How many Care Homes does Birmingham City Council own?

Birmingham City Council own 3 Care Homes.

Which Birmingham City Council Care Homes have the highest review score?

The Ann Marie Howes Centre , The Kenrick Centre & The Perry Tree Centre have the highest review score.

Birmingham City Council | 8 Care Homes

Review of
The Kenrick Centre
from B D (Niece of Resident) published on 8 November 2024

Submitted via Website • Report

Overall Experience

My aunt has been a resident here for approximately four years. She is very well cared for.
The staff are always welcoming to visitors and the place is always very very clean.
My aunt is encouraged to mobilise with her zimmer frame. She has oedema in her ankles and feet and her skin is very delicate.
The

staff have managed to prevent leg ulcers by applying cream to the area every day.
My Aunt enjoys the meals and is encouraged to drink plenty of fluids. She has a lovely en suite room.
She enjoys socialising with the staff and other residents and she tells me that she is happier now than when she was young!

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Review of
The Kenrick Centre
from S H (Daughter of Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience

The care was great but when she fell in Kendrick House and was sent to hospital staff was vile. l have mental health problems and the manger said she would not have my mum back because of me and said l was rude, not having my mum's best interest at heart. l said l would not visit then, other than a

p2 bed, said the manager had spoken to them regarding to my mum and because of me don't take her, my mum soul is destroyed and staff on reception taking personal calls and doing scratch cards.

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Review of
The Ann Marie Howes Centre
from Sue P (Daughter of Resident) published on 30 August 2023

Submitted via Website • Report

Overall Experience

The care, support and encouragement my mom received during her stay at the unit was outstanding. She went from strength to strength. Mom made special relationships with some of the staff who went above and beyond. Without them, Mom wouldn’t be as well as she is today. Thank you so much.

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Review of
The Kenrick Centre
from Gordon K (Brother of Resident) published on 11 August 2023

Submitted via Website • Report

Overall Experience

My sister was transferred from Hospital to Kendrick Centre, without informing me that they were going to transfer her, and I believe that Kendrick Centre hadn’t been informed that she was arriving.
Everyone at the centre were so kind and helpful, they couldn’t do enough to make my sister feel comfortable

and at home. During the time she was there, I noticed a difference in my sister, she had put on a little weight, and looked better in herself, although she is 93 and I don’t expect miracles, She was so unsteady on her feet, in fact, she couldn’t stand up alone when she was in Good Hope Hospital, but she did manage to walk with her frame with the nurse close by.
So I would just like to thank everyone at Kendrick Centre for what they have done to help my sister.

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Review of
The Ann Marie Howes Centre
from Wayne P (Son of Resident) published on 30 May 2023

Submitted via Website • Report

Overall Experience

I must say I came to see my dad on his birthday and I was very impressed with the cleanliness of the home and the way it was run. I haven't been to see my dad for months but I must admit they're looking after him greatly. They seem friendly and I am so grateful for what you all do for my dad.

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Review of
The Kenrick Centre
from P N (Resident) published on 9 November 2022

Submitted via Website • Report

Overall Experience

Stayed on the 2nd floor for 8 weeks. The staff were all kind to me and helped me get through one of the hardest times of my life. I was diagnosed wrongly in hospital and sent there; so was a bit of a shock when I arrived as I had no idea I'd been diagnosed with dementia and Addison's disease. I'm not

going to mention names as everyone played their part in my recovery. I've no doubt in my mind I'd be a dead person by now. So if you are worried about a family member staying there, I can tell you wholeheartedly they will be looked after very well. Once again, special thanks to all the people who helped me.

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Review of
The Perry Tree Centre
from M B (Son of Resident) published on 19 June 2022

Submitted via Website • Report

Overall Experience

I would like to sincerely thank all members of staff for their kindness and exceptional genuine care they showed to my father during his rehabilitation stay at The Perry Tree Centre on behalf of my father myself and family thank you.

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Review of
The Ann Marie Howes Centre
from Pauline W (Wife of Resident) published on 8 June 2022

Submitted via Website • Report

Overall Experience

My husband was in the care home for two weeks. I found that the staff were very kind and treated him with respect. They were very caring and I was quite happy for him to be there. The room he had was lovely. Everybody was nice and obviously liked their job as it showed in how they were.

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Review of
The Perry Tree Centre
from Sue B (Daughter of Resident) published on 8 May 2022

Submitted via Website • Report

Overall Experience

Mom was sent to the Rehabilitation Unit from the hospital - staff there were brilliant with Mom, they treated her with respect and nothing was too much trouble for them. Mom enjoyed the meals. Thank you to all the carers and physio's that looked after Mom. Mom was discharged last Friday after 2 weeks

in there.

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Review of
The Perry Tree Centre
from S R (Son of Resident) published on 11 April 2022

Submitted via Website • Report

Overall Experience

My mother arrived at Perry Tree for rehabilitation after surgery. I am very sorry to say that little was done for her. In the fairly lengthily period she was there she saw a physio once and assistants a few times. Mostly she sat in a chair or lay on her bed. When she left Perry Tree her walking

had not progressed at all. Thanks to six visits from the early intervention team, she is now able to walk, assisted only by a frame, across her bedroom from her bed to her chair.
The issue of using the toilet also needs to be mentioned. My mother had long waits of 30 minutes before she was taken to the toilet using a molift.
Perry Tree is also very difficult to contact by phone. There were days when I could not get an answer at all.
It really does grieve me to write about Perry Tree in this way. I believe deeply in the concept of the NHS and I know that it is underfunded and understaffed - but it seems that, for most of the time, my mother did very little other than sit in her chair.

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Review of
The Perry Tree Centre
from Maureen M (Daughter of Resident) published on 15 September 2021

Submitted via Website • Report

Overall Experience

My mom has been here for a few weeks, slowly recovering from a knee replacement. We are so grateful to all the wonderful staff and physiotherapists for their care. It’s very difficult with limited visiting, but I know she is in good hands and hopefully will be home soon. The reason I mark activities

as satisfactory is only because of recent limitations on her physio at weekends and maybe, at times, not enough nursing staff available to mobilise her more because they are so busy.

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Review of
The Perry Tree Centre
from Marie A (Daughter of Resident) published on 22 June 2021

Submitted via Website • Report

Overall Experience

I've given a 1 star as it won't let me select 0 star which is what I would select as this centre is horrendous and inhumane.
My mom was sent there in November last year, after a short stay in hospital to have some rehabilitation which they did NOT do any with her
Mom was there for 5 days in total

before she was very quickly discharged as they had an outbreak of COVID and no, they did not test mom before she left. So yes, once mom came home she was very ill because she caught covid in there and was rushed back to hospital and developed illnesses as a backlash of the Covid, the Dr told me.
Whilst mom was in there, one night she asked the nurse to take her to the toilet for a no 2. The nurse told her she couldn't because there was no other member of staff to help her, disgraceful. Then she told mom you'll have to do it in your pad and left mom's room. Mom called me really upset and I had to call the manager to report the nurse. I was disgusted. The social worker was useless and had no compassion at all.

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Review of
The Perry Tree Centre
from Val K (Daughter of Resident) published on 23 October 2020

Submitted via Website • Report

Overall Experience

My mum has been at Perry Trees Care Home for just over a week, and we couldn’t be more delighted with how well mum has settled, in particular, in these difficult Covid times. All the staff please take a bow! Your devoted care has enabled Mum to feel welcome and cherished in what could have been a very

difficult week.

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Review of
The Perry Tree Centre
from Theresa L O (Daughter of Resident) published on 19 May 2020

Submitted via Website • Report

Overall Experience

I wish to thank all of the caring team at Perry Tree for their consistent daily care of my mum particularly during these very challenging times. My mum is safe well and content. She constantly tells me how kind and well looked after she is by them all. I am very grateful to all the hardworking smiley

staff who our enhancing my mums quality of life and giving me peace of mind secure in knowing and seeing she is so well looked after.

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Review of
The Kenrick Centre
from J W (Resident) published on 11 September 2015

Submitted via Website • Report

Overall Experience

Excellent service, lovely staff, location very nice. Was looked after well. Food was good, though sometimes had to wait 20 mins for it to be dished out, saying that it was warm when served. Select activity groups provided per weekday, was nice to get involved and encouraged by staff to meet new people

and try new things out.

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Care Homes Owned by Birmingham City Council

Birmingham City Council Locations (8)

Birmingham City Council Reviews (15)

Reviews Posted for members of Birmingham City Council

The Kenrick Centre

The Kenrick Centre

The Ann Marie Howes Centre

The Kenrick Centre

The Ann Marie Howes Centre

The Kenrick Centre

The Perry Tree Centre

The Ann Marie Howes Centre

The Perry Tree Centre

The Perry Tree Centre

The Perry Tree Centre

The Perry Tree Centre

The Perry Tree Centre

The Perry Tree Centre

The Kenrick Centre

Awards / Recognitions (0)

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