2 Somerville Road, Sutton Coldfield B73 6JA
"My Mum was a resident for over 6 years. The management were always very supportive (a huge advantage of not dealing with a larger faceless…" Read all 38 reviews
For nearly 20 years, Wyndley Grange Nursing Home has been a family-run business that provides comfortable and spacious accommodation with stunning views. The home is situated on the outskirts of Sutton Park Nature Reserve and offers 64 beautifully presented… Read more about Wyndley Grange Nursing Home
446 Lichfield Road, Four Oaks, Sutton Coldfield B74 4BL
"Homecroft Residential Home have been very supportive for my mother. They seem very caring and meet my mother's needs. There is a good…" Read review
Homecroft, located in Sutton Coldfield, is dedicated to quality residential care. With a family-run approach, they offer personalised service for all ages and needs including dementia assistance or just need someone around that'll make meals while you're… Read more about Homecroft Residential Home
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Reply from Guy Murch, Director at Homecroft Residential Home
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your mother feels supported and well cared for at Homecroft Residential Home. Creating a warm, social, and engaging atmosphere is at the heart of what we do, so it's wonderful to know she enjoys the activities and events we offer. We also appreciate your feedback regarding room size. To better meet the needs of our residents, we are currently building an extension that will feature larger rooms of 27+ square meters (with ensuite). This will allow us to provide even more comfort while maintaining a range of options to suit different needs and budgets. Thank you again for your support and for trusting us with your mother's care. If there's anything more we can do, please don't hesitate to reach out.
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Reply from Guy Murch, Director at Wyndley Grange Nursing Home
Thank you so much for your heartfelt words and for sharing your experience. It was a privilege to care for your mum over the years, and we are truly grateful for the trust you placed in us. Providing compassionate, personal care has always been at the heart of what we do, and knowing that your mum felt loved and supported means so much to us. It was important to us that she always felt at home, whether returning from hospital or simply spending time with family. Your kind recommendation means a great deal to us, and we hope it helps other families find the right home for their loved ones. Please know that you and your family will always be part of the Wyndley community, and we send you our warmest wishes.
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Reply from Guy Murch, Director at Wyndley Grange Nursing Home
We are truly sorry for your loss and want to express our deepest condolences to you and your family. It was an honour to care for your beloved Mom during her final time, and we are grateful that we could provide comfort and support to both her and your family during such a difficult time. Your kind words mean the world to our team, who are dedicated to treating every resident with dignity, compassion, and respect. Knowing that we were able to bring you reassurance and comfort during this journey is incredibly humbling. Please know that our thoughts are with you, and if there is ever anything we can do to support you further, don't hesitate to reach out. Thank you again for your trust in us.
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Reply from Guy Murch, Director at Wyndley Grange Nursing Home
Thank you so much for taking the time to share your heartfelt experience with Wyndley Grange. We're truly grateful for your kind words and are delighted to hear that your mum has found comfort and safety with us. It's wonderful to know that she enjoys her spacious room and the beautiful garden terrace, creating a homely and peaceful environment for our residents is so important to us. We're also pleased that our team has made a positive impression on both you and your mum. From the Nurses and Carers to our Housekeepers and Maintenance team, every member of our staff strives to provide the best possible care and support, and it's rewarding to hear that their dedication is appreciated. Your peace of mind means the world to us, and we're committed to ensuring that your mum continues to receive the compassionate care she deserves. If there's ever anything more we can do to support her or your family, please don't hesitate to let us know. Thank you again for your lovely feedback.
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Submitted via Website • Report
Reply from Guy Murch, Director at Wyndley Grange Nursing Home
We're grateful for your thoughtful feedback about your experience at Wyndley Grange Nursing Home. Your kind words mean a great deal to us. Ensuring the highest level of care and support for our residents and their families, particularly in difficult times, is our top commitment. We feel privileged to have been chosen for your mother's care and are pleased to have brought comfort to both your mother and father. Your appreciation is highly valued by our team, and testimonials like yours inspire us to keep delivering outstanding care and compassion to all our residents.
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When we knew mum was the end of her life we could not have asked for more. The nursing team were always on hand to talk to us and explain what was happening, what medication she was on and the next steps. The staff supported us as a family as well as the care they gave mum to make her as comfortable and as pain-free as possible in her last few days.
I would not hesitate to recommend Wyndley Grange as a care home. The staff are wonderful and the care is second to none.
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Submitted via Website • Report
Reply from Guy Murch, Director at Wyndley Grange Nursing Home
Thank you for taking the time to share your experience with Wyndley Grange Nursing Home. We deeply appreciate your kind words and feedback. It is our highest priority to ensure that all our residents and their families receive the utmost care and support, especially during challenging times. We're honoured that you chose Wyndley Grange for your mother's care and are glad to have been a source of comfort to both your mother and father.
Please know that your gratitude means a lot to our team. It is reflections like yours that motivate us to continue providing exceptional care and compassion to all our residents.
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Submitted via Website • Report
Reply from Guy Murch, Director at Wyndley Grange Nursing Home
Thank you sincerely for taking the time to share your experiences regarding your mother's stay at Wyndley Care Home. We deeply appreciate your kind words and positive feedback.
It warms our hearts to know that you have observed and appreciated the dedication, care, and professionalism that our staff brings to their roles every day. Our aim has always been to provide a comforting, secure, and nurturing environment for all our residents, and your testimony validates our efforts in this direction.
We are delighted to hear about your father's positive experience during his respite stay, even if it was brief. Our doors are always open to him, and we wish him continued good health and independence.
Please be assured that we will pass on your compliments to our team, and especially to the manager whom you've highlighted. Positive feedback such as yours serves as a tremendous morale boost for our team and encourages us to strive even harder to maintain and improve our standards of care.
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Reply from Nick Murch, Director at Wyndley Grange Nursing Home
Thank you so much for those kind words and please pass on my condolences to the family. I will also pass on your thanks to the team.
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Reply from Nick Murch, Registered Manager at Wyndley Grange Nursing Home
Dear Katy, thank you for those kind words and it is a privilege to care for your Auntie. See you soon.
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Reply from Jody Lawton, Marketing Manager at Wyndley Grange Nursing Home
Thank you Brenda, it was such a pleasure to care for your sister. She was part of our family and we miss her very much. It would be lovely to see you again, please keep in touch.
Take care,
Jody.
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Wyndley made sure that, for the last 2 years of his life, he was safe, and tended to his dementia needs in a professional and caring manner.
He enjoyed joining
My father-in-law was blind, but this disability did not interfere in any way with his care, which was second-to-none. Activities staff gave him brail books to read and allowed him to play his favourite music each day. They were tentative and careful when it came to mobilising my father-in-law around the home and his care needs were always met in a dignified and timely manner.
When we came to visit, it felt like home. The staff were friendly, warm, polite and hard-working. They always made us feel very welcome.
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Submitted via Website • Report
Reply from Nick Murch, Registered Manager at Wyndley Grange Nursing Home
Thank you, I'm glad you enjoyed your visits. In the next week or so we will be launching our NEW visitor pods so we can welcome you back very soon.
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