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Care Home Owned by Interhaze Ltd in Staffordshire

  • Care Home Owned by Interhaze Ltd in Staffordshire

Interhaze Ltd Locations in Staffordshire (1)

 

1 Care Home owned by Interhaze Ltd in Staffordshire

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The Hunters Lodge Care Centre

Hollybush Lane, Codsall, Oaken, Wolverhampton WV8 2AT 

8.2 13 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • 90 Rooms

Interhaze Ltd Reviews in Staffordshire (13)

Reviews Posted for members of Interhaze Ltd

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Review of

The Hunters Lodge Care Centre

from Philip C (Son of Resident) published on 13 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad wasn't all that happy about having to go into care but that all changed with these wonderful people. His carer really bonded with my dad (Both being of Yorkshire Origin) and for the remaining months of his life he was happy.

Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre

Thank you for your wonderful review. It is so lovely to hear how your dad, although reluctant to enter into care found the experience really positive, and formed a bond with his carer and friend, who originated, just like him from Yorkshire. It must also offer you some comfort knowing he was happy and well cared for.


Reviews like yours offer reassurance to others needing to enter care, to feel confident that all will be well. Thank you again!


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Review of

The Hunters Lodge Care Centre

from Lynsey W (Daughter of Resident) published on 10 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been a resident at The Hunters Lodge Care Centre since July 2022. It was not an easy decision to make, putting a loved one into care. However, from the minute we walked through the door, I knew I had made the right decision. The home is situated in beautiful surroundings, the facilities are
brilliant, it's clean and the staff are wonderful. My mom is extremely well cared for and the staff have taken the time to understand her complex needs, ensuring she receives the best possible care. After years of caring for her at home, I am actually able to take a step back, knowing she is being looked after so well. Thank you everyone at The Hunters Lodge Care Centre for your ongoing support and hard work.

Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre

Thank you for your wonderful review, it is heart-warming and reassuring to hear your thoughts about the care Mum receives and the environment she lives in.
The manager and staff work hard to provide good quality care and a clean well-managed environment.
I will ensure I pass your review on to the manager and her staff.
Thank you again.


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Review of

The Hunters Lodge Care Centre

from M F (Daughter of Resident) published on 25 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I got lost on my way to the care centre on my first visit to my Mum on Kitwood. I was walking from the train station. It was wet and miserable and I was running out of time. I called the unit for directions and everyone was so kind to me - in the end, a staff member came to pick me up. When I got to
see my Mum, I was so upset - again I could feel the warmth from everyone. It's such a difficult time. My mum has been in several places recently, but I have never felt so welcome, even though my visit was short. If they are as kind to her as they were to me then I know they are good, caring and compassionate - and that's all that really matters now.

Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre

We would like to thank you for firstly, taking the time to review the care home and secondly, for such a positive review. Your review is particularly pertinent to us as you are from the industry. We will ensure that your comments are passed on to the manager and staff at Hunters Lodge Care Centre.


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Review of

The Hunters Lodge Care Centre

from T H (Granddaughter of Resident) published on 7 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a resident here for the last 6 months, she couldn't be happier here. The staff go above and beyond and always go the extra mile for any needs. The staff have the most excellent mannerisms I've seen, so helpful and welcoming. The place is so clean throughout and spacious. My Nan previously
suffered a fall, prior to going into the home and the staff have been amazing, getting her confidence up and getting her back on her feet.

Reply from Ravi Patel, CEO at The Hunters Lodge Care Centre

I really appreciate your comments. We need all the encouragement to make sure that all of our residents get the best care, especially since it’s been very hard at times, due to COVID.


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Review of

The Hunters Lodge Care Centre

from Sharon D (Granddaughter of Resident) published on 3 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is currently at Hunter’s Lodge care home at “The Terrace”. She has just turned 100 and the staff have been wonderful from day one. The care home is set in lovely grounds with great views and is clean, safe and welcoming, with large rooms, so feels very spacious. All staff that I have
encountered, have been friendly, dedicated, professional and caring. The staff have just held a 100th celebration (COVID secure obviously!) and Nan told us she had the most fantastic day. Nails painted, presents, balloons, cake etc. When we took her presents over, she looked even younger, so that says a lot about the marvellous care she receives. Thank you to all the hardworking staff and keep up the good work!

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Review of

The Hunters Lodge Care Centre

from Michelle W (Daughter of Resident) published on 29 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hunters Lodge is an excellent care home, set in scenic surroundings, with a warm and welcoming atmosphere. Whenever we visit, my father is always happy and well cared for, in a clean and well-organised environment. The staff are second to none; they have taken the time to get to know my fathers needs
to ensure he receives the best care possible. Communication is fantastic, during the lockdown, regular FaceTime calls were instigated by the home, and we are kept fully informed of any changes. Thank you to all at Hunters Lodge for your continued support and hard work.

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Review of

The Hunters Lodge Care Centre

from Teresa H (Daughter of Resident) published on 14 April 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was a little bit worried when my mam was moved over to during the lockdown in January and was not able to meet staff, but making our visits (window) I soon realised Mam was going to be ok and I didn't need to worry so much. Staff appear to be extremely professional and extremely caring. Thank you
to all the staff for making my mam cared for.

Reply from Michelle Interhaze, Area Manager at The Hunters Lodge Care Centre

Thank you for your kind words; the Management and care staff at Hunters Lodge are passionate about providing person-centred care to each resident within the home. We are pleased that we were able to alleviate any concerns you may have had in the transition between units and pleased that your loved one has settled in well in her home.


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Review of

The Hunters Lodge Care Centre

from Karen K (Daughter of Resident) published on 14 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom has been here at Hunters Lodge, for 4 years now, is very affected by her Alzheimer’s, but remains very happy and content. The staff treat her with care and compassion, care for her needs very well, and make it very easy for me to not worry about her when I am not able to be there. She was in a care
home before this, but I am so thankful that we found The Hunters and got her settled in. I don’t doubt that we still have her with us because of their excellent care. Thank you so much.

Reply from Michelle Interhaze, Area Manager at The Hunters Lodge Care Centre

Thank you for your kind words; the management and care staff at Hunters Lodge are passionate about providing person-centred care to each resident within the home.


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Review of

The Hunters Lodge Care Centre

from Jamiel S (Daughter of Resident) published on 28 October 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was welcoming and the staff were very friendly. Mom settled easily and she thoroughly enjoyed the activities. Mom stated she made lovely friends and can't wait to go back. I would highly recommend.

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Review of

The Hunters Lodge Care Centre

from Nigel B (Brother of Resident) published on 20 February 2020

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We find this care home to be comfortable, clean, peaceful and a stress-free environment almost calming. The staff have a smile for all and seem attentive to everyone's needs.

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Review of

The Hunters Lodge Care Centre

from Robert S (Cousin of Resident) published on 20 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm and friendly home and my cousin enjoys a good quality of life compared with her previous home life. Her partner was disabled in latter years and struggled to care for her.

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Review of

The Hunters Lodge Care Centre

from Sandra B (Friend of Resident) published on 18 September 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My knowledge of The Hunters Lodge concerns The Terrace where a friend of mine is a resident. He is extremely well cared for and has a pleasant airy room. The food he receives has always been of the highest standard. His personal cleanliness is excellent and his clothes are always well laundered. His
medical care has always received immediate attention, but above all else, the kindness of the carers is truly amazing and nothing is too much trouble. Activities are numerous and well thought out. The Hunters Lodge is a happy home, kept immaculately clean and all matters are dealt with a strict code of total fairness.

Reply from Gina Cirino, Manager at The Hunters Lodge Care Centre

Thank you for your kind words.


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Review of

The Hunters Lodge Care Centre

from Keith P (Son of Resident) published on 4 September 2018

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Hunters Lodge, Kitwood 1 for over 4 years. She has been well looked after and is happy in her environment. The management and careers are very good, have a very good relationship with mum and make me feel welcome every time I visit. Hunters Lodge is a forward-thinking home,
with improvements being made all the time. I wouldn’t hesitate in recommending Hunters Lodge to anyone needing to find a home for there loved ones.

Reply from Gina Cirino, Area Manager at The Hunters Lodge Care Centre

Thank you for the response.


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Awards / Recognitions (0)

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