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Care Home Owned by Surecare Group in Powys

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Surecare Group in Powys

Only the locations & reviews in Powys for Surecare Group are showing below.

View the details of all 6 locations (with 193 reviews) owned by Surecare Group

Surecare Group Locations in Powys (1)

 

1 Care Home owned by Surecare Group in Powys

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Vyrnwy Nursing Home

Llansantffraid-ym-Mechain SY22 6AU 

9.8 44 reviews
"My uncle came into the care of Vyrnwy Nursing Home Feb 24. He was there until he passed away sadly in Jan 25. I visited him on numerous…"   Read all 44 reviews
Location Type Care Home

The Vyrnwy Nursing home is a friendly home providing nursing care for elderly frail and dementia care in a homely environment. The home has a picturesque and tranquil setting beside the River Vyrnwy in the village of Llansantffraid and is close to… Read more about Vyrnwy Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 39 Rooms

Surecare Group Reviews in Powys (44)

9.3
Surecare Group has a Group Review Score of 9.3 (9.282) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Surecare Group must have a Review Score.

Overall Experience

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Review of

Vyrnwy Nursing Home

from Annette D (Granddaughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan come to Vyrnwy November 2023 after poor health led to myself and my mum not being able to provide her with the care she needed. It was a hard decision but the best for Nan, she has had the best care we could of possibly hoped for, she left on April 6th to be with the Angels and she was peaceful
and all our wishes for her dignity was respected. She had the best nurses and carers you could ever need, personal care was excellent and always clean, tidy and dietary needs met. I am thankful to all that cared all the staff felt like family and the hugs she had when we couldn't be there helped us knowing she was in a good place with excellent people round her. Thank you so much for everything, ( I've joked to my parents they need a double room when it's time !!l) Recommend this home 100% to anybody looking for a nursing home.

Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing Home

Thank you so much for your lovely message. It means a great deal to know that you felt supported and reassured, and that her care brought you comfort. Your kind words about our team and the home will be shared with everyone. And your comment about the "double room" did give us all a smile-thank you for that!


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Review of

Vyrnwy Nursing Home

from C D (Wife of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found staff and carers very friendly and my husband well cared for. He passed away in March, when I called to collect his possessions I could not have asked for more kindness and compassion, along with shared memories of my husband and his personality. Thank you to everyone.

Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing Home

Thank you for your kind words. It means a great deal to us to know that our team's support and compassion made a difference during this difficult time.


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Review of

Vyrnwy Nursing Home

from V H (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were very reluctant to take this step in our mothers c are, but it proved to be the best opportunity for her. She received loving and considerate care from the staff during her 3 month stay with them. Her dignity and respect were paramount to the staff who kept us fully informed to the end. The distance
we had to travel to visit was not a deterrent for the quality of care mum received.

Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing Home

Thank you so much for sharing your kind words. We truly understand how difficult and emotional it can be to make the decision to place a loved one in care, and we are deeply honoured that you trusted us with your mother's care. Your feedback is invaluable, and it motivates us to continue offering the highest standard of care.


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Review of

Vyrnwy Nursing Home

from D D (Nephew of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle came into the care of Vyrnwy Nursing Home Feb 24. He was there until he passed away sadly in Jan 25. I visited him on numerous occasions and without exception the care, attention to detail was exemplary. He was popular with the staff even though he was in essence bed ridden. A great team who
always helped him 100%.

Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing Home

Thank you for sharing such thoughtful feedback about our team. We are grateful to have had the opportunity to care for your uncle during his time here at Vyrnwy Nursing Home. Our staff is truly dedicated, and it means a lot to us to know that their efforts brought comfort to him and to you.


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Review of

Vyrnwy Nursing Home

from A W (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind staff. Very good activity coordinator. Open door policy for communication food excellent.

Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing Home

Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you have been pleased with the care and services provided. Its wonderful to know that our team, including the staff and activity coordinator, have met your expectations, and that our open-door communication policy has been beneficial.


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Review of

Vyrnwy Nursing Home

from R C (Son of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care from the staff. It is a very sociable home with many activities for the residents. The maintenance of the rooms is very good, perhaps the refurbishments could be more frequent. Overall it is a very good care home.

Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing Home

Thank you for your kind feedback! We are thrilled to hear that you appreciate the care from our staff and the variety of activities we offer for the residents. We also value your input on the room refurbishments and will certainly take that into consideration. Your thoughts help us continue to improve and provide the best possible care.


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Review of

Vyrnwy Nursing Home

from Jayne M (Niece of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute my Uncle entered Vyrnwy Nursing Home he was genuinely cared for! Everyone is so friendly, kind and thoughtful.
It's so hard when your family lives all over the world - you just hope your loved one gets treated with kindness and dignity they deserve and Vrynwy has delivered exactly
that.
Every time I called it was no trouble for them to get my Uncle and they said often how much my Uncle enjoyed our chats. When I emailed photos they would print them to give to him straight away.
He spoke happily about the lovely location of the Home, all the activities, outings and the garden which he had a great time tending!
When he passed recently, I felt a particular staff member and all the team were genuinely saddened with the loss of him at the home - it's shows a great deal about the quality of the people employed throughout the home.
As a family member I cannot not recommend Vyrnwy Nusing Home highly enough for the true care that you want for the people you love the most! Thank you all so much!

Reply from Jennifer Greenwood, Home manager at Vyrnwy Nursing Home

Thank you so much for your kind words and thoughtful feedback. We are deeply touched that your Uncle received the care, attention, and respect he deserved during his time with us at Vyrnwy Nursing Home. It means the world to us to know that we made a positive difference in his life.


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Review of

Vyrnwy Nursing Home

from A G (Sister of Resident) published on 22 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister spent 10 months in Vyrnwy Nursing Home. She was totally disabled and bed-bound. I found Vyrnwy very good with their care and the manger cared about the residents and is always accessible if you need her. The nursing care was very good and the staff looked after my sister until she died.

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Review of

Vyrnwy Nursing Home

from Joan B (Wife of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care you gave my husband. His room was very nice and kept very clean. The staff were very kind and friendly and very pleasant. He said the food was very nice. He came here looking very happy and contented. It was very noticeable he had been very well cared for. Thank you all so much
for taking good care of him.

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Review of

Vyrnwy Nursing Home

from Zoe W (Daughter of Resident) published on 9 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Vyrnwy Nursing Home.
My mum spent the last few months of her life living at Vyrnwy. She was frail and needed constant care.
I know I chose the right place for her, and feel comforted that she was looked after by such a warm caring community of people, whose professionalism
met the highest standards.
Thank you to everyone.

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Review of

Vyrnwy Nursing Home

from Andy W (Nephew of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care. My Uncle came to Vyrnwy in a very poor state of health.
Since his arrival his mental state has improved, he is well-presented and is looked after wonderfully. He is happy, comfortable, talkative, mentally stimulated, and has put on weight. The staff recognise when he needs reassurance
and this is always provided straight away.
He is treated as an individual with dignity and respect. Communication between the staff and myself is excellent and I am kept updated.
I am so relieved and happy that he is in such a lovely place.
Thank you to all the Vyrnwy staff.

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Review of

Vyrnwy Nursing Home

from Anna D (Daughter of Resident) published on 10 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my mother has received and is still ongoing. She is being looked after very well and all staff are friendly and chatty and always ready to help. Nothing is too much trouble for them and she always looks clean and comfortable. I'm so pleased she is staying at the Vyrnwy
Nursing Home.

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Review of

Vyrnwy Nursing Home

from Ian S (Son of Resident) published on 6 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for 18 months and very frail. Throughout her stay, the care was of the very highest standard, and I cannot speak too highly of all of the staff and thank them for their professionalism and attention at all times.
Mum was always happy, and it was a pleasure to visit - thank
you all!

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Review of

Vyrnwy Nursing Home

from Caroline D (Daughter of Resident) published on 3 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this home enough, after trying my dad in a few homes this was the one he settled into. The staff are very welcoming, they have a variety of activities throughout the week to keep the residents occupied should they wish to join in and several trips out during the year ranging from
meals out to trips to surrounding areas i.e barge trips to a day at the beach.
It's in a lovely location with a river view and garden for everyone to enjoy all year round.

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Review of

Vyrnwy Nursing Home

from Kathy G (Daughter of Resident) published on 17 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident here since over three months following a tough month in hospital. She is in her late nineties and needed round the clock care when she first arrived with the intention of returning home to live alone, but with a 'package of care' arranged by social services. However, as the weeks
have flown by, Mum has changed her mind, deciding to stay indefinitely because of the overwhelming love, care and attention she receives daily from the most fantastic, dedicated team of happy, jolly, extremely professional and genuinely caring professionals. Visiting hours are long and generous. Activities are plentiful and good fun, including bowls, dominoes, bingo, cards and cookery, to mention but a few. Enjoyable visits and days-out are so cleverly organised and supervised and I truly can't speak highly enough of this wonderful, amazing nursing home oozing warmth, love and friendliness. Mum is so very happy here and I feel so lucky and privileged that she is here.

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Review of

Vyrnwy Nursing Home

from L W (Daughter of Resident) published on 17 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the Staff looking after my dad. The staff are very supportive and looked after my dad so well. It was nice to see my dad joining in with some activity and how they brought the activity to his bedroom when he didn't feel well enough to join the others downstairs.

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Review of

Vyrnwy Nursing Home

from Gemma O (Granddaughter of Resident) published on 13 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home have been great with Nan. Nothing is too much trouble. The staff are amazing, professional, friendly and warm. My nan had always been anxious of going into a care home. She’s enjoyed the Vyrnwy Nursing Home so much that she’s decided to stay (rather than try to continue to live independently
with carers coming into her home). This says it all about the quality of care.

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Review of

Vyrnwy Nursing Home

from Ian F (Son of Resident) published on 10 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is at Vyrnwy Nursing Home and it's a straightforward easy review - 'we couldn't have got any better'. Not only the excellent professional care from all the staff (thank you) but it's the small things that Vyrnwy will do that add up even more; charging her phone, making sure she's ready for a
family day out, going over to the shop for a few things for her, and just the good day to day chat.

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Review of

Vyrnwy Nursing Home

from Stephen R (Son of Resident) published on 9 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time my dad has been at the home, he is beginning to settle down. Everything appears fine.

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Review of

Vyrnwy Nursing Home

from Phil R (Son of Resident) published on 22 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a serious stroke and four months of hospitalisation Dad was confused, disorientated and unhappy with his loss of mobility. Dad has already had a stay in a care home but with the stroke, he was unable to go back. We therefore have a benchmark to rate Vyrnwy against and find them equally caring
to dad and the family. Dad's condition has resulted in him being challenging and the staff have dealt with him with respect and care. His room is excellent, ensuite facilities requires cosmetic fix, hence the rating.

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