83 Bath Road, Swindon SN1 4AX
"Staff are always friendly, polite and very attentive to the residents. We believe that our relative is very well cared for, with lots of…" Read all 40 reviews
Quarry Mount is a specialist dementia Care Home with a welcoming, home-from-home atmosphere in a traditional style. The home offers permanent 24-hour care, specialising in caring for older people afflicted by various forms of dementia, in addition… Read more about Quarry Mount Residential Care Home
Folly Lane, Uplands, Stroud GL5 1SP
"From the time I phoned to enquire about a place for my husband I was made to feel that the care of my husband mattered. This was…" Read all 39 reviews
Northfield House is a specialist dementia Care Home with a welcoming, home-from-home atmosphere in a traditional style. The home offers permanent 24-hour care, specialising in caring for older people afflicted by various forms of dementia, in addition… Read more about Northfield House
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Reply from Sue Harris, Director at Northfield House
Thank you so much for your review. We are so pleased that since moving in your husband has felt wanted and well cared for, and that you feel listened to. We make every effort to care for all our residents as we would a member of our own family!
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Reply from Sue Harris, Proprietor at Northfield House
Thank you so much for your very kind and positive review! We are so delighted that Mum has settled in well and you are so happy with the welcome and care the staff and both managers have been giving her. This will be passed on and of course very much appreciated!
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Reply from Sue Harris, Proprietor at Northfield House
Thank you so much for your kindness and positive review. We are so delighted that you were so happy with everything at Northfield House and that you were able to relax and get a much-needed break! We look forward to hopefully welcoming Mum again in the not-too-distant future.
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Submitted via Website • Report
Reply from Sue Harris, Proprietor at Quarry Mount Residential Care Home
Thank you very much for your review, we are delighted to hear of all your positive observations and that you are so happy with the care and attention your loved one receives - we will of course pass this on to our team.
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Submitted via Postal Card • Report
Reply from Sue Harris, Proprietor at Quarry Mount Residential Care Home
Thank you so much for your positive review, we all at Quarry Mount are delighted you are so happy!
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Submitted via Website • Report
Reply from Sue Harris, Proprietor at Quarry Mount Residential Care Home
We are so delighted that you have settled in so well and that Quarry Mount now feels just like home to you. We really love having you as part of our QM family and so do the other residents who you now consider your friends, do too!
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Submitted via Website • Report
Reply from Sue Harris, Proprietor at Quarry Mount Residential Care Home
Thank you very much for your kind review, we are delighted that you are so pleased with the care and provision given to your mother at Quarry Mount.
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Submitted via Postal Card • Report
Reply from Sue Harris, Proprietor at Northfield House
Thank you so much for your kind review. We are so pleased that you felt the care your mother and family received, in particular during such a sensitive occasion, assisted in enabling you and your mum to have the support and comfort you needed during this sensitive time.
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Submitted via Website • Report
Reply from Sue Harris, Proprietor at Quarry Mount Residential Care Home
Thank you so much for your review, we are delighted that you were so happy and will certainly pass this on to all the staff. It was a real privilege to take care of your dad as part of our Quarry Mount family!
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Submitted via Website • Report
Reply from Sue Harris, Proprietor at Quarry Mount Residential Care Home
Thank you so much for your review, we are delighted that you are so happy with your mum's care and will certainly pass this on to all the staff!
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Submitted via Website • Report
Reply from Sue Harris, Proprietor at Quarry Mount Residential Care Home
Thank you very much for your review and for your positive comments regarding the staff at Quarry Mount, we will be sure to pass these on. We are pleased that we were able to give your sister the opportunity to move to a larger room, and to accommodate her when she decided she preferred her original room as she said it was cosy and closer to her friend.
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Submitted via Website • Report
Reply from Sue Harris, Director/Proprietor at Northfield House
Thank you so much for your very kind review. We are so delighted you were so happy and this will definitely be passed on to all the team! We really loved having Mum as part of our Northfield family.
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Submitted via Website • Report
Reply from Sue Harris, Proprietor at Quarry Mount Residential Care Home
Thank you so much for your kind review. It was a great pleasure to look after your dad on your trip to the area for a family wedding. We are very happy you were so pleased with the care and attention he received during his visit with us. We hope we are able to welcome him again in the future one day when you visit the area.
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Submitted via Website • Report
Reply from Sue Harris, Proprietor at Northfield House
Thank you so much for your review. We are really delighted to see that you are so happy, the staff will very much appreciate this!
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Submitted via Postal Card • Report
Reply from Sue Harris, Director at Northfield House
Thank you very much for your kind review, we are of course delighted that you find Northfield House a calm and caring home, and you and your mother are so happy!
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Submitted via Postal Card • Report
Reply from Susan Harris, Proprietor at Northfield House
Thank you very much for your review, we are delighted that your uncle is happy and you feel he is being well cared for.
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Submitted via Postal Card • Report
Reply from Sue Harris, Proprietor at Northfield House
Thank you so much for your review. We are delighted that you are so happy that Mum is really happy and doing so well.
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The staff really care for your loved one, they’re always pro-active and communicate well.
I trust them to be there, putting Mum’s interests first.
Reply from Sue Harris, Proprietor at Northfield House
Thank you very much for your kind review. We are delighted that you feel that the staff at Northfield really care, putting Mum's interests first and helping make the journey you are on together as a family easier.
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Submitted via Postal Card • Report
Reply from Sue Harris, Director at Northfield House
Thank you very much for your review, the staff will be very pleased to see you are happy with them! With regard to communication, we have taken this on board and our manager will be in contact shortly to discuss this with you. In the meantime please do check out our social media page as you will see a bit more of daily life at Northfield House and Mum who is often seen in the posts enjoying herself! Now we are moving forward from COVID we are currently in the process of arranging a resident meeting to see if they would like to have a trip out and where they may like to go. However, if you also feel you would like to arrange to take your mum out at any time, we would of course be more than happy to help support you to do this.
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Submitted via Website • Report
Reply from Sue Harris, Proprietor at Quarry Mount Residential Care Home
Thank you very much for your review, we are delighted that your mum is so happy at Quarry Mount and that you feel the manager and staff team are so supportive.
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