MACC Care Ltd in Warwickshire | 1 Care Home

Review of
Studley Rose Care Home
from Liz G (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

Everything about Studley Rose is exceptional. My lovely mum lived at the home for 14 months. During that time she was always treated with kindness, dignity and respect. The whole team go out of their way to provide the very best care and they became like a second family to us. The care she received

in her final days could not have been better and the staff who looked after her are true angels.
From the moment you walk into the home you will realise it's a very special place as it's so calm and welcoming and spotlessly clean.
We will always be grateful for the care Mum received.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for sharing such kind words, these really do mean so much to us and I will be sure to pass these onto the team. We are truly honored to have been able to care for your mum during her time at Studley Rose and 't's wonderful to hear your feedback that she was treated with the kindness, dignity, and respect she deserved, and that our team felt like a second family to you. We strive to create a calm, welcoming environment, and it's rewarding to know it made a positive impact for both your mum and your family. Mum, alongside all of you will always be very much part of our Studley Rose family.

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Review of
Studley Rose Care Home
from C W (Daughter of Resident) published on 25 February 2025

Submitted via Website • Report

Overall Experience

It is almost 5 months since our mother was so warmly welcomed to the wonderful family that is Studley Rose and she is thriving. The care she receives has remained consistently outstanding. In fact, Studley Rose is a benchmark in kindness, care, comfort, thoughtfulness, and sincerity. Above all else,

the level of compassion which is shown equally to residents and to their families is unrivalled and I can't thank them enough.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for these kind words and the 5-star review. At Studley Rose, we strive to create an environment of warmth and compassion, not only for our residents but for their families as well. Your recognition of our team's dedication to kindness, comfort, and thoughtfulness means the world to us and I will be sure to pass this on to them. We look forward to seeing you again soon.

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Review of
Studley Rose Care Home
from Sarah J (Daughter of Resident) published on 17 February 2025

Submitted via Website • Report

Overall Experience

Mum came from a 4-week stay in hospital to Studley Rose and she thought it was a 5* hotel!
The manager and the team at Macc really went the extra mile to facilitate the move - 'The Great Escape' as Mum called it. The management, nursing and care staff were all so kind to Mum, and our family, through

every stage.
Thank you everyone you making our last weeks with Mum so much easier - what you do takes special people, we feel blessed.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your kind words and 5-star review. It was an absolute pleasure to be able to support both Mum and yourself - Mum was an absolute pleasure to support and you'll both always be part of our Studley Rose family. This feedback will mean so much to the team and I will be sure to share this with them.

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Review of
Studley Rose Care Home
from Julie W (Next of Kin) published on 14 January 2025

Submitted via Website • Report

Overall Experience

Our family member has been at the care home for four months, and we couldn't be more impressed with the level of care he's received. The staff are exceptionally caring, attentive, and always going the extra mile to ensure each resident is treated with respect and kindness. They've built a strong rapport

with him, making him feel comfortable and supported, and loved. The home itself is bright, welcoming, and beautifully maintained, offering spacious rooms and relaxing common areas. The garden is a peaceful haven for residents. There's a wide variety of activities available, from arts and crafts to social events, keeping residents engaged and connected. What stands out most is the sense of community. The residents are treated like family, and the staff fosters a warm, friendly atmosphere. I have complete peace of mind knowing that he is in such wonderful hands, he has been welcomed into a family.
Studley Rose care home is absolutely remarkable and that's down to every member of staff.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your 5 star review and incredibly kind words. We feel extremely privileged to be able to support your loved one and I know the team will really appreciate your review. We pride ourselves on our family ethos, so it means a lot to us that you feel your loved one feels part of our Studley Rose family. Thank you once again and see you soon.

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Review of
Studley Rose Care Home
from J G (Son of Resident) published on 10 December 2024

Submitted via Website • Report

Overall Experience

From the first contact it has been an excellent, compassionate and caring experience working with the team at Studley Rose. Nobody wants to be in a situation like our family has found ourselves. And very few people are already informed on the details and procedures to best help their parents make this

kind of transition. With Studley Rose, I found a group of people who care not only for the well-being of their residents, but also for the family members involved in the journey.
Every step of the way there has been someone able to help me understand the process and freed me to focus on what has mattered most - helping my parents. The facilities are really good, providing multiple modalities of care, and the staff manage to walk the line of professional and personal really well.
I'm so relieved to know my loved ones are safe, cared for, and provided with ample opportunities for community.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for these kind words! I am so pleased to hear of the positive impact your experience with Studley Rose has had. We always say families are just as much part of the SR family as their loved ones and we truly mean that! We are always here for you if you need anything at all and I will be sure to pass on your 5-star review to the team.

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Review of
Studley Rose Care Home
from C B (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience

As a family, we have had outstanding service at Studley Rose from the very first enquiry we made. Nothing is too much trouble for any of the staff.
Mum had a short respite stay first and was able to maintain her independence, yet be looked after and cared for in perfect proportions. A month later,

after such a positive experience, she moved in to Studley Rose and has settled so well.
When you enter the home you are made to feel so welcome and part of the family. The staff are so friendly and caring and know the residents well.
Thank you to everyone at the home, it is so good to know Mum is safe and cared for to such a high standard.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your kind words and 5 star review, this really does mean so much to us here at Studley Rose. We were delighted to welcome Mum back into the family following her positive experience with us during respite. It's an absolute pleasure seeing Mum joining in with all the activities and flourishing as she begins an exciting new chapter. Here if you need anything at all and look forward to seeing you again soon.

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Review of
Studley Rose Care Home
from Steve D (Brother of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience

My sister has been a resident of Studley Rose for about three months. I could not be more impressed with the level of attention and care that she is receiving. She has brightened, quite noticeably, from when she was living alone. I attribute that, to a great degree to the variety of engaging activities

that make her days so much less boring than just sitting at home watching television. Both the staff and the other residents seemed to embrace her from day one. Almost immediately, she developed a sense of belonging. I live all the way over in America and my way of connecting with my sister is via video chat. She has trouble, at times, dealing with how to make the connection and open up her video camera. The staff has proven always ready to get with her and help us get connected and that has meant the world to me in keeping in touch with my Sis.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your kind words Steve, that really means so much to us here at Studley Rose. It's so important that we support those living with us in staying connected to the people they love, so I'm pleased to hear your positive feedback. We're incredibly honoured to have your sister as part of our family. Here if you need anything at all and speak soon.

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Review of
Studley Rose Care Home
from Gerard T (Son-in-law of Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience

My American mom-in-law, who has Alzheimer's, stayed for 3 weeks whilst my wife and I had a much-needed break. We couldn't have been happier with our choice of care home for her. From the moment she arrived on 4th July (Independence Day) at their reception with USA flags and Hershey's chocolate to greet

her, we knew this was probably going to be a good place to be cared for. We weren't disappointed at all - during the 3 weeks we were kept informed about mom's daily activities, her health and mental state etc and they responded to any questions we had.
When we spoke to mom she was enjoying her holiday/stay and said 'All the staff are so friendly'. This was her repeating sentence. So friendly in fact, that when we collected her and got her home, within 24 hours she had decided she wanted to return to Studley Rose for good! A huge thanks to the customer relationship manager for being so professional, thoughtful and caring during this very emotional time for us and for Mom.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your kind words and glowing feedback. This really does mean so much to all of us at Studley Rose. Mum very quickly became part of the family and was greatly missed when she left, so we were all delighted when she decided to return and join us permanently. I will be sure to pass your review onto the team and we look forward to seeing you soon. Always here if you need anything.

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Review of
Studley Rose Care Home
from Margaret S (Wife of Resident) published on 23 July 2024

Submitted via Postal Card • Report

Overall Experience

Upon arrival, we were impressed by the friendly and warm welcome from the staff. The room was spacious and comfortable. My husband has been a resident of Studley Rose for one week and has been so well looked after.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Margaret, thank you so much for your kind words and glowing review, this really does mean so much to us here at Studley Rose. Your husband has settled into the Studley Rose family so well and it really is so lovely to see you all enjoying the facilities together. We're always here if you need anything at all and we look forward to seeing you on your next visit.

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Review of
Studley Rose Care Home
from Fiona L (Daughter of Resident) published on 3 July 2024

Submitted via Website • Report

Overall Experience

I highly recommend Studley Rose Care Home. My father went to the care home in June and the transition from the hospital to the care home was organised brilliantly by the care home. Great communication, updated me on how my father was settling in. The staff give my father excellent care and after such

a worrying time of him having to go to a care home, I have no more worries as the care is excellent. It's been a great reassurance to the family, especially my mother who was anxious about putting my father into a care home for health reasons.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Fiona, thank you so much for your kind words and 5-star review. Dad has settled in extremely well here with us and it's lovely to hear your feedback about the excellent care & support here at Studley Rose. Both Mum and yourself are just as much part of the family as Dad is so I'm pleased that you are now both feeling reassured. We are always here for you all and we very much look forward to seeing you soon.

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Review of
Studley Rose Care Home
from Nigel H (Son of Resident) published on 29 May 2024

Submitted via Website • Report

Overall Experience

Studley Rose provides great care for my mum. The staff care for residents and truly connect with families, keeping you informed and involved. Residents benefit from a diverse calendar of activities, ensuring there's something for everyone. In the first months mum has enjoyed games and musical performances

while staying at Studley. Studley Rose keeps residents engaged and spirits high. The facilities are very clean, providing peace of mind, knowing your loved ones are in a safe and comfortable place.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your kind words and 5-star review - this really does mean so much to us all here at Studley Rose. It's vital that our families feel as much part of the family as your loved ones do, so it's great to hear you feel well-informed and involved. Looking forward to seeing you soon.

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Review of
Studley Rose Care Home
from Stacey W (Niece of Resident) published on 15 May 2024

Submitted via Website • Report

Overall Experience

Our uncle was a resident of Studley Rose for a short time before sadly passing away. While he was at Studley Rose he was treated with kindness, caring and compassion as he had not long lost his wife before becoming very unwell himself. Nothing was too much trouble for any of the staff at Studley Rose,

we were all instantly welcomed and made to feel at home. We couldn't recommend this care home enough with what they have to offer and the great members of staff! We are sad that our uncle is no longer at Studley Rose but they have asked us to keep in touch and said we are always welcome whenever we want to come back! We could not have met more genuine people!

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Stacey, thank you so much for your kind words and glowing review. Your uncle is greatly missed by us all here. You and the family will always be part of the Studley Rose family, and we really do hope you'll stay in touch and pop in and see us when the time is right for you all. We're always here for you. Sending you all my best wishes, and hope to see you soon.

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Review of
Studley Rose Care Home
from Lisa C (Niece of Resident) published on 14 May 2024

Submitted via Website • Report

Overall Experience

What a transformation with my uncle in just two weeks at Studley Rose. After leaving hospital at rock bottom, following 8 months of numerous hospital admissions, he is back to his former self and after two weeks respite care he likes it so much he's decided to stay as a permanent resident.
Studley

Rose is purpose-built so it is modern, clean and warm. The en-suite rooms are tastefully decorated with well-made high-quality fixtures and fittings. There are a number of communal seating areas and recreation rooms. There are activities on every day and residents are able to wander/wheel around as they please in a safe environment.
My uncle is very much enjoying the food and, in addition to three meals a day, there are snacks and drinks freely available all day. Visitors can also help themselves with free drinks, which is a nice touch.
The thing that really makes Studley Rose stand out though is the manager and the team. Friendly, caring, patient, empathetic, nothing is too much trouble.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your kind words and feedback, this really does mean so much to us all. It's an absolute pleasure to have your Uncle and the family as a very well-loved part of our Studley Rose family. We very much look forward to supporting your Uncle to continue living an active and fulfilled life here with us. I will be sure to pass on your glowing review to all of the team.

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Review of
Studley Rose Care Home
from Derek F (Son of Resident) published on 8 April 2024

Submitted via Postal Card • Report

Overall Experience

A five-star home. Staff - welcoming, professional, caring and smiling. Management - well-led, organised and listening. House - modern, clean and odour-free. Facilities - lots of parking, big rooms, wide corridors, hairdressing and entertainment. Food - good choices, personally tailored menus, fresh

and well-cooked. Activities - inclusive, varied and good choice. But above all staff engage!

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your fantastic feedback, Derek. Having been a care home owner yourself, this is high praise indeed and will mean a lot to all of the team here at Studley Rose. Looking forward to seeing you again soon.

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Review of
Studley Rose Care Home
from S H (Wife of Resident) published on 28 March 2024

Submitted via Postal Card • Report

Overall Experience

Since my husband has moved into Studley Rose I have been really pleased with the care. My husband always looks very smart and taken care of. He is always included in activities and is always happy and smiling. Staff are always polite and communicate well, they tell us how my husband has been. He loves

his daily cooked breakfast. We can't thank you enough as a family.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your 5-star review and kind words. Your husband, yourself and the rest of your family are much loved members of the Studley Rose family. Your valued feedback will mean a lot to the team and I will be sure to pass this on to them all. Look forward to seeing you again soon.

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Review of
Studley Rose Care Home
from Ray F (Resident) assisted by family/friend published on 18 March 2024

Submitted via Postal Card • Report

Overall Experience

Arrived in the home early February 2024. Was made to feel very welcome by all levels of staff.
Amenities are extensive and am able to participate or not, as I wish.
Food is very good and if anything is too much!

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Thank you so much for your kind words. We are absolutely delighted to have you here with us! It is so lovely to see how quickly you have settled in and how you and your loved ones have become part of the Studley Rose family. I will be sure to pass on your glowing feedback to the rest of the team - this will really mean a lot to them all.

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Review of
Studley Rose Care Home
from Helen C (Daughter of Resident) published on 15 February 2024

Submitted via Website • Report

Overall Experience

A faultless experience and the standard of care from all staff was excellent. A lovely care home which was comfortable, spotless and very welcoming. We would have no hesitation in recommending to our friends and family.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Helen - thank you so much for your lovely review and kind words. This review will mean a lot to everyone here at Studley Rose. Do remember, you will always be part of our family so please feel free to pop in if you're ever passing - we'd love to see you! Here if you need anything.

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Review of
Studley Rose Care Home
from Gill H (Daughter of Resident) published on 8 February 2024

Submitted via Website • Report

Overall Experience

My parents moved into Studley Rose towards the end of November.
The home is beautifully presented, and the staff are friendly, attentive and very professional. Nothing is too much trouble.
My parents have both settled in really well, which is a credit to the staff's expertise and the level of care

given.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Gill - thank you so much for your kind words and outstanding review; this really does mean so much to us all at Studley Rose, and I will be sure to share your kind words with the team.

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Review of
Studley Rose Care Home
from M K (Daughter of Resident) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience

My father has been a resident at Studley Rose Care Home for a month, and I am very happy with all aspects of his care.
All the staff at Studley Rose Care Home are very friendly and helpful to both myself and my father.

Reply from Maria Willis, Registered Manager at Studley Rose Care Home

Thank you so much for your lovely review; it is always nice to hear that we are doing well. We always strive to do our best. You and Dad have very quickly become part of our community, and it is a pleasure to look after dad and have a chat with you. Thank you for all your support.

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Review of
Studley Rose Care Home
from Valerie A (Daughter of Resident) published on 11 January 2024

Submitted via Website • Report

Overall Experience

My mother became a resident mid-November and the care she receives is amazing. The staff are so friendly and it is lovely to see how Mum, who has dementia, is so settled happy and trusting of them. She is never left in her bedroom during the day and is taken to all activities where carers are always

encouraging and participating with the residents. Studley Rose is a wonderful care home that has an amazing care and compassion for both the residents and their families.

Reply from Paul Turvey, Customer Relationship Manager at Studley Rose Care Home

Hello. Thank you so much for your 5 star review, this really does mean so much to all of us here at Studley Rose and I will be sure to feed back your lovely words to the whole of the team!

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Care Home Owned by MACC Care Ltd in Warwickshire

MACC Care Ltd Locations in Warwickshire (1)

MACC Care Ltd Reviews in Warwickshire (45)

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

Studley Rose Care Home

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