Hedgefield Way, Coventry CV4 9YR
2 Nightingale Avenue, Greater Leys, Oxford OX4 7YJ
2 Bentons Lane, Great Wyrley, Walsall WS6 6EF
Yardley Wood, Birmingham B13 0ES
8a Albert Road, Harborne, Birmingham B17 0AN
Harrison Street, Bloxwich, Walsall WS3 3HH
Fourth Avenue, Showell Park, Low Hill, Wolverhampton WV10 9NE
Sutton Road, Wednesbury WS10 8SU
Coyne Close, Tipton DY4 8EL
Jenner Road, Beechdale Estate, Walsall WS2 7LP
Lanton Close, off kempthorne Gardens, Bloxwich, Walsall WS3 2LJ
127-130 High Street, Tipton DY4 8BJ
Pelsall, Walsall WS3 4AZ
689 Foleshill Road, Coventry CV6 5JQ
Darlaston, Walsall, Wednesbury WS10 8BT
8 Lichfield Road, Walsall WS4 2DH
Stechford, Birmingham B33 9DZ
8b Albert Road, Harborne, Birmingham B17 0AN
Castle Bromwich, Birmingham B36 0EB
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Reply from Manjit Banga, Support Worker at Moxley Court
We apologise for your recent experience at Moxley Court. I have been in touch with my team to follow up on your review and the issues listed, I understand that you have been in contact with our team, who have your complaint.
A pest control service was contacted on 17th July and a job has been created for their attendance to the site. The trees are vast and whilst the gardens are maintained by our gardening team monthly, to have the trees cut down is extremely costly and we are trying to figure out a way. We will ensure that any leaves are blown back onto the garden or cleared as required. Wi-fi installation has not been offered to residents by GreenSquareAccord as this is for the residents to arrange should they desire.
The team will be in touch with you as soon as they have more information regarding your repair and complaint. Thank you for your patience and understanding.
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Reply from Tracey Wakeling, Registered Manager at Arden Grove
Thank you so much for your review Sharon, it means a lot the team Arden to be recognised for the great work the team do. Arden Grove really believe that people with dementia and related symptoms can flourish and life a fulfilling life.
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Reply from Robyn Pedley, Marketing Officer at Arden Grove
Thank you so much for your review, feedback is really important and I am so happy to hear that you are happy with the service delivered. Arden Grove really believes in fulfilling the lives of individuals and it is really nice to hear it is recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
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