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Care Homes Owned by Coate Water Care Co Ltd

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coate Water Care Co Ltd
Winner of the NCHA's Member of the year for 2019.

Coate Water Care Company Ltd is a family-run care group consisting of 9 highly-rated Care & Nursing homes across 5 counties.
Gloucestershire, Hampshire, Warwickshire, Worcestershire and Wiltshire/Swindon.

Coate Water Care are passionate about providing the personalised care people need, from Residential, Respite and Nursing Care to specialist Dementia, Day or Convalescent care from their fully trained care team.

The luxury care environments that they create put the needs of the service users first while still managing to offer luxurious hotel standard décor and amenities, from salons to cinemas, coffee shops to family quiet areas, all while keeping that homely living feel.

All services keep strong links with healthcare experts and the local council, without forgetting their mission to achieve pleasant living atmospheres and a dignified lifestyle for all involved.

Coate Water Care Co Ltd Locations (9)

 

9 Care Homes owned by Coate Water Care Co Ltd

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Mockley Manor

Forde Hall Lane, Ullenhall, Henley-in-Arden B95 5PS 

9.9 60 reviews
"My mother has been a resident for around 5 years. She has been well cared for and looked after in that time. The carers and all staff are…"   Read all 60 reviews
Location Type Care Home

Mockley Manor has recently received a £4 Million investment and renovation project by owners Coate Water Care Co Ltd. The project has seen the addition of many new features and given the home a very homely yet extremely luxurious feel. Mockley… Read more about Mockley Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 63 Rooms from £1,000 / week
Downs View Care Centre

Badbury, Chiseldon, Swindon SN4 0EU 

9.8 61 reviews
"The care home management and staff are amazing and so patient. My mum is blind and struggles to move around freely. She can be difficult…"   Read all 61 reviews
Location Type Care Home

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia. The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite. There is… Read more about Downs View Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 51 Rooms from £1,000 / week
Chapel House Care & Nursing Home

Horton Road, Gloucester GL1 3EY 

9.8 46 reviews
"One staff member and all the staff at Chapel House have been so welcoming of my sister who needed to move due to changing needs. The room…"   Read all 46 reviews
Location Type Care Home

New purpose-built wing added to existing Grade 11 listed Chapel, which has also been completely refurbished to extremely high standards. All large bedrooms with flat-screen smart TV, and en-suite shower rooms, for Residential, Dementia and Nursing… Read more about Chapel House Care & Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 41 Rooms from £1,000 / week
Ashbury Lodge

261 Marlborough Road, Swindon SN3 1NW 

9.7 63 reviews
"My father has recently become a permanent resident at Ashbury Lodge and we were made very welcome by the staff and management. The staff…"   Read all 63 reviews
Location Type Care Home

Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents. Long term residents are invited to personalize their room, which includes bringing in favorite or treasured items. Both floors cater for those… Read more about Ashbury Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 44 Rooms from £1,000 / week
Woodstock Nursing Home

35 North Upton Lane, Barnwood, Gloucester GL4 3TD 

9.7 33 reviews
"My young husband received palliative, end-of-life care at the home and passed away at the setting. The care that he received was brilliant.…"   Read all 33 reviews
Location Type Care Home

Woodstock Nursing Home specialises in residential, dementia, nursing and day care and is set on the outskirts of Gloucester. The home provides a relaxed and warm atmosphere with a team of dedicated and trained staff. Care is provided in a friendly… Read more about Woodstock Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 28 Rooms from £1,000 / week
Church View Care Home

Rainer Close, Stratton St Margaret, Swindon SN3 4YA 

9.6 43 reviews
"We are really happy with the excellent care given to Dad. He went into Church View for respite but has since decided to stay, as he's happy…"   Read all 43 reviews
Location Type Care Home

Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The… Read more about Church View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 43 Rooms from £1,000 / week
Westley Court

Austcliffe Lane, Cookley, Kidderminster DY10 3RT 

9.4 44 reviews
"I have risided here for over six months and although being recently widowed, I was made very welcome but given the space to greive. I now…"   Read all 44 reviews
Location Type Care Home

Westley Court is a 33 capacity Kidderminster care home, dedicated to personalised care packages and effective delivery within a homely and satisfying living environment. Residents are supported in pursuing an active lifestyle, with the home having… Read more about Westley Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 33 Rooms from £1,145 / week
Avebury House

11 Canal Way, Devizes SN10 2UB 

9.4 41 reviews
"After making a difficult decision to place my mum into care, I couldn't be happier with our home of choice. The staff at Avebury house are…"   Read all 41 reviews
Location Type Care Home

Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents. Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental health issues and those aged 65+. Staff create… Read more about Avebury House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 41 Rooms from £1,000 / week
Arbory Residential Home

Andover Down, London Road, Andover SP11 6LR 

9.1 40 reviews
"I have always found the staff to be helpful and friendly when visiting my aunt and the managers are always at hand for any concerns I may…"   Read all 40 reviews
Location Type Care Home

Arbory Residential Home is dedicated to providing residents with the highest quality of life possible within an active, stimulating environment. All of those living at the Arbory has dementia and it is the team's expertise in managing this need,… Read more about Arbory Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Substance Misuse
  • 60 Rooms from £1,000 / week

Coate Water Care Co Ltd Reviews (431)

9.6
Coate Water Care Co Ltd has a Group Review Score of 9.6 (9.606) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

Overall Experience

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Review of

Mockley Manor

from Jo K (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I never wanted my Mum to go into a Care Home but her Dementia was getting too difficult for us to manage at home. Mum became a resident at Mockley Manor over 2 years ago and we couldn't be happier with the care she is receiving. The Manager is always available to help us with any queries,
the Recetionist always assists my Dad when I'm unable to take him, the carers are just amazing and treat Mum like a member of their own family. I wish I could mention all the staff individually as each and everyone of them goes above and beyond. Mockley Manor is always clean, well maintained and it feels so welcoming whenever I visit. The staff not only look after my Mum but also look after us as a family and treat us with care and compassion. The home is full of love and laughter and I wouldn't want my Mum to be anywhere else other than Mockley Manor. Thank you for everything you do.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and continued support


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Review of

Mockley Manor

from Ros A (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to extend our gratitude to all of the staff at Mockley Manor for the great care and support my father is receiving. As a family, we find great reassurance in knowing that he is both happy and content, benefiting from the highest standards of care. I wholeheartedly recommend Mockley Manor
to other families seeking similar support.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for kind words, looking forward to seeing you at our quiz


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Review of

Mockley Manor

from B T (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for around 5 years. She has been well cared for and looked after in that time. The carers and all staff are kind and everyone is very welcoming to visitors. There is always a happy and welcoming atmosphere and fellow residents all look well cared for.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and continued support, im so pleased mum and yourself feel that mum is at home


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Review of

Mockley Manor

from T P (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents have been residents at Mockley Manor within the past year with very different needs, but they have each received very good care.
The home has high standards and is run very efficiently. The rooms and communal areas are pleasant, clean and well maintained. The care staff are hard
working, well trained and very respectful.
My mum arrived at Mockley Manor with very advanced dementia and she was provided with the right environment to ensure her final few months were very comfortable.
My Dad continues to feel secure and well cared for and speaks highly of the care staff and management team, who are very approachable, patient and professional and have many years of experience between them. I feel confident that he's in safe hands.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for all you kind words and support, i am proud of the team at Mockley and glad that you feel that both Mum and Dad are safe and well care for


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Review of

Downs View Care Centre

from J H (Daughter of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that the staff offer emotional support as well as personal support as my mother in law is blind and often suffers with her mental health. The home is kept clean and always smells amazing not like other residential homes. Great home cooked meals cater for all needs.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for submitting your review; your feedback is important to us.


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Review of

Downs View Care Centre

from A H (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home management and staff are amazing and so patient. My mum is blind and struggles to move around freely. She can be difficult and does not want to be in a care home. The staff always treat my mum with dignity and loving care. If any adjustments are required, management are always supportive
and quick to implement. Downs View is a very special place.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your kind review, the staff will appreciate the feedback


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Review of

Westley Court

from G E (Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have risided here for over six months and although being recently widowed, I was made very welcome but given the space to greive.
I now feel part of a happy group of people, both service users and care providers.

Reply from Natasha Dreyer, People Director at Westley Court

Thank you so much for your lovely review, we really appreciate the time that you have taken and we love having you as part of our family at Westley Court!


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Review of

Mockley Manor

from R W (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to the staff at Mockley Manor for looking after my father so well. Everyone was first class and outstanding, resulting in his stay with you being as recommending Mockley Manor to anyone. Many many thanks.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words, our thoughts are with you at such a difficult time.


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Review of

Westley Court

from A H (Grandson of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan's stay was breif, but in this short time she was well cared for. The bedroom she was in was calm, peaceful & extremely clean. Staff were positive, attentive & happy. Thank you.

Reply from Rachel Price, Home Manager at Westley Court

Thanks for talking the time to leave us a review. As you say the stay was only short but I'm really glad that staff made such a positive impact. I will feed this back to the team. Thank you.


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Review of

Westley Court

from C L (Daughter of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant service and amazing staff. My dad is looked after so well and seems happy to be here in the situation he is in. He is always clean & tidy and has everything he needs.

Reply from Rachel Price, Home Manager at Westley Court

Huge thanks for leaving such a wonderful review, I will pass these lovely comments onto all of the team.


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Review of

Woodstock Nursing Home

from A H (Sister of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister been there few months and I found there is no hand gel in dispensers or bathroom , or tissues on tables for residents the residents eat before cleaning hands n never yet seen staff clean their hands between residents , I find this the only problems as staff are caring food looks lovely n warm
with lovely garden but hygiene issue needs to be looked into I have spoken to staff but the manager is not there weekends when we visit

Reply from Kirsty Jones, Home Manager at Woodstock Nursing Home

Thank you for your kind comments about our caring staff, food quality and garden which the residents are looking forward to using more now that the weather is improving. Caring for loved ones is absolutely what we are here for and enjoy so much. Thank you for your observations of the mealtime experience, we have taken these onboard and will continue to monitor the situation, unfortunately we cannot leave tissues out permanently due to our residents vulnerabilities, wet wipes are available on the lunch trolley. If you would like to meet with me again please do not hesitate to call in Monday to Friday as I personally do 5 days/week. I can however be contacted on the telephone between 9am and 5pm on both Saturday and Sunday. I look forward to seeing you again soon.


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Review of

Chapel House Care & Nursing Home

from L C (Sister of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One staff member and all the staff at Chapel House have been so welcoming of my sister who needed to move due to changing needs.
The room is delightful. The food is wonderful and appetising. I haven't yet seen a member of staff not smiling.
My sister settled in almost immediately. We are hoping
a plan to get my sister more mobile will prove successful.

Reply from Natasha Dreyer, Marketing Manager at Chapel House Care & Nursing Home

Thank you so much for this lovely review, we appreciate the feedback and we love having your Sister with us!


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Review of

Ashbury Lodge

from T S (Daughter of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently become a permanent resident at Ashbury Lodge and we were made very welcome by the staff and management. The staff are extremely caring and compassionate and work very hard to support each resident. My father is well cared for in a safe homely environment.

Reply from lisa Guy, Home Manager at Ashbury Lodge

Thank you for the review, it is a pleasure caring for your dad at Ashbury Lodge.


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Review of

Downs View Care Centre

from S M (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are all fantastic. Cannot fault the home and staff. Clean bright and friendly.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your review, will pass on to staff who will appreciate positive feedback.


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Review of

Downs View Care Centre

from K R (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I struggled with my father going into care home, for many reasons. The Manager and staff have been absolutely amazing, not only with the support they have given my father but myself and my family. They are so friendly and approachable, always answering my questions and if they can't they come back to
me asap. They always give me a update on my father, I'm well informed with his health and medication. My father's room is always clean and tidy. I love the personal touches from activities to celebrations, going the extra mile to provide my father with his favourite drinks, or making sure he's watching his favourite programme. The garden and outside area are well kept and a lovely area to spend quality time with my father. The most important thing for me is that I'm happy knowing my father is well looked after, and I can visit when ever we please. Friends have also commented how well my father is cared for and how welcoming all the staff are.
Thank you Downs View.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your lovely review. The staff will appreciate your lovely feedback.


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Review of

Westley Court

from S W (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has only been at the carehome for a couple of months, but in that time he has been well cared for by all the carers.The staff are all lovely! The only thing is they could do with more entertainment/activities.

Reply from Westley Court Manager, Home Manager at Westley Court

A huge thanks for taking the time to complete this review. We are really excited that we will have two activities coordinators joining us, one in March and one in April. I will ensure to pass on these comments to the staff.


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Review of

Avebury House

from L R (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After making a difficult decision to place my mum into care, I couldn't be happier with our home of choice. The staff at Avebury house are compassionate and caring and always answer any queries i have. The manager is prompt at responding to me and always available to talk to. I have had a lovely experience
considering the decision was so very difficult and most of all mum is extremely happy and thriving. Would recommend Avebury house to anybody.

Reply from Geraldine Smith, Director at Avebury House

Thank you for your heartfelt review, it is always motivating and encouraging for our staff to receive such positive feedback. Thank you


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Review of

Ashbury Lodge

from C B (Son of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Ashbury Lodge for three years until she passed away. Their care was excellent. She was always clean and never had any pressure areas. They were with her when she died, and I had the sense they really cared about her.

Reply from Natasha Dreyer, Marketing Manager at Ashbury Lodge

Thank you very much for this lovely review. It was an honour and a pleasure to look after your Mum.


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Review of

Church View Care Home

from A M (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad was resident at Church View this is a home for Dementia and Alzheimer's, yet the staff take offence to a 91 year old man swearing, name calling, and outbursts. Hold family accountable for his actions and us apologising constantly saying this so out of character of my dad. On occasions certain
staff being rude to family saying things like tell him to stop name calling and one member of staff saying do you think its nice the way your dad treats us. My reply was sorry but you should not be a Dementia carer with that attitude. To me they are not trained enough in dealing with elderly with Dementia, no compassion whatsoever. Staff need to be trained properly if working in this type of home, Dad had fall, split his head open. safety mat didn't go off, why? Paramedics tended to Dad and told staff to call community nurse to glue the gash. That didn't happen, dad was removed from the home, for his safety. Has now passed away two days ago. He will be buried with a black eye and a bad gash on forehead.

Reply from Natasha Dreyer, Marketing Manager at Church View Care Home

We understand that this was a very difficult time for you and your family and we are very sorry that your loved one had to leave our care at Church View as we were no longer able to meet his needs. Our staff are well trained in dealing with dementia and the elderly however, our staff are not trained with regards to challenging behaviour. This was recognised by the crisis team who felt that your Father would be more suitably treated / assessed in a specialist environment.


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Review of

Downs View Care Centre

from N B (Friend of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit the resident weekly. The staff are very friendly and helpful. The care home is clean and tidy. When we have attended the various social activities and functions we have always found they are well organised, and the food and drink is good. The security is good.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for the review we always welcome feedback.


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Awards / Recognitions (0)

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Frequently Asked Questions about Coate Water Care Co Ltd

How many Care Homes does Coate Water Care Co Ltd own?

Coate Water Care Co Ltd own 9 Care Homes.

Which Coate Water Care Co Ltd Care Homes have the highest review score?

Mockley Manor, Downs View Care Centre & Chapel House Care & Nursing Home have the highest review score.
Coate Water Care Co Ltd in Gloucestershire Coate Water Care Co Ltd in Hampshire Coate Water Care Co Ltd in Warwickshire Coate Water Care Co Ltd in Wiltshire Coate Water Care Co Ltd in Worcestershire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coate Water Care Co Ltd to verify any information. View our terms and conditions. Coate Water Care Co Ltd has a Platinum Service – more info.