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Care Homes Owned by Coate Water Care Co Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coate Water Care Co Ltd
Winner of the NCHA's Member of the year for 2019.

Coate Water Care Company Ltd is a family-run care group consisting of 9 highly-rated Care & Nursing homes across 5 counties.
Gloucestershire, Hampshire, Warwickshire, Worcestershire and Wiltshire/Swindon.

Coate Water Care are passionate about providing the personalised care people need, from Residential, Respite and Nursing Care to specialist Dementia, Day or Convalescent care from their fully trained care team.

The luxury care environments that they create put the needs of the service users first while still managing to offer luxurious hotel standard décor and amenities, from salons to cinemas, coffee shops to family quiet areas, all while keeping that homely living feel.

All services keep strong links with healthcare experts and the local council, without forgetting their mission to achieve pleasant living atmospheres and a dignified lifestyle for all involved.

Coate Water Care Co Ltd Locations (9)

 

9 Care Homes owned by Coate Water Care Co Ltd

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Downs View Care Centre

Badbury, Chiseldon, Swindon SN4 0EU 

9.8 60 reviews
"I struggled with my father going into care home, for many reasons. The Manager and staff have been absolutely amazing, not only with the…"   Read all 60 reviews
Location Type Care Home

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia. The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite. There is… Read more about Downs View Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 51 Rooms from £1,000 / week
Mockley Manor

Forde Hall Lane, Ullenhall, Henley-in-Arden B95 5PS 

9.8 55 reviews
"I can not praise Mockley Manor enough for the way they have supported my father over recent weeks. He was discharged from hospital for a…"   Read all 55 reviews
Location Type Care Home

Mockley Manor has recently received a £4 Million investment and renovation project by owners Coate Water Care Co Ltd. The project has seen the addition of many new features and given the home a very homely yet extremely luxurious feel. Mockley… Read more about Mockley Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 63 Rooms from £1,000 / week
Chapel House Care & Nursing Home

Horton Road, Gloucester GL1 3EY 

9.8 45 reviews
"My father was admitted into the care of Chapel House Care & Nursing Home on the 1st August 2024. From the first day, the atmosphere was…"   Read all 45 reviews
Location Type Care Home

New purpose-built wing added to existing Grade 11 listed Chapel, which has also been completely refurbished to extremely high standards. All large bedrooms with flat-screen smart TV, and en-suite shower rooms, for Residential, Dementia and Nursing… Read more about Chapel House Care & Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 41 Rooms from £1,000 / week
Ashbury Lodge

261 Marlborough Road, Swindon SN3 1NW 

9.7 62 reviews
"My mum was in Ashbury Lodge for three years until she passed away. Their care was excellent. She was always clean and never had any…"   Read all 62 reviews
Location Type Care Home

Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents. Long term residents are invited to personalize their room, which includes bringing in favorite or treasured items. Both floors cater for those… Read more about Ashbury Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 44 Rooms from £1,000 / week
Woodstock Nursing Home

35 North Upton Lane, Barnwood, Gloucester GL4 3TD 

9.7 32 reviews
"My young husband received palliative, end-of-life care at the home and passed away at the setting. The care that he received was brilliant.…"   Read all 32 reviews
Location Type Care Home

Woodstock Nursing Home specialises in residential, dementia, nursing and day care and is set on the outskirts of Gloucester. The home provides a relaxed and warm atmosphere with a team of dedicated and trained staff. Care is provided in a friendly… Read more about Woodstock Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 28 Rooms from £1,000 / week
Church View Care Home

Rainer Close, Stratton St Margaret, Swindon SN3 4YA 

9.6 43 reviews
"We are really happy with the excellent care given to Dad. He went into Church View for respite but has since decided to stay, as he's happy…"   Read all 43 reviews
Location Type Care Home

Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The… Read more about Church View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 43 Rooms from £1,000 / week
Avebury House

11 Canal Way, Devizes SN10 2UB 

9.4 41 reviews
"After making a difficult decision to place my mum into care, I couldn't be happier with our home of choice. The staff at Avebury house are…"   Read all 41 reviews
Location Type Care Home

Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents. Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental health issues and those aged 65+. Staff create… Read more about Avebury House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 41 Rooms from £1,000 / week
Westley Court

Austcliffe Lane, Cookley, Kidderminster DY10 3RT 

9.3 41 reviews
"I have been very satisfied with the care of my husband. The staff have been friendly and very helpful. He has been treated with kindness…"   Read all 41 reviews
Location Type Care Home

Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment. Residents are supported in pursuing an active lifestyle, with the home having… Read more about Westley Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 33 Rooms from £1,145 / week
Arbory Residential Home

Andover Down, London Road, Andover SP11 6LR 

9.1 40 reviews
"I have always found the staff to be helpful and friendly when visiting my aunt and the managers are always at hand for any concerns I may…"   Read all 40 reviews
Location Type Care Home

Arbory Residential Home is dedicated to providing residents with the highest quality of life possible within an active, stimulating environment. All of those living at the Arbory has dementia and it is the team's expertise in managing this need,… Read more about Arbory Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Substance Misuse
  • 60 Rooms from £1,000 / week

Coate Water Care Co Ltd Reviews (419)

9.6
Coate Water Care Co Ltd has a Group Review Score of 9.6 (9.588) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

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Review of

Downs View Care Centre

from S M (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are all fantastic. Cannot fault the home and staff. Clean bright and friendly.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your review, will pass on to staff who will appreciate positive feedback.


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Review of

Downs View Care Centre

from K R (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I struggled with my father going into care home, for many reasons. The Manager and staff have been absolutely amazing, not only with the support they have given my father but myself and my family. They are so friendly and approachable, always answering my questions and if they can't they come back to
me asap. They always give me a update on my father, I'm well informed with his health and medication. My father's room is always clean and tidy. I love the personal touches from activities to celebrations, going the extra mile to provide my father with his favourite drinks, or making sure he's watching his favourite programme. The garden and outside area are well kept and a lovely area to spend quality time with my father. The most important thing for me is that I'm happy knowing my father is well looked after, and I can visit when ever we please. Friends have also commented how well my father is cared for and how welcoming all the staff are.
Thank you Downs View.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your lovely review. The staff will appreciate your lovely feedback.


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Review of

Westley Court

from S W (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has only been at the carehome for a couple of months, but in that time he has been well cared for by all the carers.The staff are all lovely! The only thing is they could do with more entertainment/activities.

Reply from Westley Court Manager, Home Manager at Westley Court

A huge thanks for taking the time to complete this review. We are really excited that we will have two activities coordinators joining us, one in March and one in April. I will ensure to pass on these comments to the staff.


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Review of

Avebury House

from L R (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After making a difficult decision to place my mum into care, I couldn't be happier with our home of choice. The staff at Avebury house are compassionate and caring and always answer any queries i have. The manager is prompt at responding to me and always available to talk to. I have had a lovely experience
considering the decision was so very difficult and most of all mum is extremely happy and thriving. Would recommend Avebury house to anybody.

Reply from Geraldine Smith, Director at Avebury House

Thank you for your heartfelt review, it is always motivating and encouraging for our staff to receive such positive feedback. Thank you


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Review of

Ashbury Lodge

from C B (Son of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Ashbury Lodge for three years until she passed away. Their care was excellent. She was always clean and never had any pressure areas. They were with her when she died, and I had the sense they really cared about her.

Reply from Natasha Dreyer, Marketing Manager at Ashbury Lodge

Thank you very much for this lovely review. It was an honour and a pleasure to look after your Mum.


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Review of

Church View Care Home

from A M (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad was resident at Church View this is a home for Dementia and Alzheimer's, yet the staff take offence to a 91 year old man swearing, name calling, and outbursts. Hold family accountable for his actions and us apologising constantly saying this so out of character of my dad. On occasions certain
staff being rude to family saying things like tell him to stop name calling and one member of staff saying do you think its nice the way your dad treats us. My reply was sorry but you should not be a Dementia carer with that attitude. To me they are not trained enough in dealing with elderly with Dementia, no compassion whatsoever. Staff need to be trained properly if working in this type of home, Dad had fall, split his head open. safety mat didn't go off, why? Paramedics tended to Dad and told staff to call community nurse to glue the gash. That didn't happen, dad was removed from the home, for his safety. Has now passed away two days ago. He will be buried with a black eye and a bad gash on forehead.

Reply from Natasha Dreyer, Marketing Manager at Church View Care Home

We understand that this was a very difficult time for you and your family and we are very sorry that your loved one had to leave our care at Church View as we were no longer able to meet his needs. Our staff are well trained in dealing with dementia and the elderly however, our staff are not trained with regards to challenging behaviour. This was recognised by the crisis team who felt that your Father would be more suitably treated / assessed in a specialist environment.


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Review of

Downs View Care Centre

from N B (Friend of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit the resident weekly. The staff are very friendly and helpful. The care home is clean and tidy. When we have attended the various social activities and functions we have always found they are well organised, and the food and drink is good. The security is good.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for the review we always welcome feedback.


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Review of

Downs View Care Centre

from A V (Niece of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff really friendly. Residents seem happy.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for taking the time to review the home. Feedback is important to us.


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Review of

Downs View Care Centre

from M M (Brother of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents seem well cared for an happy. The meals are very good. Very friendly staff.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your kind review. The staff will enjoy being told about this and appreciate your feedback.


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Review of

Church View Care Home

from S B (Son of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really happy with the excellent care given to Dad. He went into Church View for respite but has since decided to stay, as he's happy there.
His health has improved significantly and the staff are excellent, all very caring, with the management always ready to discuss any questions we have about
Dad's care, which is very reassuring.

Reply from Natasha Dreyer, Marketing Manager at Church View Care Home

Thank you very much for your lovely review! Our Team really appreciates that you have ten the time to review our lovely Home.


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Review of

Westley Court

from Sharon B (Relative of Resident) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Security needs - management attention - no staff around, at least 4/5 mins looking - could not locate, could not find anyone to hand over to relative. Could easily have been wandering around building. Relative wanting meds - tired. Would not of course wander! So have some system if reception staff are
not around or carers. Staff did not know how to let me out.

Reply from Rachel Price, Home Manager at Westley Court

Good afternoon, thank you for your review. It would appear that at the time you visited, staff were busy tending to resident's needs. I'm reassured that your relative is able to contact staff as and when needed, so whilst you couldn't locate anyone in that moment our internal call bell would have alerted staff that she required support. Our reception isn't manned 24/7 so on occasion visitors will need to wait for staff to let them out and this is to ensure the safety of our residents. Apologies for any inconvenience.


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Review of

Downs View Care Centre

from S A (Son of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the running of the care home. Food is excellent if not too much for mum. Staff running activities are amazing and fun for most residents. Very happy with everything they do here.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for taking the time to review us, will pass this onto the staff.


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Review of

Arbory Residential Home

from S L (Niece of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff to be helpful and friendly when visiting my aunt and the managers are always at hand for any concerns I may have. My aunt is always well-dressed and looks well cared for. Thank you for the hard work that you all do!

Reply from Geraldine Smith, Director at Arbory Residential Home

Thank you for your kind review, I will pass your comments to the Arbory staff.


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Review of

Mockley Manor

from H H (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise Mockley Manor enough for the way they have supported my father over recent weeks. He was discharged from hospital for a period of assessment to evaluate his care needs. During these weeks the care and encouragement he received from staff has been outstanding. The other important factor
has been the excellent communication from the manager and receptionist.
He was then assessed as needing permanent care. We were delighted when Mockley Manor said that a bed was available and this was quickly and efficiently agreed upon.
In the past few weeks he has regained his mobility, become much more positive in his mood and has made friends. He keeps on saying how everyone is so smiley. He also says "I can't believe how well things have worked out". Neither can we, so thanks to the whole team at Mockley Manor.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words, I'm so pleased that Dad has settled in well and become part of our family.


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Review of

Downs View Care Centre

from Rachael J (Wife of Resident) published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Downs View is a lovely home where residents and visitors are treated so well and warmly. As a family we are so happy that my husband is here it is like home from home.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your continued support and appreciation of the service we provide.


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Review of

Chapel House Care & Nursing Home

from Niki P (Daughter of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Not updated with staff changes and turnover seems to have been high in last few months, also admin and management change which I was unaware off.
General care is good, dad seems comfortable, sometimes small things seem to be missed but that maybe down to dad being awkward on occasions.

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Review of

Chapel House Care & Nursing Home

from Jackie R (Daughter of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted into the care of Chapel House Care & Nursing Home on the 1st August 2024. From the first day, the atmosphere was warm and homely which gave you a feeling of safety. My father was given 24/7 care by people who genuinely loved what they were doing. Nothing was too much trouble and
dad never lacked for company. It put the family at ease to know that he was being so well cared for. You couldn't single any one person out as they all worked as a team. The home was cleaned everyday, the laundry usually came back within the day and the variety and quality of meals were first rate. The medical team were always around if you needed to discuss anything or were concerned. Everyone in the home, including the office team worked together to make dads stay as enjoyable as could be expected. Sadly, dad passed away three weeks ago and the care and dignity shown to him can never be repaid by the family. The team were totally respectful and caring to him and to his family. I cannot praise them enough.

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Review of

Chapel House Care & Nursing Home

from I D (Wife of Resident) published on 7 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is in your care home. Usually, we are very pleased with the care provided but recently it has not been that way. I quite often put him on the toilet as it can take up to half an hour before anyone comes to his call button. The meals are satisfying but often does not look very nice as the
food is all the same colour and pushed upon each other and does not smell very nice. I cut food up for him when I am there, as no one offers to cut it up. He also does not get showered as often as I feel he should be, once a week for him is not really acceptable. It could be they are taking on new staff and training them. It is only this past few months it has been like this, but there is three staff that are excellent in their work. It is very clean and the laundry is very well
done.

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Review of

Downs View Care Centre

from L D (Friend of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my friend receives is remarkable at Downs View. The staff are attentive and you can see the care they have for the residents. The overall calm and peaceful environment really helps create a warm place to live. I would highly recommend Downs View to potential residents.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you so much for such a lovely review. The DV team are very happy with your positive feedback, thank you!


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Review of

Westley Court

from Jackie L (Wife of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with the care of my husband. The staff have been friendly and very helpful. He has been treated with kindness and respect at all times and helped with anything he needs to do.

Reply from Rachel Price, Home Manager at Westley Court

Huge thanks for these kind comments Jackie, I will ensure these are passed on to the team - Rachel


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Awards / Recognitions (0)

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Frequently Asked Questions about Coate Water Care Co Ltd

How many Care Homes does Coate Water Care Co Ltd own?

Coate Water Care Co Ltd own 9 Care Homes.

Which Coate Water Care Co Ltd Care Homes have the highest review score?

Downs View Care Centre, Mockley Manor & Chapel House Care & Nursing Home have the highest review score.
Coate Water Care Co Ltd in Gloucestershire Coate Water Care Co Ltd in Hampshire Coate Water Care Co Ltd in Warwickshire Coate Water Care Co Ltd in Wiltshire Coate Water Care Co Ltd in Worcestershire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coate Water Care Co Ltd to verify any information. View our terms and conditions. Coate Water Care Co Ltd has a Platinum Service – more info.