How many Care Homes does Wellbeing Residential Ltd own?

Wellbeing Residential Ltd own 3 Care Homes.

Which Wellbeing Residential Ltd Care Homes have the highest review score?

Harrington House , Southernwood House & The Broughtons Care Home have the highest review score.

Wellbeing Residential Ltd | 3 Care Homes

Review of
Harrington House
from Lesley B (Daughter of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

We have always found staff at all levels to be caring, helpful and very professional in the 3 years Mother was at these premises. We always found the same was given to us when visiting and we always felt comfortable in the environment. We wouldn't hesitate to recommend Harrington House to any future

people who were considering placing a relative in care.

Reply from BOB DHALIWAL, Director at Harrington House

Thank you so much for your kind review! We're so glad to hear your mother felt comfortable and well cared for during her time at Harrington House. It means a lot to us that you would recommend our home to others. Warmly, The Team at Harrington House.

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Review of
Southernwood House
from S L (Daughter of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience

We were very pleased with Southernwood on the whole. The staff were friendly and caring and Mum felt well looked after. The food was very good (she's quite fussy and liked it so it must be good!) The building was a little run-down but new windows were being fitted during her stay and this was less important

for us than her care. The only negative was that we'd asked for a shower and hair wash for her every 3rd day which didn't happen, she may have been reluctant though.

Reply from lauren wood, Finance/Administration Lead at Southernwood House

Thank you for your kind words about all of our team at Southernwood. We're delighted to hear that your mother felt well cared for and enjoyed her stay. We appreciate you bringing this to our attention. Your comments will help us continue to improve our services. Thank you again.

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Review of
Southernwood House
from Geri S (Daughter of Resident) published on 30 September 2024

Submitted via Website • Report

Overall Experience

We found the home to be very caring and patient, staff seemed to be motivated and happy within their role. The only downside was furnishings and storage for the residents. But we found the food and care to be excellent.

Reply from Jacy Huddlestone, Manager at Southernwood House

Good afternoon, thank you so much for your feedback this is very much appreciated, We are so thankful we had the pleasure of meeting your father-in-law and hope he has settled in well at his new home. We appreciate the building requires freshers, but we are pleased to say this is now in process. Thank you for your kind words.

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Review of
Southernwood House
from C H (Daughter of Resident) published on 4 July 2024

Submitted via Website • Report

Overall Experience

During the short time my mother has been here she considers it home and the carers are her friends. She is shown respect and treated with dignity. She has been encouraged to socialise which has given her a newfound confidence. Good menu options with freshly prepared food. Her room is always clean and

tidy and her clothes are laundered regularly. Management at the care home has been a big support with queries, paperwork and general admin during the settling period. Yes, the building looks tired and requires a bit of TLC but most importantly it's the excellent care that counts.

Reply from Lauren Wood, Finance/Administration Lead at Southernwood House

Thank you for sending in the review! We're so happy to hear Mum felt at home when staying at Southernwood. Making friends with all residents and staff is also a big comfort and makes such a difference. The kitchen staff will be delighted with the comments on the quality of the food. I'm glad you had reassurance and support from the care home managers they are a fabulous team. You're right - while the building itself might need a bit of an update, the care Mum received is what truly matters. Thanks again for the feedback. Please don't hesitate to reach out if you have any questions or require further assistance.

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Review of
Southernwood House
from S H (Daughter of Resident) published on 20 June 2024

Submitted via Website • Report

Overall Experience

My mum has been staying at Southernwood House for the past couple of weeks while she transitions from hospital care. Mum's room is small but has everything within easy reach and the carers are just a press of the buzzer away! Although the building itself is a little dated this has no impact on the care

shown. All of the care staff are always very friendly and welcoming and obviously take pride in the care they offer all of the residents. This care also extends to family and friends of residents too as I have been able to join Mum for lunch in the dining room a couple of times for really tasty meals! A huge bonus is the choice of homemade meals prepared in the kitchen at Southernwood House, the cooks are absolutely 100%. Mum also enjoyed a recent pampering activity after which I have photos of her looking glam! I am sure more organised activities would be a bonus too.

Reply from Jacy Huddlestone, Manager at Southernwood House

Thank you so much for your kind email about your mother's experience at Southernwood House. We are delighted to hear that her transition from hospital care has been smooth and that she feels comfortable in her room. Our team takes great pride in providing high-quality care to all residents, and we're happy to know your mother feels supported by our friendly staff. We appreciate your recognition of our kitchen team as well - homemade meals are a source of joy for many residents! Thank you again for your feedback. Please don't hesitate to reach out if you have any questions or require further assistance.

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Review of
Harrington House
from Pam L (Daughter of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience

This was our first experience of the care home system. And wow - what an experience!
Every single member of staff is so, so lovely. Everyone is very friendly, very kind and very helpful. The way they interact with residents is wonderful. And it's not just the residents they care about and look after.

They extend this to family members too. The last few months have been a very stressful and emotional time for me. Many members of staff have offered me a listening, understanding and supportive ear and sometimes even a hug! They feel like friends I have known for years! This is every bit as valuable as the care they provide for the residents and I will never be able to thank the staff enough for everything they have done for both me and my mother. She has had to move to another care home now which is closer to her family and friends. But her final comment was 'I wish I could take all the staff with me!'
I cannot recommend Harrington House and the staff highly enough!
Thanks to everyone.

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Review of
Harrington House
from S W (Daughter of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience

My dad was brought to Harrington House. The care he received is excellent. You would never get a better team, they are all fantastic. The food is fantastic and the staff are a credit to this home. I really can't say anything bad at all and I will recommend the house to family and friends.

Reply from BOB DHALIWAL, Director at Harrington House

Thank you so much for taking the time to leave such a wonderful review about Harrington House! We are thrilled to hear that your dad received excellent care and that you found the food on offer fantastic.
Your kind words about our team truly mean a lot to us. We strive to provide the best possible care for our residents, and it's incredibly rewarding to know that our efforts are appreciated. We will be sure to share your feedback with the entire staff – it will definitely brighten their day!
We are honoured that you would recommend Harrington House to your family and friends. That's the highest compliment we can receive.

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Review of
Harrington House
from Delia B (Respite Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience

I would like to say how enjoyable my stay here has been. Everyone from cleaners, kitchen staff, laundry, carers and office staff have treated me with kindness and dignity from what at the beginning for me was a very stressful time. Their patience and encouragement has helped to get me home once more.

I would recommend your home to anyone who is reluctant to leave home to live or recuperate. Well done. Once again thank you to everyone.

Reply from BOB DHALIWAL, Director at Harrington House

Thank you for your heartwarming review. We are delighted to hear that your stay was enjoyable and that our staff made a positive impact on your experience. Your kind words are deeply appreciated and motivate us to continue providing exceptional care.
Thank you for recommending our care home Harrington House. We are honored by your endorsement.
Sincerely,
Director

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Review of
Harrington House
from M S (Daughter of Resident) published on 14 November 2023

Submitted via Postal Card • Report

Overall Experience

Our mum was helped from leaving the hospital to Harrington House, although she was very confused and troubled. Staff were helpful and reassuring, and as visitors, we were welcomed and supported also with any concerns we had with Mum's welfare.

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Review of
Harrington House
from Carole B (Respite Resident) published on 11 October 2023

Submitted via Postal Card • Report

Overall Experience

I came to Harrington House with a fractured wrist and fractured knee, with no weight bearing, so I could not do anything for myself. The care I received at Harrington House was absolutely excellent, nothing was too much trouble. The food was lovely and all home-cooked. The house and rooms were kept

spotless. All the staff and management have been wonderful and because of this it has helped me to make a full recovery with their help. Thank you.

Reply from BOB DHALIWAL, Director at Harrington House

Dear Carole,
Thank you so much for your kind words and lovely review! We are so glad to hear that you had a positive experience at Harrington House, despite your injuries. We are committed to providing our residents with the best possible care and support, and we are so happy to hear that our staff and management were able to help you make a full recovery.
We are proud to offer our residents home-cooked meals and a spotless environment. We know that feeling comfortable and well-cared for is essential to recovery.
Thank you again for your feedback. It means a lot to us to know that we are making a difference in the lives of our residents.

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Review of
Southernwood House
from D W (Son of Resident) published on 29 September 2023

Submitted via Website • Report

Overall Experience

I have nothing but praise for the management and team at Southernwood. Their dedication to the job, politeness and caring nature was amazing throughout the period in which they looked after my father. Thank you so much for all that you did for him.

Reply from Jacy Huddlestone, Manager at Southernwood House

Thank you for your kind review, it was a pleasure getting to know your father and looking after him. He is a character that we will remember and hope to keep in touch with. We wish him all the best for the future. Kind regards, Manager.

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Review of
Southernwood House
from Jacqui W (Daughter of Resident) published on 25 September 2023

Submitted via Website • Report

Overall Experience

Mum entered Southernwood House just over a month ago, and I have nothing but praise for the care she has received to date. The exterior of the building needs a little updating, but it belies the genuine respect, warmth and compassion I have found within. All of Mum’s medical and personal needs are being

met with a high level of professional care and kindness. Led by the manager, all the staff, whatever their roles, work together as a team for the benefit of the residents. The food is excellent and home-cooked, and there is always a good choice. The cleanliness is exemplary. I have no hesitation about getting in touch by telephone or email at any time if there is anything I need to discuss about Mum's care. I have peace of mind, knowing that Mum is being cared for by individuals who really do care.

Reply from Jacy Huddlestone, Manager at Southernwood House

Thank you so much for your kind review, it has been an absolute pleasure getting to know your mother and you. Your mother certainly is one of a kind and we feel lucky we are able to care for such a brilliant woman.
Thank you again, and speak soon.

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Review of
Southernwood House
from Leslie B (Respite Resident) published on 18 September 2023

Submitted via Website • Report

Overall Experience

I was looked after by Southernwood House for three months. I was treated with the utmost care, dignity and respect and good humour. Nice surroundings, excellent food. Family were confident that I was being looked after and found the staff to to be inclusive of them as well. Flexible visiting hours are

an advantage and visitors were always impressed.

Reply from Jacy Huddlestone, Manager at Southernwood House

Thank you for your kind words! It was an absolute pleasure looking after you. We were all amazed at your continued improvements and determination. Don’t forget to stop by for a coffee! I hope your journey at home is going well. Keep in touch.

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Review of
Southernwood House
from Mark D (Son of Resident) published on 14 September 2023

Submitted via Website • Report

Overall Experience

My dad moved here while waiting for a care package to be set up. The care he received was amazing and the staff went out of their way to help and look after him. Nothing was too much trouble and we were really glad he was sent here.

Reply from Jacy Huddlestone, Manager at Southernwood House

Thank you for the review Mark, It was lovely to meet your father and we were happy we were able to care for him during that short time. We wish him all the luck in his return home.
Kind regards.

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Review of
Harrington House
from Rosemary N (Respite Resident) published on 21 August 2023

Submitted via Postal Card • Report

Overall Experience

I came here unexpectantly due to family circumstances. I was extremely upset! However, I have been treated so kindly and with great care throughout. I shall be safe to leave the carers here who have helped me get over a very traumatic event.

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Review of
Southernwood House
from S T (Daughter of Resident) published on 11 August 2023

Submitted via Website • Report

Overall Experience

Since going into the home Mum who was quite ill and dubious about residing in a care home has really found it a great experience. The staff are all very accommodating, polite and professional. They give a level of cover up to a high standard and they really care about the residents and make them feel

at home. The care home has a very homely feel and Mum is very happy with it which gives me peace of mind knowing she is being looked after.

Reply from Jacy Huddlestone, Manager at Southernwood House

Thank you so much for your kind words and positive review. We have loved welcoming your mother into our family. She is a very special lady with a kind heart, we feel lucky we can provide the support and care she thoroughly deserves.
Thank you.

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Review of
Harrington House
from P R (Son of Resident) published on 9 August 2023

Submitted via Postal Card • Report

Overall Experience

The staff are always friendly and welcoming. Staff is always able to give an update on how Mum is doing. Mum is well looked after, her room is nice and clean and I am happy that Mum is safe and secure. If there are any problems the staff will contact me immediately.

Reply from BOB DHALIWAL, Director at Harrington House

Dear PR,
Thank you so much for taking the time to leave us a great review! We are so glad to hear that you are happy with the care and attention that your mum is receiving at Harrington House.
Your feedback means a lot to us, and we are committed to providing our residents with the best possible care. We are always working to improve our services, and your comments will help us to do that.
We are especially pleased to hear that you appreciate the friendly and welcoming staff. We know that it is important for our residents to feel comfortable and safe, and we work hard to create a warm and welcoming environment.
Thank you again for your feedback. We appreciate your support, and we look forward to continuing to provide your mum with the best possible care.

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Review of
Harrington House
from Brett T (Son of Resident) published on 2 August 2023

Submitted via Website • Report

Overall Experience

My mother unfortunately has mobility issues, getting to the point where she couldn’t walk. Mum entered Harrington House in May 2023 leaving in July 2023, and from the moment she arrived to leaving, she was never treated with anything other than respect.

This also goes to how they treated me whenever

I visited the care staff were always welcoming, and always on hand to put my concerns at ease I rarely had any anyway!

They concentrated on helping mum walk again, and succeeded, mums walking will never be the same as 20 years ago but she is home now and walking around aided and unaided!
Mum also had memory issues and confusion, this is undiagnosed but we believe it is obvious however they always were so kind and respectful!

From the Manager to the rest of the staff they all worked towards the same goal, ensuring the residents have as comfortable lives as possible, honestly, none of them get paid enough!

Thank you Harrington House, 100% will recommend it!

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Review of
Harrington House
from Joan P (Sister of Resident) published on 17 July 2023

Submitted via Postal Card • Report

Overall Experience

My sister has been a resident since January and has received the best care we had hoped for. All the staff are lovely people and have been very friendly to us. We can't recommend them enough. Thank you!

Reply from Bob Dhaliwal, Director at Harrington House

Thank you so much for taking the time to leave us such a wonderful review! We are so glad to hear that your sister has been receiving the best care possible at our facility. We are always striving to provide our residents with the highest quality of care, and it is so gratifying to hear that our efforts are appreciated.
We are also very happy to hear that you have been impressed with our staff. We have a wonderful team of people who are dedicated to providing our residents with the best possible care. We are always looking for ways to improve our services, and your feedback is invaluable to us.
Thank you again for your kind words. We are so proud to have your sister as a resident, and we look forward to continuing to provide her with the care she deserves.
Sincerely,
Bob

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Review of
Southernwood House
from Barry I (Son of Resident) published on 6 July 2023

Submitted via Website • Report

Overall Experience

My mum arrived at the home in April and has received excellent care since her arrival. Decoration could be updated, but this has no relation to the excellent staff and care. It is a well-run, efficient and friendly home. The staff are very capable, hard-working and caring. The overall cleanliness is

first-class and always maintained to an excellent standard.

Reply from Jacy Huddlestone, Manager at Southernwood House

Thank you, Barry! It has been a pleasure getting to know your mum and all of the family.

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Care Homes Owned by Wellbeing Residential Ltd

Wellbeing Residential Ltd Locations (3)

Wellbeing Residential Ltd Reviews (68)

Reviews Posted for members of Wellbeing Residential Ltd

Harrington House

Southernwood House

Southernwood House

Southernwood House

Southernwood House

Harrington House

Harrington House

Harrington House

Harrington House

Harrington House

Southernwood House

Southernwood House

Southernwood House

Southernwood House

Harrington House

Southernwood House

Harrington House

Harrington House

Harrington House

Southernwood House

Awards / Recognitions (0)

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Frequently Asked Questions about Wellbeing Residential Ltd

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