6 Westminster Road, Earlsdon, Coventry CV1 3GA
Sheaf Street, Daventry NN11 4AB
85-89 Holyhead Road, Coventry CV1 3AD
107 Sutton Road, Erdington, Birmingham B23 5XB
Hollybush Lane, Codsall, Oaken, Wolverhampton WV8 2AT
10-12 Leam Terrace, Leamington Spa CV31 1BB
Brownshill Green Road, Coventry CV6 2EG
Submitted via Website • Report
Reply from Sarah Murphy, Home Manager at The Spinney Care Home
Thank you so much for your kind words. We're delighted to hear how happy you were with your stay at The Spinney. It means a lot to the team to know their care and support made such a positive difference to your recovery. Wishing you all the very best!
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Submitted via Website • Report
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home
We are absolutely thrilled to hear such wonderful feedback about your father's care at Wheatsheaf Court. It is incredibly rewarding to know that we have been able to create a comfortable and welcoming environment for him, while also providing support and reassurance to you and your family during this challenging time. Our team is dedicated to providing the highest level of care and compassion to all our residents and it's heartwarming to know that this has been evident in your father's experience. Thank you for taking the time to share your positive experience. We are truly grateful for your kind words.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Sebright House
Thank you for taking the time to leave such a touching review about Sebright Care Home. We were deeply saddened to hear about your husband's passing but are incredibly grateful for your kind words about the care he received here. Our staff strives to provide exceptional care and compassion to all our residents and it means the world to know that your husband felt happy and settled during his time with us. We understand how difficult vascular dementia can be and we're honored to have played a role in making his last two years as comfortable as possible.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home
Thank you so much for this incredibly kind and heartwarming review about your father's experience at Wheatsheaf. We are overjoyed to learn that from the moment he arrived in April 2024, our staff made him feel so welcome and went above and beyond to understand his needs, preferences, and what makes him truly happy. It brings us great fulfilment to hear that your father became engaged in activities, he loves like darts and singing and that the team took the time to discover those interests and facilitate his independence. Seeing our residents' smiles and knowing we are enriching their lives is what makes our work so rewarding. Your words about this being the happiest you'd seen your father in a long time are perhaps the highest praise we could receive. We feel privileged to have played a role in that joy during such a significant time.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Sebright House
Thank you so much for taking the time to leave such a glowing review about the care your husband is receiving at Sebright House. We are delighted to hear that you feel the care team is anticipating his needs so well and providing him with outstanding personal care and attention to his comfort and well-being. It's wonderful that your husband's cousin, who used to be a CQC inspector, was able to visit and see firsthand the high quality of care we provide. Her professional seal of approval after her visit must have been very reassuring for you. We're thrilled she came away with such a positive impression. Our staff works tirelessly to create a supportive, compassionate environment for all our residents during what can be very difficult circumstances. We'll be sure to pass along your kind words of appreciation to the whole care team - they will be overjoyed to know they have made such a positive impact.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home
Thank you so much for the wonderful review of our care home. We are so pleased to hear that your mother received exceptional and thoughtful care from our staff. It's heartwarming to know that the family atmosphere and kindness of our team made such a positive impression. We strive to provide a warm, personalized experience for all our residents, treating them like family. It's gratifying to know that our manager took the time to truly understand your mother's needs and preferences and that the nursing staff provided excellent care in monitoring her health conditions. Most of all, we're glad that your mother felt genuinely cared for and supported by our team. Hearing that the kindness and attention shown by our carers touched both you and your mother means a great deal to us. We take immense pride in cultivating an environment focused on compassion and meeting the unique needs of each individual. We appreciate you taking the time to share this review.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home
We really appreciate this glowing endorsement of the exceptional care and supportive environment at Wheatsheaf Court Care Home. This firsthand account of the care and support your family has experienced at Wheatsheaf Court is a powerful testament that will undoubtedly reassure others seeking the best possible care option for their loved ones. The level of gratitude and confidence you've expressed is a true reflection of the home's commitment to resident-centered excellence.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home
Thank you for sharing your heartfelt experience with the Wheatsheaf Court Nursing Home. Your words resonate deeply and it’s evident that the care provided by the entire team was exceptional.
The kindness, compassion, and professionalism exhibited by the staff are truly commendable. Their proactive approach, organization, and foresight in ensuring a peaceful and meaningful experience for your relative during their last days are a testament to their dedication and empathy.
Wheatsheaf Court Nursing Home has indeed made a lasting impact and your gratitude speaks volumes. May the memories of your relative’s peaceful passing serve as a source of comfort and solace.
Your recommendation holds immense value and I join you in expressing heartfelt appreciation to the team at Wheatsheaf Court Nursing Home.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre
Thank you for your wonderful review. It is so lovely to hear how your dad, although reluctant to enter into care found the experience really positive, and formed a bond with his carer and friend, who originated, just like him from Yorkshire. It must also offer you some comfort knowing he was happy and well cared for.
Reviews like yours offer reassurance to others needing to enter care, to feel confident that all will be well. Thank you again!
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Sebright House
Thank you for this very positive response. Writing reviews such as this not only help boost staff morale and confidence in what they do but also gives reassurance to anyone facing the difficult decision of placing a loved one in a caring environment.
I will ensure that I pass your comments on to the manager and her staff.
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Submitted via Postal Card • Report
Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre
Thank you for your wonderful review, it is heart-warming and reassuring to hear your thoughts about the care Mum receives and the environment she lives in.
The manager and staff work hard to provide good quality care and a clean well-managed environment.
I will ensure I pass your review on to the manager and her staff.
Thank you again.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Sebright House
Thank you for taking the time to write a review of Sebright House. I am so pleased that you saw an improvement in your friend's well-being. At Sebright House, they try hard to maintain a service user's social contact as they recognise what an important role this plays in overall health and well-being. It is nice to see that your friend enjoyed the simple yet so important pleasure of eating and drinking well.
I will ensure that the manager and staff are aware that you took the time to give them praise and a positive review, as reviews such as yours give a boost to staff working hard to care for our service users.
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Submitted via Postal Card • Report
Reply from Sarah Cooke, Home Manager at The Spinney Care Home
Thank you for your very kind words, this positive feedback will be passed over to the team!
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Submitted via Website • Report
Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre
We would like to thank you for firstly, taking the time to review the care home and secondly, for such a positive review. Your review is particularly pertinent to us as you are from the industry. We will ensure that your comments are passed on to the manager and staff at Hunters Lodge Care Centre.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Sebright House
We would like to thank you for firstly taking the time to review the care home and secondly for such a positive review. Your review is particularly pertinent to us as you are from the industry. We will ensure that your comments are passed on to the manager and staff at Sebright.
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Submitted via Website • Report
Reply from Ravi Patel, CEO at Sebright House
We would like to thank you for firstly taking the time to review the care home and secondly for such a positive review. Your review is particularly pertinent to us as you are from the industry. We will ensure that your comments are passed on to the manager and staff at Sebright.
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Submitted via Website • Report
Reply from Jo Barley, Area Manager at Sebright House
Thank you so much for your very positive review; we are delighted that your Dad has settled well and that you are happy with the care he receives and contacts given to you by the staff. I will ensure that staff receive the feedback from your review, as it is important that they know how appreciated they are.
Reviews such as yours also help families in a similar position to yourself to make judgments about a care centre when finding a placement for a loved one.
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Submitted via Website • Report
Reply from Sarah Cooke, Home Manager at The Spinney Care Home
Thank you for your very kind words, these will be passed to the team and are very much appreciated.
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