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Care Homes Owned by Care First Class (UK) Ltd in West Midlands

  • Care Homes Owned by Care First Class (UK) Ltd in West Midlands

Care First Class (UK) Ltd Locations in West Midlands (3)

 

3 Care Homes owned by Care First Class (UK) Ltd in West Midlands

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Bretby House

253 Boldmere Road, Sutton Coldfield B73 5LL 

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • 24 Rooms
Cherry Lodge

6 Manningford Road, Kings Heath, Birmingham B14 5LD 

5 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 46 Rooms
Clifton House

165 Clifton Road, Balsall Heath, Birmingham B12 8SL 

1 review
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • 39 Rooms

Care First Class (UK) Ltd Reviews in West Midlands (6)

Reviews Posted for members of Care First Class (UK) Ltd

Overall Experience

  • 3
  • 2
  • 0
  • 1
  • 0

Date Published

6
0
0
0
6
Review of

Cherry Lodge

from Rebecca H (Granddaughter of Resident) published on 11 August 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan started living at Cherry Lodge in August 2021. We were concerned at first due to seeing previous negative reviews. However the care home has been brilliant, the place is always clean and the staff are all friendly.
It has been a perfect place for her final years and they offer better 24-hour
care than what we as a family could provide given her medical needs.

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Review of

Cherry Lodge

from Y S (Niece of Resident) published on 28 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My uncle was sent into hospital with an ongoing complaint and passed away in hospital. The home was notified. We received no further contact from any of the staff, only from the new manager advising that my uncle had some money in the office. We donated to the home fund. We were disappointed to think
that life seems a little shallow to the staff. There were 2 carers that were very informative. But the rest, I would recommend they need further training in medication and cleanliness. I am sorry for this complaint but feel there could be much improvement.

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Review of

Cherry Lodge

from Helen S (Daughter-in-law of Resident) published on 17 May 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting a number of care homes for our dad we decided on Cherry Lodge Care Home as this was the most suitable for his needs. He has now been there for over a month and is well-settled in his new home. He has a lovely room and he loves the food and the company of the other residents and staff.
The home is kept spotless and all of the staff are very friendly and have been exceptionally helpful and caring towards Dad since he arrived. We are very pleased that we chose Cherry Lodge and would have no hesitation in recommending this home to anyone else.

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Review of

Clifton House

from L L (Wife of Resident) published on 15 February 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been there for the last six months, all the staff are wonderful, they have made my husband feel very safe, I feel very happy to leave my husband there, I could not be happier that they saved my life, I would like to thank everyone.

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Review of

Cherry Lodge

from Philip K (Friend of Resident) published on 10 February 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife and I had to place a very close friend at Cherry Lodge Care Home from September 2021 to January 2022. We were worried about any care home as you would when you are putting frail, elderly people in the care of others. We need not have worried as Cherry Lodge kept very good care of our friend
and went over and above the care that was promised. We have nothing but praise for all the staff as they are certainly coping under extreme pressures from every side. Covid has hit all parts of our lives over the last two years but care homes and the NHS has had the main pressure. The staff have worked so hard here and, with so many problems going on around them, have done an amazing job. We would like to thank them all for the wonderful care they gave and the help they gave us with visiting and communication and information. A special thanks to the deputy manager and senior care assistant who went over and above the call of duty.

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Review of

Cherry Lodge

from Jayne S (Daughter of Resident) published on 18 January 2018

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Clearly Cherry Lodge has had issues in the past. However, it is now managed by certain individuals and their team who have been working very hard to change the pre-conceptions people have. It will take time to get to where they want to be but they have already made huge strides forward.


The building

is dated but rooms are clean and bright and the furniture is of good quality. At no time was there ever any lingering odours associated with care homes.


Staff are all very caring and attentive to the residents' needs. In particular, one lovely staff member who goes above and beyond her normal duties.


My mother was resident for four weeks for assessment, if the travelling distance had not been an issue I would have been happy for my mother to have remained at Cherry Lodge on a full-time basis.


Finally, thank you to the managers and all the team for the care you showed my mother and I hope that you are able to achieve everything you wish to accomplish for Cherry Lodge.


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Awards / Recognitions (0)

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Care First Class (UK) Ltd in West Midlands

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