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Care Homes Owned by Abbey Court Care Ltd

10 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Abbey Court Care Ltd

Abbey Court Care Ltd Locations (2)

 

2 Care Homes and Adult Day Care Centres owned by Abbey Court Care Ltd

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Abbey Court Care

526 Church Road, Yardley, Birmingham B33 8HT 

10 49 reviews
"This is my third visit to Abbey Court Care and the service has been good on each visit. The staff are pleasant and met my care needs.…"   Read all 49 reviews
Location Type Care Home

Now celebrating their 40th Anniversary. Abbey Court has a team of dedicated staff that are fully trained to provide person-centred care to all residents, resulting in a high-quality, worry-free lifestyle for all the residents and their families and… Read more about Abbey Court Care

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 24 Rooms from £750 / week
Abbey Court Day Care Services

526 Church Road, Yardley, Birmingham B33 8HT 

6 reviews

Abbey Court Care Ltd Reviews (55)

10
Abbey Court Care Ltd has a Group Review Score of 10 (10.000) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abbey Court Care Ltd must have a Review Score.

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Review of

Abbey Court Care

from E F (Respite Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my third visit to Abbey Court Care and the service has been good on each visit. The staff are pleasant and met my care needs.

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Review of

Abbey Court Care

from Larry W (Son of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since 2018. She has always received first-class care from the staff. I have nothing but praise for the care she receives. Prior to Mum coming to Abbey Court Care I visited sixteen care homes and found Abbey Court to be the best for Mum.

Reply from Rebecca Poppy, Manager at Abbey Court Care

Thank you so much for a wonderful review of our home, I will pass on your comments to our staff team.


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Review of

Abbey Court Care

from K H (Niece of Resident) published on 5 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty moved into Abbey Court a while ago, she has really settled well, her room is really homely and I have a good relationship with her key worker, who goes over and above to help out as I live quite far from the home and don't get to visit that much. All of the staff are lovely and the management
team are easy to talk to and help me speak with my aunty over the phone. Abbey Court is a really lovely care home.

Reply from Rebecca Poppy, Manager at Abbey Court Care

Thank you so much for a lovely review of our home. I will pass on your comments to the rest of the staff.


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Review of

Abbey Court Care

from M M (Resident) published on 25 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here. The staff are good and look after me.

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Review of

Abbey Court Care

from Keely D (Granddaughter of Resident) published on 18 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my grandmother being in the home she has beneficially progressed with mobility and speech. Being able to visit her in a home as a family and my grandmother brings us so much joy. The staff are always on hand to help us and know her so well. We're always made to feel at home when we come and visit
her. The staff have been brilliant with us, helping us to communicate with her. All staff ensure Nan's needs are catered for we're updated in the process. We especially love her bedroom where they've put photos up to make it feel just like home.

Reply from Rebecca Poppy, Manager at Abbey Court Care

Thank you very much for a lovely review of our home.


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Review of

Abbey Court Care

from Rita S (Resident) published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the food and the staff.

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Review of

Abbey Court Care

from Anne P (Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.
Good staff. Activities are very good and is the food.

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Review of

Abbey Court Care

from Ken C (Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food modest. The staff are good. Want more meals out.

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Review of

Abbey Court Care

from K G (Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's nice and warm here. I love my bed.

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Review of

Abbey Court Care

from Patricia T (Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice.
Very polite staff.
Very nice building.

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Review of

Abbey Court Care

from Sharon C (Daughter of Resident) published on 27 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day bringing my mom, all the staff were so friendly and made me feel at ease leaving Mom in their capable hands, knowing she will be looked after. Thought the place was lovely and clean, bright with plenty of room to get around. The bedroom was homely and comfortable. Overall, the staff
were so helpful and kind. A truly caring place, bright and cheerful.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you for your excellent review. It clearly shows that we continue to exceed all expectations.


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Review of

Abbey Court Care

from Rose S (Daughter of Resident) published on 17 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's stay at Evergreen was wonderful. The carers, the accommodation, the residents were all so good. It is always daunting to leave a relative in this way, but the staff supported me as well as my dad. I would just like to say thank you!

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you for your superb review showing that we continue to provide a top rate service.


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Review of

Abbey Court Care

from T R (Daughter-in-law of Resident) published on 8 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

In short, I would not recommend Evergreen.
My mother-in-law can't walk and uses a stand aid to transfer her. Evergreen called me after about 2 hours of mom being there and said mom could not use their stand aid and was taking 3 to assist her (I find this hard to believe as I used mom's with her by
myself the morning I took her to Evergreen). They also said they couldn't keep her. I asked if they could keep mom until I found her a place somewhere else. To this the reply was no and that I need to collect her as soon as possible. The social worker spoke with them and suggested that we take mom's stand aid to which they said no.
The social worker did manage to find mom a placement thankfully.
Mom has carers 4 times a day and these had been cancelled. Evergreen showed no compassion.
Fortunately, mom has family to help resolve issues but not all elderly do.
Please bear this in mind before placing your loved ones into Evergreen. You could get the phone call to say come and collect.

Reply from Dave Thompson, Owner at Abbey Court Care

This review is nothing short of malicious and vindictive. Before the resident came in, her daughter told us her mother could weight bare and assist with transfers. When she arrived, it was clear she could not stand using our equipment, taking 3 staff in addition to support her. It was not safe for this lady to stay with us as she needed nursing care which we do not provide. Later that day she was eventually transferred to a local nursing home. The daughter was only at our Home for about 30 minutes, taking her mother to the bedroom and then the office to complete paperwork. Because of the short time she was at the Home and the fact she only saw a bedroom and the office, it is impossible for her to have made a reasoned assessment of any of the 12 topics to be reviewed. There is certainly no marks for carehome.co.uk for using a review system that is fatally flawed and no longer fit for purpose.


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Review of

Abbey Court Care

from Helen G (Daughter of Resident) published on 16 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff went the extra mile in helping my mum settle into her new home. They were gentle and kind during a difficult time. They have continued to be friendly, supportive and caring. The food always looks appetising and smells wonderful. We feel reassured that they have her best interests at heart.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you very much for your excellent review. It shows that we continue to provide a first-class service.


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Review of

Abbey Court Care

from Sheila S (Resident) published on 13 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's very homey. very comfortable. The girls are excellent and very pleasant. I'm happy here and happy with the service offered.

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Review of

Abbey Court Care

from Ann P (Resident) published on 24 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Evergreen is a lovely place to be - it is a lovely home.

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Review of

Abbey Court Care

from Brian P (Resident) published on 23 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living at Evergreen.
The staff are very kind and friendly.

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Review of

Abbey Court Care

from Martin M (Son of Resident) published on 2 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff and very caring. The staff helped out all the time when needed. It is a very homely environment with very friendly staff. They made my mom feel like she was a part of the family.

Reply from Dave Thompson, Owner at Abbey Court Care

Thank you very much for your excellent review. It is good to see that your mother enjoyed her stay with us, as the staff did looking after her. We would welcome her back anytime.


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Review of

Abbey Court Care

from S F (Friend of Resident) published on 29 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted as an emergency placement to Evergreen. The staff welcomed her with open arms and were very kind and thoughtful of her needs. She had never been in a care home before and was very nervous about moving in. She has settled very well and I can't thank the staff enough for all they
have done.

Reply from Dave Thompson, Owner at Abbey Court Care

Many thanks for your excellent review, highlighting our continued commitment in providing a first-class service.


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Review of

Abbey Court Care

from K G (Resident) published on 11 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good food. Very good staff. Very clean. I love living in Evergreen.

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Awards / Recognitions (0)

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Frequently Asked Questions about Abbey Court Care Ltd

How many Care Homes does Abbey Court Care Ltd own?

Abbey Court Care Ltd own 1 Care Home.

Which Abbey Court Care Ltd Care Homes have the highest review score?

Abbey Court Care has the highest review score.
Abbey Court Care Ltd in West Midlands

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