday and they did all the food for us. She loved having the family there.

Reply from Jo McMahon, Operations Manager at Kimberly West Care Centre

Many thanks for your positive feedback, we are so glad your Mum had a wonderful birthday! It was our pleasure to make her birthday with you all so special.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Kimberly East Care Centre

from T W (Son of Resident) published on 28 February 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall the care my Mother received was excellent allowing her to recuperate and get better so she could go home.
However, the main concern she had and I also raised to the team was that her food was served cold, although on a hot plate.
Considering the cost of the stay she felt that it should be
at least hot as this constantly worried her. Bedsheets only change once in three weeks - her statement - I hope that this issue is resolved for future residents.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for your feedback, we value all feedback and welcome all levels of this. in regards to the bed sheets they would have been changed more often we have a wonderful laundry and domestic team in all the homes. I am surprised to hear Mum felt the food was cold I will take this forward and discuss with the kitchen team so we appreciate you letting us know. However we are so glad that the care provided was excellent.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Kimberly East Care Centre

from P K (Son of Resident) published on 25 February 2025
Overall Experience  Overall Experience 4.0 out of 5

Visited Mum today, she seemed quite good today; had her hair done and was making cakes earlier. The staff were all very good and were very busy.
One issue was with her lunch, she was given pasta with her mince. She doesn't like pasta and after previously speaking with a particular staff member a list
of foods that she prefers was given.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for your positive review and I am so glad that the issues around your Mothers likes and dislikes was dealt with quickly and efficiently.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from Pamela R (Respite Resident) published on 13 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Everything was perfect and I was treated like royalty.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Many thanks for such a wonderful review. I will be sure to let the team know.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Kimberly East Care Centre

from S R (Resident) assisted by family/friend published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Since I moved here in April 2024, I have been completely satisfied with my care. The staff are wonderful - kind and caring and always treat me with the utmost respect and dignity. I cannot recommend Kimberly East highly enough.

Reply from Jo McMahon, Operations Manager at Kimberly East Care Centre

Many thanks for taking the time to send a review of your experience of Kimberly East and Wessex Care, I will be sure to let the team know. It really empowers the team to hear and receive such positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from G C (Resident) published on 30 January 2025
Overall Experience  Overall Experience 5.0 out of 5

All staff did their very best to accommodate my wishes. They were easy to relate to each time I was visited by them.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you so much for your review it is lovely to hear such positive feedback of your stay. We really appreciate you taking the time to complete a review of your experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Little Manor Care Centre

from C B (Resident) published on 30 January 2025
Overall Experience  Overall Experience 4.0 out of 5

I have been in the Little Manor Care Centre for 25 days and have received nothing but courtesy and care from all the staff. I know that their job is not always easy and I have tried to be patient when times have been difficult for them. I wish to say thank you for the care I have been given.

Reply from Jo McMahon, Operations Manager at Little Manor Care Centre

Thank you so much for your kind and heartfelt review and taking the time to complete this during your stay. We wish you well on your continued recovery. I will be sure to pass on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (2)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading