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Care Homes Owned by Coate Water Care Co Ltd in Wiltshire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coate Water Care Co Ltd in Wiltshire

Only the locations & reviews in Wiltshire for Coate Water Care Co Ltd are showing below.

View the details of all 9 locations (with 419 reviews) owned by Coate Water Care Co Ltd

Coate Water Care Co Ltd Locations in Wiltshire (4)

 

4 Care Homes owned by Coate Water Care Co Ltd in Wiltshire

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Downs View Care Centre

Badbury, Chiseldon, Swindon SN4 0EU 

9.8 60 reviews
"I struggled with my father going into care home, for many reasons. The Manager and staff have been absolutely amazing, not only with the…"   Read all 60 reviews
Location Type Care Home

Rated Outstanding by the CQC (January 2021), Downs View care centre in Bradbury caters for elderly residents with varying stages of dementia. The home enjoys stunning views over the Downs and has 51 individual bedrooms. 43 are en-suite. There is… Read more about Downs View Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • 51 Rooms from £1,000 / week
Ashbury Lodge

261 Marlborough Road, Swindon SN3 1NW 

9.7 62 reviews
"My mum was in Ashbury Lodge for three years until she passed away. Their care was excellent. She was always clean and never had any…"   Read all 62 reviews
Location Type Care Home

Ashbury Lodge is a family-run, private care home on the outskirts of Swindon, catering for 42 residents. Long term residents are invited to personalize their room, which includes bringing in favorite or treasured items. Both floors cater for those… Read more about Ashbury Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 44 Rooms from £1,000 / week
Church View Care Home

Rainer Close, Stratton St Margaret, Swindon SN3 4YA 

9.6 43 reviews
"We are really happy with the excellent care given to Dad. He went into Church View for respite but has since decided to stay, as he's happy…"   Read all 43 reviews
Location Type Care Home

Church View is situated on the outskirts of Stratton and is easily accessible by public transport. The purpose-built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The… Read more about Church View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 43 Rooms from £1,000 / week
Avebury House

11 Canal Way, Devizes SN10 2UB 

9.4 41 reviews
"After making a difficult decision to place my mum into care, I couldn't be happier with our home of choice. The staff at Avebury house are…"   Read all 41 reviews
Location Type Care Home

Avebury House in Devizes, Wiltshire is registered to care for up to 41 residents. Operated by Coate Water Care Co Ltd, the care home cares for people with dementia, physical disabilities, mental health issues and those aged 65+. Staff create… Read more about Avebury House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 41 Rooms from £1,000 / week

Coate Water Care Co Ltd Reviews in Wiltshire (206)

9.6
Coate Water Care Co Ltd has a Group Review Score of 9.6 (9.588) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coate Water Care Co Ltd must have a Review Score.

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Review of

Downs View Care Centre

from S M (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are all fantastic. Cannot fault the home and staff. Clean bright and friendly.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your review, will pass on to staff who will appreciate positive feedback.


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Review of

Downs View Care Centre

from K R (Daughter of Resident) published on 18 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I struggled with my father going into care home, for many reasons. The Manager and staff have been absolutely amazing, not only with the support they have given my father but myself and my family. They are so friendly and approachable, always answering my questions and if they can't they come back to
me asap. They always give me a update on my father, I'm well informed with his health and medication. My father's room is always clean and tidy. I love the personal touches from activities to celebrations, going the extra mile to provide my father with his favourite drinks, or making sure he's watching his favourite programme. The garden and outside area are well kept and a lovely area to spend quality time with my father. The most important thing for me is that I'm happy knowing my father is well looked after, and I can visit when ever we please. Friends have also commented how well my father is cared for and how welcoming all the staff are.
Thank you Downs View.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your lovely review. The staff will appreciate your lovely feedback.


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Review of

Avebury House

from L R (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After making a difficult decision to place my mum into care, I couldn't be happier with our home of choice. The staff at Avebury house are compassionate and caring and always answer any queries i have. The manager is prompt at responding to me and always available to talk to. I have had a lovely experience
considering the decision was so very difficult and most of all mum is extremely happy and thriving. Would recommend Avebury house to anybody.

Reply from Geraldine Smith, Director at Avebury House

Thank you for your heartfelt review, it is always motivating and encouraging for our staff to receive such positive feedback. Thank you


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Review of

Ashbury Lodge

from C B (Son of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Ashbury Lodge for three years until she passed away. Their care was excellent. She was always clean and never had any pressure areas. They were with her when she died, and I had the sense they really cared about her.

Reply from Natasha Dreyer, Marketing Manager at Ashbury Lodge

Thank you very much for this lovely review. It was an honour and a pleasure to look after your Mum.


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Review of

Church View Care Home

from A M (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad was resident at Church View this is a home for Dementia and Alzheimer's, yet the staff take offence to a 91 year old man swearing, name calling, and outbursts. Hold family accountable for his actions and us apologising constantly saying this so out of character of my dad. On occasions certain
staff being rude to family saying things like tell him to stop name calling and one member of staff saying do you think its nice the way your dad treats us. My reply was sorry but you should not be a Dementia carer with that attitude. To me they are not trained enough in dealing with elderly with Dementia, no compassion whatsoever. Staff need to be trained properly if working in this type of home, Dad had fall, split his head open. safety mat didn't go off, why? Paramedics tended to Dad and told staff to call community nurse to glue the gash. That didn't happen, dad was removed from the home, for his safety. Has now passed away two days ago. He will be buried with a black eye and a bad gash on forehead.

Reply from Natasha Dreyer, Marketing Manager at Church View Care Home

We understand that this was a very difficult time for you and your family and we are very sorry that your loved one had to leave our care at Church View as we were no longer able to meet his needs. Our staff are well trained in dealing with dementia and the elderly however, our staff are not trained with regards to challenging behaviour. This was recognised by the crisis team who felt that your Father would be more suitably treated / assessed in a specialist environment.


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Review of

Downs View Care Centre

from N B (Friend of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit the resident weekly. The staff are very friendly and helpful. The care home is clean and tidy. When we have attended the various social activities and functions we have always found they are well organised, and the food and drink is good. The security is good.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for the review we always welcome feedback.


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Review of

Downs View Care Centre

from A V (Niece of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff really friendly. Residents seem happy.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for taking the time to review the home. Feedback is important to us.


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Review of

Downs View Care Centre

from M M (Brother of Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents seem well cared for an happy. The meals are very good. Very friendly staff.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your kind review. The staff will enjoy being told about this and appreciate your feedback.


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Review of

Church View Care Home

from S B (Son of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really happy with the excellent care given to Dad. He went into Church View for respite but has since decided to stay, as he's happy there.
His health has improved significantly and the staff are excellent, all very caring, with the management always ready to discuss any questions we have about
Dad's care, which is very reassuring.

Reply from Natasha Dreyer, Marketing Manager at Church View Care Home

Thank you very much for your lovely review! Our Team really appreciates that you have ten the time to review our lovely Home.


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Review of

Downs View Care Centre

from S A (Son of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the running of the care home. Food is excellent if not too much for mum. Staff running activities are amazing and fun for most residents. Very happy with everything they do here.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for taking the time to review us, will pass this onto the staff.


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Review of

Downs View Care Centre

from Rachael J (Wife of Resident) published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Downs View is a lovely home where residents and visitors are treated so well and warmly. As a family we are so happy that my husband is here it is like home from home.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your continued support and appreciation of the service we provide.


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Review of

Downs View Care Centre

from L D (Friend of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my friend receives is remarkable at Downs View. The staff are attentive and you can see the care they have for the residents. The overall calm and peaceful environment really helps create a warm place to live. I would highly recommend Downs View to potential residents.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you so much for such a lovely review. The DV team are very happy with your positive feedback, thank you!


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Review of

Downs View Care Centre

from Dick M (Husband of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is being looked after in the most caring and empathetic way that I thought only I could provide. The staff always respond to a request for help and everyone knows her requirements. It is reassuring to know that my wife is safe and comfortable, even more so with the feedback I receive on her
condition.
Anytime there are activities she is included.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you so much for your review staff will love hearing this.


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Review of

Downs View Care Centre

from Lena B (Sister of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Downs View since February 2024. She settled quickly, has a lovely room overlooking the gardens, and has all her personal items around her. The staff are caring and do their very best to support her. After a spell in hospital equipment and support from other agencies were put in
place to aid her recovery. Nothing is too much trouble. Downs View is in a lovely spot overlooking the downs. We are all very happy with the move and the fact that my sister is happy.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your review we really appreciate your kind feedback.


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Review of

Downs View Care Centre

from Teresa F (Daughter of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Downs View in April. The management and carers welcomed Mum showing kindness, patience and treating Mum with dignity. There is always someone to talk to if you have any concerns. Nothing is ever too much trouble. I am so pleased we chose Downs View for Mum, as other family and friends
who have relatives in other care homes have not had such a positive experience. I can not thank the management and carers enough for everything they're doing for Mum.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you for your review, we aim to give the best experience possible for all of our clients and feedback is always welcome. I will share this with all the staff.


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Review of

Downs View Care Centre

from Malcolm F (Son-in-law of Resident) published on 12 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Downs View since April 2024 and we have found her care to be exemplary. From her general care to controlling her paid relief via medication nothing appears to be too much trouble. She enjoys her meals and I cannot fault anything.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you so much for your lovey review, we always welcome feedback from relatives will pass this on to the staff team


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Review of

Downs View Care Centre

from A G (Friend of Resident) published on 1 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

it is always a joy to visit the home. All staff so welcoming and cheery. Today we all joined in with the activity which I hope encouraged some more of the clients. Such a relaxing feel to this home even though some of the clients can be noisy and difficult. It is always dealt with sympathetic ways.

Reply from Amanda Timms, Manager at Downs View Care Centre

Thank you so much for your positive review, staff will enjoy hearing this positive review.


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Review of

Church View Care Home

from A L (Daughter of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you can see from our ratings, we are more than satisfied with the care my mum receives. Even when she was admitted to hospital recently, we were well informed and the care since has been admirable.

Reply from Lisa Guy, Home Manager at Church View Care Home

Thank you for the wonderful review. I shall feed this back to our wider team. It has been a pleasure to looking after your mum.


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Review of

Church View Care Home

from Helen W (Daughter of Resident) published on 16 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to the manager and the team for taking such excellent care of our dad. Everyone is so welcoming whatever time or day we visit. The activities are great, the food is good, and it's lovely that we can join Dad for a meal or take a treat in for him. The staff are so accommodating and
so much effort has continued to be made to get to know Dad, understand his individual needs and personalise his care. A huge thank you to everyone at Church View.

Reply from Lisa Guy, Home Manager at Church View Care Home

Thank you for the kind words; it is a pleasure having your dad live with us at Churchview. I will pass your feedback on to the wider team.


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Review of

Church View Care Home

from Debbie S (Niece of Resident) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle was a resident for 4, nearly 5 years. He was very happy at the home and very well cared for - the staff were very kind, helpful and friendly.

Reply from Lisa Guy, Home Manager at Church View Care Home

Thank you for the lovely review. Your uncle was a pleasure to know. I shall feed your lovely comments back to the wider team.


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Awards / Recognitions (0)

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