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Care Home Owned by Interhaze Ltd in Northamptonshire

  • Care Home Owned by Interhaze Ltd in Northamptonshire

Interhaze Ltd Locations in Northamptonshire (1)

 

1 Care Home owned by Interhaze Ltd in Northamptonshire

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Wheatsheaf Court Nursing Home

Sheaf Street, Daventry NN11 4AB 

8.8 20 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 55 Rooms

Interhaze Ltd Reviews in Northamptonshire (20)

Reviews Posted for members of Interhaze Ltd

Overall Experience

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Review of

Wheatsheaf Court Nursing Home

from Sue O (Daughter of Resident) published on 20 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was admitted to Wheatsheaf Court in April 2024, after a prolonged stay in hospital. The family was concerned about how he might respond to permanent care in a nursing home, as he could be a difficult patient at times. We needn't have worried. We had a lengthy discussion with managers about his
current needs as well as his past likes, dislikes and hobbies and from day one he was treated with dignity and respect by all the staff. Everyone at Wheatsheaf Court understands the heartbreak of dementia and they are always willing to take the time to provide reassurance and care to the families as well as to the residents (this is so important, as families can find the stages of dementia as well as the care system itself bewildering at times). My Dad is comfortable and very well looked after and you couldn't wish for a cleaner, brighter, happier and more welcoming environment for someone who needs such a high level of care. Thank you to all.

Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home

We are absolutely thrilled to hear such wonderful feedback about your father's care at Wheatsheaf Court. It is incredibly rewarding to know that we have been able to create a comfortable and welcoming environment for him, while also providing support and reassurance to you and your family during this challenging time. Our team is dedicated to providing the highest level of care and compassion to all our residents and it's heartwarming to know that this has been evident in your father's experience. Thank you for taking the time to share your positive experience. We are truly grateful for your kind words.


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Review of

Wheatsheaf Court Nursing Home

from Christie W (Daughter of Resident) published on 16 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became part of the Wheatsheaf family in April 2024, from the moment my father arrived the staff and management went above and beyond to help my dad, myself and my family. The staff provided my dad with excellent care, kindness and compassion. They got him engaged in activities, they took time
to find his likes and dislikes and enabled him to participate in the things he liked most (darts and singing), they encouraged his independence. Since our father arrived at the Wheatsheaf, it was the happiest we had seen our father in a long time. I can’t begin to thank the staff for their care and dedication to my father. As a family, we will forever be grateful to them. I would highly recommend the Wheatsheaf for any loved one when that difficult decision comes, seeing my father smile will stay with me forever.

Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home

Thank you so much for this incredibly kind and heartwarming review about your father's experience at Wheatsheaf. We are overjoyed to learn that from the moment he arrived in April 2024, our staff made him feel so welcome and went above and beyond to understand his needs, preferences, and what makes him truly happy. It brings us great fulfilment to hear that your father became engaged in activities, he loves like darts and singing and that the team took the time to discover those interests and facilitate his independence. Seeing our residents' smiles and knowing we are enriching their lives is what makes our work so rewarding. Your words about this being the happiest you'd seen your father in a long time are perhaps the highest praise we could receive. We feel privileged to have played a role in that joy during such a significant time.


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Review of

Wheatsheaf Court Nursing Home

from Alison P (Daughter of Resident) published on 18 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provided exceptional and thoughtful care to my mother. The staff were always kind, patient, and sensitive. The home feels more like a family environment compared to other care facilities that are more like hospitals or hotels in the atmosphere, and this is a real plus. The manager went out
of his way to understand my mother’s needs in terms of her food and care preferences and was always available for a chat. All the staff took time to talk and listen to my mother and really got to know her, she was genuinely touched by the kindness shown by her carers, as I was too. The nursing staff were excellent in monitoring her diabetes and pain levels – the team are lovely and credit to all of them for providing such a caring environment.

Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home

Thank you so much for the wonderful review of our care home. We are so pleased to hear that your mother received exceptional and thoughtful care from our staff. It's heartwarming to know that the family atmosphere and kindness of our team made such a positive impression. We strive to provide a warm, personalized experience for all our residents, treating them like family. It's gratifying to know that our manager took the time to truly understand your mother's needs and preferences and that the nursing staff provided excellent care in monitoring her health conditions. Most of all, we're glad that your mother felt genuinely cared for and supported by our team. Hearing that the kindness and attention shown by our carers touched both you and your mother means a great deal to us. We take immense pride in cultivating an environment focused on compassion and meeting the unique needs of each individual. We appreciate you taking the time to share this review.


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Review of

Wheatsheaf Court Nursing Home

from C C (Daughter of Resident) published on 12 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Wheatsheaf Court and since her admission earlier this year has received excellent care from caring and compassionate staff who have responded to Mum's changing care and health needs in a professional and dignified way. Communication with all staff is excellent and we always
feel welcome when visiting Mum. Staff make time to discuss any issues relating to Mum's care. Mum is comfortable and well cared for in every way for which we are grateful. As a family, we were confident that Mum would receive the best possible care as our late father was also a resident for almost 12 months before his peaceful passing in May 2023. His last few months were happy and he was able to engage in many activities before his health declined. His final days were peaceful and he received dignified care from wonderful staff.
I would highly recommend Wheatsheaf Court to anyone who is considering care for a relative. It is a happy caring home with a family atmosphere.

Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home

We really appreciate this glowing endorsement of the exceptional care and supportive environment at Wheatsheaf Court Care Home. This firsthand account of the care and support your family has experienced at Wheatsheaf Court is a powerful testament that will undoubtedly reassure others seeking the best possible care option for their loved ones. The level of gratitude and confidence you've expressed is a true reflection of the home's commitment to resident-centered excellence.


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Review of

Wheatsheaf Court Nursing Home

from V M (Daughter of Resident) published on 8 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no problem recommending the care at the Wheatsheaf based off our experience. We are extremely grateful for the care from the whole team, all of whom are kind, compassionate and professional. They were organised and thinking ahead. They went out of their way to find ways to connect with my relative
in their last few days and turned their passing into a peaceful experience. Forever grateful.

Reply from Ravi Patel, CEO at Wheatsheaf Court Nursing Home

Thank you for sharing your heartfelt experience with the Wheatsheaf Court Nursing Home. Your words resonate deeply and it’s evident that the care provided by the entire team was exceptional.
The kindness, compassion, and professionalism exhibited by the staff are truly commendable. Their proactive approach, organization, and foresight in ensuring a peaceful and meaningful experience for your relative during their last days are a testament to their dedication and empathy.
Wheatsheaf Court Nursing Home has indeed made a lasting impact and your gratitude speaks volumes. May the memories of your relative’s peaceful passing serve as a source of comfort and solace.
Your recommendation holds immense value and I join you in expressing heartfelt appreciation to the team at Wheatsheaf Court Nursing Home.


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Review of

Wheatsheaf Court Nursing Home

from S M (Daughter of Resident) published on 1 July 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was well looked after during his recovery phase after a stay in hospital. All the staff were very helpful and friendly and made Dad feel safe and cared for. Their COVID 19 prevention care was superb. It was great to know that our dad was safe and happy.
Did not see his room or the facility due
to COVID19 restrictions.

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Review of

Wheatsheaf Court Nursing Home

from L W (Daughter of Resident) published on 29 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been well cared for and the staff could not do enough for her. She has a lovely room and enjoys time spent getting to know everyone.

Reply from Michelle Caisley, Manager at Wheatsheaf Court Nursing Home

Thank you for your kind review, we are so pleased that Mum has settled well into the home and is enjoying her time with us.


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Review of

Wheatsheaf Court Nursing Home

from M H (Son of Resident) published on 27 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all staff and the care given to my father in his last weeks.

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Review of

Wheatsheaf Court Nursing Home

from C F (Daughter of Resident) published on 13 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was brought into this care home one week ago and I cannot praise all the staff and management enough. The care and attention they have given to my Dad so far have been first class. The room he has been given is clean, bright and spacious and the food supplied is excellent in both quantity and
choices. I would definitely recommend this care home to anyone.

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Review of

Wheatsheaf Court Nursing Home

from D G (Daughter of Resident) published on 11 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing home provides a safe and caring environment for my mother at a difficult time at the end of her life.

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Review of

Wheatsheaf Court Nursing Home

from Lewis S (Grandson of Resident) published on 7 February 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Wheatsheaf Court are very caring and generally nice people. The managers always have time for a chat if you would like, and I got regular calls regarding the well being of my Grandfather. The home is well kept, clean and welcoming. There's a real family feel about the place, you don't
feel like you're in a soulless hospital, it's a great atmosphere with really great carers.

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Review of

Wheatsheaf Court Nursing Home

from Robin A (Daughter of Resident) published on 20 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and kind and they make such a fuss of mum. We love the fact that staff retention is so high meaning that mom has familiar carers who are getting to know her and she is getting to know them.
The home is always clean and tidy and constantly being updated.

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Review of

Wheatsheaf Court Nursing Home

from M W (Husband of Resident) published on 10 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Wheatsheaf Court staff very friendly and obliging which is a stark contrast to another home where my wife was formerly. So no complaints keep up this good work.

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Review of

Wheatsheaf Court Nursing Home

from K T (Daughter of Resident) published on 8 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in this nursing home for two years and previously she was in a care home for seven years. My mum can no longer do anything for herself except feed herself. She did occasionally, take part in the many activities in the care home but cant now. I am happy with the care that my mum receives
at the Wheatsheaf. The staff and management are very helpful, friendly and caring. My mum is looked after very well and they really do care, not just look after her, feed and clean her. They hug her, chat with her and she feels included. She is content and happy and is always smiling. I feel happy to recommend the Wheatsheaf Home as I feel it is a happy, caring home for my mum, thanks.

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Review of

Wheatsheaf Court Nursing Home

from J H (Wife of Resident) published on 7 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are extremely kind and friendly to both residents and visiting families and there is usually someone on duty as "lookouts" regarding possible falls and sanitary needs.
I appreciate clothes are washed together so vests, underwear and shirts always appear grey in colour. Residents seem to be
wearing other residents clothes despite name tags. Snacks could be varied.

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Review of

Wheatsheaf Court Nursing Home

from R R (Partner of Resident) published on 7 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and keep everyone in their care well looked after. I get any help I need or advice when I ask.

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Review of

Wheatsheaf Court Nursing Home

from Michael C (Son of Resident) published on 9 December 2019

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In the last two years, my 96-year-old mother has been a resident in two different care homes in Northamptonshire. In September 2019, she became a resident of Wheatsheaf Court after a spell in hospital. The building, a former coaching inn has been adapted for residential care and it's age shows in the
layout of the accommodation. The bedrooms are all of an adequate size and the high ceilings in the large communal areas give the feeling of being light and airy. Staff levels are very good and whilst there is a mixture of experience and youth, all of the carers show a level of compassion and caring towards the residents. Residents are offered a good range of drinks and snacks throughout the day. The manager and qualified nurse are always available to answer any questions relating to the running of the home or medication prescriptions. Since arriving at Wheatsheaf Court my mother has settled into the routine of the home and all members of the family comment on how calm she is. Highly recommended.

Reply from Michelle Caisley, Manager at Wheatsheaf Court Nursing Home

Thank you for your kind review, we aim to provide a very person-centred care that meets the needs of the individual. Your mother has settled into the home very well and is now part of a bigger family of which is the Wheatsheaf Nursing Care Home, where we as staff love her dearly.


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Review of

Wheatsheaf Court Nursing Home

from Kenneth Jesse C (Son of Resident) published on 7 June 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only admire the management and staff in the Wheatsheaf. In difficult circumstances, they take everything in their stride. A big thank you.

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Review of

Wheatsheaf Court Nursing Home

from Rachel (Niece of Resident) published on 30 May 2019

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found Everyone at the Wheatsheaf Court to be really friendly and caring, not only to our uncle but to all the family and friends that visit him in the care home too!
While our uncle has settled in over the last 7 months, everyone has encouraged him to maintain his independence and dignity,
and they have been careful to let him get used to his new surroundings in his own time, and everyone has really taken the time to understand him and his individual needs, therefore making his time there very happy.
He is very well looked after, we can’t fault his care.
It is a very happy and caring home and we are very glad we have made it a forever home for our Uncle.

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Review of

Wheatsheaf Court Nursing Home

from Roy. D. S (Friend of Resident) published on 13 May 2016

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The location of the Care Home is superb and is very clean. I get my shopping done at the same time as visiting the home, which allows me to visit more often. NOTE: No smell compared to some of the homes we visited. The care is fantastic and the home has lots going on. Staff are polite and very caring.
Great food and choice. I am glad we chose this care home.

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