1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Coate Water Care Co Ltd
  4. Locations Owned by Coate Water Care Co Ltd in Warwickshire

Care Home Owned by Coate Water Care Co Ltd in Warwickshire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Coate Water Care Co Ltd in Warwickshire

Only the locations & reviews in Warwickshire for Coate Water Care Co Ltd are showing below.

View the details of all 9 locations (with 431 reviews) owned by Coate Water Care Co Ltd

Coate Water Care Co Ltd Locations in Warwickshire (1)

 

1 Care Home owned by Coate Water Care Co Ltd in Warwickshire

Sort by:
View on Map
Mockley Manor

Forde Hall Lane, Ullenhall, Henley-in-Arden B95 5PS 

9.9 60 reviews
"My mother has been a resident for around 5 years. She has been well cared for and looked after in that time. The carers and all staff are…"   Read all 60 reviews
Location Type Care Home

Mockley Manor has recently received a £4 Million investment and renovation project by owners Coate Water Care Co Ltd. The project has seen the addition of many new features and given the home a very homely yet extremely luxurious feel. Mockley… Read more about Mockley Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 63 Rooms from £1,000 / week

Coate Water Care Co Ltd Reviews in Warwickshire (60)

9.6
Coate Water Care Co Ltd has a Group Review Score of 9.6 (9.606) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

Overall Experience

  • 20
  • 0
  • 0
  • 0
  • 0

Date Published

60
10
13
19
41
Review of

Mockley Manor

from Jo K (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I never wanted my Mum to go into a Care Home but her Dementia was getting too difficult for us to manage at home. Mum became a resident at Mockley Manor over 2 years ago and we couldn't be happier with the care she is receiving. The Manager is always available to help us with any queries,
the Recetionist always assists my Dad when I'm unable to take him, the carers are just amazing and treat Mum like a member of their own family. I wish I could mention all the staff individually as each and everyone of them goes above and beyond. Mockley Manor is always clean, well maintained and it feels so welcoming whenever I visit. The staff not only look after my Mum but also look after us as a family and treat us with care and compassion. The home is full of love and laughter and I wouldn't want my Mum to be anywhere else other than Mockley Manor. Thank you for everything you do.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and continued support


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Ros A (Daughter of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to extend our gratitude to all of the staff at Mockley Manor for the great care and support my father is receiving. As a family, we find great reassurance in knowing that he is both happy and content, benefiting from the highest standards of care. I wholeheartedly recommend Mockley Manor
to other families seeking similar support.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for kind words, looking forward to seeing you at our quiz


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from B T (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for around 5 years. She has been well cared for and looked after in that time. The carers and all staff are kind and everyone is very welcoming to visitors. There is always a happy and welcoming atmosphere and fellow residents all look well cared for.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and continued support, im so pleased mum and yourself feel that mum is at home


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from T P (Daughter of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents have been residents at Mockley Manor within the past year with very different needs, but they have each received very good care.
The home has high standards and is run very efficiently. The rooms and communal areas are pleasant, clean and well maintained. The care staff are hard
working, well trained and very respectful.
My mum arrived at Mockley Manor with very advanced dementia and she was provided with the right environment to ensure her final few months were very comfortable.
My Dad continues to feel secure and well cared for and speaks highly of the care staff and management team, who are very approachable, patient and professional and have many years of experience between them. I feel confident that he's in safe hands.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for all you kind words and support, i am proud of the team at Mockley and glad that you feel that both Mum and Dad are safe and well care for


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from R W (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to the staff at Mockley Manor for looking after my father so well. Everyone was first class and outstanding, resulting in his stay with you being as recommending Mockley Manor to anyone. Many many thanks.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words, our thoughts are with you at such a difficult time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from H H (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise Mockley Manor enough for the way they have supported my father over recent weeks. He was discharged from hospital for a period of assessment to evaluate his care needs. During these weeks the care and encouragement he received from staff has been outstanding. The other important factor
has been the excellent communication from the manager and receptionist.
He was then assessed as needing permanent care. We were delighted when Mockley Manor said that a bed was available and this was quickly and efficiently agreed upon.
In the past few weeks he has regained his mobility, become much more positive in his mood and has made friends. He keeps on saying how everyone is so smiley. He also says "I can't believe how well things have worked out". Neither can we, so thanks to the whole team at Mockley Manor.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words, I'm so pleased that Dad has settled in well and become part of our family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Sarah N (Sister of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so thankful that we were given the space and support to spend so much time with my sister in her final weeks at Mockley Manor. It was very much the next best thing to her being in her own home. Acknowledging my personal need for lots of information, there were times when I would have welcomed
a little more proactive contact with the nursing staff - for example explaining what the GP has prescribed and what drugs were for - but my questions were always answered once asked. I totally appreciate how many residents the staff have to look after but would have appreciated them observing my sister more so they could see what we were seeing e.g her cerebral agitation. Overall, I'm so grateful for the dignity and respect shown to my sister by everyone. My heartfelt thanks.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words at such a difficult time, our thoughts are with you all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Leigh D (Husband of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home manager and all of the staff we met were professional but very caring. The medical care was excellent.
Unfortunately my wife's stay was only 5 weeks but the staff went out of their way to make her stay as comfortable as possible.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, and so sorry for your loss.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Helen R (Daughter of Resident) published on 22 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Mockley Manor for several years.
She is extremely happy and well looked after in a friendly environment.
Every member of staff we meet are very friendly and welcoming which makes for a relaxing family atmosphere.
If there are any issues (of which we have had very
few over the years) they are dealt with very quickly.
My family and I are very happy with the care Mum has received over the years.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, I'm so pleased that Mum feels safe and well cared for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from M G (Friend of Resident) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother of a friend has relocated back from France. The Care Home Manager and her team have ensured that their new resident has settled in quickly. From the very 1st contact have been so supportive and helpful to family members and friends alike.
Communication has been excellent throughout, and every
staff member has played a part to ensure a smooth transition with minimal fuss and stress.
She is already thriving with the care and attention staff are providing.
Thank you very much.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and so happy that your friend has settled in well and that you all feel supported.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Sharon G (Daughter of Resident) published on 11 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Mockley Manor for short stay care. The home care manager, the carers and other staff were very supportive to both mum and myself throughout Mum's stay. The home was very clean and the staff went above and beyond making my mum's stay as comfortable as possible, any issues were dealt with
in a professional and caring manner.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, they are very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Jordan C (Grandson of Resident) published on 28 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The premises are clean and welcoming, with furnishings kept in a very good state of repair. The staff are kind and displayed a pleasant manner with my nan and grandad and showed me courtesy to me and to my partner.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words and welcome your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Adrian B (Son of Resident) published on 26 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last 15 months of her life at Mockley Manor and I was so impressed with how well the home is run, how clean it is, how comfortable and bright the rooms are and how friendly the staff are towards the residents. They cared for my mum so considerately, especially in her last few days when
she was on 'end of life' care. When my mum first needed to go into a nursing/care home, it was a daunting prospect as there were so many choices. But when she ended up in Mockley Manor, I knew I had made the right choice. I would heartily recommend them to anyone looking for the right nursing home for a loved one.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, our thoughts are with you at this time. Mum will be sadly missed by all who cared for her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Tracy W (Daughter of Resident) published on 19 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Mockley Manor care home since October 2023. Finding the right care home for someone you love is so important and I couldn’t recommend Mockley Manor enough. The care home is set in beautiful grounds with lots of wildlife. As soon as you step inside, there is always a lovely
warm welcome from reception. The first thing you notice is how well the care home is cared for, it is so clean and well-maintained. All of the staff that work here are friendly and they always manage to have a smile, many have been here for a long time and it feels like a big family. There are one or two shining stars, unfortunately you’re not allowed to name them, I hope they know who they are. The entertainment team make a real difference too. I spend a lot of time here assisting my dad so I can write all these words from the heart. I feel that all of the above is down to the fact that the management are outstanding and they should be very proud of what they have accomplished here.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words and for all your support with the home. Your words mean a lot to us as a home and your feedback will be given to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Julia C (Daughter of Resident) published on 17 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by my dad from his admission in June 2022 to his passing away in April 2023 was second to none. All the staff were caring, compassionate and approachable and it gave me, my brother, sister, grandson and extended family and friends great comfort to able to visit at any time. During
his time here we were kept involved in all aspects of his care and when he passed away we were given as much time as we needed to be with him. Many, many thanks for the care he was given by you all.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, our thoughts are with you and your family during a difficult time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from P S (Son of Resident) published on 14 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Mockley Manor Care Home for two and a half years. Throughout he was treated with dignity and love; the team there kept us well informed. They were happy to deal with all of our questions over that time, and there were many. They were especially helpful and considerate in
his last few days and allowed us the time and space to say goodbye properly.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words, he was a very special person.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Bill G (Son of Resident) published on 7 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has been a resident at Mockley Manor, I have been delighted with the care he receives. The staff are fantastic in the care they give and the genuine warmth and kindness that they show. I really can't fault anything at all, a wonderful place.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much, your comments are very comforting and reassuring, to know that the staff are supporting him well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Marian H (Daughter of Resident) published on 30 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear Mam passed away on Saturday the 3rd of June 2023.
She was at Mockley Manor for 10 weeks. Although she was on end-of-life care she loved it there until she deteriorated and no long was aware of her surroundings. I cannot stress enough how wonderful and compassionate all the staff were, they
deserve a medal. Thank you to all of them.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much, we were honoured to be given the opportunity to care for you mum, our thoughts are with you


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Sue F (Cousin of Resident) published on 9 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin was admitted to Mockley Manor in April 2020, and until her death in May 2023, the staff were caring and mindful of her wishes. She was well supported throughout her stay, with staff 'going the extra mile' to ensure she was comfortable and had what she required. Communication with the staff
(particularly the manager) was freely available, which was important as I live a considerable distance from Mockley Manor.

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you for your kind words; we are pleased the team were able to support your Aunt's needs and she was made to feel comfortable.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Mockley Manor

from Liz H (Daughter of Resident) published on 10 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother and also to our family was first-class. The staff were always friendly and always willing to help or take the time to listen. Nothing was ever too much trouble. Mockley Manor provided a safe, friendly and caring home to my mother and I will always be so thankful that we chose
this home.
Losing Mum was always going to be an awful time. Mockley and its staff gave us the chance to stay by Mum's side in her final hours, supporting us, caring for us and treating Mum with dignity and kindness. They made a very stressful time more bearable and me, my brother and my sister will always be grateful.
Thank you to all the staff. You genuinely care for your residents and it shows!

Reply from Rachael Crocker, Home Manager at Mockley Manor

Thank you so much for your kind words, I'm pleased that you were able to spend quality time with Mum during a difficult time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Coate Water Care Co Ltd in Gloucestershire Coate Water Care Co Ltd in Hampshire Coate Water Care Co Ltd in Warwickshire Coate Water Care Co Ltd in Wiltshire Coate Water Care Co Ltd in Worcestershire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coate Water Care Co Ltd to verify any information. View our terms and conditions. Coate Water Care Co Ltd has a Platinum Service – more info.